Informacja

Hotel ibis Pune Viman Nagar 3 gwiazdki

Ocena klientów 4.1/5 Liczba opinii: 3 168

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ibis Pune Viman Nagar
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+ 17 Usługi

O hotelu

  • The hotel is pet friendly!

  • Close proximity to Weikfield IT Park, Eon IT Park, WTC & Magarpatta city.

  • Longest breakfast from 4am to noon. 24hr Grab it & Go menu

  • 3 meeting rooms catering for up to 200 delegates.

  • Pay a little more and enjoy room with extra benefits at INR 499.

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 11h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Ręczna regulacja temperatury
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pralnia
  • Kantor wymiany walut
  • Concierge
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
  • Automaty z przekąskami i napojami
Rozrywka
  • Centrum fitness
Usługi biznesowe
  • Sale konferencyjne: 3
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

ibis Pune Viman Nagar

Survey No 32 Viman Nagar Rd
Maharashtra State
411014 pune
indie

Tel: +912040184018

Faks: (+91)20/40184019

Zameldowanie od: 14h00

Wymeldowanie do: 11h00

  • Samolotem

    LOHEGAON AIRPORT W 2km / 1,24 mil

  • Pociągiem

    RAILWAY STATION W 7km / 4,35 mil

Pozycja GPS:18.559672, 73.912915

Nasze pokoje

Your sleep is our priority in our 160 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Nasze restauracje i bary

SPICE IT

Rodzaj serwowanej kuchni: Międzynarodowa

Our Spice It restaurant offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you

BAR

The Bar : a friendly place to get together at any time of day.

Zdjęcie nieumowne

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Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 3

  • Maks. rozmiar: 93 m²

  • Maks. pojemność: 90 osoby

  • Maks. liczba uczestników bankietu: 50 osoby

Więcej informacji

Opinie gości dotyczące hotelu
ibis Pune Viman Nagar

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.1/5

Liczba opinii: 3 168

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 338

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Extra Benefits - rip off

Ocena na stronie TripAdvisor 3.0/5

AVS18012020 24/01/2020 Opinia zatwierdzona w TripAdvisor

At the time of booking IBIS on-sells extra benefit package however redeeming those benefits is extremely painful and the fine print is NOT detailed at the time of booking, check-in or order. Do not be surprised if you are also charged on your account for the inclusions in the extra benefits.

Dear AVS18012020, Thank you for taking the time to tell us about your experience at the ibis Pune Viman Nagar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a refund has been processed to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Pranjali Dhotre Hotel Manager #Lovesibism

Good place to stay.. food quality in breakfast is also appreciable.. overall nice place to stay in Pune.

Ocena na stronie TripAdvisor 5.0/5

deb0ttamn Business - 15/01/2020 Opinia zatwierdzona w TripAdvisor

Good place to stay.. food quality in breakfast is also appreciable.. overall nice place to stay in Pune.i do always try to stay in Ibis whenever I am in Pune........I do recommend people to come & stay..

Dear deb0ttamn, Thank you very much for sharing your feedback on Trip Advisor. I am happy to know that you had a pleasant stay with us and the team member were able to meet up to your expectations. Appreciation like this serves as a source of motivation for all our team members and i sincerely thank you for your kind feedback. Thank you once again for your comments and we hope that you will give us another opportunity to serve you better next time. Sincerely, Pranjali Dhotre Hotel Manager #lovesIBISM

Poor restaurant service

Ocena na stronie TripAdvisor 2.0/5

agarwalvikash Business - 13/01/2020 Opinia zatwierdzona w TripAdvisor

Restaurant service needs to be improved a lot. The Staff there are not maintaining proper hygiene and serving food in the room without covering the platters. Tea/Coffee is being served in an uncovered mug that is being carried from restaurant to the room and by the time it reaches to the guests, the tea/coffee is cold. Restaurant staff seemed adamant to the guests and not willing to adapt the guests demand.

