Mercure Camboriu Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 2,454 أراء

Mercure Camboriu Hotel - Image 1
Mercure Camboriu Hotel - Image 2
Mercure Camboriu Hotel - Image 3
Mercure Camboriu Hotel - Image 4

الوصف

خدمات الفندق الإضافية

  • No charge for children aged 8 or under staying with their parents

  • Modern event room for up to 400 people

  • Hotel in Balneario Camboriu w/ heated pool, gym, sauna and Live Spa Beauty

  • Beachfront hotel on the city's main avenue

  • 40-minute drive to Navegantes International Airport

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

Mercure Camboriu Hotel

Av Atlantica 2010
88330012 BALNEARIO CAMBORIU
البرازيل

نظام تحديد المواقع العالمي (GPS):-26.98726, -48.63257

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • فندق خالٍ تمامًا من التدخين

فطور واحد

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  2,454 أراء

تقييم TripAdvisor  4.2/5  2,535 أراء

Awful place to stay

ملاحظة Tripadvisor 1.0/5

TomP333 Couples - تقييم TripAdvisor المعتمد

Hotel was adequate but service and responsiveness needs improvement.

ملاحظة Tripadvisor 2.0/5

Cheryl K تقييم TripAdvisor المعتمد

Good location but poor service and cleanliness

ملاحظة Tripadvisor 2.0/5

chrisandlorenah Couples - تقييم TripAdvisor المعتمد

Thank you for taking the time to share your detailed feedback about your recent stay with us. We sincerely apologize for the challenges you encountered, and we appreciate your candid remarks as they help us identify areas for improvement. Firstly, we deeply regret the inconvenience caused during check-in regarding the credit card situation. We understand the frustration and confusion it may have caused, and we will review our procedures to ensure a smoother process in the future. Your feedback about the staff's attitude and refusal to facilitate a conversation with the manager is concerning, and we will address this matter with urgency. Regarding the cleanliness issues in the common areas, particularly the gym and hot tub, we apologize for the lapse in our housekeeping standards. Rest assured, we will investigate the matter thoroughly and take corrective actions to ensure a cleaner and more pleasant environment for our guests. The lapses in service, including the failure to book the car and the unhelpful response about restaurant reservations, do not align with our service standards, and we appreciate you bringing this to our attention. We will reevaluate our staff training and communication protocols to prevent similar incidents in the future. Your pictures and descriptions of the cleanliness issues are valuable, and we will use them to address the concerns raised promptly. We take your comments seriously, and we assure you that necessary steps will be taken to rectify these shortcomings. We understand that your experience fell short of your expectations, and for that, we sincerely apologize. Please be assured that your feedback is instrumental in our commitment to providing an improved experience for future guests. We genuinely value your patronage and hope you will give us another opportunity to regain your trust on your future visits. Kind regards, Anatália Bernardi - General Manager

Great Location

ملاحظة Tripadvisor 3.0/5

alejandroz292 تقييم TripAdvisor المعتمد

Mr Alejandro Thank you for your feedback regarding our hotel. We're glad to hear that you found our location central and perfect, right in front of the beach. We also appreciate your positive comments about our staff. Your suggestion about refurbishing is noted, and we continually strive to improve our facilities based on guest feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience. If you have any specific suggestions for improvement, please feel free to share them with us. Your input is valuable to us. Thanks Anatalia Bernardi - General Manager

Good Hotel

ملاحظة Tripadvisor 3.0/5

alejandroz292 تقييم TripAdvisor المعتمد

بالاشتراك مع TripAdvisor

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