Novotel Chennai OMR bintang 5

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.253 ulasan

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Deskripsi

Keistimewaan hotel

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Enjoy multiple outdoor and indoor sports activities

  • Ideal for a quick family staycation

  • Relish new age Food and Beverage options

Akomodasi kami

Lokasi hotel

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

NICO Asian Bar and Cafe

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

Ulasan tamu kami

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.253 ulasan

Peringkat TripAdvisor  4.8/5  720 ulasan

Sertifikat keunggulan 2025

Appreciation

Catatan Tripadvisor 5.0/5

Pragati_dugar Ulasan TripAdvisor tersertifikasi

It was a pleasant stay and thank you Akash for such an hassle free check out and your assistance. And others working at the buffet for making it such an amazing time while having our breakfast..

Had a great stay

Catatan Tripadvisor 5.0/5

Seaside67273110261 Ulasan TripAdvisor tersertifikasi

Had an excellent stay at Novotel the food and the ambience was great and rooms are very clean and neat the staff are very helpful especially I want to mention Lalitha she was very nice and excellent at customer care always ready to help for every thing definitely we will visit again

Dear Valued Guest, Thank you for taking the time to review Novotel Ibis Chennai OMR! We are thrilled that you had an amazing experience with us. We indeed endeavour to create memorable experiences and I’m glad that we could be of service to you. We will be sure to convey your regards to the team! We look forward to welcoming you again and assure that your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Unprofessional duty manager Qassım

Catatan Tripadvisor 1.0/5

hesen07 Ulasan TripAdvisor tersertifikasi

Despite requesting the service a day in advance, I had to return three additional times after the scheduled service time to follow up. The duty manager, Qassım, was responsible, yet the issue was due to their failure to perform their duties properly. Instead of addressing the problem, he raised his voice and spoke rudely to me as a customer. This behavior was completely unprofessional and unacceptable.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Ibis Chennai OMR ! We deeply regret that your experience fell short of your expectations. Moreover, we have taken deep cognizance of the inconvenience you have faced and we are taking corrective measures for the same. Please be assured that you will have a seamless experience on your next visit to the hotel. Sincerely, Vineesh Kurup General Manager

Wonderful

Catatan Tripadvisor 5.0/5

prachivinod Ulasan TripAdvisor tersertifikasi

Warm n welcoming staff … property was very well maintained …good spread of breakfast … the filter coffee is a must have … good size rooms … Con Too many mosquitoes around the pool area in the evening ….

Dear Prachi Vinod, Thank you for taking the time to review Novotel Ibis Chennai OMR! We are thrilled that you had an amazing experience with us. We indeed endeavour to create memorable experiences and I’m glad that we could be of service to you. We will be sure to convey your regards to the team! Moreover, we have taken deep cognizance of the inconvenience you have faced and we are taking corrective measures for the same. Please be assured that you will have a seamless experience on your next visit to the hotel. We look forward to welcoming you again and assure that your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Poor service

Catatan Tripadvisor 1.0/5

isanyaverma Ulasan TripAdvisor tersertifikasi

I would like to share my feedback regarding my experience during check-out on 09/12/2025. I had requested a simple takeaway breakfast 50 minutes before my check-out, but I was informed repeatedly that it was “not possible.” I even asked for something minimal, such as cut fruits, whole fruits, or basic bakery items, yet I was still denied. I don’t believe it should take 50 minutes to arrange even two apples for a takeaway breakfast. I am extremely disappointed with the poor service and the rude behaviour I encountered. This experience has left a very negative impression, and I hope the management takes this feedback seriously to improve guest satisfaction in the future.

Dear Sanya Verma, Thank you for taking the time to share your feedback regarding your recent experience at our hotel. I sincerely apologize for the inconvenience you encountered during your check-out, particularly concerning your request for a takeaway breakfast. It is disheartening to learn that we did not meet your expectations in this regard. I understand how important it is for our guests to receive prompt and courteous service, especially during the check-out process. Your comments regarding the challenges you faced and the level of service you experienced are being taken seriously. We strive to ensure that all guest requests are handled efficiently and with care, and I regret that we fell short on this occasion. Thank you once again for your valuable feedback. We will utilize it to enhance our service standards and guest experience. Sincerely, Vineesh Kurup General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 296 ulasan 9/10 Lokasi
  • 1.032 ulasan 8.8/10 Kamar
  • 3.637 ulasan 9.3/10 Pelayanan
  • 8 ulasan 8.1/10 Internet
  • 534 ulasan 9.7/10 Suasana
  • 511 ulasan 9.3/10 Kebersihan
  • 306 ulasan 8.5/10 Sarapan
  • 260 ulasan 7.4/10 Kenyamanan

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