ibis Liverpool Centre Albert Dock - Liverpool One 3성

고객 평점 (ALL 평가) 4.3/5 1,544 리뷰

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호텔설명

호텔 추가 정보

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

숙박

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호텔 위치

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
영국

GPS:53.399925, -2.98709

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 100% 금연 호텔

FOGG'S

비 계약 사진

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,544 리뷰

TripAdvisor 평가  3.8/5  2,676 리뷰

Excellent

트립어드바이저 평점 5.0/5

karenhancock_12 TripAdvisor 인증 리뷰

It was our 3rd time staying at this hotel in recent years. We brought our dog with us for the first time. It was our dogs first time in a big city and a hotel. I rang the hotel after booking to see if we could have a quiet room. Upon arrival we got parked straight away and were told we were at the end of the corridor,on the bottom floor away from the lifts and noise. Which suited us fine. Our room was clean and tidy. We know the rooms are basic but as we were only stopping 2 nights it didn't bother us. We had no problems at all with the room. The hotel is in a great location opposite the Docks with plenty of parking. All members of staff we came in to contact with were polite and friendly. We didn't have any problems with some of them not being English. We tried the breakfast Saturday morning which was good. We were happy we could sit in the bar with our dog for food and drinks. Thw drinks prices were ok,there is also a pool table in the hotel. Saturday night we had 2 pizzas which were nice. I wouldnt hesitate to stay in this hotel again and would recommend to anyone. The beds were also v comfy and my dog behaved herself,as there was no noise. I would definitely here again 😀

Dear Karen, Thank you for taking the time to share your positive experience during your recent stay with us. We are delighted to learn that you and your dog enjoyed your visit to our hotel and appreciated the quiet room arrangement. It is wonderful to know that you found our location convenient and that our staff provided you with polite and friendly service throughout your stay. We strive to maintain a clean and comfortable environment for all our guests and it is gratifying to hear that you were satisfied with your room and the amenities we offer, including the breakfast and dining options in our bar. Your feedback regarding the overall experience is invaluable and we are pleased that you would recommend our hotel to others. Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Lovely Stay in Liverpool

트립어드바이저 평점 5.0/5

jakecity TripAdvisor 인증 리뷰

Ideally situated & very comfortable stay for our two nights in Liverpool. The staff were friendly, helpful & breakfast was really good too. Across the road from M&S Bank Arena was pleasantly surprised how easy everything was

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of your stay, as well as our friendly staff and breakfast. We hope to welcome you back in the future. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Avoid!

트립어드바이저 평점 1.0/5

64janineh TripAdvisor 인증 리뷰

Hotel run by young kids who had no idea. Room appalling, bathroom door didnt close, tv old and wonky, furniture shabby, plug in sink didnt allow drainage and had to be removed. Cleaners didnt wash cups, empty bins or make bed. Tea coffee etc not replenished. Breakfast items poor quality and not replenished, often empty. Tables piled with dirty plates and we had to clear and clean or own. Staff doing nothing, apart from piling plates with breakfast for themselves and disappearing. Didnt speak English. Had issue with noisy girls in room opposite our and so called security man did nothing to help so had to deal with it ourselves. Lack of parking. Skip and old caravan in car park which we looked out on. Avoid!!!

Dear Janine, Thank you for taking the time to share your feedback regarding your recent stay with us. I am truly sorry to hear about the multiple issues you encountered during your visit. It is unacceptable that the condition of your room did not meet our standards and I understand the frustration with the bathroom facilities and the lack of proper maintenance. Your comments about cleanliness and breakfast quality have been noted, as we strive to provide a satisfactory experience for all our guests. Additionally, I apologise for the noise disturbance you faced and the lack of appropriate response from our staff. While we aim to ensure a peaceful environment, it is clear we fell short during your stay. I appreciate your comments regarding parking and the view, we are continuously working to enhance our facilities. Please rest assured that your feedback will be taken seriously as we aim to improve our service. Thank you once again for your input. Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Got short break off to a great start.

트립어드바이저 평점 5.0/5

Thomas M TripAdvisor 인증 리뷰

Room nice and clean, view of river front spectacular at night. Staff could not be more helpful . Surprised at the friendly and warm atmosphere. Breakfast good selection and easy to take. Lovely and quiet in the night despite the main road being just there. Thank you for a great visit. Allan Murphy, from Skem.

Dear Guest, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your clean room, the spectacular river front view and the friendly atmosphere provided by our staff. It is also great to know that you found our breakfast selection satisfactory and the noise levels acceptable despite our location. We appreciate your kind words and look forward to welcoming you back for another enjoyable visit. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Once only

트립어드바이저 평점 1.0/5

disco03 TripAdvisor 인증 리뷰

I’ve stayed in better military accommodation. Room stark a bear more comfort in a prison cell . Carpet in the room more like vinyl with a bit of dog hair on it . Up side is the location apart from that avoid like the plague

Dear Guest, Thank you for your feedback regarding your recent stay. I sincerely regret that your experience did not meet your expectations in terms of room comfort and cleanliness. Y our comments have been noted and we will continue to strive for improvements in our services. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,030 리뷰 9.6/10 위치
  • 3,051 리뷰 5.7/10 객실
  • 2,125 리뷰 8.2/10 서비스
  • 58 리뷰 4.6/10 인터넷 가격
  • 1,717 리뷰 3.8/10 안락함
  • 1,289 리뷰 6.9/10 청결도
  • 1,117 리뷰 7.3/10 조식

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