Mercure Budapest City Center Hotel 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 6.471 recensioni

Hotel approvato ALLSAFE

Mercure Budapest City Center Hotel
vedi sulla mappa
+ 22 Servizi

I plus dell'hotel

  • Posizione ideale nel cuore della città

  • Camere Superior dal design moderno

  • Occorrente per tè e caffè gratuito in camera

  • Accesso WIFI gratuito in tutto l'hotel

  • Personale gentile e professionale

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Posizione dell'hotel

Mercure Budapest City Center Hotel

Vaci utca 20
NTAK: SZ19000376, szálloda
1052 budapest
hungary

Fax: (+36)1/4853111

Check-in dalle 15h00

Check-out fino alle 12h00

  • LINE 15:  SZERVITA TER

  • METRO BLUE LINE:  3 FERENCIEK TERE

  • METRO RED LINE:  2 DEÁK TÉR

  • METRO YELLOW LINE:  1 VÖRÖSMARTY TÉR

  • BY TRAM:  2 VIGADO TER

  • In aereo

    LISZT FERENC A 20km / 12,43 miglia - Servizio navetta A pagamento

  • In treno

    EASTERN RAILWAY A 2,5km / 1,55 miglia

  • In treno

    SOUTHERN RAILWAY A 2km / 1,24 miglia

  • In treno

    WESTERN RAILWAY A 2km / 1,24 miglia

Coordinate GPS:47.494183, 19.052557

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
  • Parcheggio
  • Navetta
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Le nostre sistemazioni

Oltre alle camere Standard, offriamo, per un ottimo sonno, camere Privilege e Bio-Privilege con una dotazione supplementare, fra cui il WiFi e l'ingresso alla prestigiosa Privilege Lounge.

Le tue riunioni ed eventi

Le nostre sale riunioni

  • Numero di sale riunioni: 7

  • Dimensioni massime: 120

  • Capienza massima: 130 persone

  • Capienza massima banchetto: 100 persone

Per saperne di più

Le recensioni dei nostri clienti per
Mercure Budapest City Center Hotel

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL 4.5/5

6.471 recensioni

Giudizio TripAdvisor 4.0/5

577 recensioni

2021 Certificato di eccellenza TripAdvisor
Certificato d'eccellenza 2021

Ottima esperienza

Punteggio Tripadvisor 5.0/5

Antonino A In coppia - 12/12/2021 Recensione certificata TripAdvisor

Abbiamo passato quattro notti in questa struttura e ci siamo trovati benissimo. Ottima anche la posizione per poter visitare tranquillamente a piedi la maggior parte dei punti d'interesse della città.

Dear Antonino A, Thank you for sharing your positive feedback with the readers of Tripadvisor and me. I am very proud to read that the service provided by our team met your expectations and that you especially liked our central location that all interesting points of the capital are within walking distance. I hope that there will be a next occasion for us to provide you with memorable experiences during your stay at Mercure Budapest City Center. Until then we remain with best wishes. Kind regards, Nándor Iváncsics General Manager

Bellissima esperienza

Giudizio clienti 5.0/5

Antonino A. Coppie - 11/12/2021 Avvisi confermati di ALL

Abbiamo trascorso 4 giorni indimenticabili in uno degli hotel, a mio avviso, più belli di Budapest

Dear Antonino A., First and foremost I would like to thank you for choosing our hotel and for taking your time to fill in our questionnaire. Your feedback is highly appreciated. I am glad to hear that you had a great time at our hotel as a member of the ALL AccorHotels loyalty program and were satisfied with the benefits received. It is lovely to hear that the service provided by our team met your expectations. Your satisfaction serves as the best source of motivation for all of us to provide service excellence further on. Should you be member of the Google or Tripadvisor community, please help other travelers to make the right choice by sharing your experience on their platform as well, it would mean a lot for us! Antonino A., let me thank you once again for your stay and feedback, and I truly hope to have the opportunity to host you again in the Mercure Budapest City Center upon your next visit in Budapest. I wish you all the best! Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Ottima posizione

Giudizio clienti 4.5/5

Anna Famiglie - 23/11/2021 Avvisi confermati di ALL

Hotel molto carino... in centro.. colazione buona anche se mancava quasi totalmente il dolce... camera carina anche se non è mai stata pulita durante il nostro soggiorno! Rapporto qualità/prezzo ottimo

