Novotel Casablanca City Center 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 629 görüş

Novotel Casablanca City Center - Image 1
Novotel Casablanca City Center - Image 2
Novotel Casablanca City Center - Image 3
Novotel Casablanca City Center - Image 4

Açıklama

Otel ekstraları

  • 4 toplantı odası

  • Restoran salonu

  • Şehir merkezinde bulunmaktadır

  • Liman manzaralı odalar

  • Fitness merkezi

Konaklama olanaklarımız

Otelin konumu

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Fas

GPS:33.598417, -7.613917

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  629 görüş

TripAdvisor Derecesi  3.6/5  2.005 görüş

Novotel CCC

Tripadvisor puanı 5.0/5

671sidim TripAdvisor onaylı yorum

The best hotel in town,food is good,location near by the down town area & Shopping mall and the beach as well,i will come back

Dear Isdim, Thank you for your delightful review of Novotel Casablanca City Center. We are thrilled to hear that your recent stay met your expectations and that our team made a significant positive impact on your experience. Regards

Great experience!

Tripadvisor puanı 5.0/5

V K TripAdvisor onaylı yorum

I had a great stay during my time at Casablanca, clean, very nice people, close to the old city of Casablanca as well as the rest of the attractions to be seen.

Dear Guest , We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK

Poor service and facilities

Tripadvisor puanı 1.0/5

On J Aileler - TripAdvisor onaylı yorum

The room facilities old and dirty, small and uncomfortable space, Staff at reception demonstrated poor service. Towels worn out, toilet 1×1 m, no bidet or Shattaf to self wash in the toilet, parking is not easily available and not convenient

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FOM

Not relaxing at all.

Tripadvisor puanı 1.0/5

N L TripAdvisor onaylı yorum

Sparsely furnished, few plugs by bed. Cheap motel like room. 2-star at best. Pillows were incredibly small and flat--basically non-existent. Pillows should have been thrown out 10 years ago. Good location but otherwise not restful/relaxing in room.

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FOM

À Novotel that requires attention

Tripadvisor puanı 1.0/5

tbfrance Couples - TripAdvisor onaylı yorum

This has to be the worst Novotel I have ever stayed at. I have been a Accor customer for more years than I can remember. We asked for a early check in so I could do some work. Despite being a silver member at the moment ( I have been a gold and platinum) they charged about 65 euros for the privilege despite the room being ready. The bed linen was filthy the towels as well and they were falling apart worn out. We went to the bar for a drink, it did not look much of a bar and we were told there was only beer no spirits. So we went to the IBIS next door where we were well looked after. We came back to the Novotel and the bed linen had been changed for clean and clean towels. It was very cold so we put the AC on heat but it was cold so no sleep and also the pillows were hard. So no sleep and the ventilator in the bathroom was noisy and did not switch off when the lights were turned off. The room was for a disabled person and when my wife had a shower and the water filled the bathroom as the drain away was not working properly. I needed the toilet but did not dare walk in the bathroom for fear of slipping on the flooded floor. We have complained yet again and gone to the Ibis. We tried on numerous occasion to call the reception from the room but no answer. I will also mention that after booking this hotel I emailed them regarding a disabled room. I had no reply. Clearly management need need to take charge of this hotel and make some changes immediately to make it work as a Novotel should do.

Dear Client ; Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 398 görüş 9.2/10 Konum
  • 617 görüş 6.1/10 Oda
  • 715 görüş 8.1/10 Hizmet
  • 13 görüş 8.3/10 Wifi
  • 367 görüş 6.1/10 Hijyen
  • 195 görüş 6.7/10 Kahvaltı
  • 134 görüş 4.5/10 Otel Donanımları
  • 113 görüş 4.4/10 Yemek

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Casablanca şehrindeki tüm otellerimiz