泰晤士河畔斯泰恩斯美居酒店 3 星

Tripadvisor 评级 3.5/5 1,070 评论

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泰晤士河畔斯泰恩斯美居酒店 - Image 1
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Thames Street, TW18 4SJ 斯泰恩斯, 英国

描述

酒店其他优惠

  • Nearby Thorpe Park, Legoland and Chessington

  • Situated by the River Thames with scenic terrace area

  • In-house bar & restaurant serving authentic local dishes

  • Function room capable of holding up to 40 guests

  • Close to the town centre and train station

我们的客房

酒店位置

泰晤士河畔斯泰恩斯美居酒店

Thames Street
TW18 4SJ 斯泰恩斯
英国

GPS:51.431839, -0.511763

电话
传真 +44 1784 454858

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RIVERSIDE RESTAURANT

非合约照片

The Riverside Restaurant invites you to sample the very best in food and beverage. Choose from a wide range of traditional and international dishes, prepared from only the freshest and highest quality ingredients.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  3.5/5  1,070 评论

Do they understand customers are actually paying to stay here?

Tripadvisor 评级 2.0/5

dhps1979 家庭住宿 - 经 TripAdvisor 认证的评论

Although the rooms are decent enough, very comfortable beds and lovely balcony looking over the river Thames… Any interaction with the staff just felt rather odd? I just felt they lacked any training in hospitality or customer service, one evening the fire alarm repeatedly went off during the early hours and when brought to attention of the reception staff he couldn’t even say sorry, just repeatedly pointed out it was for our safety, which I understand, but it should not have repeatedly gone off! Also when asking at the bar what wine they had the barman just pointed at the list! Anyway, not bad for a nice hotel near Thorpe Park.

Great stay

Tripadvisor 评级 5.0/5

miroslavab461 商务住宿 - 经 TripAdvisor 认证的评论

Stayed one night only, great location, fantastic walks by the river. Wonderful friendly staff, top marks for Magda! Very helpful and efficient. Parking available outside the hotel, very convenient. Would definitely recommend and will come back again.

Disappointing and uncomfortable stay.

Tripadvisor 评级 2.0/5

Kirsty M 经 TripAdvisor 认证的评论

I stayed at this hotel for one night for a business trip and thank god it was only for one night. I checked in and was told I’m on the second floor, I asked if they had a lift and I was just told a point blank “No” - no offer to help me with my bags or anything. Anyway I hoofed my way up a couple of flights of stairs and had to follow the winding corridors like a maze until I got to my room. It was very basic, but seemed clean. However it did lack facilities, there was no fridge, not even a bottle of water left in the room. Only one towel. And now for the worst part. The bed was huge and the bedding very clean but my gosh the mattress was hard as rock. When I looked it wasn’t even a proper mattress, only a thin layer of foam. I therefore had THE worst nights sleep ever and on top of that I got up in the morning crippled. I genuinely don’t think I could have handled another night in that bed hence my joy at only being there one night. The room was also very very warm even though it’s October so I had to sleep with the window open, which was quite noisy due to passing trains and traffic noise. Breakfast was “ok” but definitely not worth £15.50. Next time I do a similar work trip I will definitely avoid this hotel and stay in the one further down the road.

Wonderful weekend stay

Tripadvisor 评级 5.0/5

chrissie348 Friends getaway - 经 TripAdvisor 认证的评论

On arrival we were quickly checked in and found our rooms perfectly prepared with everything needed for a comfortable stay. The bar staff were very helpful and we had a delicious evening meal, we were all very impressed with the food served. Breakfast was a joy and there was a fantastic selection of items offered, in very comfortable surroundings. Magda was particularly helpful and made sure we had everything we needed. The rooms and public area were kept exceptionally clean and we were all impressed with the hotel. We will certainly be visiting here again as we had a wonderful few days in Staines, its a great location with easy access to London and Windsor. Nothing to complain about during our stay

Thames Lodge Mercure Staines upon Thames.

Tripadvisor 评级 5.0/5

Rob P 经 TripAdvisor 认证的评论

Ruchika on reception was flex friendly & welcoming she opened the bar at 4am she was a star girl. R The hotel is clean, tidy & the food was AAA! The room was also clean was well-appointed the TV was a beautiful 28 » and the reception staff worked 24/7/365

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其他网络用户评价我们的酒店

  • 68 评论 9.1/10 位置
  • 90 评论 7.9/10 房间
  • 58 评论 8.8/10 服务
  • 52 评论 8.1/10 舒适度
  • 32 评论 7.9/10 清洁度
  • 30 评论 5.5/10 性价比
  • 25 评论 6.7/10 早餐

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