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Hotel Sofitel Phnom Penh Phokeethra 5 estrelas

Nota clientes Avis 4.6/5 3.386 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
+ 17 Serviços

Extras do hotel

  • O excelente SoSPA oferece uma grande variedade de tratamentos de bem-estar

  • Sports Club com campos de ténis, piscina, campos de squash e ginásio

  • Quatro restaurantes gourmet para uma verdadeira experiência gastronómica

  • Sete hectares de jardins para relaxar do frenesim

  • Grande salão de baile, ideal para eventos imponentes e com capacidade para 1000 convidados

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviços para crianças
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Lavagem a seco/serv. passadeira Serviços a pagar
  • Lojas/shopping
  • Porteiro/Carregador
  • Concierge
Lazer e atividades
  • Piscina externa sem aquecimento
  • Sala de ginástica
  • Bem-estar
  • Serviços para crianças
  • Ténis
  • Outras atividades desportivas
Catering
  • Pequeno-almoço Serviços a pagar
  • 4 Restaurante(s)
  • 4 Bar(es)
  • Serviço de quarto
Serviços empresariais
  • 10 Sala(s) de reunião
  • Centro de negócios
  • Servicio disponible fotocopia/impresión

Localização do hotel

Sofitel Phnom Penh Phokeethra

26 Old August Site
Sothearos Boulevard
Sangkat Tonle Bassac
12301 phnom penh
cambodia

Tel: +85523999200

Fax: (+855)23/999211

Check-in desde as 14h00

Check-out até às 12h00

  • SINH CAFE OPEN TOUR , MEKONG EXP :  CENTRAL MARKET

  • SOTHEAROS STREET :  No. 6

  • De avião

    PHNOM PENH INTERNATIONAL AIRPORT A 14 km / 8 milhas

GPS:11.546306, 104.933521

As nossas opções de alojamento

Apresentamos o maior salão de bailes do Camboja com uma capacidade para 1900 pessoas e uma fabulosa área c/ luz natural. O hotel dispõe de 7 salas de reunião adicionais no segundo andar, todas com a mais recente tecnologia audiovisual.

Quarto Superior com cama de tamanho King

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 40 / 431 sq ft
  • Vistas: Lado do rio, Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Roupão
  • Chinelos
  • Vários tipos de almofadas
  • Utensílios para chá/café(...)

Quarto Superior com 2 camas individuais

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 40 / 431 sq ft
  • Vistas: Lado da cidade, Lado do rio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Roupão
  • Chinelos
  • Vários tipos de almofadas
  • Utensílios para chá/café(...)

Quarto Luxury com cama de tamanho King e varanda privada

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 47 / 506 sq ft
  • Vistas: Lado da cidade, Lado do rio *
  • As vantagens do alojamento: BALCONY *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Roupão
  • Chinelos
  • Vários tipos de almofadas
  • Utensílios para chá/café(...)

Quarto Superior Club com cama de tamanho King

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 40 / 431 sq ft
  • Vistas: Lado do rio, Lado do jardim *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Roupão
  • Chinelos
  • Vários tipos de almofadas
  • Utensílios para chá/café(...)

Quarto Superior Club com 2 camas individuais

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 40 / 431 sq ft
  • Vistas: Lado da cidade, Lado do rio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Roupão
  • Chinelos
  • Vários tipos de almofadas
  • Utensílios para chá/café(...)

Quarto Luxury Club com cama King Size e varanda privada

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 47 / 506 sq ft
  • Vistas: Lado da cidade, Lado do rio *
  • As vantagens do alojamento: BALCONY *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Roupão
  • Chinelos
  • Vários tipos de almofadas
  • Utensílios para chá/café(...)

Os nossos restaurantes e bares

LA COUPOLE

Tipo de cozinha: Internacional

Um conceito de refeições disponíveis todo o dia, com cozinha ao vivo e uma maravilhosa variedade de especialidades ocidentais e asiáticas. Champanhe, brunches, marisco fresco e uma impressionante seleção de vinhos.

