诺富特克赖斯特彻奇酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 2,838 评论

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描述

酒店其他优惠

  • 营业至深夜的现代风格的舒适酒吧

  • 设施齐备的现代健身中心

  • 人体工学的大办公区、液晶电视、付费电影

  • 各种可灵活调整的会议室,可承办高效活动

  • 距机场 20 分钟车程

我们的客房

酒店位置

诺富特克赖斯特彻奇酒店

50 Cathedral Street
8011 克赖斯特彻奇
新西兰

GPS:-43.530636, 172.637298

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,838 评论

TripAdvisor 评级  4.0/5  1,496 评论

卓越奖 2023

Welcoming and efficient

Tripadvisor 评级 5.0/5

GlenRia Solo travel - 经 TripAdvisor 认证的评论

As an older person with some disability travelling alone I was made to feel very welcome and given every assistance when I required it by always friendly staff during my 4days stay at this lovely hotel.

Not A Good Stay

Tripadvisor 评级 2.0/5

EYuen Friends getaway - 经 TripAdvisor 认证的评论

The hotel’s location is convenient, but the entrance and lobby are confusing for first-time guests. The building sits back from the road, making it unclear where to stop to unload luggage. We arrived at 9 pm and, despite limited staff presence, no one attended to our luggage. I had to unload everything myself, with just one receptionist on duty who was less than welcoming. It was evident the hotel is understaffed. The breakfast experience was also disappointing. The spread was mediocre, and only two staff members were available to handle everything—from seating guests to making eggs and barista coffee. If you want a Flat White, you’ll need to pay extra; otherwise, you’re limited to the standard coffee dispenser. Our stay at Novotel Queenstown had set a much better standard. The room was also underwhelming. The mattress was uncomfortable, making it hard to sleep in one spot, and the bed seemed hastily made. The sink was small, leaving little space for toiletries. Overall, our experience was not up to the expected standard given the price, and we won’t be returning.

Hi EYuen Sorry to hear about your experience. We'll make sure to improve the signage for better direction. We are sorry you had to handle your luggage yourself. We'll work on enhancing the breakfast spread and service. Sorry about the room discomfort, we'll look into it. Thanks for your feedback

Excellent location

Tripadvisor 评级 4.0/5

LennyLH Couples - 经 TripAdvisor 认证的评论

The hotel is very centrally location, with lots of restaurants on,y a short walk away. The room was ok. We had issues with the a/c, which only got sorted on day three. The reception staff couldn’t have been nicer. Some unfortunate stains (tea and/or coffee) should be taken care off.

Kia Ora Lenny, Thank you for your feedback. We are delighted you enjoyed our excellent location and the convenience of nearby restaurants. Please accept our apologies for the inconvenience you faced with the air conditioning; rest assured, we have addressed this issue. We appreciate your comments regarding the room cleanliness, and we will work diligently to ensure any stains are promptly taken care of.

Nicely located hotel

Tripadvisor 评级 4.0/5

RRBB11 Couples - 经 TripAdvisor 认证的评论

The hotel is very centrally located in the city. Easy to walk around. Ashanti at reception was extremely helpful. She arranged a nice room for us and gave us a few “must see” things to do and places to see. The room was a decent size because we had booked a superior king room. However despite booking almost 6 months in advance we were assigned a room on the lower floors just above the conference hall. The rooms are not completely sound proof so the first night we got a whole lot of noise, late at night from below, as they moved furniture around. It disrupted our sleep. We reported it to front desk who gave us the explanation above. The toilet in our room was leaking. The restaurant service was ok. Breakfast offered everything you would expect except the first day they had a group staying and so we hardly got any service and the second day the toasters weren’t working. We saw the dinner menu on line but when we got to the restaurant, the items we wanted were not on the menu. Apparently the menu has been changed but not updated on the website. It was very kind of the hotel To acknowledge my partners birthday which we were there to celebrate.

Kia Ora, Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that Ashanti provided you with exceptional service and helped make your trip memorable. We strive to ensure that our guests have a great experience, and we appreciate your kind words. We apologize for the inconveniences you faced during your stay. It’s disappointing to hear about the noise disruptions and the leaking toilet. Please know that we take these matters seriously, and your comments will be shared with our maintenance team to ensure prompt resolution. We’re also sorry to hear about the breakfast service and the discrepancies with the dinner menu. We understand how frustrating this can be, and we are currently reviewing our processes to avoid similar issues in the future. On a positive note, we’re glad that we could celebrate your partner’s birthday with you! Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future for an improved experience.

位置好,住的不错

客户意见评级 5.0/5

匿名 单人住宿 - 所有已确认评论

服务很好

尊敬的客人,非常感谢您对我们位置和服务的肯定。期待您再次光临诺富特基督城大教堂广场酒店。祝您一切顺利! 谨致问候, 阿迪蒂亚·帕蒂尔 前台经理 诺富特基督城大教堂广场酒店及伊比斯基督城 新西兰,克赖斯特彻奇,大教堂广场52号 电话:+6… NOVOTEL.COM/H6592 ALL.COM

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其他网络用户评价我们的酒店

  • 901 评论 9.2/10 位置
  • 1,224 评论 7.1/10 房间
  • 1,352 评论 9.3/10 服务
  • 14 评论 6.9/10 上网
  • 391 评论 7.7/10 清洁度
  • 345 评论 7.2/10 食物
  • 319 评论 7.8/10 早餐
  • 193 评论 5/10 性价比

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