Novotel Porto Alegre Airport 4성

고객 평점 (ALL 평가) 4.6/5 1,649 리뷰

Novotel Porto Alegre Airport - Image 1
Novotel Porto Alegre Airport - Image 2
Novotel Porto Alegre Airport - Image 3
Novotel Porto Alegre Airport - Image 4

호텔설명

호텔 추가 정보

  • No charge for children aged 16 or under staying with their parents

  • Hotel with semi-Olympic heated pool in Porto Alegre

  • The hotel has a Concierge service

  • Gluten- and lactose-free breakfast options

숙박

이 호텔 예약하기
객실 1

스위트

Superior Suite with a king-size bed

  • 2명 최대
  • 46 / 495 sq ft
  • 침구 1 x 킹사이즈 베드
  • 전망: 공항 전망

호텔 위치

Novotel Porto Alegre Airport

Avenida Severo Dullius 2055
90200310 PORTO ALEGRE
Brazil

GPS:-29.98727, -51.17975

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Gourmetbar by Novotel

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,649 리뷰

TripAdvisor 평가  4.1/5  1,757 리뷰

Click Bait specialists.

트립어드바이저 평점 1.0/5

John M 비즈니스 - TripAdvisor 인증 리뷰

Dear John, Thank you for taking the time to tell us about your experience at the Novotel Porto Alegre Airport. We feel sorry that your experience did not meet your expectations; please allow me to express our apologies. Here, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please, send us more information about your reservation, we did received any e-mail with your complaints, normally our customers compliment us for our flexibility and hospitality. You can send the reservation data to h6665-gm@accor.com, we’ll verify what’s happening. We expect more information to help you, we appreciate the opportunity to solve any problem, and desire a new opportunity to show you our best. Sincerilly, Giovana Filippini General Manager Sincerely, Guilherme Meyhofer General Manager

A top notch Ibis

트립어드바이저 평점 3.0/5

SilvioT 가족 - TripAdvisor 인증 리뷰

Dear Silvio, Thanks for sharing your experience in our hotel. We feel sorry for not attending your expectation, and for our differential as a brand that it wasn´t in evidence. We know and admire ibis qualities, but our service offer is distinct. At Novotel Porto Alegre Airport, you can find a minibar service, room service and bar 24h, oliympic warm swimming pool with jacuzzi, sauna and spa service. Our mission is always to surprise our guest in a better way. About the valet parking service, after researching with most of our guest, the results show us the guest's preference to valet themselves rathen than paying more for this service. We charge the parking considering insurance service. Thanks again for sharing your experience, we hope to have a new opportunity to show you our differentials. Bet regards, Giovana Filippini general manager

DO NOT USE THEIR TRANSFER IF YOU ARE IN A BIG GROUP

트립어드바이저 평점 2.0/5

nycdea 가족 - TripAdvisor 인증 리뷰

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Porto Alegre Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giovana Filippini General manager

Disappointing to say the least

트립어드바이저 평점 1.0/5

cafeweb Solo travel - TripAdvisor 인증 리뷰

Practical quality option near the airport

트립어드바이저 평점 4.0/5

DanielBrasilia 가족 - TripAdvisor 인증 리뷰

Dear Daniel, We are very glad for your experience in our hotel. It's always a pleasure to get a positive feedback about our work, in Novotel Porto Alegre Airport if you are satisfied so are we. We appreciate your suggestion to improve our staff and to be the best and productive in front desk phone's calls. As well suggested, we'll study some projects to be the best in this area, once that our guest's service has been improved during the lasts years. We have been studying many different companies to contract, with a better offer of cable TV for this year, nowadays we have a contract with a Sky Company, which offers 27 channels, being 5 of them foreign language. In this year we'll change all hotels TV for smart 49 plus inches to be in touch with technology and the clients have a better experience. We already have this offer in the executive apartments available for reservations in any plataform. Our breakfast is open from 5 am to 10 am during the week and from 6 am to 11 am on the weekends. The Boulevard Laçador is great, we recommend to our guest. It's always Novotel's pleasure welcoming you. Best regards, Giovana Filippini General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 511 리뷰 8.7/10 위치
  • 675 리뷰 7.4/10 객실
  • 711 리뷰 8.5/10 서비스
  • 15 리뷰 4.5/10 인터넷 가격
  • 499 리뷰 8.7/10 조식
  • 282 리뷰 8/10 청결도
  • 270 리뷰 7/10 레스토랑
  • 204 리뷰 3.1/10 가격 대비 가치

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