Mercure Будапешт Сити Центр 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 360

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сертифицированный отель ALLSAFE

Особенности отеля

  • Идеальное расположение в самом центре города

  • Номера Superior с новым дизайном

  • Бесплатные приборы для приготовления чая и кофе в номере

  • Бесплатный WIFI на всей территории отеля

  • Дружелюбный профессиональный персонал

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Расположение отеля

Mercure Будапешт Сити Центр

Vaci utca 20, NTAK: SZ19000376, szálloda

GPS:47.494183, 19.052557

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При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 360

Рейтинг TripAdvisor  4.0/5  Отзывов: 690

A solid 7/10

Примечание: Tripadvisor 4.0/5

JJH33 Реальные отзывы TripAdvisor

I generally judge on three areas (bed, bath, breakfast) plus location and staff. Bed: the rooms are a surprisingly good size, with a good layout and more chairs than you might expect. Potentially designed by someone using the room. The rooms are generally warm, but there's a three-level easy-use air conditioner, or open a window. Bath: small - struggle to get two people in the shower - but clean, effective, with two shower-heads (general, and rain). Breakfast: standard continental, plus cereals, porridges, a large variety of breads, jams, plus a sort of cooked breakfast (Viennese sausages, streaky bacon, eggs, bread and butter pudding, steamed rice, I think there was ratatouille...). There is no smoked salmon option. Juices are from a dispenser rather than obviously fresh, and coffee is from a selection of self-service machines. Location: very good, with two entrances, and a wine-bar with a very good selection next to reception. There are some building works currently next door, but this caused no interference. Staff: really friendly, courteous, helpful. I'd happily consider staying here again when I return.

Dear JJH33, Thank you for your detailed review of your recent stay at our hotel. Your thorough evaluation, covering various aspects of your experience, is greatly appreciated. It is reassuring to learn that despite the ongoing neighboring construction works, we were able to provide you with a room that allowed for a peaceful and undisturbed stay. I am delighted to hear that you found your room comfortable and spacious, and that its amenities contributed to your overall comfort. Although the bathroom was smaller than expected, I am pleased that you still found it clean and well-equipped. Furthermore, I value your feedback concerning our breakfast selection. Your input is invaluable as we continuously strive to enhance our guests' experience and always work towards improving the variety and quality of our offerings. Last but not least, I am especially grateful for your kind words about our staff. Providing exceptional service is a top priority for us, and I am delighted that our team made a positive impression on you. Thank you for considering staying with us again in the future. We would be honored to welcome you back and ensure another enjoyable stay. Best regards, Róbert Kovács General Manager

Perfect location and a lovely hotel

Примечание: Tripadvisor 4.0/5

Louise_G2012 Friends getaway - Реальные отзывы TripAdvisor

This hotel is beautiful and perfect location. This hotel is very modern and well staffed, we were able to check in a little early which was a great help. We had a twin room which was a good size and had everything we needed including a free bottle of water. The bathroom is a small but stunning and well equipped, the hair dryer is one of the best hotel dryers I’ve used. The beds were a little on the hard side for my liking but did sleep fine, I was worried the room would be cold this time of year but the room temperature was perfect! The housekeeping staff were always lovely when passing or asking for anything we needed. The only reason I didn’t give this hotel 5 stars is because they held money on my card for the duration of the stay and did not make me aware of this. I ended up querying this and asking for a receipt for local tax fees at check out. Once this receipt was in hand, the money was returned to my account within 30 minutes. We stayed here for 1 night with my friend for a girls weekend, most places are walkable but the public transport is 10/10 and worth using. We used the 100E bus from the airport and the hotel was a 7 minute walk from the final stop. This hotel is located on the high street with lots and lots of food options, including a convenience store for snacks 2 minutes away and enough shops for anything you might need or want. I would definitely return to this hotel when visiting Budapest again

Dear Louise_G2012, Thank you for taking the time to share your detailed feedback about your recent stay with us. I am thrilled to hear that you found our hotel to be beautiful and in a perfect location for your needs. It is delightful to know that you appreciated the modern amenities, the convenience of an early check-in, and the well-equipped twin room. I am especially pleased to hear your positive comments about our housekeeping staff and the comfort of your room, including the temperature control. However, we apologize for any inconvenience caused by the pre-authorization on your card, and we appreciate your understanding. Your feedback about this process will certainly help us improve our communication with guests in the future. We are grateful for your openness to returning to our hotel, and we look forward to welcoming you back for another enjoyable experience. Best regards, Róbert Kovács General Manager

