그랜드 머큐어 베이징 센트럴 4성

고객 평점 4.3/5 3,332 리뷰

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  • 베이징 아동 병원에서 3km 거리

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체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

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그랜드 머큐어 베이징 센트럴

6 Xuanwumen Nei Avenue
Xicheng District
100031 베이징
china

전화: +861066036688

팩스: (+86)10/66031481

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • Beijing Bus :  7,15,22,70,83 Xidan Lu Kou Nan

  • Xidan Stop :  1, 2, 4 Exit E, B, H

  • Beijing Railway Station :  North Exit

  • 비행기로

    PEKIN AIRPORT 35km / 21.75마일 - 셔틀 서비스 서비스

  • 기차로

    Beijing Railway Stn 3km / 1.86마일

  • 기차로

    Xidan Stop 0.5km / 0.31마일

GPS :39.903498, 116.374993

숙박

도심 전망을 갖춘 슈페리어룸과 디럭스룸 또는 폭넓은 추가 서비스의 혜택이 제공되는 이그제큐티브룸 등 다양한 범주의 객실 중에서 선택해 보세요.

레스토랑 & 바

CHINA KITCHEN

레스토랑 타입: 지역 특색

China Kitchen Restaurant features our well renowned Chinese Chef, creating the finest in Cantonese and Sichuan style delicacies as guests are treated to outstanding service in a truly comfortable environment.

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V9 ALL DAY DINNING

레스토랑 타입: 세계 각국의 요리

V9 offers a friendly atmosphere while serving an impressive variety of buffet selections along with an A-la-carte menu and a 24-hr Congee selection menu. From a quick lunch to a hearty dinner meal, we provide you with the perfect dining experience.

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LE BAR

Le Bar는 레저 또는 비즈니스 토론을 위한 모임이나 휴식에 완벽한 장소입니다.

비 계약 사진

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미팅 및 이벤트

미팅룸

  • 미팅룸: 7개

  • 최대 사이즈: 330

  • 최대 수용 인원: 200 명

  • 최대 연회 수용 인원: 180 명

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그랜드 머큐어 베이징 센트럴 고객 리뷰

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ALL 평가 4.3/5

3,332 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

1,176 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

Centrally located

트립어드바이저 평점 4.0/5

Voyager796275 02/03/2021 TripAdvisor 인증 리뷰

Generally an excellent hotel with a good staff and well maintained facilities. Centrally located and easy to reach with several major subway stations closeby. Generally the treatment from the staff in the hotel is excellent, with an excellent lobby manager who welcomes guests, but some work needed in the health centre and during checkin to make guests feel welcome in the hotel.

Historical hotel in a convenient location

트립어드바이저 평점 4.0/5

lucasho59 Business - 19/10/2020 TripAdvisor 인증 리뷰

Accor member and upgraded to premier floor upon arrival, hotel under Novotel management has been updated and is generally in good condition though some hotel and room features are clearly yesteryears, friendly staff and efficient service, but location makes the hotel a good choice for business and leisure travelers, only complantt being WiFi network was rather slow especially in the evening which needs to be upgraded badly for business travelers

Nice hotel with good location

트립어드바이저 평점 4.0/5

BackPacker291274 Business - 16/12/2019 TripAdvisor 인증 리뷰

Service mind and helpful staff Room is clean, bed is sooo good Surrounded by local restaurants which the tatse is good Near shopping mall (walking distance) and Beijing South Railway station (4-5km) S

Dear BackPacker291274, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A convenient hotel for a business trip

트립어드바이저 평점 4.0/5

Trail67540440841 Business - 24/10/2019 TripAdvisor 인증 리뷰

The hotel is ideally located in central Beijing. The hotel accommodation is reasonable, and staff is friendly and helpful. The location is very good, with easy accesses and short distance from the subway stations and shopping center.