Menu (PDF) Menu de coquetéis (PDF)
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DO FORNI

Tipo de cozinha: Italiano

O nosso restaurante italiano oferece um ambiente íntimo, com uma cozinha aberta e pavimento em madeira. O menu oferece gastronomia contemporânea e inovadora com um toque italiano, acompanhada de excelentes vinhos da adega.

Menu (PDF)

HACHI

Tipo de cozinha: Japonês

Um restaurante japonês zen com 6 salas tatami privadas. Experimente as tradições do antigo Japão e prove os sabores sofisticados da autêntica cozinha japonesa, enquanto os nossos chefs dominam a arte de sushi e sashimi fresco no sushi bar.

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FU LU ZU

Tipo de cozinha: Chinês

Restaurante chinês moderno e tradicional. Numa das 5 salas privadas, desfrute de autêntica gastronomia cantonesa com toque contemporâneo. Aos sábados, saboreie o Brunch Dim Sum que inclui Dim Sum à discrição, iguarias asiáticas e estação de pato à Pequim.

Menu (PDF) Menu de coquetéis (PDF)
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CLUB MILLESIME

O Club Millésime, o expoente máximo em exclusividade e luxo, é um lounge VIP privativo direcionado para um serviço de excelência e atenção aos detalhes, num ambiente sofisticado e moderno.

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AQUA

Os hóspedes podem desfrutar de um serviço de bar completo junto da piscina e de áreas com sofás-cama. Desfrute de uma variada lista de cocktails exóticos, sumos frescos, gelados e refeições ligeiras: um extenso menu de bar com opções saudáveis.

Menu (PDF)

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LE BAR

Um bar do átrio moderno de estilo colonial com uma boa seleção de comida lig., tapas, champanhes, vinhos e licores de primeira, e uma grande seleção de cafés e chás. A música é realçada por um sistema de som Bose e entretenimento ao vivo todas as noites.

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PHOKEETHRA SPORT BAR

Um bar e restaurante acolhedor à beira da piscina, onde membros do clube desportivo e hóspedes do hotel podem descontrair após o exercício, nadar ou jogar squash ou ténis. O bar tem um menu saudável, para além de refeições ligeiras e bebidas.

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  • Sábado
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As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 10

  • Tamanho máximo: 1.430

  • Capacidade máxima: 2000 pessoas

  • Capacidade máxima para banquetes: 800 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Sofitel Phnom Penh Phokeethra

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.6/5

3.386 comentários

tripadvisor

Classificação do TripAdvisor 4.5/5

1.912 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

a good night's sleep

Nota Tripadvisor 5.0/5

Muhammad Siddiq A Business - 19/01/2020 Avaliação com certificação TripAdvisor

personal assistance at check-in was a nice welcome, all the way to the room and showing how all the amenities work. room layout was great. didn't really have much time to explore hotel facilities during this trip. looking forward to future stays.

Dear Muhammad Siddiq A, Greetings from Sofitel Phnom Penh Phokeethra, It is with pleasure to read that your check-in experience with us was great one and you enjoyed your stay with us. I will share your kind comment to our entire team. We look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Beautiful Facility - AMAZING, FRIENDLY, HELPFUL TEAM!!!

Nota Tripadvisor 5.0/5

S3645EHmichaelb Business - 14/01/2020 Avaliação com certificação TripAdvisor

My 3rd trip to Phnom Penh and staying at the Sofitel. My business now brings me to Phnom Penh and I will be staying here every time. The facility is beautiful and really well maintained and every single member of the team is INCREDIBLY friendly, helpful and eager to please in every way. This applies to the front desk staff, to breakfast service, doormen, and room service team. I look forward to seeing everyone again on my next trip.

