Mercure Centro Port Macquarie bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.159 ulasan

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Mercure Centro Port Macquarie - Image 1
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Mercure Centro Port Macquarie - Image 4
103 William Street, 2444 PORT MACQUARIE, Australia

Deskripsi

Keistimewaan hotel

  • Convenient location, right in the heart of Port Macquarie

  • Port Macquarie's only rooftop function bar with views of the Hastings River and Port Macquarie

  • 72 spacious accommodation rooms, each with premium bedding and private balcony

  • Restaurant Synergy known for its seasonal menus taking full advantage of fresh local produce

  • Flexible ground floor function spaces with terrace, breakout areas and natural lighting

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Lokasi hotel

Mercure Centro Port Macquarie

103 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.431179, 152.909576

Telepon
Fax +61 2 6583 0831

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Birdrock Bar and Grill

Where prime steaks meet artisan cocktails in Port Macquarie. Accor Plus dining discounts are available for inhouse guests of Mercure Centro, we recommend booking ahead!

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Peringkat ALL  4.5/5  2.159 ulasan

Peringkat TripAdvisor  4.0/5  1.168 ulasan

Outstanding

Catatan Tripadvisor 5.0/5

584cassandral Couples - Ulasan TripAdvisor tersertifikasi

What a fabulous overnight stay at Mercure Centro. Older style hotel in the Port Macquarie CBD but very well maintained and clean. As Accor Platinum we appreciated the upgrade to a large spa Suite on the top level. The staff were all incredibly nice and helpful and knew their jobs very well. This included Reception and F and B staff. Dinner in the Birdrock Bar and Grill was exceptional and the staff were professional and friendly. We also enjoyed a Happy Hour drink in the cute Bar area. The included breakfast was delicious and fresh and we enjoyed our Coffee and Chai. Overall a fabulous stay and we would not hesitate to stay again.

Central location, well presented, quiet, but strong perfume throughout

Catatan Tripadvisor 4.0/5

Anna S Ulasan TripAdvisor tersertifikasi

Stayed a night in July due to Qantas flight cancellation. This was at the end of a work trip. It was a busy evening due to cancelled flights and school holidays. Good location close to centre of town and shops. There are car spots outside for pick-up/drop off and taxis. Small reception area. Often may need to wait in queue. Staff are polite and efficient. Key to tap to gain access to the door is temperamental- doesn’t always work well. Room is reasonably spacious (it’s all subjective, isn’t it? Others have said it’s small). I got a queen room on level 1. Not the greatest location but probably one of their few remaining vacant rooms. Convenient in that I don’t need to wait for the lift. Despite being on 1st floor and near reception, the walls are great at being sound-proof. Being on 1st (ground) floor also meant no views from balcony- just high fence and wall. The balcony opens to the terrace- tables and chairs for patrons of the restaurant? And pool access. Room itself is clean, tidy, all the usual amenities- tea/coffee/kettle, cups, mini bar fridge, ironing board, hair dryer. Comfortable bed with an assortment of pillows (different firmness and height). Extra pillows and blankets in the cupboard. There’s a desk and 2 chairs, lounge chair. Quality block-out curtains. Bathroom has hand wash, body lotion, shampoo, conditioner, body wash in large pump pack. These products are heavily perfumed, as is the room itself (and reception/whole building?), which I wasn’t fond of (indoor air-pollution often times is worse than outdoor air-pollution). Large TV with no Netflix (unless you log in your own account) but has pre-loaded movies, many of which are recent. Unfortunately the TV settings (eg brightness) can’t be changed. Comfortable shower. Wardrobe with clothes hangers. Full-length mirror (surprisingly not always provided in accommodations). There were plenty of power points – at least 10. Desk lamp, bedside lamps, wall lights, ceiling lights. I usually prefer dim lighting at night, so pay attention to this and leave such remarks. I ordered room service and the meal was delivered promptly. $5 service fee applies in addition to the costs. I had no issues with wifi. As the flight next day is late, I asked for a late check-out and was offered 11am. Overall, pleasant experience. Just wish the place smelt of fresh air instead of air-fresheners/perfume. To open leave the balcony door open would’ve been too cold (and unsafe?).

Front desk Staff have issue

Catatan Tripadvisor 1.0/5

Mei-chin C Keluarga - Ulasan TripAdvisor tersertifikasi

Bad experience on 5 July 2024 night about 6:30-6:50 I already added a second guest name. but the reception purple top lady ignored my order confirmation and said no other name was on her booking list. attitude rude and roll her eyes. Even my 10 year old boy thought she was being discriminatory! I can't believe this happened in an international hotel group in this country and century⋯⋯ Ps. Housekeeping also no good . Inside fridge have one milk from previous customer !? .

Lots of training needed for the managemnt team

Catatan Tripadvisor 1.0/5

christiewangwei Keluarga - Ulasan TripAdvisor tersertifikasi

The room is filthy and very much worn out. Customer service could be rated ‘zero’. We were seated for one and half hours to wait for the breakfast. Eventually we left without having breakfast which is included in our rate as we could not wait any longer. Asked for refund, no one has bothered to call me after 2 weeks. Well trained team!

Overnight Stayon drive to Brisbane

Catatan Tripadvisor 4.0/5

jimbobchannon Couples - Ulasan TripAdvisor tersertifikasi

Was a quick in and out trip on our way to Brisbane. The staff were helpful when they finally arrived to check us in for our late arrival. But once we sorted out our room keys and parked the car the room was what I would expect from an Accor property. A few things that were annoying and should be looked at in future renovations is the where doors if left in certain ways impact the operation of others. So having said that we would have no issues staying here again on trips north or south!.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 622 ulasan 9.6/10 Lokasi
  • 1.060 ulasan 7.5/10 Kamar
  • 1.080 ulasan 9.2/10 Pelayanan
  • 8 ulasan 9.5/10 Internet
  • 479 ulasan 7/10 Kebersihan
  • 435 ulasan 7.1/10 Makanan
  • 240 ulasan 6.4/10 Sarapan

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