Novotel Porto Alegre Airport 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,129 أراء

Novotel Porto Alegre Airport - Image 1
Novotel Porto Alegre Airport - Image 2
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Novotel Porto Alegre Airport - Image 4

الوصف

خدمات الفندق الإضافية

  • No charge for children aged 16 or under staying with their parents

  • Hotel with semi-Olympic heated pool in Porto Alegre

  • The hotel has a Concierge service

  • Gluten- and lactose-free breakfast options

الإقامات المتوفرة لدينا

جناح

Superior Suite with a king-size bed

  • 2 من الأشخاص كحد أقصى
  • 46 / sq ft 495
  • فرش السرير 1 x سرير (أسرّة) كينج
  • المناظر: إطلالة على المطار

موقع الفندق

Novotel Porto Alegre Airport

Avenida Severo Dullius 2055
90200310 PORTO ALEGRE
البرازيل

نظام تحديد المواقع العالمي (GPS):-29.98727, -51.17975

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Gourmetbar by Novotel

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,129 أراء

تقييم TripAdvisor  4.1/5  1,760 أراء

ملاحظة أراء العملاء 5.0/5

Rodolfo G. العائلات - تقييمات مؤكدة لفندق ALL

Muy buena opción frente al aeropueto

Prezado Rodolfo , Ficamos felizes que tenha apreciado sua estada e esperamos vê-lo novamente em breve. Com os melhores cumprimentos, Paula Epifaneo. Novotel Porto Alegre Aeroporto

ملاحظة أراء العملاء 4.5/5

Vanina I. A. العائلات - تقييمات مؤكدة لفندق ALL

Breve estadia buena atencion, ambiente agradable.

Prezada , Ficamos felizes que tenha apreciado sua estada e esperamos vê-la novamente em breve. Com os melhores cumprimentos, Paula Epifaneo. Novotel Porto Alegre Aeroporto

great, but the pillow is very poor

ملاحظة Tripadvisor 4.0/5

Ricardo C تقييم TripAdvisor المعتمد

Great hotel with excellent service, clean rooms, and a very convenient location. I only gave it 4 stars because the pillow was surprisingly uncomfortable — well below the overall quality standard of the hotel. Still, it's a great value for money and I would definitely stay here again.

Click Bait specialists.

ملاحظة Tripadvisor 1.0/5

John M المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Occasionally mistakes are made and when I booked this place the dates on the search are constantly changing. I booked the incorrect date. I canceled immediately and the hotel refused a refund. Terrible experience. Click bait. The customer service is no help with a response. They assume that you are a number and ignore you. One month in Europe and I will never stay at a disreputable organization such as this hotel. Find another option to stay.

Dear John, Thank you for taking the time to tell us about your experience at the Novotel Porto Alegre Airport. We feel sorry that your experience did not meet your expectations; please allow me to express our apologies. Here, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please, send us more information about your reservation, we did received any e-mail with your complaints, normally our customers compliment us for our flexibility and hospitality. You can send the reservation data to h6665-gm@accor.com, we’ll verify what’s happening. We expect more information to help you, we appreciate the opportunity to solve any problem, and desire a new opportunity to show you our best. Sincerilly, Giovana Filippini General Manager Sincerely, Guilherme Meyhofer General Manager

A top notch Ibis

ملاحظة Tripadvisor 3.0/5

SilvioT العائلات - تقييم TripAdvisor المعتمد

We have two main Accor properties next to the Salgado Filho Airport, one Ibis and this Novotel. I am a frequent guest in both franchises, but for this time I chose Novotel to have a more refined experience. For my surprise, I had the feeling that I went to the wrong place and stayed at Ibis. This is not bad at all, since Ibis is a very honest chain, but I was a little disappointed. To start I used the paid self-parking, no vallet parking, which is good in pandemic times, but unusual in Novotel properties. Second, the design of the rooms (mine was a standard one) was quite the same of an Ibis one with slightly better furniture and materials inside. The restaurant at ground floor also seemed like one from Ibis in an open space. Breakfast was as expected. In summary, there is absolutely nothing wrong with this property, staff is friendly and room service works fine. Maybe my expectations were too high. Daily fare is around USD20 more than the Ibis located half mile from this Novotel, which seems fair.

Dear Silvio, Thanks for sharing your experience in our hotel. We feel sorry for not attending your expectation, and for our differential as a brand that it wasn´t in evidence. We know and admire ibis qualities, but our service offer is distinct. At Novotel Porto Alegre Airport, you can find a minibar service, room service and bar 24h, oliympic warm swimming pool with jacuzzi, sauna and spa service. Our mission is always to surprise our guest in a better way. About the valet parking service, after researching with most of our guest, the results show us the guest's preference to valet themselves rathen than paying more for this service. We charge the parking considering insurance service. Thanks again for sharing your experience, we hope to have a new opportunity to show you our differentials. Bet regards, Giovana Filippini general manager

بالاشتراك مع TripAdvisor

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