Swissôtel Beijing Hong Kong Macau Center 5성

고객 평점 (ALL 평가) 4.8/5 5 리뷰

Swissôtel Beijing Hong Kong Macau Center - Image 1
Swissôtel Beijing Hong Kong Macau Center - Image 2
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Swissôtel Beijing Hong Kong Macau Center - Image 4

호텔설명

호텔 추가 정보

  • 467 Comfortable Rooms

  • Located in the City Center

  • Spacious Meeting Room with natural light

  • Dedicated International & Local Cuisine

숙박

호텔 위치

Swissôtel Beijing Hong Kong Macau Center

No 2 Chaoyang Men, Bei Da Jie Dong Chen District
100027 BEIJING
중국

GPS:39.930452, 116.433985

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  5 리뷰

TripAdvisor 평가  4.8/5  80 리뷰

2025으뜸 시설

Not a 5-star hotel

트립어드바이저 평점 3.0/5

Anna S TripAdvisor 인증 리뷰

When you arrive in a 5-star hotel of the popular French chain you expect highly-qualified staff with knowledge of English and great service. First of all, there are no doormen or bellmen, two women dragged their heavy luggage from the taxi to the reception by themselves. Check-in was terrible, man on the reception was aggressive with his colleague, didn't tell us anything about the hotel and wanted us to leave a deposit 8000 CNY for the minibar. No-one offered any help to get luggage to the room. At the breakfast you are not allowed to wear slippers (even if your legs hurt). Concierge does not know that you can buy tickets to the Forbidden City right next to it at the box office, but he will offer and insist on buying a tour that is 5 times more expensive than a ticket at the box office. Moreover, official exchange rate, that was shown at the reception, is a trick, reception is not able to exchange money, only ATM machine with lower rate and with a fine of 40 CNY. Concierge was so kind to exchange us money by himself without a fine but at the lowest rate. Second night a passionate couple moved into the room next to us and this man was slamming their door and shouting from 6 a.m. right in front of our room, so we cannot sleep. We asked reception to do something with this situation, but no one at the desk was talking English. Then one receptionist finally understood the problem and started to call our neighbor! That was insane. As a result we were moved to another room, again no one helped us with the luggage. I am really disappointed by the service, all in all hotel was good, rooms clean, location is great, 1-minute to the metro station.

Dear guests, thank you for choosing Swissotel Beijing Hong Kong Macau Center and leaving your valuable comments, we are very sorry that this stay didn't meet your expectations. We have shared the service problems you have reported with relevant departments and followed up in a timely manner. We look forward to welcoming you again to Swissotel Beijing Hong Kong Macau Centre and providing you with a more comfortable stay and services.

Best kept secret in Beijing

트립어드바이저 평점 5.0/5

robert s TripAdvisor 인증 리뷰

Excellent value for money. Location great. Next to metro or ask concierge for taxi. Room/bathroom excellent and quiet. Housekeeping top (rooms super clean). Lounge welcoming including hosts. Concierge service (Steven) very helpful (very experienced). Restaurant (breakfast, dinner, lunch) very good. Reception area how it should be. What else can I say,

Amazing stay and great location!!

트립어드바이저 평점 5.0/5

658siris TripAdvisor 인증 리뷰

Amazing stay, highly recommend to stay at Swissotel Beijing top cleanliness beautiful room we got high floor great view, attentive lifeguard. variety of breakfast especially we really love Chinese food section homemade yogurt is really good. Concierge team is very helpful and friendly thank you spring for your kindness. Albert is also helpful walk and show me the direction the restaurant nearby. Club lounge access also very nice as platinum we are so happy and enjoyed our stay. So convenient and all facilities meet expectations. Also second day I was feeling not well there is the clinic 3rd floor the male doctor is so professional and helpful so impressive with this clinic made our Beijing trip memorable will definitely coming back to stay at Swissotel every time visit Beijing

Greetings from the Swissotel Beijing Hong Kong Macau Centre! Thank you for your good reputation of recognition in all areas of the hotel. As a Swissôtel brand, we are always mindful of the need to delight our guests and to make their stay with us" live it Well". We hope to see you again soon!

Exceptional Lounge Experience and Room Quality: The Dual Appeal of Hotel Swissotel Beijing

트립어드바이저 평점 5.0/5

Peng L TripAdvisor 인증 리뷰

After a year, I returned to the Hotel Swissotel Beijing, and as a guest who is extremely particular about room cleanliness, I am very satisfied with the hygiene standards of this hotel. The housekeeping services, such as laundry, are also excellent with quick responses and friendly staff. Special praise goes to the executive lounge at this hotel. Lounge Manager Billy and his colleagues June and Alice were outstanding, promptly addressing any issues I encountered. They are all warm and engaging Beijingers. Additionally, the Happy Hour offerings in the lounge are fantastic, featuring distinct European-style cuisine. The hotel’s facilities are also noteworthy; it has a prime location right next to a subway station, and the rooms were fully renovated about two years ago, leaving no lingering odors and appearing quite new. From the executive lounge and some rooms, you can enjoy views of the iconic Zun China and Guomao skyline. However, there are a few suggestions for improvement, particularly regarding front desk training. The staff who handled my check-in did not even perform basic member identification or inform me about breakfast and lounge operating hours. Their cold demeanor contrasted sharply with the warmth of the lounge staff. I hope the hotel continues to improve. Highly recommended for both tourists and business travelers visiting Beijing.

Greetings from the Swissotel Beijing Hong Kong Macau Centre! Thank you for your recognition of the hotel's services. It is our constant pursuit to provide our guests with a comfortable stay and attentive services. We sincerely look forward to providing you with an invigorating and energizing time again in the near future. We hope to see you again soon!

Great experience each time!

트립어드바이저 평점 5.0/5

songh228 TripAdvisor 인증 리뷰

Always a warm and welcoming experience! Beijing is my hometown so I know this town really well. For the past few years whenever I am in town, I have always tried to stay at this hotel. The location is hard to beat: Subway station is literally downstairs. Rooms are clean and modern with all the facilities. Food is always top notch - I always enjoyed the breakfast prepared by chefs on the first floor. The best part though are the service and the people, especially at the Club Floor. I found myself immediately looking for Nathan Ma and Alice Ge each time I step out of the elevator each time. They provide genuine, warm services and detailed information each time. Food is adequate and drinks are plenty at the HH. For a weary business traveler, this hotel offers the package to bring you back to speed and ready for whatever Beijing has in store for you.

Greetings from the Swissotel Beijing Hong Kong Macau Centre! Thank you for your good reputation of recognition in all areas of the hotel. As a Swissôtel brand, we are always mindful of the need to delight our guests and to make their stay with us" live it Well". We hope to see you again soon!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,040 리뷰 9.6/10 위치
  • 1,798 리뷰 8/10 객실
  • 2,314 리뷰 8.9/10 서비스
  • 19 리뷰 1.1/10 인터넷 가격
  • 1,147 리뷰 9.6/10 분위기
  • 888 리뷰 9.1/10 조식
  • 866 리뷰 8.8/10 편의 시설
  • 860 리뷰 9.2/10 청결도

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