Dear Michael B, Greetings from Sofitel Phnom Penh Phokeethra, We are delighted to receive your full-score review, thank you very much. I definitely agree with you, that it is our Hotel team professionalism and their outstanding abilities which makes staying at Sofitel Phnom Penh Phokeethra such a unique and Magnifique experience. They never shy away from going the extra mile in order to surprise and delight our guests, and it is rewarding to hear that their efforts of attention to detail are recognized. Much appreciated your patronage and look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great service in superb facilities

Nota Tripadvisor 5.0/5

covergaardx Business - 08/12/2019 Avaliação com certificação TripAdvisor

I stayed 3 days in early December in this really nice hotel, with several high level restaurants. Most striking this time was the excellent service, plenty business centre assistance and good follow-up to ACCOR members. Look forward to being back! Best regards, Christian

Bonjour Christian, Greetings from Sofitel Phnom Penh Phokeethra, We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Love Cambodia & the Wonderful Sofitel, Phnom Penh...

Nota Tripadvisor 5.0/5

Paul H Couples - 11/11/2019 Avaliação com certificação TripAdvisor

My partner & myself travelled from a work trip in Dubai to relax in Cambodia for a few days; having happily stayed at other Sofitel hotels, we oped for the Sofitel, Phnom Penh - what a wonderful hotel, with facilities & lovely staff... Paul

Dear paulM6696XV, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for sharing your wonderful experience at our beautiful property here. I am delighted to learn that your relaxation trip in Cambodia was a pleasant one. Indeed, it is perfect to have a sweet escape to rejuvenate and pamper yourself after the long business trip and Sofitel Phnom Penh Phokeethra is the best place for that. We all look forward to welcoming you and your partner again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Wonderful urban property - excellent service for tourists

Nota Tripadvisor 5.0/5

391sarad Solo travel - 05/06/2019 Avaliação com certificação TripAdvisor

I stayed at this property on a short excursion from a longer trip in Siem Reap (the Sofitel in SR is one of the best in the world!). The hotel staff was incredibly friendly in making arrangements for airport transport and tours. They arranged a driver (in a BMW 7 Series) for airport transport -- quick comfortable after being in tuk tuks for days, and when I inquired about touring sites, made arrangements very quickly. Bora, the driver for my tours, was an excellent tour guide as well. I did not even need audio guides as he shared so much about the killing fields and the S21 prison. He then took me to see a number of Buddhist shrines and temples that had not been included in any guidebook. He was incredible to spend a day with. The hotel staff had the friendliness you come to love in Cambodia, and the property is beautiful. I did not get to experience much of it, but I will definitely return on my next trip. Do note that there is not a lot close to the hotel -- but its just a short tuk tuk ride to anything you will want to see. Breakfast buffet was extensive - french press coffee, any egg or pastry dish, as well as sushi and dim sum. Highly recommend this hotel.

Dear Sara D, Greetings from Sofitel Phnom Penh Phokeethra, I assume you would like to share this beautiful review not only to us but also to Sofitel Angkor Phokeethra Golf & Spa Resort. Thank you so much for such a well-written and kind review about your delightful experience. Mr. Bora's genuine and incredible service will be emphasized during the meeting; everyone here will be pleased to learn this. We all cannot wait to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Flashy hotel with staff everywhere

Nota Tripadvisor 4.0/5

travel-hakan Business - 04/04/2019 Avaliação com certificação TripAdvisor

Flashy 5 star hotel with heavy price tag to it. Good restaurants, especially the Japanese, and a magnificent compound with vast pool that was deserted. Good meeting room facilities, nice bar, and a small club area with gym, pool and recreation area.

Dear travel-hakan, Greetings from Sofitel Phnom Penh Phokeethra, We are delighted to learn that our hotel facilities, culinary offer at Hachi Restaurant exceeded your expectations. Your comments are most gratifying and will be shared with the whole team. Thank you for your kind support and we hope your next experience with us will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Suitable Stay for Business Travellers

Nota Tripadvisor 4.0/5

Best127 Family - 23/03/2019 Avaliação com certificação TripAdvisor

This hotel is located right in the heart of the city, more suitable for business than family. Hence, the environment and vibes were totally different from our previous stays at other Sofitel properties @ resorts. Anyway, thank you for making our stay a pleasant one although my little boy was dissapointed that the supposed mini mobile playground is available during your Sunday brunch only.

