소피텔 베이징 센트럴 5성

고객 평점 (ALL 평가) 4.9/5 16 리뷰

소피텔 베이징 센트럴 - Image 1
소피텔 베이징 센트럴 - Image 2
소피텔 베이징 센트럴 - Image 3
소피텔 베이징 센트럴 - Image 4

호텔설명

호텔 추가 정보

  • The fitness center features most state of the art Technogym Artist series.

  • Well-equipped with Bluetooth sound system and a round bathtub in king bed rooms and suite.

  • Indulge yourself with our 2 signature restaurants and 1 lounge plus an outdoor garden.

  • Surging skyline and electrifying nightlife that boldly defines China's Capital.

  • Nestled in Beijing's bustling downtown diplomatic and commercial district.

숙박

호텔 위치

소피텔 베이징 센트럴

No 2 Jianguomen South Avenue, Chaoyang District
100022 BEIJING
중국

GPS:39.906274, 116.436733

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  16 리뷰

TripAdvisor 평가  5.0/5  5,404 리뷰

Terrible customer service

트립어드바이저 평점 1.0/5

wendyl23 가족 - TripAdvisor 인증 리뷰

Worst customer service. Asked the concierge on spa prices at the hotel and he told me to look it up myself. Also asked to help make reservation at a restaurant and call a taxi and they also refused and told us figure it out ourselves! Rooms smelled like cigarette smoke and had shower water was leaking into room. Overall expected much better customer service from top tier hotel. Would not return

Dear Guest, We sincerely apologize for the inconvenience brought to you, we have conducted a training to the concierge team of customer service, specially the service attitude. and the room division has been focus on the room smell and inspect rooms on daily basis. a replacement of wall paper has been started this year and would been accomplished soon. thank you for your comments and suggestion and apologize again.

Nice Hotel, Good Location

트립어드바이저 평점 4.0/5

wltam013 Couples - TripAdvisor 인증 리뷰

The hotel is situated at the city centre, a very convenient location. I stayed 4 nights here and I was satisfied with the hotel service during my stay in particular my room. It was very clean and spacious. I was also impresses by yesterday exceptionally good service of the Chinese restaurant and the Cafe. One point I would like to raise for improvement is the bar which was closed so early at 9:00 p.m. All in all, Sofitel Beijing Central is nice hotel and cost effective.

Dear guest, thank you for choosing Sofitel Central Beijing and share your stay experience with us. We are very glad to hear that you had a wonderful stay in our hotel. We will share all your good comments with our team. Looking forward to see you soon in the future.

Bad Service

트립어드바이저 평점 1.0/5

ygj377 비즈니스 - TripAdvisor 인증 리뷰

酒店没有打电话询问是否要退房就直接扣了押金,但我的订单是需要公司结算,导致我付了两笔钱,而且退款到现在也没退给我,工作人员反应非常慢和推诿,没想到雅高的酒店已经这样了 The hotel deducted the deposit without calling to inquire whether I wanted to check out, but my order was supposed to be settled by the company, which led to me paying twice. Moreover, the refund has not been returned to me yet, and the staff's response has been very slow and evasive. I didn't expect the Accor hotels to have deteriorated to this extent.

尊敬的宾客,感谢您对酒店的点评!对于您在酒店入住期间的经历,我们深表遗憾。您的宝贵意见对我们非常重要,我们会将意见告知相关部门以提高服务质量。若您下次至此,希望能再次预订本酒店,给我们一个机会致歉。期待再次光临!

An ideal hotel in central Beijing

트립어드바이저 평점 5.0/5

CN18386 비즈니스 - TripAdvisor 인증 리뷰

The hotel is located in central Beijing with easy accesses to business sites and tourist attractions in town. Good value for the money. Friendly and helpful staff, and clean rooms.

Dear guest, thank you for choosing Sofitel Central Beijing and share your stay experience with us. We are very glad to hear that you had a wonderful stay in our hotel. We will share all your good comments with our team. Looking forward to see you soon in the future.

Fantastic hotel loved every minute of it

트립어드바이저 평점 5.0/5

Bruno M Friends getaway - TripAdvisor 인증 리뷰

Fantastic hotel after reading so many reviews of the last few visits I was a little bit hesitant to visit this hotel however reviews before were wrong, small lauguage barrier is all I will say however, breakfast was fantastic rooms with huge and amazing pool was great. Didn’t see anything like the comments before about the hotel. Yes, the rooms may be a little bit worn but all hotels are and this is not a new hotel. I didn’t feel that this hotel at all was dark and dreary, and after seeing some of the negative comments before I highly disagree with their view on this hotel, it is a five star hotel and a five star service and a Sofitel brand hotel, highly recommend trying this place location was fantastic. Very easy to get to from the train station which is only two minutes walk.

Dear guest, thank you so much for your praise, we are very glad to hear that and will share it with all the staff. its always so important to have comments from all guests to improve ourselves. thank you again and hope to see you again soon.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,354 리뷰 9.4/10 위치
  • 5,764 리뷰 8.8/10 객실
  • 8,541 리뷰 9.1/10 서비스
  • 23 리뷰 8.7/10 인터넷 가격
  • 2,486 리뷰 8.8/10 안락함
  • 1,561 리뷰 8.9/10 청결도
  • 1,401 리뷰 8.6/10 조식

Powered by Trustyou

주변에 있는 다른 시설

Beijing 지역 모든 호텔