イビス スタイルズ リバプール センター デール ストリート 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 926 件のレビュー

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67 Dale Street, L2 2HJ リバプール, イギリス

説明

ホテルのその他の情報

  • Central location, with The Cavern being around the corner, free wifi throughout the hotel

  • Recommended discounted car park at NCP Moorfields behind the hotel

  • We welcome well-behaved dogs for £10 per dog, per night

  • Complimentary unlimited hot drinks and water All Day long during your stay

  • Wake up to a continental buffet breakfast, complemented by a selection of hot items

当ホテルの客室

ホテル所在地

イビス スタイルズ リバプール センター デール ストリート

67 Dale Street
L2 2HJ リバプール
イギリス

GPS:53.408451, -2.987728

電話番号
ファックス +44 151 243 1725

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 全館禁煙
建物付近
  • 駐車場

RESTAURANT

Offering a varied menu of healthy, international cuisine using locally sourced ingredients, our on-site restaurant provides the perfect spot to take your time over dinner and relax and unwind in style.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  926 件のレビュー

トリップアドバイザーの評価  4.5/5  3,326 件のレビュー

2025エクセレンス認証

Good stay near Mathew street

トリップアドバイザーの評価 5.0/5

802derrickn トリップアドバイザー認証口コミ

Stayed here with friends it's a nice hotel we have stayed here 3 times now room only small but comfortable we get free tea and coffee and it's a short walk to caven and Matthew street and Liverpool city centre.

Dear Derrick, Thank you very much for your lovely 10/10 review and for choosing to stay with us again. We’re really pleased to hear you and your friends enjoyed your stay and that you find the hotel comfortable and well located, especially being so close to Matthew Street, the Cavern and the city centre. It’s great to know you appreciate the free tea and coffee as well. We truly value your loyalty and look forward to welcoming you back for your fourth visit very soon. Kind regards, Greta Di Pinto Assistant General Manager

Good value pleasant stay

トリップアドバイザーの評価 5.0/5

AlisonC588 トリップアドバイザー認証口コミ

Stayed 3 nights. Hotel is very central but my room on 3rd floor was quiet. Nice little bar and breakfast area. Staff very attentive and at breakfast kept everything well stocked and clean. All very clean and nice hot shower

Dear Alison, Thank you very much for your wonderful 10/10 review and for staying with us for three nights. We’re delighted to hear you enjoyed the central location while still having a quiet room, and that you liked our bar and breakfast area. It’s especially nice to know our team made a positive impression by being attentive and keeping everything well stocked and clean. We’re also glad you enjoyed a nice hot shower and found the hotel clean throughout. Thank you again for your kind comments. We hope to welcome you back to ibis Styles Liverpool very soon. Kind regards, Greta Di Pinto Assistant General Manager

A cruise sort of room!

トリップアドバイザーの評価 4.0/5

MelE06 トリップアドバイザー認証口コミ

The location of the hotel is great, sufficiently close to everything where one is able to walk everywhere! Upon check in, the 'reception' were two kinda pulpits with someone standing there to check you in - minimalist style I hear. The room had a Beatles theme and resembled a room similar to being in a cruise ship, particularly the bathroom. The bathroom is elevated within the room and the space within is quite small. Perhaps if some of the space in the room can be given to the bathroom, it might make it more spacious. There is a lack of vanity space and hence most vanity amenities would need to be placed on the smallish table outside. Everything else in the room is appropriate and clean. If one had a suitcase, it might be slightly challenging to get it opened. The free 24/7 coffee /tea in the lobby is great. The staff are really nice and one was always greeted by them getting in and out of the hotel. There was a beautifully decorated lobby which was inviting for one to chill and hang out in. All in all, a good hotel to stay in.

Thank you very much for taking the time to share such a detailed review of your stay. We're delighted to hear you enjoyed our central location, the unique Beatles-themed décor, and the friendly welcome from our team. It’s also lovely to know that the 24/7 coffee and tea facilities and our lobby space added to your experience. We appreciate your comments regarding the layout of the room and bathroom. Our design does follow a more compact, cruise-style concept, and while many guests enjoy the quirky feel, we understand it may not suit everyone’s preferences. It’s wonderful to hear that overall you found the hotel clean, comfortable, and a good place to stay. We hope to have the pleasure of welcoming you back on your next visit to Liverpool! Regards, Joanna, General Manager

A NIGHTMARE HOTEL. DON’T BOOK IT SO THIS WON’T HAPPEN TO YOU.