Dear Anna, First of all I would like to thank you for choosing our hotel. during your recent visit in Budapest. I am grateful that you took your time to share your experience with us. It is my real pleasure to hear that you really enjoyed your stay with us in the heart of Budapest. I am happy to hear that you really liked our breakfast. Your comments concerning the sweets will be take into consideration. Please let me inform you that due to the still very sensitive Covid situation we enter your room only upon request because the safety and well-being of our guests and colleagues were and will be always a priority for us. Thank you once again for your kind feedback and I do hope you will return to us in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Taxi prenotato ma non arrivato e nessun avviso

Punteggio Tripadvisor 3.0/5

carlof1969 In famiglia - 18/11/2021 Recensione certificata TripAdvisor

Nonostante la prenotazione del taxi dall'Aeroporto all'albergo fosse stata confermata per mail con carta di credito a garanzia, all'arrivo alle 21.20 non c'era nessuno ad attendermi ed ho dovuto aspettare circa 30 minuti tra fila per la chiamata del taxi ed il suo arrivo (con 3 gradi di temperatura). Il signor Eniko Urbanek della reception con cui avevo effettuato la prenotazione non mi ha neanche avvisato.

Dear carlof1969, First of all, I would like to thank you for choosing our hotel for your stay in Budapest and for taking the time to share your experience with us. Although this is not the type of review I enjoy receiving, thank you for taking the time to give us your feedback. I am really sorry for the inconvenience you experienced regarding the taxi reservation: please accept my sincerest apologies for the happenings. Please be assured that we will investigate this case and we will avoid similar cases in the future. I do hope you will give us another chance to welcome you again and we can prove the high quality of our services. Kind regards, Nándor Iváncsics
Giudizio clienti 3.0/5

Anonimo Famiglie - 16/11/2021 Avvisi confermati di ALL

Albergo in ottima posizione. Stanze piccole e puliZia mediocre. Colazione buona.

Dear Valued Guest, First and foremost I would like to thank you for choosing our hotel during your recent stay in Budapest, furthermore I grateful that you took your time to fill in our questionnaire because your feedback is the key of the improvement of our services. I am deeply sorry to read that your experience did not meet your expectations; please let me express my sincerest apologies for the experienced inconvenience. Please be assured that your notes and comments will be monitored in order to do the necessary improvements. Next time please do not hesitate to share your concerns with us on the spot in order to find a proper solution for you. Thank you once again for your time and care and I do hope you will give us another chance to prove our real high quality service level. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Ottima posizione

Giudizio clienti 4.5/5

Anonimo Famiglie - 05/11/2021 Avvisi confermati di ALL

Hotel moderno nel cuore di Pest, permette di raggiungere a piedi le principali attrazioni, vicino a negozi e ristoranti. Ottima e ricca colazione, c'è di tutto. Stanze originali e abbastanza spaziose

Dear Valued Guest, First of all, I would like to thank you for choosing our hotel for your stay in Budapest and for taking the time to share your experience with us. I was really happy to hear that we have been beyond your expectations. I was especially happy to hear that you found our breakfast rich and varied. I will not hesitate to share your kind words with the Team of our hotel, as such wonderful feedback ensures all of us that we are on the right path. Should you be member of the Google or Tripadvisor community, please help other travelers to make the right choice by sharing your experience on their platform as well, it would mean a lot for us! I would like to thank you once again for your feedback and I do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Ottima posizione centrale

Giudizio clienti 3.5/5

Anonimo Coppie - 02/11/2021 Avvisi confermati di ALL

Hotel che rispecchia le 4 stelle,camera spaziosa ma purtroppo non insonorizzata per cui il traffico della strada a circa 10mt. durante la notte creava molto fastidio. Inoltre il controllo COVID al buffet era praticamente nullo e le persone andavano a servirsi senza mascherina e senza igienizzarsi le mani come mi è stato obbligato ( giustamente) di fare in tutti gli hotel in Italia. Addirittura un signore si serviva al buffet con il cagnolino in braccio! Niente da dire sul personale,gentile e sempre attento,anche se alla reception,per quanto molto professionale,mancava qualche sorriso e affabilità.

