ibis Lagos Airport 3 sterren

Dear Mr Kuldeep, Thank you for sharing your feedback regarding your recent stay at Ibis Lagos Airport Hotel. We are truly sorry to hear about the disappointing experience you had with us. Your comments about the service, food quality, room condition and overall hospitality are deeply concerning and certainly not reflective of the standards we strive to uphold as an Ibis brand. Please accept our sincere apologies for the inconvenience and discomfort you encountered. We take your feedback very seriously and it has been shared with our Management team for immediate review and corrective action. We understand how frustrating this must have been and we genuinely regret that we did not meet your expectations. We would appreciate the opportunity to make things right and restore your confidence in us on your next visit. Thank you once again for bringing these issues to our attention. Warm regards, Ibis Lagos Airport Management.

Dear Mr Lucky, Thank you for sharing your feedback following your stay with us at Ibis Lagos Airport. We are pleased to know you appreciated our location, the compound, and the friendliness of our reception team. At the same time, we sincerely apologize for the poor condition you encountered in the room and corridors, as well as the cleanliness issues in the bathroom. This is far below our expected standards, and we take your comments very seriously. Please be assured that your feedback has been shared with our housekeeping and maintenance teams for urgent corrective action. We truly value your observations as they help us improve, and we are committed to ensuring a much more comfortable and pleasant experience for you on your next visit. Warm regards, Ibis Lagos Airport Management

Dear Mr OLufemi, Thank you for your review of our Hotel! We appreciate your feedback. We hope to have the pleasure of welcoming you back to ibis Lagos Airport in the future. Please don't hesitate to reach out if you have any questions or need assistance with your next stay. Yours Sincerely, Ibis Lagos Airport Management

Beste Mr Gaston, Bedankt dat u de tijd heeft genomen om uw feedback te delen. Onze oprechte excuses voor de teleurstellende ervaring die u heeft gehad tijdens uw verblijf bij ons. Uw zorgen, vooral met betrekking tot het gedrag van ons personeel, de kwaliteit van ons buffet en de netheid van uw kamer, zijn zeer ernstig en volkomen onaanvaardbaar. Weet dat we ernaar streven om al onze gasten een gastvrije en comfortabele omgeving te bieden, ongeacht hun achtergrond. Het spijt ons ten zeerste dat u er anders over dacht. We zijn deze problemen al intern aan het aanpakken om ervoor te zorgen dat dit niet opnieuw gebeurt. We hebben uw opmerkingen over de netheid en de staat van de faciliteiten ook gedeeld met onze schoonmaak- en onderhoudsteams, zodat er onmiddellijk actie kan worden ondernomen Nogmaals bedankt voor uw waardevolle feedback. Hoogachtend, Ibis Lagos Luchthavenbeheer