Novotel Liverpool Centre 4성

고객 평점 (ALL 평가) 4.3/5 2,149 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
Novotel Liverpool Centre - Image 3
Novotel Liverpool Centre - Image 4
40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, United Kingdom

호텔설명

호텔 추가 정보

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

숙박

호텔 위치

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

전화
팩스 +44 151 702 5110

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,149 리뷰

TripAdvisor 평가  4.0/5  3,238 리뷰

Terrible dated hotel, overpriced for sure

트립어드바이저 평점 1.0/5

Santiago G TripAdvisor 인증 리뷰

Absolutely atrocious, this hotel is advertised and priced as a 4 star, which is really comical considering rooms are falling apart, and you don't even get basic toiletries, it's really unkempt! There are so many far better options, priced the same in the same area, that it's really hard to consider why would we return to it. We are Novotel loyalty members, this is unacceptable.

Very disappointed

트립어드바이저 평점 2.0/5

BellaHughes TripAdvisor 인증 리뷰

1. In my previous reviews of this hotel, I have consistently reported positive experiences; however, my recent stay from November 24th to 26th was disappointing. The staff were friendly, but the rooms are in need of modernization. The swimming pool and changing facilities were uncomfortably cold, which was particularly disappointing as I had chosen this hotel for my son to swim. Despite the hotel's claim that the water was maintained at a standard temperature of 28 degrees Celsius, both my son and I found it too frigid to enjoy, and other guests shared similar sentiments. 2. Additionally, we encountered an unpleasant situation with a reserved table during our stay. The individuals at the table were rude and confrontational with my four-year-old son, who was simply laughing and having fun around 8 PM. They appeared to be regular patrons, as they seemed familiar with the bar staff. Given the issues with the swimming facilities and the behaviour of some guests, I am inclined to consider this my final visit to the hotel.

No way is this a "Stylish 4 star hotel" barely even deserves 2 stars!

트립어드바이저 평점 1.0/5

Steve S TripAdvisor 인증 리뷰

This is supposed to be a 4 Star Hotel? How??? Booked the hotel for a short stay (2 days). On arrival was given a key card for the room. First had to work the lift by swiping the card otherwise it wont go - the front panel of the lift is falling apart. Got to the room door and it does not work. Back down I go to the reception for them to try to reprogram the key and go up to the room again. Still doesnt work. Back down I go for them to assign another room because this one doesnt work. Finally I am in the room to discover that the Toilet and bathroom / shower are completely separate. Why? Makes absolutely no sense. The sink gets blocked every time you use it. Shower gets blocked every time you use it. You get no drinking water in the room, so I went downstairs to reception who say: "Ask for a jug of water a the bar". I walk over to the bar - they walk over to the kitchen and come back with a glass bottle that is branded but they refilled it from the tap. Surely they shouldn't do that. Anyway, it gets worse. In the morning I get to breakfast and its chaos. Very busy. They take my name and room number and sit me down in the corner by their "cleaning" area. I ask them to move me and they just shrug their shoulders and say: "We are very busy, this is the only place we have". So while I am eating breakfast right by the loud clanging and banging of plates and cups the staff are cleaning and preparing for tables. I go out for the day - then come back to learn that the key card is not working at all - not even on the lift. So again I go to reception to get it fixed - but they give me 2 keys. So I ask: "So does this mean the other one doesnt work anymore?" And they say: "Oh yeah thats right, the other key doesnt work now". Which means that my partner wouldnt be able to get in the room. What a ridiculous hotel... Swimming Pool is only for show and very very small. The sad thing is that it is in a great location. Other than it is barely a 2 star hotel which should be advertised and priced as that! They are clearly misleading when they say: "A stylish 4-star hotel" absolutely not true at all.

order rejection

트립어드바이저 평점 2.0/5

GUILLERMO A TripAdvisor 인증 리뷰

I have been hosted at Novotel Liverpool Center since November 15th to Nov 19th. My wife made an online purchase which would be delivered at the hotel during my stay. The courier says that the order was rejected when he attempted to deliver it. Unfortunately, we missed the purchase and I do not know if money would be returned. Also, there is no register on the hotel neither about this inconvenience nor the rejection of the order and who does that. I assume this is a lack of commitment with the client.

Do not recommend

트립어드바이저 평점 2.0/5

joannem638 가족 - TripAdvisor 인증 리뷰

Was awful staff didn’t know what they were doing didn’t get any plates for our cream tea didn’t get a hot drink as both times it wasn’t hot just warm no explanation where toilets were or you needed a key didn’t get asked it everything ok shocking

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,347 리뷰 9.7/10 위치
  • 2,681 리뷰 6.8/10 객실
  • 2,132 리뷰 8.3/10 서비스
  • 33 리뷰 4.9/10 인터넷 가격
  • 1,085 리뷰 6.6/10 청결도
  • 937 리뷰 6.7/10 조식
  • 724 리뷰 7.1/10 수영장
  • 504 리뷰 5.5/10 가격 대비 가치

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.