Dear agarwalvikash, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Viman Nagar. Sincerely, Pranjali Dhotre Hotel Manager #lovesIBISM

Value for money

Ocena na stronie TripAdvisor 5.0/5

Srinivas R Couples - 17/12/2019 Opinia zatwierdzona w TripAdvisor

Comfortable stay with adequate facilities. Good breakfast spread, friendly and helpful staff; supportive front desk. Location very close to an upscale mall. Valet parking was available. Environment conscious in approach without compromising on facilities.

Dear Srinivas R, We would like to thank you for taking the time provide us with your valuable feedback following your stay at The Ibis Pune Viman Nagar. It is feedback such as yours that enables us to reinforce the quality of our service and we really appreciate your constructive comments. We hope to have the pleasure of welcoming you back to ibis Pune Viman Nagar in the near future. Regards, Pranjali Dhotre Hotel Manager #lovesIBISM

Worst food

Ocena na stronie TripAdvisor 3.0/5

akhileshshukla2 Business - 10/12/2019 Opinia zatwierdzona w TripAdvisor

Horrible Food . It was filled will red chilly which usually people does not like. Kindly prepare food according to region an preference. It will be helpful for the heath of the people who is staying there.

Dear akhileshshukla2, Thank you for taking the time to tell us about your experience at ibis Pune Viman Nagar. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns regarding food raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Viman Nagar. Sincerely, Pranjali Dhotre Hotel Manager #lovesIBISM

Worst rooms and too expensive for the size & quality of room

Ocena na stronie TripAdvisor 1.0/5

jjdev2019 Business - 11/11/2019 Opinia zatwierdzona w TripAdvisor

The size and quality of room is not even worth a room in a low scale lodge. It is the worst room I have ever stayed. Please avoid this property at any cost. The bathroom don't have any toiletries except a hand wash soap bar.

Dear jjdev2019, Thank you for sharing your feedback with us and our sincere apologies for the inconvenience caused to you. ibis is a global brand and our rooms and bathrooms has been designed on the basis of extensive market survey keeping in mind maximum utilization of available space and pass on the cost benefits to our valued guests. Being an economy brand we do not provide shaving and dental kit in the room, however for our guest’s convenience it is made available at the reception. We truly appreciate your sharing this feedback with us, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Pranjali Dhotre Hotel Manager #lovesIBISM

Good location

Ocena na stronie TripAdvisor 4.0/5

FrankyL_11 Business - 16/06/2019 Opinia zatwierdzona w TripAdvisor

This hotel is nearby one of the biggest shopping mall and lots of local shops and good restaurants. You are within 20 mins from the Pune airport and not hard. The breakfast is also good with good fruits and choice of international food..

Dear FrankyL_11, We are glad to note that you liked the food and the location of the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward. We look forward to welcoming you again soon to ibis Pune Viman Nagar. Regards, Pranjali Dhotre #Lovesibism

A COME BACK!

Ocena na stronie TripAdvisor 4.0/5

Mathew D Couples - 04/04/2019 Opinia zatwierdzona w TripAdvisor

Enjoyed the hospitality. The new menu at Spice it is delicious. The presentation is also planned well. Ashutosh is always making sure everything is well done. The Trainees are doing well. Keep up the good work. Thank you!

Hi Mathew D, It feels amazing to see such a wonderful feedback about the Hotel and team members.We are glad to hear that you enjoyed staying with us and were impressed with the new Spice It menu and the courtesy extended by our team member Ashutosh and our young trainees during your stay. We look forward to have you here with us again soon. Cheers, Pranjali Dhotre Operations Manager #LovesIBISM

Good hotel, great staff but Leadership needs to pay attention

Ocena na stronie TripAdvisor 3.0/5

nisheshtripathi Business - 25/01/2019 Opinia zatwierdzona w TripAdvisor

From Check In to Check out it was good.The only 2 things which need improvements are firstly the hotel looked understaffed be it the restaurants or the front desk. Secondly because of this the guest experience in my case got affected as the food on buffet was cold since the staff present were very busy with a group and other walk-in guests who were dining. Also when it was known that it will be a little busy why was someone senior not there to check for the smooth flow of operations.Rest the food was tasty, the staff was good and well behaved.

