ノボテルクライストチャーチカテドラルスクエア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,873 件のレビュー

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52 Cathedral Square, 8011 クライストチャーチ, ニュージーランド

説明

ホテルのその他の情報

  • 深夜まで営業している居心地の良いモダンなバー

  • 充実した設備のモダンなフィットネスセンター

  • 人間工学に基づいて設計された広いワークエリア、液晶TV、有料ムービー

  • あらゆるイベントに対応可能な多目的スペース

  • 空港から車で20分

当ホテルの客室

ホテル所在地

ノボテルクライストチャーチカテドラルスクエア

52 Cathedral Square
8011 クライストチャーチ
ニュージーランド

GPS:-43.530636, 172.637298

電話番号
ファックス +64 3 372 2112

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,873 件のレビュー

トリップアドバイザーの評価  4.1/5  1,531 件のレビュー

2025エクセレンス認証

お客さまの声 4.0/5

Iida E. ビジネス - 確認済みレビュー すべて

好立地で、ベッドの柔らかさ以外は快適な滞在が出来ました。

Dear E., Thank you very much for sharing your feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location, cleanliness, and overall comfort during your visit. It’s wonderful to know that our team contributed positively to your experience. We also appreciate your honest comments regarding the bed firmness. Your feedback is very helpful, and we will review this carefully to see how we can improve guest comfort in the future. It was a pleasure having you stay with us, and we hope to welcome you back soon for another enjoyable visit. Warm regards, Joshua Guest Services Manager

Still my go to in CHC

トリップアドバイザーの評価 5.0/5

wockinwod トリップアドバイザー認証口コミ

Still my go to when in Christchurch. Location can’t be beat. Thanks to the wonderful Josh for looking after us again and treating us well. We had one of the suites which is an excellent size with its own balcony. In the afternoon the sun beats down into the room so it heats up quickly. A couple of shade blinds would fix that. Some of the furniture (the coffee table) and desk are starting to look a bit ratty. Wonderful modern couch in the room though. The bathroom still has the sink outside the bathroom which continues to be odd and amuse me. The wine list at the bar had improved since I was there three months ago. I think the dinner menu is better too. That said it is difficult to know what is an entree and what is a main course. Breakfast has a good selection but make sure to order a coffee from the barista as the drip coffee is less than average. Will be returning soon.

Dear wockinwod, Thank you for your continued patronage and for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciate our prime location and enjoyed the service provided by our team member, Josh. We acknowledge your comments about the suite and the need for shade blinds to enhance comfort during sunny afternoons. Your observations regarding the furniture and the unique bathroom layout are appreciated, and we will review these aspects as part of our ongoing maintenance and improvement efforts. It is encouraging to know that you have noticed improvements in our wine list and dinner menu. We appreciate your feedback regarding the clarity of our menu items and will consider this as we make future adjustments. Additionally, we will certainly take note of your coffee preference to enhance the breakfast experience. We look forward to welcoming you back to Novotel Christchurch Cathedral Square in the near future. Regards Bradley Conder

Good accommodation- you pay for position

トリップアドバイザーの評価 4.0/5

Salsa_c78 トリップアドバイザー認証口コミ

A great central hotel. Fabulous staff and great restaurant for dinner. 4 star room a little tired but a very comfortable sleep in a great location.

Dear Salsa_c78, Thank you for your kind words regarding our central location, restaurant, and staff. We appreciate your feedback about the room's condition and will continue to monitor our accommodations to ensure guest satisfaction. We hope to welcome you back soon. Regards Bradley Conder

お客さまの声 0.5/5

Sukhwan O. ファミリー - 確認済みレビュー すべて

全体的にサービスが良くない

Dear Sukhwan, Thank you for taking the time to share your feedback with us. We are very sorry to learn that your overall experience did not meet your expectations, particularly regarding service, accommodation, and cleanliness. As your comments were brief, we would genuinely appreciate the opportunity to better understand what went wrong during your stay. Your insights would help us identify areas for improvement and ensure a better experience for our future guests. Please accept our sincere apologies, and we hope you may consider giving us another opportunity to provide you with the level of service we strive to deliver. Kind regards, The Novotel Team

Amended review.

トリップアドバイザーの評価 3.0/5

Ken C トリップアドバイザー認証口コミ

The manager reached out regarding the buffet concern. They are going to give me a refund on that $760 Christmas buffet bill. Based on this I changed my overall review to a three (average ) The location is great. I would say now for what I spent it is as good as most hotels at that price point.

Dear Ken C, Thank you for your feedback regarding your recent experience. I appreciate your acknowledgment of our response concerning the buffet issue. It is gratifying to hear that you found our location favorable and that you consider us competitive within your price range. Your input is invaluable as we continually strive to enhance our services. Regards Bradley Conder

との提携 TripAdvisor

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