Novotel Casablanca City Center 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 802 görüş

En iyi fiyat
garantisi
Novotel Casablanca City Center - Image 1
Novotel Casablanca City Center - Image 2
Novotel Casablanca City Center - Image 3
Novotel Casablanca City Center - Image 4
Angle Zaid Ouhmad, Rue Sidi Belyout, 20190 CASABLANCA, Fas

Açıklama

Otel ekstraları

  • 4 toplantı odası

  • Restoran salonu

  • Şehir merkezinde bulunmaktadır

  • Liman manzaralı odalar

  • Fitness merkezi

Konaklama olanaklarımız

Otelin konumu

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Fas

GPS:33.598417, -7.613917

Telefon
Faks +212 5224-66501

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  802 görüş

TripAdvisor Derecesi  3.5/5  1.950 görüş

This is a dirty hotel with a check in attendant with an attitude.

Tripadvisor puanı 2.0/5

georgerV3860TP TripAdvisor onaylı yorum

This is not a fluff review. This is reality. I found this hotel needs renovating. The furniture is past its time and nasty/dirty for the most part. I was checked into a room which still had people in the room. (Luckily I was not hurt by the current person in the room. The staff asked me to stay by the room and they would be back. After 20 minutes I went back to the person who checked me in and was treated nastily. He made the mistake not me however he treated me like I did something wrong. I can go on about no towels in the room to being brought a towel that was stained. The furniture in room was stained and to dirty to sit on. Must of the staff were very nice. The guy checking you in has an attitude. Beware of the misleading review and pray you do not get the check in attitude person.

For me it is a NO

Tripadvisor puanı 2.0/5

ConcordeFlash TripAdvisor onaylı yorum

Had it not been for the intervention of a very understanding manager it would probably have been ‘zéro points’. Room ok, bathroom amenities pathetic but overall no complaints on the accommodation front . BUT 24 hour room service is a false claim .. I finally got through on the 5th ( lengthy ) attempt to be told that the kitchen was closed and only sandwiches were available … The dining room the next morning was a scene of utter chaos and that was at 9:30 ! And to cap it all one of the three elevators was not working , bad luck with a seemingly full house. Quite a task ahead for the manager I met , he knows what lies ahead but I will not return to stay at the Novotel in Casablanca.

Big deception at Novotel Casablanca city center

Tripadvisor puanı 1.0/5

Maha c TripAdvisor onaylı yorum

I was chocked about how much the hotel need maintenance and renovation. It is for sure not up to Novotel quality. Everything in the room was old and dirty except a nice TV. Bed sheets are very old and dirty. Bed very uncomfortable. Towels are so old that we cannot even use them as mop . I do not recommend that hotel at all.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice hotel

Tripadvisor puanı 5.0/5

Ahmed F TripAdvisor onaylı yorum

I recently had a Gret expérience staying at Novotel ,and it was nothing short if exceptional,all thanks to the remarkable hospitality extended to me by staff member. Every aspect of this hôtel is exceptional ,service food and location.my 1 choice always

Dear Ahmed, I would like to thank you for choosing the Novotel Casa City Center. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I Hope we will have the pleasure of welcoming you in the very near future. sincerely.

Cannot be recommended

Tripadvisor puanı 2.0/5

G4496VWfionab TripAdvisor onaylı yorum

Officious guy at front desk delayed check in. Rooms very very basic Breakfast had limited choice and what there was was poor quality eg coffee. Not enough staff to top up breakfast items and plates etc and clear tables Decent location hence 1 star

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 307 görüş 8.8/10 Konum
  • 461 görüş 5/10 Oda
  • 570 görüş 8.1/10 Hizmet
  • 13 görüş 7.9/10 Wifi
  • 278 görüş 4.7/10 Hijyen
  • 173 görüş 5.4/10 Kahvaltı
  • 158 görüş 4.1/10 Konfor
  • 132 görüş 4.4/10 Yemek

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Casablanca şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.