Dear nisheshtripathi, Thank you so much for sharing your valuable feedback with us .I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Viman Nagar. Cheers, Pranjali Dhotre Operations Manager #LovesIBISM

......upscale.......

Ocena na stronie TripAdvisor 5.0/5

Hirendra k Family - 30/11/2018 Opinia zatwierdzona w TripAdvisor

......dream of middle class to enjoy the upscale hospitality may be fulfilled...... Movement space with sitting with family members is restricted due space deficit in the room...but that cannot be entertained......G..floor and restaurant is spacious....staffs are nice.....front office good.... hospitality is good.... presence is foot exerciser is new to this hotel ...I enjoyed.... unique....

Hi Hirendrak2017, It feels amazing to see such a wonderful feedback about the Hotel and team members.We are glad to hear that you enjoyed staying with us and were impressed with the amenities and the courtesy extended by our team during your stay.Piya and chef will be thrilled with your rewarded feedback. We look forward to have you here with us again soon. Cheers, Pranjali Dhotre Operations Manager #LovesIBISM

Peaceful stay at IBIS Pune

Ocena na stronie TripAdvisor 5.0/5

995businesstraveler Couples - 16/11/2018 Opinia zatwierdzona w TripAdvisor

I visited Pune to relax from routine life and here i was at relaxing atmosphere at the IBIS Vimanangar,Pune.We checked in at late evening.The room allotted to us was with all the basic necessity.The highlight of our stay was buffet breakfast.The spread of breakfast was lavish with food litems like Salads,sandwitches,south india dishes.The beverages consisted of 3-4 types of cold juices along with Badam milk,tea,coffee...I would like to highlight Mr.Pankaj from Spice it staff,who was confident and understood customer need even though he was just 6 months into the IBIS and not able to able to speak.Keep it up IBIS!

Hi 995businesstraveler, Thank you so much for your lovely review and appreciation regarding our team members.We are happy to note that you have enjoyed our breakfast offerings.Pankaj willl be thrilled with your rewarded feedback. We look forward to welcome you back soon. Cheers, Pranjali Dhotre Operations Manager #LovesIBISM

Pathetic service by IBIS Pune

Ocena na stronie TripAdvisor 1.0/5

jai s Business - 03/09/2018 Opinia zatwierdzona w TripAdvisor

Multiple things went wrong:Date of stay: 27-Aug-2018 to 28-Aug-2018 (1 day)Delay in check-in: I arrived at the front desk at 7:30PM to check-in, where I was serviced by a lady. I was told that it will take 5 minutes for my room to get ready. I waited patiently for 10 minutes and then went to the front desk to enquire about the room. I told the same lady "I have been waiting for 10 minutes". and her reply was "For what". I had to remind her that I was told to wait for my room to get ready and then she finally remembered. Anyhow, the room was still not ready. I was told to wait again for 10 minutes. and finally i got the room after a good wait of 20-25 minutes. Delay in room service: I requested for an iron, and it took the room service an hour to get it. Bad odoured water: I went for a bath and turned on the shower. The water had a pungent order to it. It was really nauseating. Back to iron: I came back from the pathetic bating experience and the iron arrived. I turned it on and started ironing. My shirt got burnt as the iron had something sticky on its base. This was really terrible. Fortunately I was carrying a spare shirt. But, I lost a shirt to this terrible experience. (I have pictures of that iron)Breakfast buffet: Finally I went for the breakfast buffet at 9:20 am. The tables were dirty and nobody was attending / cleaning the tables once the customers finished their food. As such, I had to sit on an uncleared table. All the vegetarian dishes had exhausted - there was sambhar but no idli, no vermicelli, no main vegetarian dishes. The manager told me that he will take 2 minutes to refresh them but nothing came for the next 10 minutes. I just had some cut fruit, bread butter and a cutlet.Really pathetic experience for INR 6,400 for one night. I could have gotten better service at any cheaper hotel.

