Mercure Exeter Southgate Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 413

Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4

Opis

O hotelu

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 16GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Nasze pokoje

Lokalizacja hotelu

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
Wielka Brytania

Pozycja GPS:50.720332, -3.528424

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 413

Ocena TripAdvisor  3.8/5  Liczba opinii: 3 275

Certyfikat Doskonałości 2024

Perfect

Ocena na stronie TripAdvisor 5.0/5

David F Opinia zatwierdzona w TripAdvisor

Only stayed one night but found everything perfect. All staff very helpful. Would not hesitate to return. Thank you to all involved.

Dear Guest, Thank you for your lovely review, we are so glad you enjoyed your stay here at The Mercure Southgate hotel! We hope to welcome you back Soon! Best Wishes, Reception

Great Stay, but Let Down by Leisure Facility Charges

Ocena na stronie TripAdvisor 4.0/5

VivJoFlipFlop Opinia zatwierdzona w TripAdvisor

Lovely stay at Mercure Exeter—fantastic location - a lovely run to the cathedral and quay. However, I was disappointed to find a £10 fee to use the pool and jacuzzi, something not made clear anywhere in the hotel. I paid, only to discover the jacuzzi was closed for maintenance. When I asked for a refund at the leisure desk, there was no apology and the request was refused. Thankfully, Abi at the main hotel reception was wonderful—apologetic, helpful, and genuinely kind. Although she couldn’t issue a refund due to the leisure centre being run separately, she completely turned the experience around. Thank you, Abi. I’ve since followed up with 3dleisure regarding the charge.

Average hotel.

Ocena na stronie TripAdvisor 3.0/5

Tony P Opinia zatwierdzona w TripAdvisor

Average hotel, dated bedrooms although bathrooms seem to have been upgraded. Towels are a disgrace like sandpaper! Need renewing. Everything was clean and the bar service was good but probably try somewhere else on next trip.

Excellent customer service

Ocena na stronie TripAdvisor 5.0/5

jacslo Opinia zatwierdzona w TripAdvisor

We booked just for one night, it is so convenient for concerts in the cathedral, we did have some issues, and I made this known to Abi on the front desk. Within minutes she responded so positively and with utter professionalism, as were all the staff. I couldn’t have been happier, and will absolutely make this hotel our “usual” for further concerts. We intend to attend quite a few more. So thank you, to you all, Best wishes, Jackie

Excellent all round...

Ocena na stronie TripAdvisor 5.0/5

DKingCool Opinia zatwierdzona w TripAdvisor

I searched online for a health club in Exeter that has a gym, swimming pool, Sauna and Jacuzzi (not many around) - I did find Spa Naturel Fitness (located in the Mercure Hotel). I wanted to try it out, on their website it says you can buy a one day pass for £15. So I emailed them, they emailed straight back and actually offered me a free pass (wow). When I arrived the girl behind the desk was very helpful explaining the facilities and explained about free parking and membership pricing etc. (just register your on the touch screen every two hours). The faculties were just what I was looking for - if we do move to Exeter I will be joining up. Everything is kept nice and clean. The changing rooms look new with free lockers (simply chose a 4x digit code), hot showers, hairdryers etc, drinking water. Although the Gym is small it does have a good selection of machines for a full body workout (including some free weights). The Swimming Pool is a good size and warm (can actually swim in it), the Sauna was hot as was the Jacuzzi. All in all very impressed - thank you... I hope to return!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 034 Liczba opinii 9.3/10 Lokalizacja
  • 1 492 Liczba opinii 5.8/10 Pokój
  • 1 167 Liczba opinii 8.6/10 Obsługa
  • 13 Liczba opinii 4.3/10 Internet
  • 753 Liczba opinii 5/10 Komfort
  • 512 Liczba opinii 5.4/10 Czystość
  • 490 Liczba opinii 7.4/10 Śniadanie
  • 457 Liczba opinii 4.9/10 Dobra oferta cenowa

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