Dear Valued Guest, First and foremost I would like to thank you for choosing our hotel and for taking your time to share your experience with us. Your feedback is highly appreciated. It is nice to hear that you really enjoyed our central location. At the same time I deeply sorry to hear that your experience did not meet with your expectations in several aspects; please let me express my sincerest apologies for the experienced inconvenience. All your concerns and comments are highly appreciated and will be closely monitored how we can improve the areas you have mentioned. Thank you one again for your feedback and I do hope you will give us another chance to prove our real high quality service level. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Ottima posizione

Giudizio clienti 2.5/5

Michela Coppie - 06/10/2021 Avvisi confermati di ALL

Posizione ottima nel cuore della zona pedonale. Personale molto disponibile e cortese. Tuttavia la camera risultava essere molto piccola, in particolar modo il bagno, non adeguato ad un hotel di tale categoria.

Dear Michela, First and foremost I would like to thank you for choosing our hotel during your recent stay in Budapest. Furthermore I am grateful that you took your time to share your experience with us. On the one hand I was very happy to hear that you were very satisfied with our hotel's prime location and you could benefit from it. It was even great to hear that you found our staff helpful and courteous. On the other hand I deeply sorry to hear that you found your room small. Just like many city center hotels unfortunately the rooms are generally smaller than the ones in provincial hotels. If the room size is an important matter for you, do not hesitate to contact us: we have larger rooms, or rooms with larger bathrooms, and we always do what we can to satisfy the wishes of our guests. Let me thank you once again for your feedback and I do hope you will give us another chance to welcome you back in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Discreto

Giudizio clienti 3.5/5

Alfredo Famiglie - 04/09/2021 Avvisi confermati di ALL

Posizione eccellente, colazione ottima, servizio migliorabile.

Dear Alfredo, First of all I would like to thank you for staying in Mercure Budapest City Center Hotel and for sharing your experience with us. Please know that your kind and generous words are very much appreciated and we are extremely happy to learn from your feedback that you had a great time with us. Given the hotel's prime location, it is indeed very easy to get around in the heart of the city and I am glad it made sightseeing convenient. It is also a pleasure to hear that you were satisfied with our breakfast offer. As I can see your scores you were not fully satisfied with the cleaning service; I am truly sorry for all the inconveniences you have experienced in line with this service. Next time please do not hesitate to share your concerns on the spot in order to find a proper solution for you. It would be our real pleasure to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Posizione ottima

Giudizio clienti 4.5/5

Anonimo Coppie - 27/08/2021 Avvisi confermati di ALL

Buona da tutti i punti di vista

Dear Valued Guest, First of all I would like to thank you for choosing Mercure Budapest City Center during your recent stay in Budapest. I am really happy to see that you were satisfied with our hotel and services from every aspects. Your satisfaction is the best possible source of motivation for our team to keep up the good work. Thank you once again for your time and a care and I do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Ottimo Soggiorno

Giudizio clienti 5.0/5

Giuseppe I. Azienda - 06/06/2021 Avvisi confermati di ALL

Ho soggiornato in questo hotel per 1 mese, e ne sono rimasto pienamente soddisfatto. Tutto lo staff è molto gentile e cordiale, e sempre attento alle tue esigenze. Inoltre si trova in una posizione molto comoda, e con comodo parcheggio. Quando ne avrò occasione tornerò sicuramente. Un grazie a tutto lo staff per aver reso il mio soggiorno davvero piacevole. Alla prossima!

Dear Giuseppe I., What an amazing feedback! Thank you so much for sharing! I am so proud to hear that you had a very pleasant stay with us. Thank you so much for highlighting our convenient location, nice rooms and always helpful staff. Your kind words serve as the best source of motivation for our team especially nowadays. I sincerely hope that you will give us the chance to welcome you back in the near future! Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Ottima posizione e personale fantastico

Giudizio clienti 5.0/5

Luca Azienda - 08/12/2020 Avvisi confermati di ALL

Niente di più che fantastica

Dear Luca, A great thank you for your kind words; they are very much appreciated. Your satisfaction is our greatest reward and serves as the best source of motivation. A special thank you for mention our lovely colleague Judit. She was a real treasure of our hotel. We do hope you will give us the chance to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

ottima posizione , disponibilità e cortesia da parte di tutto il personale

Giudizio clienti 4.5/5

Luca Azienda - 03/11/2020 Avvisi confermati di ALL

disponibilità e cortesia da parte di tutto il personale, posizione centrale .Consiglio sicuramente

Buon soggiorno

Giudizio clienti 5.0/5

Leonardo Azienda - 02/11/2020 Avvisi confermati di ALL

Ottima posizione. Staff sempre gentilissimo e disponibile. Bella struttura, ben organizzata ed in linea con i requisiti Anti covid. Piacevole e riservata la palestra.

