Ocena klientów 4.2/5 Liczba opinii: 11 355
hotel certyfikowany ALLSAFE
Central location, nearby the Cathedral and Bedford Square
Leisure facilities including swimming pool, sauna & jacuzzi
Close proximity to popular Princesshay Shopping District
The Gate House restaurant features locally-sourced dishes
Ideal destination for weddings and private functions
Zameldowanie od: 14h00
Wymeldowanie do: 12h00
EX1 1QF exeter
Kontaktowy adres e-mail :
Zameldowanie od: 14h00
Wymeldowanie do: 12h00
The hotel's 156 bedrooms offer guests a range of accommodation options including classic, privilege, suite, interconnecting and 7 accessible rooms. All bedrooms are non-smoking and have WIFI access, room service & flat-screen TV. Every bedroom is in line with 4-star standards but our rooms also offer particularly inspiring views over the city, including Exeter Cathedral, historic Southernhay and distant glimpses of the Devon countryside.
Classic Double or Twin Guestroom
Standard Room with 2 single beds
Mercure Privilege Guestroom
Classic Family Guestroom
Accessible Classic Room with 1 double or 2 single beds
Accessible Privilege Room with 1 double
Liczba sal konferencyjnych: 9
Maks. rozmiar: 178 m²
Maks. pojemność: 150 osoby
Maks. liczba uczestników bankietu: 120 osoby
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Covid stay in Exeter
Steve W 07/12/2020 Opinia zatwierdzona w TripAdvisor
The staff were truly brilliant and went out their way to make a "difficult" time very comfortable. The hotel was spotlessly clean and complying with all Covid restriction rules and guidance. I would also add that the facilities and communal areas looked very good - but of course they were out of commission. I'm a regular user of Mercure for business trips under normal circumstances.
beds are awful ,
19tracy 11/11/2020 Opinia zatwierdzona w TripAdvisor
myself and wife woke up could hardly move due to bed ,asked other quests and they agreed that they woke up with a terrible back .wasn't told that restaurant wasn't open very disappointing 30th anniversary.
An enjoyable nights sleep in a clean and comfortable room
Rotmm Business - 30/09/2020 Opinia zatwierdzona w TripAdvisor
I arrived for a single night stay in the Mercure Exeter Southgate Hotel on a Thursday at 2pm, left my car in the attached car park (£15 per night as a hotel guest, payable on departure - reasonable price for a city-centre hotel - make sure you input your reg at reception when you arrive) and check in was quick and efficient, with the now common perspex screens on the reception desk and masks being worn. I had booked a Privilege Room and I may as well get the 2 negatives out at the start. The reason I booked that class of room is because I like a nice shower and there was supposedly a "rainfall" shower. It looked and behaved like a regular shower head to me, though the shower cubicle itself was spacious. The other reason is because I like a decent coffee and these rooms are supposed to have Illy Coffee Machines in them. There wasn't. It was a kettle and a tube of freeze-dried coffee. Later on in the day I did query the latter with reception and they said they had supply issues of the pods from Illy so had removed the machines from the rooms. Unasked I was offered tokens for the bar (which I didn't take) as compensation. which I thought was a nice touch. In the room I had 2 Zoom/Teams meetings booked and the internet quality was certainly good enough for video conferencing. The room itself was very clean and I felt comfortable that the hotel housekeeping staff were doing everything they could to ensure my safety as a guest. The TV is a very old flatscreen and could do with updating, but it worked fine (excepting some dead pixels) and I didn't spend long enough in the room to make much use of it. Other facilities in the room where as expected. Plenty of storage space if I was to stay for a few days. I didn't eat in the hotel in the evening as a very short walk takes you into the centre where there are a number of restaurants, not for breakfast. Checkout was pleasant and speedy, with parking being added onto the payment card. Overall an excellent stay, great customer service and only slightly led down by those issues of being an older hotel that is probably in need of a refurbish, and not being able to make a nice cup of coffee in the room/ Recommended.
Good city centre location
steaders51 29/09/2020 Opinia zatwierdzona w TripAdvisor
Two night stay for short break. Good location being close to city centre. Facilities available during covid-19 and all signs clearly posted about restrictions. Happy to return for another short stay if visiting west country.
Not ready for guests
ADandSD 27/08/2020 Opinia zatwierdzona w TripAdvisor
The hotel was just not ready to accommodate guests on a 4* basis. On arrival the tv remote was missing from the room and even when this was replaced the tv did not work properly. The spa was advertised as being in full working order but the sauna and jacuzzi were both out of order ( not specified as due to coved restrictions). Further to this the only bar was closed at 10pm due allegedly to covid staff shortages, a lack of planning surely. Altogether not what you expect for a 4* hotel despite the current crisis. After all they are happy to continue charging full prices.
Najnowsze opinie: 20
Odległość 698 m