ノボテルクライストチャーチカテドラルスクエア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,877 件のレビュー

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52 Cathedral Square, 8011 クライストチャーチ, ニュージーランド

説明

ホテルのその他の情報

  • 深夜まで営業している居心地の良いモダンなバー

  • 充実した設備のモダンなフィットネスセンター

  • 人間工学に基づいて設計された広いワークエリア、液晶TV、有料ムービー

  • あらゆるイベントに対応可能な多目的スペース

  • 空港から車で20分

当ホテルの客室

ホテル所在地

ノボテルクライストチャーチカテドラルスクエア

52 Cathedral Square
8011 クライストチャーチ
ニュージーランド

GPS:-43.530636, 172.637298

電話番号
ファックス +64 3 372 2112

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,877 件のレビュー

お客さまの声 4.0/5

Iida E. ビジネス - 確認済みレビュー すべて

好立地で、ベッドの柔らかさ以外は快適な滞在が出来ました。

Dear E., Thank you very much for sharing your feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location, cleanliness, and overall comfort during your visit. It’s wonderful to know that our team contributed positively to your experience. We also appreciate your honest comments regarding the bed firmness. Your feedback is very helpful, and we will review this carefully to see how we can improve guest comfort in the future. It was a pleasure having you stay with us, and we hope to welcome you back soon for another enjoyable visit. Warm regards, Joshua Guest Services Manager

お客さまの声 0.5/5

Sukhwan O. ファミリー - 確認済みレビュー すべて

全体的にサービスが良くない

Dear Sukhwan, Thank you for taking the time to share your feedback with us. We are very sorry to learn that your overall experience did not meet your expectations, particularly regarding service, accommodation, and cleanliness. As your comments were brief, we would genuinely appreciate the opportunity to better understand what went wrong during your stay. Your insights would help us identify areas for improvement and ensure a better experience for our future guests. Please accept our sincere apologies, and we hope you may consider giving us another opportunity to provide you with the level of service we strive to deliver. Kind regards, The Novotel Team

お客さまの声 4.5/5

Hasegawa T. ファミリー - 確認済みレビュー すべて

非常に美味しい朝食。テーブルも十分にあり、余裕を持って座れる。

Dear Hasegawa, Thank you very much for sharing your kind review and for rating your stay so highly. We are delighted to hear that you and your family enjoyed our excellent location and that breakfast was a highlight of your stay. It’s wonderful to know that you found the breakfast both delicious and comfortable, with plenty of space to relax and enjoy your meal. We are especially grateful for your kind words about our team. Your comment regarding how our staff responded when your child accidentally broke a plate truly means a lot to us. Providing warm, understanding, and respectful service—especially to families—is very important to us, and we’re pleased this moment left a positive impression. Thank you also for recognising our efforts in sustainability, including sustainable food choices and reducing single-use plastics. Your support and feedback encourage us to continue these initiatives. We truly appreciate your recommendation and hope to have the pleasure of welcoming you and your family back again in the future. Warm regards, Joshua Novotel Cathedral Square

お客さまの声 4.5/5

Megumi F. ファミリー - 確認済みレビュー すべて

洗面所のドアや、その他不明な点もすぐに担当者が対応してくれてサービスに満足です。

Dear Megumi, Thank you very much for taking the time to share such a kind and thoughtful review with us. We are delighted to hear that you enjoyed our convenient location and found it ideal for sightseeing, dining, and shopping. We are also very pleased to know that our team was able to respond promptly to your concerns, including the bathroom door, and that this contributed to your overall satisfaction with our service. Your positive feedback is truly appreciated and will be shared with our team, as it is a great encouragement to all of us. It was a pleasure to welcome you and your family, and we are honored that you would recommend our hotel to others. We sincerely hope to have the opportunity to welcome you back again in the future and provide you with another comfortable and enjoyable stay. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

お客さまの声 4.5/5

Sato K. カップル - 確認済みレビュー すべて

2度目の滞在でしたが、前回の印象もありある程度のサービスや部屋についての予想はついていましたが、今回はその予想を超えて快適でした。スタッフも非常にフレンドリーで朝食はとてもおいしく満足できるものでした。

Dear Sato, Thank you very much for choosing to stay with us again and for taking the time to share such a thoughtful review. We are truly delighted to learn that your second stay exceeded your expectations and that you found your room especially comfortable. It is wonderful to hear that our team’s friendly service and the quality of our breakfast contributed to a satisfying and enjoyable experience. We are particularly grateful for your kind mention of our young trainee staff member. Your encouraging words mean a great deal and will certainly be shared with both the individual concerned and the wider team, as they are a great motivation for us all. Thank you as well for your valuable feedback regarding the WiFi speed. We appreciate you bringing this to our attention, and your comments have been noted as part of our ongoing efforts to improve our services. Once again, thank you for your continued trust and high recommendation. We sincerely hope to have the pleasure of welcoming you back for another comfortable and memorable stay. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

その他のウェブユーザーの評価

  • 1,175 件のレビュー 9.2/10 ロケーション
  • 1,327 件のレビュー 7.1/10 客室
  • 1,455 件のレビュー 9.1/10 サービス
  • 15 件のレビュー 7.1/10 インターネット
  • 422 件のレビュー 7.9/10 清潔さ
  • 371 件のレビュー 7.3/10 料理
  • 364 件のレビュー 8/10 朝食
  • 218 件のレビュー 5.4/10 お値打ち度

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