ノボテルクライストチャーチカテドラルスクエア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,838 件のレビュー

ベストレートをお約束
ノボテルクライストチャーチカテドラルスクエア - Image 1
ノボテルクライストチャーチカテドラルスクエア - Image 2
ノボテルクライストチャーチカテドラルスクエア - Image 3
ノボテルクライストチャーチカテドラルスクエア - Image 4
52 Cathedral Square, 8011 クライストチャーチ, ニュージーランド

説明

ホテルのその他の情報

  • 深夜まで営業している居心地の良いモダンなバー

  • 充実した設備のモダンなフィットネスセンター

  • 人間工学に基づいて設計された広いワークエリア、液晶TV、有料ムービー

  • あらゆるイベントに対応可能な多目的スペース

  • 空港から車で20分

当ホテルの客室

ホテル所在地

ノボテルクライストチャーチカテドラルスクエア

52 Cathedral Square
8011 クライストチャーチ
ニュージーランド

GPS:-43.530636, 172.637298

電話番号
ファックス +64 3 372 2112

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,838 件のレビュー

トリップアドバイザーの評価  4.0/5  1,496 件のレビュー

2023エクセレンス認証

Welcoming and efficient

トリップアドバイザーの評価 5.0/5

GlenRia Solo travel - トリップアドバイザー認証口コミ

As an older person with some disability travelling alone I was made to feel very welcome and given every assistance when I required it by always friendly staff during my 4days stay at this lovely hotel.

Not A Good Stay

トリップアドバイザーの評価 2.0/5

EYuen Friends getaway - トリップアドバイザー認証口コミ

The hotel’s location is convenient, but the entrance and lobby are confusing for first-time guests. The building sits back from the road, making it unclear where to stop to unload luggage. We arrived at 9 pm and, despite limited staff presence, no one attended to our luggage. I had to unload everything myself, with just one receptionist on duty who was less than welcoming. It was evident the hotel is understaffed. The breakfast experience was also disappointing. The spread was mediocre, and only two staff members were available to handle everything—from seating guests to making eggs and barista coffee. If you want a Flat White, you’ll need to pay extra; otherwise, you’re limited to the standard coffee dispenser. Our stay at Novotel Queenstown had set a much better standard. The room was also underwhelming. The mattress was uncomfortable, making it hard to sleep in one spot, and the bed seemed hastily made. The sink was small, leaving little space for toiletries. Overall, our experience was not up to the expected standard given the price, and we won’t be returning.

Hi EYuen Sorry to hear about your experience. We'll make sure to improve the signage for better direction. We are sorry you had to handle your luggage yourself. We'll work on enhancing the breakfast spread and service. Sorry about the room discomfort, we'll look into it. Thanks for your feedback

Excellent location

トリップアドバイザーの評価 4.0/5

LennyLH Couples - トリップアドバイザー認証口コミ

The hotel is very centrally location, with lots of restaurants on,y a short walk away. The room was ok. We had issues with the a/c, which only got sorted on day three. The reception staff couldn’t have been nicer. Some unfortunate stains (tea and/or coffee) should be taken care off.

Kia Ora Lenny, Thank you for your feedback. We are delighted you enjoyed our excellent location and the convenience of nearby restaurants. Please accept our apologies for the inconvenience you faced with the air conditioning; rest assured, we have addressed this issue. We appreciate your comments regarding the room cleanliness, and we will work diligently to ensure any stains are promptly taken care of.

Nicely located hotel

トリップアドバイザーの評価 4.0/5

RRBB11 Couples - トリップアドバイザー認証口コミ

The hotel is very centrally located in the city. Easy to walk around. Ashanti at reception was extremely helpful. She arranged a nice room for us and gave us a few “must see” things to do and places to see. The room was a decent size because we had booked a superior king room. However despite booking almost 6 months in advance we were assigned a room on the lower floors just above the conference hall. The rooms are not completely sound proof so the first night we got a whole lot of noise, late at night from below, as they moved furniture around. It disrupted our sleep. We reported it to front desk who gave us the explanation above. The toilet in our room was leaking. The restaurant service was ok. Breakfast offered everything you would expect except the first day they had a group staying and so we hardly got any service and the second day the toasters weren’t working. We saw the dinner menu on line but when we got to the restaurant, the items we wanted were not on the menu. Apparently the menu has been changed but not updated on the website. It was very kind of the hotel To acknowledge my partners birthday which we were there to celebrate.

