ノボテルリバプールセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,101 件のレビュー

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ノボテルリバプールセンター - Image 1
ノボテルリバプールセンター - Image 2
ノボテルリバプールセンター - Image 3
ノボテルリバプールセンター - Image 4
40 Hanover Street, Merseyside, L1 4LN リバプール, イギリス

説明

ホテルのその他の情報

  • リバプールワンに近い中心部の立地

  • Leisure facilities including swimming pool, Sauna and gym

  • グリーンキー認証ホテル

  • ファミリールームには、大人2名様とお子様2名様まで宿泊可能です。

  • Q パークハノーバーストリートは、ノボテルのお客さまに限り事前予約することで 30 ％割引でご利用いただけます。

当ホテルの客室

ホテル所在地

ノボテルリバプールセンター

40 Hanover Street, Merseyside
L1 4LN リバプール
イギリス

GPS:53.403169, -2.984534

電話番号
ファックス +44 151 702 5110

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,101 件のレビュー

トリップアドバイザーの評価  4.0/5  3,245 件のレビュー

2 nights for a quick visit

トリップアドバイザーの評価 4.0/5

dcpctrainer2023 Couples - トリップアドバイザー認証口コミ

2 nights for a quick visit to Liverpool. The hotel is ideally located for Liverpool One with the hustle and bustle night life. Restaurants and bars in abundance. Very close to Albert Dock approx 10 min walk. Shopping malls close by if needed. Hotel rooms very good size all accessible via lifts, no ground floor rooms. We opted for 2 x single beds although they seemed to be 3/4 size which was great. The staff couldn’t be more helpful. My only disappointment was breakfast. The cooked breakfast was self serve however it was set on a cold serving unit, the food ended up being warm only. Again the staff said they could heat the food but you had already eaten some of it. The chefs will provide other items which are not on the menu, like poached eggs etc. All in all very good value for money in a clean and smart hotel located in the heart of the tourist area.

Dear dcpctrainer2023, Thank you for your positive feedback regarding your recent stay at Novotel Liverpool Centre. We are delighted to hear that you enjoyed our prime location, spacious rooms, and the helpfulness of our staff. We appreciate your comments regarding the breakfast experience. We strive to provide a high-quality dining experience, and I apologize that the cooked breakfast did not meet your expectations in terms of temperature. Your feedback is invaluable, and we will ensure that this is taken into account for future improvements in our service. It is wonderful to know that you found our hotel to be great value for money, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

Hotel Stay

トリップアドバイザーの評価 4.0/5

623trishc Couples - トリップアドバイザー認証口コミ

Hotel was good nothing special, service could have been better, a sort of do it yourself attitude, room size good clean

Dear 623trishc, Thank you for your feedback. We are pleased to hear you found the room clean and of good size. We value your comments regarding service and will consider your insights as we strive to enhance our guest experience. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

Good location but dirty and not very friendly

トリップアドバイザーの評価 2.0/5

Joanna T トリップアドバイザー認証口コミ

When you enter the hotel, you‘re welcomed by a wonderful smell of chlorine. It goes downhill from there.,. The rooms are not exactly clean, and there is no toilet brush or a sink in the toilet (no great for people with normal hygiene standards). It takes several swipes of your room card for the elevator to finally move so take the stairs of you‘re in a hurry. The staff are not particularly friendly. The rooms don’t get cleaned during you stay. The location and price are good but not good enough to come back here again.

Dear Joanna T, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive remarks about our location and pricing. However, I sincerely apologise for the issues you encountered during your visit. It is concerning to hear about the cleanliness of your room and the lack of essential amenities. We strive to maintain high hygiene standards and your comments will be shared with our housekeeping team for review. Regarding the elevator, I understand the frustration and appreciate your patience. Additionally, our team is trained to provide friendly service, and I regret that this was not your experience. We value your feedback as it helps us improve our services. We hope you may reconsider us in the future. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

Poor experience

トリップアドバイザーの評価 2.0/5

Flyer41228366602 ファミリー - トリップアドバイザー認証口コミ

We stayed here 2 nights 29-31 Dec, 2 adults - 2 children. We didn’t rate the hotel and would not return. Our overall assessment was the hotel seemed to be lacking any real leadership, we never saw one person who looked to be providing experience/direction to colleagues . Check in was quick but we were offered no guidance regarding parking/the local area/meal reservations The hotels restaurant /bar area which is the same area for drinks/breakfast/evening meal is quite small and wasn’t cleaned well and felt grubby. We ate in the hotel on the 2nd night and although there wasn’t anything wrong with the food it was uninspiring with a poor menu choice. Our waitress was just going through the motions. A 3 course meal took 2.5 hours, whilst we wernt in a rush it felt we waited unnecessarily long between courses when the restaurant was quiet . The bar/restaurant area is full of sports screens which we didn’t mind but does reduce the ambience if you are wanting a more intimate drink The hotel had a rule that you couldn’t sit in the restaurant area for a drink, whilst I understand this after 9pm restaurant reservations were non existent and we saw families who were patrons of the hotel refused a seat as it was the restaurant and then watched them go to their room as there was no where for them to sit. In my eyes employees should be given discretion to bend the rules when it makes sense The lifts drove us wild during our stay, you had to swipe your key card and we had no end of battles with key cards not working. The toilets in the restaurant/bar were on the lower ground floor and needed a key card, which became a faff with 2 children. This all sounds minor but we got stuck in the lift once and got ourselves quite distressed. Talking to other guests we weren’t alone We wouldn’t recommend but if you do have a booking, there are some plus points. Location is fab, with nice bars/restaurants/shops in immediate vicinity, it’s next door to a home bargains! The room had a cold mini fridge in the room which we found handy for drinks Q car park next door which was handy

Nice spot in central location

トリップアドバイザーの評価 4.0/5

EuroTravellerHols ファミリー - トリップアドバイザー認証口コミ

Spent two nights here recently at the end of December as base for heading to a match. 2nd visit here and hotel ticks all the boxes. The location is excellent, check in/out was quick. Breakfast was lovely and overall service was good. Rooms are fine; little on small side but perfect for 2 nights. Will return.

との提携 TripAdvisor

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周辺の他の施設

リバプールのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。