Dear Best127, Greetings from Sofitel Phnom Penh Phokeethra, I am pleased to read that you and your family had a pleasant stay with us. We very much appreciate your kind review on our service. Your kind comment means a lot to us and I will certainly share your compliments with our team. Your remark on the playground has been carefully noted and we will work on the improvement. I hope your next experience with us will be as lovely as the previous one and we look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Good but can be better

Nota Tripadvisor 4.0/5

HoIvan Couples - 21/02/2019 Avaliação com certificação TripAdvisor

The hotel is beautiful and well-maintained, staff were helpful and nice in general. I stayed in a room with club lounge access which I had some issues with. 1) Sometimes, the staff was just away and no one was on duty at the lounge at all and I needed to wait to be served. I expected that someone has to be on duty at the lounge at all times. 2) There were insects flying around the food at the lounge from time to time. 3) During evening cocktail hours, I had to wait for 15-20 minutes to have the salad refilled. Also, I found the staff did not understand the hotel services well. We asked the lounge and also called the housekeeping to arrange a soothing bath (which is available at the hotel’s Sleep Menu) for us, but no one understood what soothing bath was. I also tried the spa but I have to say the facial was the MOST disappointing one I have ever tried. I expected a relaxing and slow/deep facial massage, the therapist just gave me a quick and superficial one which only lasted about 5 minutes. It was really a joke. I had expressed my disappointment and dissatisfaction to the spa front desk staff afterwards and I really hope that she could follow up with the spa manager to improve the spa quality as she promised. Overall, my stay was a pleasant one but there are definitely rooms for improvement.

Dear Holvan, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for taking time to share us your feedback during your recent stay with us at Sofitel Phnom Penh Phokeethra. I am glad to learn that your overall experience with us was a pleasant one. Meanwhile, your remark on the service delivered by our team at the lounge and at the SoSpa have been carefully noted and we sincerely apologize for the inconvenience caused. Rest assured that we have taken appropriate measures to prevent any recurrence for your next stay with us. This does not in any way reflect our usual level of service and we truly hope you will give us another chance to demonstrate you our standard practice. We hope to see you again soon at Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Excellent hotel and fantastic staff

Nota Tripadvisor 5.0/5

300506 Couples - 22/01/2019 Avaliação com certificação TripAdvisor

Our experience has lived up to and excelled our expectations of a Sofitel hotel. We are Accor members and gold card holders and were given the free room upgrade and were treated as special customers.We also booked a club room. Very impressed with the food and drink offerings – at breakfast we were provided with cold and hot options. The afternoon tea and canapes in the evening provided an extensive choice and were well prepared and presented beautifully. Able to access hot and soft drinks all day and alcohol for pre-dinner drinks, including cocktails, champagne etc. The team working with in the club lounge were delightful, were engaging and helpful.We ate in the hotel’s Italian restaurant for 2 of our nights and again this met and excelled expectations. Food was well prepared and tasty. We like our wine really cold and the next night we ate there, the wine was already on ice ready for us. The staff were friendly and fun. We used a driver from the hotel who was excellent who took us around Phnom Penh as well as drove us to Seam Reap on our last day and would highly recommend.My hubby made an effort to learn a very small amount of Cambodian and I don’t know who was more surprised me or the staff. It gave many of us great delight and many funny and special moments. It was also his 60th birthday while we were there and he was given cakes and best wishes from the different team members. We enjoyed sharing the cakes with you– thank you for making this special.I have purposely not named individuals as I don’t want to make an error and exclude anyone. The team are fantastic and they certainly enhance your stay and promote the Sofitel brand. The hotel is a city hotel but has an approach that makes you feel welcome and comfortable. Each and every staff member we came into contact with excelled in their job and clearly took pride in their role and the brand. Well done and would highly recommend this hotel .