Ottimo

Giudizio clienti 5.0/5

Luca Azienda - 20/09/2020 Avvisi confermati di ALL

Camere ok, ottimo servizio e personale sempre disponibile e sorridente. Ottima posizione nel centro città

Dear Luca, First of all I would like to thank you for sharing your thoughts concerning your recent stay in our hotel. We appreciate your positive feedback about your stay with us. We are very proud to read that the service provided by our team exceeded your expectations and that you especially liked our central location that all interesting points of the capital are within walking distance. We would be very happy if we could welcome you back again very soon in Budapest. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Budapest

Punteggio Tripadvisor 4.0/5

dssadav In coppia - 15/07/2020 Recensione certificata TripAdvisor

L'albergo era pulito, silenzioso, in ottima posizione. La colazione era varia con servizio anche al tavolo. Abbiamo però trovato strano che durante il soggiorno non siano mai venuti ad ordinare la camera.

Dear dssadav, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I am truly sorry that you did not receive housekeeping during your stay with us. Due to the changed circumstances, we had to change our services a little bit, and the Housekeeping do not enter to rooms automatically, only if the guest requests cleaning. On the other hand I was glad to read that you found the hotel clean and quiet. It was a special pleasure to see, that you though our breakfast was varied. I hope, we will have the chance to welcome you back in the future. Kind regards, Nándor Iváncsics General Manager

Budapest in famiglia

Punteggio Tripadvisor 5.0/5

Marisabeat In famiglia - 06/12/2019 Recensione certificata TripAdvisor

Ottima posizione per girare sia Buda che Pest. Colazione superba. Personale di sala attento alle richieste dei clienti. Check-in e check-out veloci. Personale del bar molto cortese. Camera buona dimensione. Bagno piccolo ma con tutto l'occorrente.

Nel cuore di Pest

Punteggio Tripadvisor 5.0/5

Larouges2013 In famiglia - 22/10/2019 Recensione certificata TripAdvisor

Ho scelto questo Hotel soprattutto per la posizione, esattamente su una delle vie pedonali di PEST a pochissimi passi dalla Basilica di Santo Stefano. Ottima colazione dolce e salata e staff sempre gentile e disponibile.

Dear Larouges2013, Thenk you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I was delighted to read that you had such a pleasant stay with us. I am glad that you were satisfied with our central location, I hope you could take advantage of it. I have also taken good note of your remark regarding the great breakfast selection and the kind, helpful staff. I sincerely hope, your next stay with us will be just as pleasant as the previous one. Kind regards, Nándor Iváncsics General Manager

Esperienza ottima!

Punteggio Tripadvisor 4.0/5

annamarino28 In famiglia - 26/07/2019 Recensione certificata TripAdvisor

Hotel situato in posizione fantastica, centralissimo direttamente sulla Vaci Utca nel cuore di Pest. Camera superior di buone dimensioni, bagno nuovo e pulizia ottima. Una pecca aria condizionata un po’ rumorosa e poco efficiente. Per il resto personale gentile sia al ristorante che alla reception, colazione abbondante e di ottima qualità. Se dovessi tornare a Budapest soggiornerei ancora qui.

Dear annamarino28, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I was pleased to read your nice review and I am happy that you have enjoyed your stay with us. I have taken good note of your remarks regarding the nice rooms and the excellent cleanliness. It was a special pleasure to see that you have found the staff helpful and your experiences regarding the breakfast quality have met your expectations. I hope we will have another chance to accommodate you again. Kind regards, Nándor Iváncsics General Manager

Weekend a Budapest

Punteggio Tripadvisor 5.0/5

Trail64120048324 In coppia - 06/02/2019 Recensione certificata TripAdvisor

Hotel in pieno centro e in zona pedonale, ottimo per girare la città a piedi. Staff molto cortese, parlava anche in italiano. Camere moderne e in linea con i mercure in giro per il mondo.Forse la colazione un po' cara considerando il costo medio della città

Dear Trail64120048324, Thank you very much for taking the time to share your comment following your stay at the Mercure Budapest City Center. I was delighted to see that you have enjoyed your stay and the helpful staff could contribute to it. I entirely agree with you, our location is very ideal and perfect for big city walks. I havealso taken good note of your remark regarding the comfortable room. Thank you again for sharing and I look forward welcoming you back in the future. Kind regards, József Márics General Manager

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