诺富特克赖斯特彻奇酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,917 评论

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50 Cathedral Street, 8011 克赖斯特彻奇, 新西兰

描述

酒店其他优惠

  • 营业至深夜的现代风格的舒适酒吧

  • 设施齐备的现代健身中心

  • 人体工学的大办公区、液晶电视、付费电影

  • 各种可灵活调整的会议室，可承办高效活动

  • 距机场 20 分钟车程

我们的客房

酒店位置

诺富特克赖斯特彻奇酒店

50 Cathedral Street
8011 克赖斯特彻奇
新西兰

GPS:-43.530636, 172.637298

电话
传真 +64 3 372 2112

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,917 评论

TripAdvisor 评级  4.1/5  1,517 评论

卓越奖 2025

Avoid, especialy room 401

Tripadvisor 评级 2.0/5

IngeborgH172 经 TripAdvisor 认证的评论

Room 401 experience. Right opposite the elevator doors. The room is crammed with two queen beds (not king size, as the booking confirmation said). No rack for luggage. Weird room layout. The wash basin is actually outside of the bathrom, on someting like a kitchen counter that sits between the room and the bathrom entrance. That counter has no backdrop, so it's in full view of the room. There is a foldable half cupboard door above the bench that has a mirror mounted on it, but it extends only to the middle of the wash basin. At 7:30 pm, the restaurant was basically empty, but I couldn't be seated because they had no table set up and they told me there would be a 15 minute wait. How long can it take to put a fresh napkin and cutlery on a table? I asked them to deliver my meal to the room. I had the Angus steak from the grill, which was more steamed than grilled. It was served in a deep bowl. Why on earth would you serve a steak, something that needs to be cut, in a bowl instead of a flat plate??? It would have been impossible for two people to have a room service meal at a table, because it only featured a wall mounted desk and a round coffee table that was so wobbly, every drink spilled when you just looked at the table. Finally trying to get some sleep, the aircon had such a rattle to it, that it was impossible to fall asleep to its noise and I had to turn it off. Not recommended

Central Christchurch location, helpful staff

Tripadvisor 评级 4.0/5

TassieK99 经 TripAdvisor 认证的评论

Great location in cathedral square - central Christchurch. Rooms have great views of cathedral square and the trams. Rooms are a little older style and on the smaller side but great value for money. Parking is outside but nearby for a fee (about $30/day). A bit difficult to unload luggage in heavy rain as you can't drive right up near reception. Restaurant for dinner and breakfast were pretty good. Staff extremely helpful; late checkout (3pm) was great.

Another great stay

Tripadvisor 评级 5.0/5

TimJewel 经 TripAdvisor 认证的评论

Another great stay at the Novotel Christchurch Cathedral Square. I was attending a conference at Te Pae so the location was perfect. Also a quick walk to the shopping areas and the amazing Riverside food market. The view from the executive rooms over the Alps is stunning.

Very poor restaurant service and shortage of wine for 2nd time running

Tripadvisor 评级 2.0/5

Rob007London 经 TripAdvisor 认证的评论

The hotel itself is well located and absolutely fine, although reception staff are usually either absent or very slow. This review primarily concerns the restaurant on the 1st floor. The food is, on the whole, excellent (see dessert exception below). Portions are plentiful and the dishes are tasty. We had good lamb with gnocchi, salmon, and spaghetti mains. But what lets this place down (badly) is the appalling service and management. Astonishingly, they had run out of THREE of the red wines by the glass on the menu, including ALL Cabernet Sauvignons. This left very limited choice, but there was no apology or explanation. Sadly this was not a one-off - exactly the same happened when we were here a year ago. Service was slow and sporadic, with all staff frequently absent from the floor. Then, my mother's apple crumble dessert arrived stone cold. Even though it was not even 8pm, all the waiting staff had again disappeared from the restaurant (which was barely a third full, so they weren't rushed off their feet!) I had to go to the bar to ask for it to be heated up. For some reason, they said they would remake it, but having removed the dish from the table, then discovered it was the last portion and just wanted to deduct it from the bill rather than heat it. We waited another ten minutes and it still did not return. By then, everyone else at the table had finished eating and drinking, so we cancelled it. The only gesture of apology we were offered was a free bottle of water. When I politely explained to the manager that this was really not commensurate with the various disappointments of the dinner, he looked genuinely astounded. He had no explanation or apology about the dessert, and regarding the wine merely said "We've ordered more". I'm afraid that overall, this means I would suggest avoiding this restaurant.

1201住得不錯

客户意见评级 4.0/5

匿名 家庭住宿 - 所有已确认评论

環境位置服務員態度皆不錯，只是隔音稍差，1204号房整晚聽到隔壁房間嚆吵聱，早上8時又聽見房外工作人員電鑽聱

Dear Pak, Thank you so much for sharing your feedback with us. We’re delighted to hear that you enjoyed our location, the environment, and the service provided by our team. It\'s always wonderful to know that our staff made a positive impression on your stay. We truly apologize for the inconvenience caused by the noise from the neighboring room and the maintenance work outside your room. Your comments about soundproofing are valuable to us, and we will certainly look into ways to improve this aspect of our guest experience. We hope to have the opportunity to welcome you back in the future for a quieter and even more enjoyable stay. Warm regards, Joshua Guest Services Manager

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其他网络用户评价我们的酒店

  • 1,068 评论 9.1/10 位置
  • 1,312 评论 7.2/10 房间
  • 1,479 评论 9.2/10 服务
  • 15 评论 8/10 上网
  • 532 评论 6/10 舒适度
  • 425 评论 8.1/10 清洁度
  • 373 评论 7.8/10 食物
  • 350 评论 7.9/10 早餐

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