ibis Cotonou 2 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 241 görüş

En iyi fiyat
garantisi
ibis Cotonou - Image 1
ibis Cotonou - Image 2
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Boulevard de la Marina, 08 BP 0929, 08 BP 0929 COTONOU, Benin

Açıklama

Otel ekstraları

  • Hotel near the airport, Embassies, International Organizations & Ministries

  • Hotel located 10 minutes from the city center and Business district

Konaklama olanaklarımız

Oda

Room with a double bed featuring the new bedding

  • 2 kişi maks.
  • 16 m² / 172 sq ft
  • Şilte 1 x Çift kişilik yataklar

Otelin konumu

ibis Cotonou

Boulevard de la Marina, 08 BP 0929
08 BP 0929 COTONOU
Benin

GPS:6.349573, 2.401333

Telefon
Faks +229 21 30 56 78

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Oda servisi

RESTAURANT

Sözleşmeye bağlı olmayan fotoğraf

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants...

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  241 görüş

TripAdvisor Derecesi  3.8/5  336 görüş

Terrible place to stay

Tripadvisor puanı 1.0/5

miha n TripAdvisor onaylı yorum

Absolutely terrible place to stay. Filthy and stinky rooms, no hot water in the shower, no shampoo. Air conditioning barely moving warm air. Avoid ruining your night here!

Tripadvisor puanı 4.0/5

farooq a TripAdvisor onaylı yorum

The hotel Ibis is very close to the airport, the ambiance is very good. The staff was supportive. There was no electric cattle in the room, one small refrigerator. Also no locker in the room. The breakfast was good with different variety of juices, fruits, vegetables and cereals along with tea and coffee. Hotel Ibis also offered free airport drop. Also gym facility available starting from 8 AM.

Unprofessional, unethical, irresponsible !

Tripadvisor puanı 1.0/5

leciel83 Solo travel - TripAdvisor onaylı yorum

Absolutely horrible experience with Ibis ! I am an Accor member and I booked a room for myself after I arrived by air in the morning and finished a full tour here in Cotonou via the ALL app. Also, my booking was not refundable and was shown on the app that it was paid. When I reached the hotel, the front desk person told me in a straight face that, sir I see your reservation but we don’t have a room for you today. I was like, and ? He said no room for you. I have then shown his my reservation, my app confirmation suggesting the room has been paid. But he claims that no the room was not paid and there is nothing he could do. Then he just gave me the hotel manager’s (Luc) email and ask me to write to him. After a long day, I was tired, this situation to me, especially booked via their official app, was truly unheard of. Also the front desk person just gave me, don’t look at me look and asked me to find another hotel myself. This was truly unprofessional and there was no apology from the start to the end. I am still verifying whether my credit card has been charged for this booking. But this experience was OMG, truly not responsible and not putting their customer first. Thus, I hereby share my terrible experience with them and hopefully it will not happen to you if you wish to book with them.

Dear Sir! Thank you for taking the time to tell us about your experience with us. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the appropriate measures have been taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Nordine AMRANI Directeur Général des hôtels.

Close to airport

Tripadvisor puanı 3.0/5

ffrige TripAdvisor onaylı yorum

The location is the best feature of this place. However, you can't walk to the airport, you still need to rely on their shuttle service, which for me arrived very late when I was already about to hop on a taxi: very disappointing first impression! The room was small but clean. The breakfast quite nice, with excellent chocolate pastries. The WiFi is horrible, as it kept disconnecting.

Dear Sir, Thank you for taking the time to share your feedback. The content has been well noted and shared with our team. It is our hope that you will give us the opportunity to best serve you. Sincerely, Nordine AMRANI Directeur Général des hôtels.

Pathetic Service in one of the best hotel vicinities of Cotonou

Tripadvisor puanı 2.0/5

Abdur Rahman W TripAdvisor onaylı yorum

Very Poor Customer Care, small rooms and ill mannered staff. However, one do enjoy the vicinity and facilities of Novotel hotel since ibis is situated in its premises, that’s a Plus Besides the NO CARE attitude, Ibis Cotonou in particular doesn’t care to oblige All Accor members, Accor membership benefits means nothing to ibis apparently. I had my reservations, done online via Accor App cancelled by ibis on multiple occasions for no reason. Accor however do help in following up with the hotel, but one has to go thru the trouble of having a backup plan as iBis may ask the guest to leave anytime. All Accor shall remove ibis Cotonou from its membership to say the least

Madame/Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour parmi nous. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Nordine AMRANI Directeur Général des hôtels.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 105 görüş 9.5/10 Konum
  • 167 görüş 4.3/10 Oda
  • 218 görüş 8.3/10 Hizmet
  • 14 görüş 6.2/10 Wifi
  • 91 görüş 5.3/10 Kahvaltı
  • 79 görüş 4.7/10 Konfor
  • 74 görüş 6.5/10 Otel Ambiyansı
  • 53 görüş 5.7/10 Yemek

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Cotonou şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.