Brilliant stay

Примечание: Tripadvisor 5.0/5

Stephanie B Реальные отзывы TripAdvisor

Stayed here we went away me my partner and my brother for my brother's 30th birthday. we had two rooms and both were next to one another and spotlessly clean and lovely staff throughout I was very happy with the hotel it made the break for us as it was central to everything we wanted it was always clean,warm and lovely atmosphere. Staff were always greet you thank you for a lovely stay.

Dear stephaniebU5291U, Thank you for your kind evaluation, I am truly glad to see that you enjoyed your stay with us. I appreciate your praise concerning our central location, it is even more pleasure to hear that you especially liked the service provided by our young, talented colleagues. I will not hesitate to share your kind words with the team, as such wonderful feedback ensures all of us that we are on the right path. I hope your brother had a memorable and a really happy birthday. We wish him many happy returns of the year retrospectively. I would like to thank you once again for your summary, we really look forward to welcoming you back to our hotel in the future. Kind regards, Róbert Kovács General Manager

mercure city centre budapest

Примечание: Tripadvisor 5.0/5

alanM3190RR Couples - Реальные отзывы TripAdvisor

Stayed here dec 23 for 4 nights,can not fault this hotel. Only gripe i have is that the room was too warm. We had heard stories about being noisy due to building work next door, but we found it to be fairly quite and did not bother us at all.

Dear alanM3190RR, Thank you for choosing Mercure Budapest City Center and taking the time to share your feedback. I am delighted to hear that you had a great four-night stay with us. It is reassuring to know that the potential noise from the neighboring construction work did not significantly impact your stay. We appreciate your input regarding the room temperature, and we apologize for any discomfort. As we strive every day to go the extra mile for our guests, we appreciate your remark and we will certainly consider this for future improvements to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience. Best regards, Róbert Kovács General Manager

Great location

Примечание: Tripadvisor 4.0/5

bunnybumboo Couples - Реальные отзывы TripAdvisor

Stayed here for 2 nights in Budapest and had a great stay. The location is very good right on the Main Street with plenty nearby and not far from a metro stop/the main transport hub for buses to the airport etc. The room & bathroom were quite small for a mercure but were very comfortable and clean. The only problem was that the air con was only really hot hair and without a window opening very wide, the room got very hot and stuffy (even in January!) Definitely a good choice for hotel when staying in Budapest.

Dear bunnybumboo, Thank you for choosing Mercure Budapest City Center for your stay in Budapest and for taking the time to share your experience. I appreciate your positive feedback and am pleased to hear that you had a great stay. It is wonderful that you found our hotel's location convenient and your room comfortable, even if you may have felt it to be smaller. However, I was distressed to read about the inconveniences you have faced during your stay concerning the operation of our air-conditioning system. I would like to clarify that it was not due to a technical issue but rather a seasonal adjustment for the winter months. During this period, our heating system, primarily facilitated through radiators, takes precedence, and the entire air conditioning system is deactivated. For security reasons, the windows can only be opened in a restricted manner to prevent accidents. While this limits the opening options, it is done with our guests' safety in mind. We appreciate your understanding in this matter and hope that this clarification provides reassurance concerning our commitment to guest safety. At the same time we understand that different guests have different preferences when they come to the hotel. Please accept my sincerest apologies if you feel the temperature of your room did not meet your specific needs. As we strive every day to go the extra mile for our guests, we appreciate your remark and we will certainly consider this for future improvements to enhance our guests' experiences. We look forward to the opportunity to welcome you back to our hotel and ensure an even more enjoyable stay in the future. Best regards, Róbert Kovács General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 326 Отзывов 9.6/10 Расположение
  • 1 127 Отзывов 6.3/10 Номер
  • 1 029 Отзывов 8.6/10 Сервис
  • 13 Отзывов 8.9/10 Интернет
  • 665 Отзывов 8.1/10 Завтрак
  • 656 Отзывов 3.4/10 Комфорт
  • 446 Отзывов 8/10 Чистота
  • 248 Отзывов 4.4/10 Удобства

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