Dear Trail67540440841, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield General Manager

Great location, good amenities

트립어드바이저 평점 4.0/5

NorthStar24084859977 Couples - 25/09/2019 TripAdvisor 인증 리뷰

The hotel was close to a big shopping centre in xidan and the forbidden city. One metro line from the silk factory and the zoo. The staff were very accommodating and helpful particularly the manager who helped us get a taxi to the airport the last day and also to ring our tour company. The pool was nice but be advised you need a swim cap that you can purchase for 20cny. The only downsides were the roads closed around the hotel due to its central location at 4pm the last day we were there and we needed to get to the airport for a flight at 1.50 am meaning we sat in the airport from 4.30pm. This wasn't the hotels fault it was due to a practice for the military parade but still it was annoying. Also the first day we stayed toilet roll and water was not topped up in our room but the next day everything was restocked including some noodles to snack on.

Dear NorthStar24084859977, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield General Manager

Good Value for money

트립어드바이저 평점 4.0/5

Michel F Business - 20/09/2019 TripAdvisor 인증 리뷰

The hotel is conveniently located quite close to Tien An Men square and Forbidden City and not far for the financial center of Beijing. Rooms spacious. Good breakfast an restaurant. Very good service. Staff helpful.

Dear Michel F, Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis Oldfield General Manager

Started Badly, Ended up very well

트립어드바이저 평점 5.0/5

bakerbenjamin Family - 29/08/2019 TripAdvisor 인증 리뷰

Issues happen – but you can always tell how good a business is by the way they resolve issues….. We turned up at the hotel and due to a misunderstanding the rooms we booked were not available. The Hotel Manager (Cindy) took this issue very seriously and resolved the room issue as quickly and efficiently as possible without delaying or impacting our holiday. Overall the hotel is in a great location for the metro and near major sites, clean and with good facilities such swimming pool, gym etc. As mentioned the staff are excellent and cannot do enough to make your stay comfortable and help with sightseeing etc. It was a great hotel to stay at for the end of our holiday and I would not hesitate to recommend it or stay there again.

Dear Ben B, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield General Manager

Could do better

트립어드바이저 평점 3.0/5

wolvesgal Couples - 17/07/2019 TripAdvisor 인증 리뷰

Sadly the check in overshadowed everything else in the stay. Having booked a multi destination tour of China, I paid for all my hotel bookings only to find that the email the hotel had sent me saying the balance to pay was nil and that it was all paid was in fact just a guarantee. So after a long flight we are sat in the lobby unable to access banks due to not having a vpn and wanting to turn around and go straight home. There was very little assistance at all despite the fact they knew from my emails that I was terminally ill. I don’t speak Mandarin but learnt a few key phrases and had an English/Chinese translating app. Still not very helpful. So I ended up paying for the hotel three times-my bank eventually confirmed that the guarantee had fallen off the original card. In addition to this, the hotel automatically switch the currency paid to that of your card-hence making more money on the booking. I asked them to pay in the local currency as this was the whole purpose of using this card and it was £7 cheaper. Whilst I found that unsatisfactory the hotel was clean and modern. WiFi was very poor-kept pushing you out and then you couldn’t get back in. Breakfast was an interesting event-lots of steamed vegetables and an egg blunter where you could have omelettes made for you but I ended up having a few pieces of fruit as a lot of the dishes weren’t labelled and it seems the Chinese like to slip pork into everything. We ate one meal in the hotel which was rubbish. Absolutely rubbish and overpriced but we ate it because we were starving. My pizza was like a shop bought base with some sliced tomato, tomato purée and cheese on. Awful. My husbands starter and meal did not resemble the menu item and it took a long time for the meal to come. The room was comfortable, quiet, the air con was good. We didn’t turn on the tv. Shower was good and there was a hairdryer (we were on the executive floor.) The usual Grand Mercure shampoos and body lotion were available. Not far from Tianamen square and a ten minute walk to a shopping mall the location wasn’t bad. In fact our guide said it was a good location. The poor service overshadowed the visit, they are not set up for Western Tourists and they don’t want to accommodate them. I am not going to recommend this hotel to anyone else. I would not return here.

