Grand Mercure Shanghai Hongqiao

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 50

O hotelu

  • Blisko National Exhibition and Convention Centre i lotniska w Hongqiao

  • W centrum Hongqiao CBD z łatwym dostępem do centrum

  • Bezpłatny Internet o dużej przepustowości oraz WiFi na terenie całego hotelu

  • Elektroniczne deski klozetowe we wszystkich pokojach

  • Nowe pokoje VIP z różnymi korzyściami, np. śniadaniem, napojami alkoholowymi, itp.

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Grand Mercure Shanghai Hongqiao

369 Xian Xia Road
200336 SZANGHAJ
Chiny

Pozycja GPS:31.205961, 121.396887

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

L'ATRIUM RESTAURANT

L'Atrium to elegancka i przytulna restauracja położona na 2. poziomie, oferująca szeroki wybór dań, w tym międzynarodowe śniadania, bufety tematyczne i francuskie dania z karty.

Nasze pokoje

Designed for genuine comfort, all our 364 rooms feature LCD TV, WiFi, private balcony, kitchenette and washing machine. Each room enjoys stunning city view.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 50

Ocena TripAdvisor  4.0/5  Liczba opinii: 920

Great breakfast service

Ocena na stronie TripAdvisor 5.0/5

MLLeclerc Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The stay was greatly enhanced by the great service at breakfast. There is a caring lady named “Lovely” who was very proactive in her service, not only with me but with all guests as I observed. This is remarkable; she was genuine and attentive, remembering the previous days beverage preferences, etc. Thank you and well done!

Dear MLLeclerc, Your kind words have been passed on to our team and in particular Ms. Lovely who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work. We hope to have the pleasure to welcome you again. Grand Mercure Shanghai Hongqiao

Amazing Rooms Perfect for Family or Groups

Ocena na stronie TripAdvisor 5.0/5

S7_Poet Friends getaway - Opinia zatwierdzona w TripAdvisor

Stayed there for a group outing for 3 nights, the most perfect choice for our big group that needs sharing rooms, so some extra space in the room is beneficial. The breakfast selections are wide and the in-room dining team was efficient to cater our late night order. Housekeeping team is a pro, the keep our room clean. The room has pantry and a washing machine, wow! Our twin bed room consists of two queen size beds, which is great size for those who is looking for comfort of a room. The Front Desk team and Bell Desk team were super helpful, they gone out of their way to assist us, although we can be quite demanding, and language barrier can be a challenge but overall they did an excellent work. We would like to thank the General Manager Mr Gilbert for personally welcoming and looking after us, and Mr Duty Manager for smooth check-in and check-out. The quality of service, the rooms, the efforts from all the staff of Grand Mercure Shanghai Hongqiao I would not hesitate to recommend it to anyone visiting Shanghai.

Dear Guest, We are so glad to hear the feedback from you and your recognition which inspire us to strive harder serving our guest. I would like to take this opportunity to thank you and your team again to choose our hotel and we are expecting to welcome all you in the early future. Thank you and regards

Hotel service is fine but facilities are old

Ocena na stronie TripAdvisor 4.0/5

Jacobwong Solo travel - Opinia zatwierdzona w TripAdvisor

The hotel is located in the city area. The hotel services are fine but the facilities are already old, some wear and tears around. The attitudes of all staff are good with smiles and helpful. It is still worthy to stay.

Thanks for you taking to give us feedback. your comments are very important to us. I wish to welcome you again and i believed that our service is able to recover the facility issues. Thank you.

Spacious rooms

Ocena na stronie TripAdvisor 4.0/5

Colin S Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed here for business, the location was perfect for my trip. The rooms were surprisingly large and great value for money. What brought the score down was the breakfast buffet. They had "western" options, but they were not great. Might have been better just sticking with the Asian options. The service at breakfast was also slow, lots of staff but they seemed more interested in talking to each other than the customers.

Dear Guest, Thanks for you taking time to give us feedback. The issues you mentioned which make us high attention. we will look into the matters and I am sure you that will get improve in the early future. Thanks again for you stayed in our hotel. I was expecting to welcome you again. Thank you

Priority Desk at lobby

Ocena na stronie TripAdvisor 3.0/5

ronaldfung2019 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Over the last few visits to Grand Mercure Shanghai Hongqiao, I found that the Priority Desk at lobby was unattended. Besides, the quality of breakfast went down since the foreign chef left (12 years ago ?). And we are asked to use straws (not spoons) to take yoghurt.

Dear Guest, Thanks for you taking time to give us feedback. The issues you raised up which make us highly attention. We will look into this matter and to make improvement in the early future. Thank you again for stayed with us. we are expecting to welcome you again. Thank you

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 658 Liczba opinii 8.9/10 Lokalizacja
  • 850 Liczba opinii 7.8/10 Pokój
  • 939 Liczba opinii 8.8/10 Obsługa
  • 430 Liczba opinii 5.2/10 Klimat
  • 380 Liczba opinii 7.3/10 Komfort
  • 337 Liczba opinii 8.7/10 Śniadanie
  • 333 Liczba opinii 5.7/10 Udogodnienia
  • 265 Liczba opinii 9.1/10 Czystość

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