Mercure Будапешт Сити Центр 4,5 звезды
Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 726
сертифицированный отель ALLSAFE
Идеальное расположение в самом центре города
Номера Superior с новым дизайном
Бесплатные приборы для приготовления чая и кофе в номере
Бесплатный WIFI на всей территории отеля
Дружелюбный профессиональный персонал
Vaci utca 20, NTAK: SZ19000376, szálloda
1052 БУДАПЕШТ
Венгрия
LINE 15: SZERVITA TER
METRO BLUE LINE: 3 FERENCIEK TERE
METRO RED LINE: 2 DEÁK TÉR
METRO YELLOW LINE: 1 VÖRÖSMARTY TÉR
BY TRAM: 2 VIGADO TER
LISZT FERENC На расстоянии 20 км / 12 миль - Шаттл к оплате
EASTERN RAILWAY На расстоянии 2 км / 1 миль
FERENCIEK TERE На расстоянии 0 км / 0 миль
SOUTHERN RAILWAY На расстоянии 2 км / 1 миль
WESTERN RAILWAY На расстоянии 2 км / 1 миль
GPS:47.494183, 19.052557
Регистрация заезда с - Регистрация выезда до
Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.
В столовой с панорамными видами на улицу Ваци подаются вкусные и полезные завтраки. Представлен широкий выбор деликатесов местной венгерской и мировой кухни.
Кроме стандартных номеров на выбор также представлены привилегированные номера и привилегированные номера повышенной комфортности с дополнительными удобствами, в число которых входит бесплатный Wi-Fi и доступ в престижный привилегированный зал.
Номер для людей с ограниченными возможностями
Реальные отзывы гостей, которые останавливались в нашем отеле
Узнать большеПримечание: отзывы клиентов 4.5/5
О. Деловые путешественники - Проверенные отзывы - ALL
Отлично
Dear О., Thank you for taking the time and post your review about our hotel and your experience with us. I was more than happy to see from your answers and high scores that you enjoyed your stay in our hotel. It is lovely to read that you could take advantage of our optimal location in the center of Budapest. On the other hand I am really sorry for the inconvenience you experienced regarding the internet connection. I appreciate that you have highlighted this issue, because we are continuously striving to improve the quality of our services and your feedback helps us to do so. Thank you once again for your kind review and I hope we will have the chance to accommodate you in our hotel in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com
Примечание: Tripadvisor 5.0/5
dalivacation Реальные отзывы TripAdvisor
Excellent hotel !! The best location in Budapest!! We enjoy the lounge- food wad good. Perfect breakfast. the room was great except the fact that the air condition dose not work and sometimes it was hot in the room. We definitely come again
Dear dalivacation, Thank you for taking the time and post your review about our hotel and your experience with the readers of Tripadvisor and me! I am delighted to see that you enjoyed your stay with us and you could take advantage of our optimal location in the center of Budapest. It's a special pleasure for me that you were satisfied with our Privilege service and breakfast selection as well. Your satisfaction is a great source of motivation for our team. On the other hand, I was distressed to read your lines about the inconveniences you have faced during your stay. I appreciate that you have highlighted this issue, because we are continuously striving to improve the quality of our services and your feedback helps us to do so. Thank you once again for your kind review and I truly hope to have the opportunity in the future to welcome you back in Mercure Budapest City Center. Kind regards, Nándor Iváncsics General Manager
Примечание: Tripadvisor 2.0/5
C6088YWguyd Реальные отзывы TripAdvisor
As a gold customer in this hotel over 10 years between 3-4 times a year, I would like to update that this hotel has dropped an existing parameter, if you want the customer, whether in reducing the variety of food in the room, reducing lounge hours and reducing food given in lounge, rooms. Dirty, filthy carpets, strong smell of cigarettes in the rooms, lack of attitude of the managers to complaints, summary do not give to this hotel, they do not deserve to receive our money and do not give value, all passed the corona but can not be underestimated like money of interest, I after 10 For years I will not return to this hotel, you will decide for yourself what to do with your money and where to get value for it.
Dear C6088YWguyd, First of all, I would like to thank you for taking the time to share your opinion regarding your stay in our hotel. On the other hand I feel wholeheartedly distressed that you feel we did not reach your expectations. As guest satisfaction is one of our top priority, we are taking all feedbacks extremely seriously, especially from our loyal clients like you. I truly feel sorry that the hotel was not up to your standards as we strive every day to go the extra mile for our guests. While I wish you had a better experience with us, it is a review that we learn from and use to improve. Thank you once again for your constructive evaluation, and I still hope to have the opportunity to gain back your trust in our hotel and services. Kind regards, Nándor Iváncsics General Manager
Примечание: отзывы клиентов 4.0/5
Е. Семьи - Проверенные отзывы - ALL
В целом обслуживание плохое, я являюсь постоянный клиентом сити отелей аккорд систем, но такого обслуживания не было нигде, я в связи с сложившейся ситуацией на Украине проехав 3 суток из Киева ждала оформления час, я попросила номер с одной большой кроватью и софой так как была с двумя детьми 12 и 10 лет, но мне предоставили номер с одной кроватью, экстра бед так никто и не доставил, хотя в системе этот номер был ! Утром на завтраке такое впервые когда к Вам подходит менеджер и Вы стоите с тарелкой просит расписаться в журнале что Вы пришли и с какого номера, той ручкой которою он передаёт всём посетителям на завтрак! А как же меры предосторожности, можно просто спросить номер комнаты и самому отметить его же ручкой самому!
Dear Е., Thank you for taking the time to tell me about your experience at the Mercure Budapest City Center Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies if it was not all you hoped for. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another chance to gain back your trust in our hotel and services. Sincerely, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com
Примечание: отзывы клиентов 4.5/5
Irina Индивидуальные путешественники - Проверенные отзывы - ALL
Очень чисто, персонал оперативно реагирует на просьбы и вопросы. Удобная система быстрого check out.
Dear Irina, I would like to thank you for choosing our hotel for your stay in Budapest. A great thank you for your review. I am delighted to read that you enjoyed your stay with us. It is lovely to read that that the service provided by our team met your expectations and that you especially liked our central location that all interesting points of the capital are within walking distance. Your satisfaction is a great source of motivation for our hotel team. Thank you once again for your kind words, and I hope you will return to our hotel in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com
Последние отзывы: 20
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