Novotel Casablanca City Center

Novotel Casablanca City Center 4 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 339 comentários

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Extras do hotel

  • 4 salas de reuniões para as suas conferências e seminários

  • Restaurante lounge com decoração moderna e cozinha internacional

  • Perto da Mesquita Hassan II e da antiga Medina

  • Quartos confortáveis com vista para a Mesquita Hassan II

  • Área de bem-estar com sala de fitness

Hotel aprovado por ALLSAFE

Localização do hotel

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Marrocos

GPS:33.598417, -7.613917

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

LE DELIGHT

O restaurante Lounge combina conforto com culinária gourmet. Ambiente descontraído com música moderna e estrutura de luxo com serviço personalizado.

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.8/5  339 comentários

Classificação do TripAdvisor  3.5/5  1.795 comentários

My bad experience with Novotel CasaBlanca

Nota Tripadvisor 1.0/5

IMoussa2022 Famílias - Avaliação com certificação TripAdvisor

I have a platinum card in the Accor group and I have experience with the group's hotels, I have never in my life found the worst service from this hotel nor the manners of its supervisors The breakfast is not compatible with the Novotel brand, the services and breakfast at the Ibis hotel were much better.

Dear Moussa, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies. I hope this incident will not leave you with a bad impression of the Novotel Casa City Center and I hope we will have the pleasure to welcome you again very soon. Thank you again for taking the time to contact us and please accept our sincerest apologies Best Regards.

Not good

Nota Tripadvisor 1.0/5

NewYorkLoulou Famílias - Avaliação com certificação TripAdvisor

As part of the Gate 1 Morocco tour, this hotel was the worst among the places we stayed at. Our room (# 701) was too hot: the AC was not working. We called and they finally sent someone who claimed he fixed it. But it was the same and we had to open the windows to sleep. Luckily outside it was in the 70s. The pillows were too soft with no support at all. Additionally, breakfast was horrible and extra utensils were nowhere to be found. We were not used to having people smoke with indoor dining.

Dear Guest, Thank you indeed for having taken the time to write your opinion in Tripadvisor. I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful. I certainly would be very pleased to see you again on a next visit at Casablanca. Sincerely

Old hotel and bad service

Nota Tripadvisor 2.0/5

ducphong1909 Couples - Avaliação com certificação TripAdvisor

I have a late check-out request at 03:00pm right at check-in, but around 01:30pm, the housekeeping staff entered the living room by themselves without knocking, and when they left, there was no apology. - The food at the restaurant makes me allergic. - Restaurant staff unfriendly, unprofessional. - When I wrote a letter to report the incident via email to the hotel, I did not receive any response.

Dear Guest, Thank you indeed for having taken the time to write your opinion in Tripadvisor. I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful. I certainly would be very pleased to see you again on a next visit at Casablanca. Sincerely

Friendly and convenient. The hotel provides a great outlook on the City. Friendly staff. The rooms need to be well cleaned, carp

Nota Tripadvisor 4.0/5

Thandeka Grace S Negócios - Avaliação com certificação TripAdvisor

The Hotel is in the CBD of Casablanca. It's a walkable distance from the City's Market. The hotel feels safe and staff are friendly. Though the room carpets are rarely swept and vacuumed. Otherwise the service is good and comfortable. Great place.

Dear Guest, First I would like to thank you for choosing Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

Good service and stay

Nota Tripadvisor 5.0/5

Noedescover Famílias - Avaliação com certificação TripAdvisor

Clean rooms, perfect breakfast, beach&ocean view, smiling staff! Thank you Novotel. Definitely it was a wonderful stay. We never forget that holiday in casablanca. The station casa port just a 5 min away from the hotel عرض الترجمة

Dear Noe, First I would like to thank you for choosing Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 98 comentários 9.4/10 Localização
  • 199 comentários 5.3/10 Quarto
  • 230 comentários 8.2/10 Serviço
  • 10 comentários 3.8/10 Internet
  • 111 comentários 3/10 Limpeza
  • 89 comentários 2.7/10 Pequeno-almoço
  • 57 comentários 3/10 Comida
  • 44 comentários 4.1/10 Atmosfera

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