ノボテルクライストチャーチカテドラルスクエア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,862 件のレビュー

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52 Cathedral Square, 8011 クライストチャーチ, ニュージーランド

説明

ホテルのその他の情報

  • 深夜まで営業している居心地の良いモダンなバー

  • 充実した設備のモダンなフィットネスセンター

  • 人間工学に基づいて設計された広いワークエリア、液晶TV、有料ムービー

  • あらゆるイベントに対応可能な多目的スペース

  • 空港から車で20分

当ホテルの客室

ホテル所在地

ノボテルクライストチャーチカテドラルスクエア

52 Cathedral Square
8011 クライストチャーチ
ニュージーランド

GPS:-43.530636, 172.637298

電話番号
ファックス +64 3 372 2112

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,862 件のレビュー

トリップアドバイザーの評価  4.1/5  1,528 件のレビュー

2025エクセレンス認証

Amended review.

トリップアドバイザーの評価 3.0/5

Ken C トリップアドバイザー認証口コミ

The manager reached out regarding the buffet concern. They are going to give me a refund on that $760 Christmas buffet bill. Based on this I changed my overall review to a three (average ) The location is great. I would say now for what I spent it is as good as most hotels at that price point.

Worn and overpriced. Save your money, literally.

トリップアドバイザーの評価 1.0/5

Ken C トリップアドバイザー認証口コミ

The staff was fine based on checking in and out conversations. The room worn and tired. Our room was accessibly designed which we didn’t need or know about, so it didn’t fit our needs as well as expected We arrived on Christmas Day and they were pretty much the only place open for dinner. 190 per person for a lackluster buffet and a forced champagne (20 of the 190). Two of don’t drink so we got juice. I get extra cost for working a holiday but 4x the price of the better restaurants in town ( at Fusion the next day, which was excellent , 180 for people with drinks. I cannot express my disappointment. I truly feel like I was taken advantage of. Our previous Novotel stay in Wellington was great.

Dear Ken C, Thank you for sharing your feedback regarding your recent stay with us. I am disheartened to learn that your experience did not meet the high standards we strive to maintain. I appreciate your comments regarding the condition of the room and will ensure that this information is shared with our team for future improvements. I apologise that the accessible room design did not suit your needs. We aim to cater to all guests, and I regret any inconvenience this may have caused. Regarding the Christmas dinner pricing, we do our best to provide a festive dining experience, but I understand your concerns about the value. Your comparison with the following day’s dining experience at Fusion is noted, and I acknowledge how disappointing it must have been to have your expectations not be met. We value your feedback, as it helps us enhance our services. Thank you for your insights, and I hope you will consider visiting us again in the future. Regards Bradley Conder

お客さまの声 4.5/5

Hasegawa T. ファミリー - 確認済みレビュー すべて

非常に美味しい朝食。テーブルも十分にあり、余裕を持って座れる。

Dear Hasegawa, Thank you very much for sharing your kind review and for rating your stay so highly. We are delighted to hear that you and your family enjoyed our excellent location and that breakfast was a highlight of your stay. It’s wonderful to know that you found the breakfast both delicious and comfortable, with plenty of space to relax and enjoy your meal. We are especially grateful for your kind words about our team. Your comment regarding how our staff responded when your child accidentally broke a plate truly means a lot to us. Providing warm, understanding, and respectful service—especially to families—is very important to us, and we’re pleased this moment left a positive impression. Thank you also for recognising our efforts in sustainability, including sustainable food choices and reducing single-use plastics. Your support and feedback encourage us to continue these initiatives. We truly appreciate your recommendation and hope to have the pleasure of welcoming you and your family back again in the future. Warm regards, Joshua Novotel Cathedral Square

お客さまの声 4.5/5

Megumi F. ファミリー - 確認済みレビュー すべて

洗面所のドアや、その他不明な点もすぐに担当者が対応してくれてサービスに満足です。

Dear Megumi, Thank you very much for taking the time to share such a kind and thoughtful review with us. We are delighted to hear that you enjoyed our convenient location and found it ideal for sightseeing, dining, and shopping. We are also very pleased to know that our team was able to respond promptly to your concerns, including the bathroom door, and that this contributed to your overall satisfaction with our service. Your positive feedback is truly appreciated and will be shared with our team, as it is a great encouragement to all of us. It was a pleasure to welcome you and your family, and we are honored that you would recommend our hotel to others. We sincerely hope to have the opportunity to welcome you back again in the future and provide you with another comfortable and enjoyable stay. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

お客さまの声 4.5/5

Sato K. カップル - 確認済みレビュー すべて

2度目の滞在でしたが、前回の印象もありある程度のサービスや部屋についての予想はついていましたが、今回はその予想を超えて快適でした。スタッフも非常にフレンドリーで朝食はとてもおいしく満足できるものでした。

Dear Sato, Thank you very much for choosing to stay with us again and for taking the time to share such a thoughtful review. We are truly delighted to learn that your second stay exceeded your expectations and that you found your room especially comfortable. It is wonderful to hear that our team’s friendly service and the quality of our breakfast contributed to a satisfying and enjoyable experience. We are particularly grateful for your kind mention of our young trainee staff member. Your encouraging words mean a great deal and will certainly be shared with both the individual concerned and the wider team, as they are a great motivation for us all. Thank you as well for your valuable feedback regarding the WiFi speed. We appreciate you bringing this to our attention, and your comments have been noted as part of our ongoing efforts to improve our services. Once again, thank you for your continued trust and high recommendation. We sincerely hope to have the pleasure of welcoming you back for another comfortable and memorable stay. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,174 件のレビュー 9.3/10 ロケーション
  • 1,342 件のレビュー 7.1/10 客室
  • 1,484 件のレビュー 9.1/10 サービス
  • 15 件のレビュー 6.6/10 インターネット
  • 536 件のレビュー 6.1/10 快適さ
  • 436 件のレビュー 7.9/10 清潔さ
  • 381 件のレビュー 7.5/10 料理
  • 356 件のレビュー 7.8/10 朝食

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周辺の他の施設

クライストチャーチのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。