Dear Wolvesgal, Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis Oldfield General Manager

An Average Hotel - would not recommend for a family stay.

트립어드바이저 평점 3.0/5

Pravin-Budhdev Family - 18/06/2019 TripAdvisor 인증 리뷰

Having been used to the fantastic Accor standards of Grand Mercures in other cities, this one in Beijing Central was a complete let down for my family. My family travelled with me this time to have a vacation as I get some work done. This hotel in Beijing Central is old and shabby. We reserved for 6 nights. But after a night decided that this is not the place we would like to stay on a family vacation. We changed to Novotel Beijing Peace. It proved to be a great decision. This Grand Mercure Peace could be a decent hotel for business travelers but I would not recommend it for a family stay. It is old and shabby.

Dear Pravin-Budhdev, Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have already made a maintenance plan to update our facilities and we will try our best to make a more comfortable living hotel for our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis Oldfield General Manager

Accor not working at Grand Mecure Beijing Central

트립어드바이저 평점 3.0/5

Heiko L Business - 09/06/2019 TripAdvisor 인증 리뷰

Normally when I book with Accor on line in New Zealand I get a confirmation email and payment is taken from the credit card. But for some reason when booking here, I received email confirmation but no money was deducted from credit card. When I was checking in the staf kept telling me that I had to pay and wanted confirmation of booking. To complicate it, I had a Google email so I couldn't access my emails. It was such a hassel getting someone else in New Zealand to access my account, send an email to the hotel still to be told that I have to pay. Then I had to get someone else to check my banking in New Zealand only to realise that NO payment had been taken. To top it off, when I then paid I had to pay at the hotel's current rate and not the discount that I would have had when I booked on line. Accor works well in Hong Kong, Fiji, Australia and New Zealand BUT I suggest flagging using the company when booking with this hotel in China. For the record, I have no problem with the hotel service, rooms, food etc, all excellent.

Dear HeikoLade, Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I'm sorry to say that due to the credit card safety reason,hotel decide not to take money in advance.But we will go back to check if we can deal with this issue better in future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis Oldfield General Manager

Pleasant stay

트립어드바이저 평점 5.0/5

Scenic79822 Family - 14/04/2019 TripAdvisor 인증 리뷰

Everything was perfect, although they should have more people who speak English. The condition of the room was very good, well maintained. The housekeeping did their job very well. Always tidy, clean and they never forgot to refill the tea/coffee. The location of the hotel is quite closed to 2 metro station. It's also near shuttle bus stop number 2 from the airport, Xidan stop.

Dear Scenic79822, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield General Manager

만족

고객 평점 4.0/5

L. S. 비즈니스 - 30/03/2019 전체(All) 통지 확인

침구가 너무 푹신해서 한번도 깨지않고 10시간을 잤네요

L. Sanghoon님께, Grand Mercure Beijing Central 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Dominic Sun Assistant Front Office Manager

Good situation

트립어드바이저 평점 3.0/5

690loicb Solo travel - 30/03/2019 TripAdvisor 인증 리뷰

Hotel situation was good to visit place Tien An Men and shopping center. The room was large but the view not very well. Wifi connexion doesn't work very well. I d'ont tried the breakfast or restaurant in the hotel.

Dear 690loicb, Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis Oldfield General Manager

괜찮아요

고객 평점 4.0/5

하. 비즈니스 - 10/12/2018 전체(All) 통지 확인

약간 어두운 느낌을 제외하면 대체적으로 만족합니다.

