ibis Besançon Centre Ville 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,153 件のレビュー

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21 rue Gambetta, 25000 BESANCON, France

説明

ホテルのその他の情報

  • Located right in the heart of the city

  • A devoted team 24:7

  • FAMILY ROOMS FOR UP TO 4 PEOPLE

  • 12 MINUTES FROM BESANCON-VIOTTE TRAIN STATION VIA TRAM 2 TO THE REPUBLIQUE STOP

  • ROOMS EQUIPPED WITH 40" FLAT-SCREEN TV

当ホテルの客室

ホテル所在地

ibis Besançon Centre Ville

21 rue Gambetta
25000 BESANCON
France

GPS:47.240503, 6.026064

電話番号
ファックス +33 3 81 81 89 65

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,153 件のレビュー

トリップアドバイザーの評価  4.5/5  650 件のレビュー

2023エクセレンス認証

Not a nice experience followed by an unfriendly response from the Hotel

トリップアドバイザーの評価 1.0/5

ActingFairly トリップアドバイザー認証口コミ

After an overnight stay I noticed some damaged in my car, left at the parking lot of the Hotel, that I immediately reported at the reception and asked to please confirm if the damaged was in fact done during my stay. My car was parked directly in front of 2 security cameras. The estimate cost for the repair is a few times the value that I paid for my stay and therefore I cannot neglect it. The parking lot was very full on that day and there was little space between the cars, which makes this type of damage very likely. Given that I could not get a fast answer from the Hotel, I decided to participate the damage also to the Police at Besançon. The treatment I got from the Police was definitely more helpful and kind than the one I got from the hotel management, although I was in fact a client of the hotel. There was not even a statement from the hotel expressing that they were sorry about the damage and they would do their best to help clarifying the issue. My recommendation to the clients of the hotel that travel by car, and that do care about keeping their cars in a good condition – it is not necessarily always the case – is to take photos at the moment they park their cars, such that it will be easier to trace an incident in case some damage is found. I ask the manager to please, before using again some soft and void words about this case, answer my emails in a straight way, regarding a sincere commitment from the hotel on helping clarifying this issue.

Good Morning Sir, This is the third time you have left a negative comment and rating for the same incident and stay. I don't understand your persistence against us, especially since we are not at fault and have responded to all your requests immediately. Regards

Nice hotel with friendly staff

トリップアドバイザーの評価 4.0/5

TCWorcester トリップアドバイザー認証口コミ

Signposted, so easy to find, but I was surprised to discover the entrance to the car park through the centre of the hotel - and the gate requires your room key to open. Once in the car park, I parked in the designated blue badge space, but I was asked to move to a normal space since the blue badge space blocked access to other "normal" spaces! The lift worked well with a wheelchair, and the room was clean and comfortable, though the toilet space was a bit cramped. My computer refused to connect to the open access wifi. There are restaurants within a 5 minute walk - Pan Pizzeria (closed Mondays) was my favourite.

Super service!

トリップアドバイザーの評価 5.0/5

C9587SKlaurac トリップアドバイザー認証口コミ

Standard comfort but the service was really good! We were a group in business and leaving early in the morning, before normal breakfast time, but they provided us with an early breakfast! Having travelled a bit in France, I’ve never encountered this higher than normal consideration for guests! Extra!

Chère Madame Laura, Nous vous remercions infiniment d'avoir pris le temps de partager votre expérience à l'Hôtel Ibis Besançon Centre-ville. Nous sommes ravis de lire votre commentaire élogieux ! Votre satisfaction est notre plus grande récompense, et nous sommes enchantés de savoir que notre service a su répondre à vos attentes, même au-delà de vos espérances. Nous sommes heureux d'avoir pu accommoder votre groupe d'affaires en vous offrant un petit-déjeuner matinal, malgré l'horaire inhabituel de votre départ. C'est un plaisir pour nous de pouvoir offrir un service personnalisé et attentif à chacun de nos clients. Votre témoignage sur notre considération envers nos clients nous touche particulièrement. Nous mettons un point d'honneur à offrir à nos hôtes une expérience mémorable et cela inclut un service attentionné et au-delà de leurs attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt à l'Hôtel Ibis Besançon Centre-ville, pour un séjour tout aussi agréable que le précédent. Cordialement, Corinne Directrice de l'Hôtel Ibis Besançon Centre-ville

Great hotel

トリップアドバイザーの評価 5.0/5

ddelldell Solo travel - トリップアドバイザー認証口コミ

I stayed here for 4 nights during the heatwave! Fortunately the air conditioning was very good. Usual Ibis room, comfy bed decent bathroom with good shower. Hotel is only a few yards from the bus and tram stop and the tram goes to the railway station which is better than the 20 minute uphill walk! Hotel is only a short walk from the main square, shopping streets, restaurant area and the river. Buffet breakfast was a good start to the day and all the staff were helpful and friendly. My first stay in Besançon and I'd gladly stay here again.

Go and visit Besancon, you will not regret it!

トリップアドバイザーの評価 4.0/5

Englishrover Solo travel - トリップアドバイザー認証口コミ

The hotel had secure parking and an ideal location right in the centre of the beautiful city. the room was quiet, with super air conditioning. The toilet however was designed for a small child; no room for legs or genitalia.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 613 件のレビュー 8.7/10 ロケーション
  • 592 件のレビュー 8.1/10 客室
  • 697 件のレビュー 9.6/10 サービス
  • 10 件のレビュー 8.6/10 インターネット
  • 361 件のレビュー 7.8/10 朝食
  • 205 件のレビュー 8.1/10 清潔さ
  • 112 件のレビュー 4.4/10 設備

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