Dear Jaisinghal26, Thank you for staying at ibis Pune Viman Nagar and reviewing us. We regret that on this occasion we did not live up to the usual level of service, which is synonymous with ibis Pune Viman Nagar. Please accept my sincerest apologies for your understandable dissatisfaction. We take our guest feedback with a great deal of seriousness so please allow me assure you that we have addressed your comments with all our concerned departments for their immediate attention and corrective actions. Our relationship with our guests is of paramount importance to us. I trust this experience will not alter your perception of our service standards and that you will give us another opportunity to provide you with a guest experience more in keeping with your expectations and our high standards. Cheers, Anant Leekha General Manager #Loves Ibism

Service Issues

Ocena na stronie TripAdvisor 2.0/5

abrahamebby2018 Family - 05/07/2018 Opinia zatwierdzona w TripAdvisor

Service by the telephone operator was really poor. Not only was she arrogant but at one point she connected me to another guest who was also waiting on the other line. Staff name was Smitha. Also I had lot of difficulty while trying to extend my stay .

Hi Abrahamebby2018, Thank you for the sharing your feedback with us. We deeply regret the inconvenience caused to you during your recent stay with us. I can assure that the issues experienced by you are certainly not reflective of our usual service standards. Further to your feedback about the issues experienced by you, we have introduced strong corrective and training measures to ensure that our guests’ stays with us are most pleasant. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Viman Nagar. Cheers, Mizan Uddin #LovesIBISM

Pleasure stay

Ocena na stronie TripAdvisor 5.0/5

venkateshviswanathan Business - 31/05/2018 Opinia zatwierdzona w TripAdvisor

The experience was good and they should always try to achieve more out of these feed backs what other customers share. cleanliness is something everybody wants and that I think Accor does have it so overall a nice experience

Hi Venkatesh, Thank you so much taking time and writing your feedback We are glad to hear that you had comfortable stay with us and were impressed with the amenities and the courtesy extended by our team during your stay. Ibis Pune Viman Nagar looking forward to see you soon. Cheers, Mizan Uddin #LovesIBISM

Decent place but not great.

Ocena na stronie TripAdvisor 3.0/5

Ramesh V Business - 06/11/2017 Opinia zatwierdzona w TripAdvisor

Standard Ibis hotel with standard room. Airport transfer pick up was arranged smoothly but pick up was delayed and had to walk a lot to get to the car. Check in experience was stupid with the person asking for all details again despite having done an online check in. When I told her the third time she looked and accepted that it was done. Overall not an experience to make you feel welcome or great. Breakfast was mundane with food tasting sad. Ate the dosa, poha, masala vada and hash browns over the two days that I was there. Mattress was not great.

Dear Mr. Venkataraman, We are extremely sorry to hear about your experience. Check-in in the hotel is done as per the norms laid down by the local authorities, we always ensure that our guest goes through seamless check-in experience all the time. Further to your feedback about the issues experienced by you, we have introduced strong corrective and training measures to ensure that our guests’ stays with us are most pleasant. Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to serve you better and regain your confidence in ibis Pune Viman Nagar. Warm regards, Anant Leekha General Manager

Great service with poor aircon

Ocena na stronie TripAdvisor 4.0/5

Highflyer31 Family - 25/10/2017 Opinia zatwierdzona w TripAdvisor

We arrived to the hotel around 10.15 pm and the reception staff said we could eat at the restaurant. However, the restaurant was closed for service. The staff were very accomodating and alllowed us to order from room service menu. As we went to bed, the aircon did not cool the room. Finally, at 2 am I called for someone to check the working condition of the aircon. Two maitainence guys came within ten minutes and resolved the issue in just one room. The breakfast spread was great and you could order eggs, waffles, dosai of your choice. I think it was amazing. Again, the aircon in the restaurant and looby seems to be non functional. It was very warm sitting in there. The rooms were clean. Overall, a great stay but something needs to be done about the airconditioning.

