Mercure Bristol Holland House

Mercure Bristol Holland House 4 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 1.177 comentários

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Extras do hotel

  • Central location with excellent transport links and on site car parking

  • Well equipped and versatile meeting and event space.

  • Adaptable meeting and event spaces. Great for training, conference and exhibitions.

  • Short walk from Bristol Temple Meads train station.

  • In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

Hotel aprovado por ALLSAFE

Localização do hotel

Mercure Bristol Holland House

Redcliffe Hill
BS1 6SQ BRISTOL
Reino Unido

  • FIRST BUS:  Bristol Bus & Co REDCLIFFE HILL

  • De comboio

    BPW A 7 km / 4 milhas

  • De comboio

    BRI A 1 km / 0 milhas

GPS:51.447341, -2.591025

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

URBAN BAR & KITCHEN

O Urban Bar & Kitchen tem um ambiente vibrante e contemporâneo com instalações em plano aberto para refeições. Utiliza os melhores produtos locais, podendo contar com cozinha urbana, pratos surpreendentes e outras delícias para satisfazer o seu apetite.

As nossas opções de alojamento

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.0/5  1.177 comentários

Classificação do TripAdvisor  3.5/5  3.437 comentários

Good Hotel, Nice Staff, has so much potential to be Great

Nota Tripadvisor 3.0/5

Paradise30133235751 Couples - Avaliação com certificação TripAdvisor

This hotel has great potential, great location, easy access to the entertainment area of Bristol and the added benefit of parking. We had a Privilege King room which was clean, spacious and comfortable, unfortunately also tired and in need of a refresh. Also one of the lifts was broken during our stay and the other was noisy, we reported a spillage in the lift to reception which was received without any real care, although it was resolved by the time we returned. One thing that would be really useful for guests visiting Bristol would be local knowledge, which was lacking. The breakfast was very good and plentiful and we would stay here again which is ultimately the best outcome any business can hope for.

Mercure Holland House Hotel

Nota Tripadvisor 3.0/5

Q2366FQstevem Couples - Avaliação com certificação TripAdvisor

Firstly, the staff at this hotel are first rate, friendly, helpful and knowledgeable. The hotel is comfortable and the rooms are a good size. However, the hotel itself is desperately in need of investment, everything is a little tired. The pool area has tiles coming loose and it's badly painted with paint on tiles etc. At breakfast one morning both ancient coffee machines stopped working, leaving guests with their breakfast going cold while they waited for their coffee. Such a shame because the hotel is near the city centre and the river, where there are great bars and restaurants. Come on Mercure, even in these difficult times a 4 star hotel should be in a better condition than this. Respect your guests and invest in this otherwise good hotel.

Good hotel for a city trip

Nota Tripadvisor 3.0/5

Cees H Couples - Avaliação com certificação TripAdvisor

The hotel is very close to the city centre, which is good. The hotel itself is a very ugly building. When you look at it, you don't want to stay there. Inside the hotel it's not so bad. Staff are friendly, breakfast is good, there's a bed, a bathroom and in the Privilige room that we had there were some complimentary soft drinks. The airconditioning doesn't do much good, so the room was quite hot. There's a good size television. We did not use the pool, as the sound of screaming children met us in the hallway leading up to the pool. Drinks in the bar are too expensive. Parking at 17gbp is also quite expensive, but was offered complimentary. Thumbs up!

Unhelpful staff

Nota Tripadvisor 2.0/5

juliehD100TN Avaliação com certificação TripAdvisor

No details of any facilities given at check in. Apparently, Jordan the "reception supervisor" said that wasn't part of check in, we just had to keep asking and find out as we went along apparently.. Stayed in a lot of hotels and first one that has had that attitude. Weren't told about different key cards needed for room pool and gym, so stupidly we just thought cards weren't working?! No towel provided at pool. Had to take room ones then keep asking for new towels for room. . Pool only open till 4pm which is rediculous as if you are out for day, you e no chance of using pool.pool bags for wet costumes empty, and despite raising with Reception on 1st day, nothing done and still no bags on last day!! Felt like we were treated like 2nd class citizens and for money paid, we should have opted for a travel lodge! Certaunly won't be returning

Rooms need updating and cleaning

Nota Tripadvisor 2.0/5

T4Nina4 Avaliação com certificação TripAdvisor

My hubby and I stayed at the Mercure for 2 nights and I was looking forward to going home from the moment we entered the foyer. Staff were abrupt and the majority gave the impression that they didn’t want to be there. The first room we were shown had stains on the carpet and hairs on the pillow. In fairness, once I showed the photos to the receptionist we were moved to another room. On the one evening we had dinner, both the service and food were poor and staff didn’t care that it wasn’t eaten. I then had to go in search of someone tending the bar in order to pay the bill as the waiting staff were too busy hosting a private party. I would not recommend this hotel nor stay there again.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 997 comentários 8.4/10 Localização
  • 2.015 comentários 6.2/10 Quarto
  • 1.377 comentários 7.4/10 Serviço
  • 29 comentários 8.6/10 Internet
  • 886 comentários 3.7/10 Limpeza
  • 686 comentários 7.8/10 Pequeno-almoço
  • 433 comentários 4.4/10 Comodidades
  • 432 comentários 5/10 Custo Benefício

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