Kia Ora, Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that Ashanti provided you with exceptional service and helped make your trip memorable. We strive to ensure that our guests have a great experience, and we appreciate your kind words. We apologize for the inconveniences you faced during your stay. It’s disappointing to hear about the noise disruptions and the leaking toilet. Please know that we take these matters seriously, and your comments will be shared with our maintenance team to ensure prompt resolution. We’re also sorry to hear about the breakfast service and the discrepancies with the dinner menu. We understand how frustrating this can be, and we are currently reviewing our processes to avoid similar issues in the future. On a positive note, we’re glad that we could celebrate your partner’s birthday with you! Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future for an improved experience.

A super comfortable hotel in the heart of the city, opposite the Cathedral and an easy walk to cafes and shops

トリップアドバイザーの評価 5.0/5

BelC0001 トリップアドバイザー認証口コミ

This is a modern, very comfortable hotel in the absolute heart of the city, opposite the Cathedral, next to the newly rebuilt Convention Centre, the Tramcar Stop, and a short walk to the major shopping centres. We booked an Executive room and found ourselves with an excellent view over the city as the Executive rooms are housed on the top three floors of the building (we were on the 12th floor). The executive rooms are provided with a mini fridge containing complimentary drinks (two cans of beer, three cans of soft drink and two bottles of mineral water) along with a plentiful supply of individual milk portion containers. All of this was replenished each day. The other mini bar under the desk contained snacks: a small bag each of potato chips, corn chips, salted peanuts, two chocolate bars and a large chocolate chip cookie. Likewise, all of these items were replenished daily (though we didn't actually eat of all it each day!). The room itself was clean and very comfortable, the bathroom containing shower and toilet. The handbasin and mirror was located just outside the sliding door to the bathroom - some reviewers have found this odd, but it suits us very well as one person can be using the hand basin (to fill the kettle with water to boil for coffee) if the actual bathroom is occupied. Water pressure was excellent. Breakfast each morning was located in the first floor restaurant and up to the usual high standards of Accor Group hot breakfasts. All of the hotel staff were super friendly, knowledgeable, helpful. Thank you! PS this hotel will be within a couple of blocks' walk to the new Stadium currently being built, which can fit 34,000 people and fitted with a roof.

Hello Bel Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that you had such a comfortable and enjoyable stay at our hotel. It’s fantastic to know that you appreciated our prime location in the heart of the city, with easy access all the main spots. We're glad that our central location made your stay even more convenient. We’re also pleased to hear that you enjoyed your Executive room, as well as the complimentary minibar items. It’s great to know that the room was comfortable and met your needs, and that the bathroom layout worked well for you. We’re glad you found the breakfast to be up to the usual high standards of the Accor Group. We take great pride in offering a satisfying breakfast to our guests and appreciate your positive feedback on this. Lastly, we’re grateful for your kind words about our friendly and helpful staff. Providing excellent service is something we strive for, and we’re thrilled that our team made a positive impact on your stay. Thank you for your thoughtful review. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 901 件のレビュー 9.2/10 ロケーション
  • 1,224 件のレビュー 7.1/10 客室
  • 1,352 件のレビュー 9.3/10 サービス
  • 14 件のレビュー 6.9/10 インターネット
  • 391 件のレビュー 7.7/10 清潔さ
  • 345 件のレビュー 7.2/10 料理
  • 319 件のレビュー 7.8/10 朝食
  • 193 件のレビュー 5/10 お値打ち度

Powered by Trustyou

周辺の他の施設

クライストチャーチのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。