ibis Pontarlier 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 624 件のレビュー

ibis Pontarlier - Image 1
ibis Pontarlier - Image 2
ibis Pontarlier - Image 3
ibis Pontarlier - Image 4
68 rue de Salins, 25300 PONTARLIER, フランス

説明

ホテルのその他の情報

  • 24-hour reception

  • Free private car park

  • IN-ROOM CHROMECAST

  • RESTAURANT OPEN MONDAY THROUGH FRIDAY

  • Restaurant open from Monday evening to Saturday evening inclusive.

当ホテルの客室

ホテル所在地

ibis Pontarlier

68 rue de Salins
25300 PONTARLIER
フランス

GPS:46.90979, 6.335828

電話番号
ファックス +33 3 81 46 67 37

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 全館禁煙

BAR

The Bar : a friendly place to get together at any time of day.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  624 件のレビュー

トリップアドバイザーの評価  3.8/5  408 件のレビュー

2 nights in Pontarlier.

トリップアドバイザーの評価 4.0/5

hans-jaguar Solo travel - トリップアドバイザー認証口コミ

On our trip to Switzerland, we stayed 2 nights in the “Ibis Pontarlier”. Hotel very well located, but maybe less good for some for others, as it is located on a busy roundabout. Rooms were very clean, beds comfortable, good for a good night's sleep. We also took advantage of the hotel restaurant. What we less liked was that the parking was not closed, but apparently there is a night watchman! End we that in the restaurant we only had the choice out of 2 dishes, but as it is nowadays a bit overall the problem is the lack of staff!! But the dishes served were very good. This is not a criticism, but a statement that we fully understand. For the rest we can recomand this hotel.

Disappointed

トリップアドバイザーの評価 1.0/5

beatricepF4889JF Friends getaway - トリップアドバイザー認証口コミ

Stayed one night in August, wanted to use restaurant but were told to wait. We waited 40 minutes. French people came and were seated before us there were 8 of them . I went to ask if we could be seated there was 4 of us, was told by a staff member who was really rude that she ‘could do no more ‘. Ended up going McDonald’s with my 84 year old mum in pouring rain! When went back to hotel 6 other french people had been seated in restaurant. I will never go back to this hotel again.!

Madam, We do not make any differences between our customers! The 8 people had been waiting long before you for a table to become available and they were not French. My colleague Lisa, tried to explain to you that our restaurant was full and there was a wait. Faced with your insistence, she even suggested restaurants near our hotel and you refused. Gaétan - Assistant Manager

Atrocious

トリップアドバイザーの評価 1.0/5

meerkatl2020 ビジネス - トリップアドバイザー認証口コミ

Stayed for 1 night and I went to restaurant for tea.At the bar a bloke unable to communicate in English ignoring me completely. I take a seat to place dinner order and I noticed any couples would arrive last and french speaking had priority and I felt discriminated and ignored. I will NOT use them again and I would not recommend

Unbelievably incompetent

トリップアドバイザーの評価 2.0/5

Eli G ファミリー - トリップアドバイザー認証口コミ

Actually we are still in this hotel. We came around 6pm. 3 degrees outside and the heating was not functioning. After a long discussion with the reception, they told us we should operate the A/C and wait half an hour till it starts working. After one hour I went down to the reception and the manager told me if the A/C does not work, he will do some magic and within 2 minutes the radiator will start heating (I guess they do not operate it normally for saving reasons) It is no 8pm and we wre still freezing. We have stayed in Ibis hotels in the past They are not supposed to compete with 5* hotels servicewise but are supposed to be basic and efficient. To offer a room with no heating on the midst of February in the French Jura at the elevation of over 1,000 Meters is going beyond mal service. It may be considered ignrance.

Dear Eli, Thank you for taking the time to tell us about your experience at the ibis Pontarlier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, the A/C is the main heating system in the rooms, the radiator in the room is on, only on demand at the reception, if the A/C is not enough or if you prefere this heating system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaétan - Assistant Manager

Value for money

トリップアドバイザーの評価 4.0/5

Izzywizz_8 ファミリー - トリップアドバイザー認証口コミ

Stayed here for one night. It was excellent value for money. We received a friendly welcome, the room was clean and the beds comfortable. We had a rather dreary view of the Géant supermarket next door but everything else was fine. Breakfast was fairly good and staff friendly. Parking is plentiful.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 331 件のレビュー 7.2/10 客室
  • 417 件のレビュー 8.9/10 サービス
  • 5 件のレビュー 4.5/10 インターネット
  • 176 件のレビュー 7.8/10 朝食
  • 139 件のレビュー 8.4/10 清潔さ
  • 94 件のレビュー 9.4/10 雰囲気

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