Dear 300506, Greetings from Sofitel Phnom Penh Phokeethra, Let me start off by wishing your husband a very happy belated birthday! I am extremely delighted to read such a glowing review from you on our property and service extended by our team. Thank you so much for sharing us your delightful experience. Your review described our dedicated service perfectly. Our Heartist embody the service from their heart and on the small things such as remembering guests by name or friendly conversations to learn about preferences as we want you to feel the warm of our service through our Heartists, and I’m glad to hear we were successful in doing so. Your lovely review will be shared amongst our team and they will be pleased to hear this. Thank you for recommending us and we all look forward to welcoming you back soon at Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Truly exceptional

Nota Tripadvisor 5.0/5

S_Just_S Couples - 24/12/2018 Avaliação com certificação TripAdvisor

This is what a hotel should be like. The welcome, the staff, the facilities. Everything in this hotel is truly exceptional. The rooms are clean and spacious, the staff are very polite, always available and not at all invasive. Thank you for a fantastic time

Dear S_Just_S, Greetings from Sofitel Phnom Penh Phokeethra, I am delighted to learn that your experience during your stay with us was a fantastic one. Thank you so much for your kind review. Sofitel Phnom Penh Phokeethra definitely provides a luxurious and tranquil oasis in the middle of this busy city, a nice retreat for relaxation and comfort after a long day. I will certainly share your review with our team and they will definitely be pleased to hear this. We thank you for your support and hope we will have the pleasure of serving you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Feeling of a regular guest

Nota Tripadvisor 4.0/5

Scenic277804 Couples - 26/11/2018 Avaliação com certificação TripAdvisor

Good reception from many staff members who now know us for quite a while. We are , of course, very familiar with the Hotel which remain up to expectations.... The japanese restaurant did not leave us with a great souvenir...

Dear Scenic277804, Greetings from Sofitel Phnom Penh Phokeethra, We very much appreciate your evaluation and your continued support. It is with pleasure to read that our hospitality exceeded your expectations. We duly noted your remark with regards to the dining experience at Hachi restaurant and we would like to learn more about your experience. We are more than happy to address any concerns which you may have privately, and you may contact us at H6526-GM2@Sofitel.com should you wish to do so. Thank you so much for your patronage and we hope to see you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Agradável e relaxante.

Nota clientes Avis 4.5/5

Fernando R. Casais - 23/11/2018 Comentários confirmados de ALL

Tudo funcionou impecavelmente e com extrema simpatia. a equipa da receção e a equipa do club millesime foi incansável e extremamente atenciosa. O upgrade para a junior suite foi uma surpresa muito positiva, até porque permitiu resolver algumas questões de trabalho sem incomodar a Cristina.

Dear Fernando R., Greetings from Sofitel Phnom Penh Phokeethra! We very much appreciate your evaluation regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will ensure to share your appreciation with our team which I am sure will serve as motivation to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

A must stay in Phnom Penh

Nota Tripadvisor 5.0/5

Travel_Fitness_Glam Business - 10/11/2018 Avaliação com certificação TripAdvisor

The Sofitel in Phnom Penh is one of the most beautiful property I have stayed at. The garden is exceptionally well maintained. But it is the staff at the Executive Club lounge that makes the real difference. Exceptional service from Mr. Simon and Veasna. They have been most accommodating and helpful throughout my short stay.

Dear Travel_Fitness_Glam, Greetings from the Kingdom of Wonder! Thank you for your positive feedback, we are happy to know that you had a satisfactory stay with us. Our Hotel Heartists strive to provide exceptional and memorable experiences to our guests on a daily basis with their professional yet personalized service, and I am glad you felt they could make a difference in your stay. Should your time permit, allow me to invite you to join our Michelin Dinner – Michelin-starred chef Thierry Seychelles will be joining us from 14th – 15th November 2018 at Do Forni restaurant. During this time, he will work together with our Food & Beverage Team to provide some truly unique dining experiences to our guests which even include special cooking classes. Don’t miss to get a few tips from a true master of the culinary arts! Thank you again for your review, and we look forward to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Beautiful hotel with excellent service!!