トリップアドバイザーの評価 1.0/5

Talita O トリップアドバイザー認証口コミ

A NIGHTMARE HOTEL. DON’T BOOK IT SO THIS WON’T HAPPEN TO YOU. We stayed two nights in Liverpool, and the room we were given was an adapted room for disabled guests. First of all, the heater wasn’t working properly. It was -1°C outside, and the room simply wouldn’t warm up at all. But here comes the worst part: when I decided to take a shower, I realized the water wasn’t getting hot. I tried getting under the shower several times, and all I could feel was COLD water running over my body in a freezing room, at -1°C outside. It was absolute torture. I asked my husband to speak to someone at the reception, and he did. The woman at the front desk told him she would come upstairs in 5 minutes. I waited for over an hour. She never showed up. My husband went back to the reception, and to my surprise she said, “The water heats up to a maximum of 42 degrees,” and that “the hotel was fully booked, so there were no rooms available,” and she couldn’t do anything about it. My husband insisted that the water was running cold, nowhere near 42 degrees as she claimed. IT WAS COLD! But she didn’t even bother to come upstairs and check our complaint. She kept repeating that she couldn’t do anything and that the water was “fine.” So yeah… first she left me waiting for over an hour, and second, they’re letting DISABLED GUESTS take cold showers without even taking the customer’s word seriously. I ended up washing my hair in the sink. Do you think that’s the end? Hahaha NO! IT GETS EVEN WORSE! We emailed the hotel manager explaining everything that happened, and to our surprise she told us that we were offered another room and we refused it. WHAT??? Who’s lying here? Either the manager or the hotel staff. Do you really think I would refuse a room with hot water and normal heating? Who does she think she’s fooling? After we replied, we never heard back from her again. No apology, no compensation… NOTHING. Mind you, this was a room for disabled guests! Is this really how they treat people who need extra assistance? My honest suggestion: DO NOT SPEND YOUR MONEY AT THIS HOTEL. Whatever you need, they won’t provide a proper solution!

Dear Talita, Thank you for sharing your feedback. I am very sorry to hear that your stay did not meet expectations, and I fully understand how upsetting the situation must have felt. I would like to clarify a few points that may help explain what happened while also acknowledging your experience. In our accessible rooms, the maximum water temperature is limited to 41°C for safety reasons, and this is also explained in the bathroom signage. This ensures that guests who may be more vulnerable to burns are protected at all times. I appreciate that this may have felt cooler than expected, especially on a very cold day. Following your report at reception, two members of our team have confirmed that an alternative room was offered, where the water system is not temperature-restricted. We are very sorry if this was not clear or if there was any misunderstanding at the time. Our team also advised that after you mentioned the water issue, you returned to your room to check the temperature. When you did not return to reception, they believed that the issue had been resolved. I completely appreciate that this was not the experience you wished to have, and I am sorry for the frustration this caused. Your feedback helps us ensure our communication is clearer and that we support all guests, especially those in accessible rooms, as effectively as possible. Kind regards, Greta Di Pinto Assistant General Manager

Stolen money and disappointing experience

トリップアドバイザーの評価 1.0/5

mattypeb トリップアドバイザー認証口コミ

When we arrived, they told me I had nothing to pay because I had paid in advance however after checking out I was then charged again and they claimed they had only taken one payment so the second payment has vanished into thin air Other things that went wrong is they gave us the wrong kind of room, then the room we eventually got smelled weird and their was a constant draining noise at night This was a really disappointing experience

Thank you Matty for taking the time to share your feedback, and I’m truly sorry for the frustration you experienced during your stay. I want to reassure you that your money was not stolen. What happened was a system glitch that caused a temporary duplicate transaction to appear. As soon as we identified the issue, the duplicate payment was voided immediately, and the error has been fully rectified. Sometimes technical glitches can occur, but please rest assured that no additional funds were taken from you and nothing has “vanished into thin air.” Your refund was processed automatically depending on your bank’s timescales. Regards, Joanna, General Manager.

との提携 TripAdvisor

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リバプールのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。