H. 님께, Grand Mercure Beijing Central 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Dominic Sun Front Office Manager

Very good budget hotel in Beijing

트립어드바이저 평점 4.0/5

deepak_mli Family - 23/10/2018 TripAdvisor 인증 리뷰

A fairly decent hotel which has 2 metro stations close which would take you to most attractions, shopping district in Beijing. Though you have to change one line but connectivity to airport is also seamless. Breakfast is great & the overall value for money is a definite thumbs up!

Dear Deepak, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield General Manager

Pleasant stay

트립어드바이저 평점 4.0/5

bky306 Couples - 04/10/2018 TripAdvisor 인증 리뷰

Had a pleasant two night stay. I arrived early and was able to check in which was very good. Staff was friendly and helpful. The location was convenient as it was about halfway between two subway stations and also a short walk to the airport shuttle bus stop. I would stay here again.

Dear bky306, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield General Manager

Friendly staff and great location

트립어드바이저 평점 4.0/5

Peter B Couples - 19/09/2018 TripAdvisor 인증 리뷰

We finished our two weeks in China with an upgrade to a suite on the club floor at the Grand Mercure Beijing Central. We caught the airport express then the metro to Xuanwumen station. Exit through B1 and it's a flat five minute walk to the hotel. Hotel is between two metro stations and only two stops from Tiananmen Square and three from the palace.Our suite was a nice room but not comparable to our room at the GM Renmin Square in Xi'an. Bedroom area 'tight' with only one beside table and a very small gap between bed and bathroom door.Breakfast and evening drinks in the lounge were fantastic. Great breakfast with one of the staff even cooking eggs on a small hotplate. Evening drinks the same. Free pour and a large direction of nibbly food.We had a midnight flight. Had already arranged free 3pm checkout due to platinum status but decided to extend to 9pm. Charged full rate of room we originally booked. Money well spent. Sat in club lounge until well after 7:30pm then leisurely shower before we went back out to the airport on the train.Thoroughly enjoyed our stay.

Dear Peter, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield Gerneral Manager

7 days Beijing-visit

트립어드바이저 평점 5.0/5

boxfishCH Family - 12/06/2018 TripAdvisor 인증 리뷰

Excellent frontdesk Service which organized our Trip to the greatwall. Very friendly Personal at breakfast. Ideal ans Central Location for visiting the City. Breakfast Food is more asiatic than Continental

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Reasonable hotel - needs some improvements

트립어드바이저 평점 3.0/5

John_W_SG Business - 11/06/2018 TripAdvisor 인증 리뷰

This is my second stay at the Grand Mercure. I have stayed here for business purposes, because it's very closely located to many of the Chinese bank headquarters and shopping area. Also within walking distance of some key tourist attractions such as Tiananmen Square etc, and within a short walk of Xicheng subway station. The hotel seems to be very popular with local groups and tourists. The hotel doesn't seem to enforce a strict 'non-smoking' policy, and unfortunately cigarette smoke can be detected when walking down the hotel corridors. The front desk staff are helpful, and the club lounge staff are also friendly. However, generally speaking, the staff's proficiency in English is very low and it can be quite frustrating trying to explain requirements and generally be understood. Even room numbers are a problem for the staff who are not working at the front desk. The rooms themselves are quite spacious. However they are very old and dated and in desperate need of refurbishment. The bathrooms are small but have the essentials. As a Platinum member of Accor, I was expecting a coffee machine to be made available in my room, but unfortunately the hotel didn't have one (or they didn't understand my request!). However, they did arrange for a coffee to be delivered to my room on request each morning, which was a very nice gesture.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location

트립어드바이저 평점 4.0/5

Adrian S Business - 27/02/2018 TripAdvisor 인증 리뷰

Stayed here for a business trip. Good location for where I needed to go. Takes about 45 minutes from the airport to the hotel. Rooms are standard and probably due for a refresh soon, but still adequate and functional. No problems with Internet. Easy walk to shopping malls in Xidan and also nice walk to Tianmen Square. All of the hotel staff were excellent and very willing to help.

Dear Adrian, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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