Dear Guest, Our guest’s satisfaction is paramount to us and we endeavor to provide consistent and prompt services to our valuable guests I have shared your feedback regarding Air conditioning with our Chief Engineer and immediate corrective measures have been introduced to avoid any inconvenience to our guests. Your feedback regarding the staff and overall stay has been humbly received and it is feedback like yours which keeps the entire team motivated to further strive towards excellence. Thank you once again for sharing your valuable feedback with us. We look forward to welcoming you back at ibis Pune Viman Nagar Warm regards, Anant Leekha General Manager

Good stay

Ocena na stronie TripAdvisor 3.0/5

atan41 Family - 03/10/2017 Opinia zatwierdzona w TripAdvisor

Overall good stay but I can't call totally comfortable. Either hotel should not show to allow 1 child per room...Or... Provide extra mattress/bed on floor, current bed size is uncomfortable for 2a + 1c. Also add entertainment options like Netflix, Amazon prime, YouTube and google movies..At least let people cast their phone screens to room TVs. Also laundry service should be available full day, not just up to 10am....Currently ibis Pune is more geared towards and excellent in corporate stays..Above would be, I feel, needed for making it gear towards families

Dear Guest, Thank you for your feedback, our guest’s satisfaction is paramount to us and we endeavor to provide consistent and prompt services to our valuable guests. Our rooms and beds are so designed to cater for comfortable stay for a couple and a child below the age of twelve, we do not have provision for extra bed, however we have interconnecting rooms that serves the purpose for family with grown up kids. Similarly our TV channels are compiled based on market surveys and feedback from our valued guest with distinct choices. We do collect laundry till 1000 hours and deliver the same in the evening, we however can process it later but that attracts additional surcharges owing to outsourced facility. We try our best to ensure that our guests' stay is always comfortable and look forward to more opportunities of welcoming you to experience our true ibis hospitality. Warm regards, Anant Leekha General Manager

was Ok but could have been Great

Ocena na stronie TripAdvisor 3.0/5

akilnair Couples - 16/09/2017 Opinia zatwierdzona w TripAdvisor

had booked a single bed room but upon arrival was given a split bed which was joined after we came into the room.Had trouble in ordering room service and had call to all the extension before the speaking to the right person. washroom fitting were loose and leaking .

Dear Akil, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Viman Nagar. Warm regards, Anant Leekha General Manager

Good location

Ocena na stronie TripAdvisor 4.0/5

Vinay D Business - 18/07/2017 Opinia zatwierdzona w TripAdvisor

Stayed here for 4 nights in July. Decent hotel, with required facilities. Close to Phoenix market city, if you get bored with hotel food there are lot of options here. Breakfast spread is quite small should be improved. Check in and check out was quick .

Dear Vinay, Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotel and services has been humbly received. We have taken sincere note of your feedback about our food offering and will review the same for immedite improvement. It is feedback from esteemed guests like you that motivates us to strive further towards excellence. We look forward to welcoming you back at ibis Pune. Warm regards, Anant Leekha Hotel Manager

Not great for the price paid

Ocena na stronie TripAdvisor 2.0/5

E4747DVajayk Business - 14/06/2017 Opinia zatwierdzona w TripAdvisor

Even the Amxex card does not work in the hotel and they proudly say, it is not working for last 2 days .... Shame. Breakfast was standard and nothing great. Not too many options. Just a normal below par

Dear Dvajayk, Greetings from ibis Pune! I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. Post this technical issue from Amex side we had taken precautionary measures and got our self new GPS operated machines and are assured by Amex that same issue would not arise in future, request you to please treat this as one time technical issue. Also, Have shared you concern on breakfast varieties with our Executive Chef is he is process to recreate our buffet breakfast. Request you to please give us one more opportunity to serve you better. Thank you. Warm regards, Anant Leekha

Najnowsze opinie: 20

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