Nota Tripadvisor 5.0/5

949pasha Friends getaway - 26/10/2018 Avaliação com certificação TripAdvisor

Beautiful hotel with great facilities and professional services from the Heartists.They even surprise me with a Birthday cake. Didn't even mention or tell them it was my birthday. Very attentive and alert on guests needs and requests. A must stay in Phnom Phen.

Dear 949pasha, Bonjour from Sofitel Phnom Penh Phokeethra, Let me start off by wishing you a very happy belated birthday! Thank you for choosing to stay with us, and for taking time to share your glowing experience with us here. As a 5-star international brand, we do strive for excellence on all aspects, as we wish for our guests to fully indulge in our Magnifique experience. I will be certain to share your comments with our Hotel Heartists; they will be pleased to hear that they made a difference during your stay. We at Sofitel go above and beyond to ensure our guests feel welcome, and it’s wonderful that you felt the warmth of our service. We all hope to see you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Impressed

Nota Tripadvisor 5.0/5

holidaywithamy Solo travel - 13/09/2018 Avaliação com certificação TripAdvisor

Good:Extremely nice and helpful staff.Good and a variety of food.Neat, clean and spacious rooms.Convenient location.Smooth and speedy check-in and check-out.Bad:Not a budget hotel but worth the money.Some signs of wear in the bathroom.

Dear holidaywithamy, Greetings from Sofitel Phnom Penh Phokeethra, It is delightful to learn that you had a great experience with us and our service exceeded your expectation. Our hotel Heartists embody our spirit of service from the heart and strive to make you feel welcome, as well as to provide a Magnifique experience for each individual guest. Therefore, we would like to thank you for your feedback, as it’s through your comments that we can show continuous improvement to uphold our high standards of service. We look forward to your next visit. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Feels like home

Nota Tripadvisor 4.0/5

widjaya Solo travel - 05/08/2018 Avaliação com certificação TripAdvisor

The property is very well maintained, u can feel it start from drop off - lobby till the room. Location is very good, I got room with river view which offer you a good view for the sunrise. House keeping was doing a great job to make sure my room is always clean. The pool area is one of my fav at hotel, feels really cool and relax. Overall, i love my stay here...

Dear Widjaya, Bonjour from the heart of Phnom Penh City, Thank you so much for your nice review on our hotel facilities and the hospitality. I am delighted that you are satisfied with our river view room as well as the service extended by our ambassadors. Indeed, Sofitel Phnom Penh Phokeethra stands homage to a golden era of refinement and savoir-faire. The hotel’s accommodation epitomises comfort and elegance, while its restaurants offer the finest gastronomy in the city. Leisure offerings include So FIT, a swimming pool, and So SPA, along with complimentary access to the nearby Phokeethra Sports Club’s extensive facilities. We appreciate your patronage and hope to see you again soon. Sincerely, Charles-Henri Chevet Area General Manager Sofitel Phnom Penh Phokeethra

Great hotel

Nota Tripadvisor 5.0/5

Jaswant M Family - 25/07/2018 Avaliação com certificação TripAdvisor

Sofitel at Phnom Penh was a big relief after our stay in Sofitel Saigon. This property is amazing and my family thoroughly enjoyed the breakfast, club lounge, swimming pool and the Spa. Friendly staff ever willing to assist. Clean public area. Spotlessly clean room thanks to the house keeping lady who cleaned our 3 rooms.

