Mercure Будапешт Сити Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 827

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Описание

Особенности отеля

  • Идеальное расположение в самом центре города

  • Номера Superior с новым дизайном

  • Бесплатные приборы для приготовления чая и кофе в номере

  • Бесплатный WIFI на всей территории отеля

  • Дружелюбный профессиональный персонал

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Расположение отеля

Mercure Будапешт Сити Центр

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 БУДАПЕШТ
Венгрия

GPS:47.494183, 19.052557

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Гостиничные услуги

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При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

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Рейтинг ALL  4.6/5  Отзывов: 827

Рейтинг TripAdvisor  4.1/5  Отзывов: 763

Disappointed

Примечание: Tripadvisor 1.0/5

ملتقي الدانة ا Реальные отзывы TripAdvisor

It was Abad experience Staff very rude and racist towards arbs which not acceptable from staff in such hotel. Reported to duty manager and he ignored my complaint. No bellman to carry luggage. No slaper no Tothbrash It is the worst experience and worst hospitality I have ever seen. I was treated very badly with my family. Not recommended this hotel to anyone. Be aware of unprofessional staff and management.

do not come with any expectations

Примечание: Tripadvisor 1.0/5

MobileA Реальные отзывы TripAdvisor

Location was ok, but apart from that it was a terrible experience compared to the expectations. I've arrived at 10am and they told me I can only checkin at 3pm, and when I've asked the checkout time they've said it's 12. And if I would like to checkin earlier I should be paying 10 euros per hour. ??? The room was so airless that every morning I got up with a headache. There are almost none bathroom amenities. And I cannot say the rooms are cleaned, just tidied. And I am coming to worst part: Breakfast! There are no omlettes or any kind of fried or pan eggs, just scrambled eggs which I suspect was made of eggs! And there are almost none chese. No orange juice. I had to eat boiled eggs everday.

Dear MobileA, While receiving feedback of this nature is never easy, we truly appreciate you taking the time to share your thoughts. Guest satisfaction is of paramount importance to us, and we take all feedback seriously, especially when it reflects dissatisfaction. We are sorry to learn that our check-in and check-out schedule, including the early check-in fee, did not meet your expectations. Regarding breakfast, we continuously strive to enhance both the variety and quality of our offerings to cater to the diverse preferences of our guests. Similarly, we aim to provide a comfortable room environment for a pleasant and restful stay. We understand that preferences can vary, and we regret if we fell short in meeting your expectations on this occasion. Should your travels bring you back to this area, we hope you will consider giving us another chance to welcome you for an even better stay. Kind regards, Anna Füzi General Manager

Unforgettable!

Примечание: Tripadvisor 5.0/5

W W Реальные отзывы TripAdvisor

Samu handled my check-in super professionally and quickly — I loved it! Célia from housekeeping was really helpful, kind, and fulfilled all my requests! It’s because of amazing people like them that I had such a great experience!

Dear W W, Thank you very much for sharing your feedback and for choosing to stay with us. I am thrilled to hear that you had such a great experience during your stay. Our young and talented colleagues are delighted to know that their professionalism, helpfulness, and attention to your requests contributed positively to your visit. It is always wonderful to see our team making a memorable impression on our guests. We look forward to welcoming you back to Mercure Budapest City Center for another unforgettable stay. Kind regards, Róbert Kovács General Manager

Superb location and hotel!

Примечание: Tripadvisor 4.0/5

Christina M Реальные отзывы TripAdvisor

Excellent hotel. We loved staying here. Friendly and professional staff. Interiors seem newly decorated in a lovely urban style. Spotlessly clean. Great breakfast. Directly next to the railway station and close to the Buda castle. Just a little expensive.

Dear Christina M, Thank you very much for sharing your impressions following your recent stay with us. I am delighted to hear that you enjoyed our central location, the modern and stylish design of the hotel, and the service provided by our team. It is also wonderful to know that you found everything clean and that our breakfast contributed positively to your experience. Even though you felt the stay was a bit expensive, we truly hope to have the pleasure of welcoming you back on your next visit to Budapest. Kind regards, Róbert Kovács General Manager

Privilege room stay

Примечание: Tripadvisor 4.0/5

h0ckeyd0g Реальные отзывы TripAdvisor

The location of this hotel is excellent. We arrived by bus at the Népliget station and it was a quick subway ride and short walk to the hotel. Lots of restaurants and shops nearby and 5 minutes to the riverbank. We booked the privilege room which had a sufficient cold breakfast::cereal, pastries ,yogurt and fruit. In the afternoon there were appetizers and wine but no beer which was disappointing. The staff was friendly and overall I would recommend it.

Dear h0cheyd0g, Thank you for taking the time to share your impressions of your recent stay with us. I am delighted that you enjoyed our excellent central location, with easy access to public transport, nearby restaurants, shops, and the riverbank. It is also a pleasure to read that you appreciated the Privilege Room experience, from the breakfast selection to the afternoon offerings, as well as the friendly service of our team. While our Privilege Lounge menu is curated with a focus on wine and light snacks, your observation has been noted with appreciation. Your kind recommendation means a lot to us, and we truly hope to have the pleasure of welcoming you back to Mercure Budapest City Center on your next visit. Kind regards, Róbert Kovács General Manager

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Другие интернет-пользователи оценили наш отель

  • 1 048 Отзывов 9.6/10 Расположение
  • 929 Отзывов 6/10 Номер
  • 734 Отзывов 8.5/10 Сервис
  • 20 Отзывов 4.8/10 Интернет
  • 543 Отзывов 3.4/10 Комфорт
  • 538 Отзывов 8.1/10 Завтрак
  • 360 Отзывов 7.7/10 Чистота
  • 151 Отзывов 5.6/10 Еда

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