Dear Jas1407, Warmest greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for choosing Sofitel Phnom Penh Phokeethra as your accommodation choice with your family during your recent visit to Phnom Penh. Nothing is greater than hearing you and your family had a manifique experience and satisfied with all aspects at our property. Your kind review is the source of motivation for our team to keep up the good work. We appreciate your support and look forward to welcoming you back soon. Sincerely, Charles-Henri Chevet Area General Manager Sofitel Phnom Penh Phokeethra

Front Desk Service is very poor

Nota Tripadvisor 4.0/5

KingChungLi Business - 27/05/2018 Avaliação com certificação TripAdvisor

The services of the girls of the front desk are really poor, they are lack of smile and patient, but the boys are good, especial the boy who looks come from Europe. Maybe the girls' salaries are lower than the boys

Dear KingChungLi, Warmest greetings from Sofitel Phnom Penh Phokeethra, It has been our great pleasure to welcome you at Sofitel Phnom Penh Phokeethra and thank you for sharing your feelings about your stay with us. We were very sorry to read that our service delivered by our ambassadors did not meet your expectation. Kindly rest assured proper training has already been taken to avoid such inconvenience in the future. It is feedback such as yours that enables us to reinforce the quality of our service and we really appreciate your constructive comments. We hope to have the pleasure of welcoming you again soon in Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great Service Highly Recommend

Nota Tripadvisor 5.0/5

finleyam Family - 08/04/2018 Avaliação com certificação TripAdvisor

Our family had a very enjoyable stay at the Phnom Penh Sofitel. The pool is really fantastic. Very large and comfortable. The staff were very friendly and went out of their way to make our stay more comfortable. I would love to come back here and highly recommend it. The breakfast and lunch buffet were also really great. Only a couple of minor points. The premium room should have a Nespresso or other coffee maker. That seems to be pretty standard in a premium room these days besides the instant coffee. The Club room seemed to have a little less available for food and drink options compared to the other club rooms I have been to. But the cold cuts were really fantastic.

Dear Finleyam, A very warm greeting from Sofitel Phnom Penh Phokeethra, What a stunning review, we are pleased to learn that we were able to craft a memorable experience for you and your beloved family during your recent stay with us and thank you so much for taking your time to share us your kind review here. As a luxury hotel, our ambassadors strive to provide top notch services with gracefulness and ingenious simplicity for our guests. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We are glad that our hotel room amenities exceeded your expectation and It is lovely to hear that you and your family had the opportunity to make use of our beautiful swimming pools! We duly note your comment about the Nespresso machine as well as the Club Millesime food and drink offerings, which we are in the process of improving. It is feedback such as yours that enables us to adjust and better serve our guests and meet their satisfaction. Again, thank you for recommending us and we hope to have the pleasure of welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

WONDERFUL STAY AT THE SOFITEL

Nota Tripadvisor 5.0/5

Philippe J Business - 02/12/2017 Avaliação com certificação TripAdvisor

The Sofitel is definitely one of the best luxury hotels in Phnom Penh. I've just spent there my 3rd or 4th stay and I've enjoyed every minute there. I stayed in a large and very comfortable suite. Cocktail hour in the Club is relaxing and intimate while the breakfast buffet downstairs is impressive and allows a great morning start.The staff is both helpful and competent. The hotel used to be located in a remote part of the city but Phnom Penh is expanding very quickly and the Sofitel is now in the middle of a trendy new district.

Dear 75philippe, Greetings from Sofitel Phnom Penh Phokeethra. Yet another great review, thank you so much! I couldn’t agree with you more, with the exclusive access to our Club Millesime, there are numerous privileges to enjoy and one of the most to mention must be the evening cocktail in a tranquil space, overlooking Phnom Penh’s stunning skyline. It is nice to see that you enjoyed the food offerings prepared freshly on a daily basis by our excellent culinary team. Just as you mentioned, with the fast developing of the city, our location has now in the heart of Phnom Penh which makes it convenient for our guests while moving around the city. I will definitely share with the team that you felt the warmth of our service through our Ambassadors, and serve as motivation to continue upholding our high quality of service. Thank you so much for your continuous support and we look forward to seeing you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

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