イビス リバプール センター アルバート ドック-リバプール ワン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,107 件のレビュー

ベストレートをお約束
イビス リバプール センター アルバート ドック-リバプール ワン - Image 1
イビス リバプール センター アルバート ドック-リバプール ワン - Image 2
イビス リバプール センター アルバート ドック-リバプール ワン - Image 3
イビス リバプール センター アルバート ドック-リバプール ワン - Image 4
27 Wapping, L18LY リバプール, イギリス

説明

ホテルのその他の情報

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

イビス リバプール センター アルバート ドック-リバプール ワン

27 Wapping
L18LY リバプール
イギリス

GPS:53.399925, -2.98709

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

FOGG'S

非契約写真

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,107 件のレビュー

トリップアドバイザーの評価  4.0/5  2,632 件のレビュー

Stay

トリップアドバイザーの評価 3.0/5

Nicola E トリップアドバイザー認証口コミ

Positives - Comfortable bed & pillows, Cheap parking. Negatives - Weird smell in room, air con and sink tap smelled of sewage when using, Room looking very tired, knocking sound coming from upstairs every night, noisy hotel & the door very heavy to open. Ok for the price we paid, but won’t be staying again.

Dear Nicola, Thank you for your feedback regarding your recent stay. We are pleased to hear you found the bed comfortable and appreciated the affordable parking. However, we sincerely apologise for the unpleasant odours and the disturbances you encountered. Your comments concerning the room's condition and noise levels have been noted and we will take them into consideration for future improvements. We hope to provide a more satisfactory experience for our guests in the future. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Ok for a base

トリップアドバイザーの評価 3.0/5

trafeiliolot ファミリー - トリップアドバイザー認証口コミ

Having used here several times before this was our most disappointing stay Staff lovely and cannot fault. Parking and location fantastic along with the price however our toilets stank of sewage.. Then my mother had to change room as she had no heating to then go to another room and no heating there either. Staff did give them a small heater which did the job! Rooms look tired. No place to put your kettle so you had to make the tea on the floor and use the bedside cabinet that wasn't stable. I would go again if it was just my husband and I but not with my family and pay a bit extra to stay with them

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our staff lovely and appreciated our location and pricing. However, we sincerely apologise for the issues you encountered with the sewage odour and the heating in your mother's room. We understand how distressing these matters can be and regret that they impacted your experience. We have noted your comments about the room conditions, including the kettle placement and stability of the bedside cabinet. Your observations are invaluable in helping us enhance our facilities. We strive to offer our guests a comfortable and pleasant environment and it is disheartening to learn that we fell short during your visit. We appreciate your willingness to consider staying with us again in the future and hope to provide a more satisfactory experience. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Good location, disappointing hotel.

トリップアドバイザーの評価 2.0/5

U6302QWhannahw Couples - トリップアドバイザー認証口コミ

Stayed here on New Year’s Eve, the room cost £140 and was not worth it in our opinion. The location (2 minutes walking distance from the Albert dock) is the best thing about this hotel. The room had a strange smell but appeared clean enough with all the basic amenities you would expect. We did not request but were given an accessible room. These rooms have emergency pull chords in them. The chord had a knot in it and did not touch the floor- therefore if a disabled person had a fall in the bathroom, they may be unable to reach the pull chord. This is obviously totally unacceptable. Loud music was being played in the room next to ours from 6pm onwards- this did not stop until 8.30pm. We were woken up at 4am by extremely loud guests singing and shouting in the corridors- this is somewhat understandable as it was NYE however it took over 20 minutes for hotel staff to remove the noisy guests. We would not choose to stay here again as we were pretty disappointed and did not sleep well.

Dear Hannah W, Thank you for sharing your feedback regarding your recent stay at ibis Liverpool Centre Albert Dock - Liverpool One. We are pleased to hear that you appreciated our hotel's prime location near the Albert Dock. However, we sincerely apologise for the inconveniences you experienced during your visit. Your comments about the unusual smell in the room and the accessible room's emergency pull cord have been noted, as we prioritize the safety and comfort of all our guests. We regret that the noise disturbances from neighboring rooms and corridors affected your sleep quality, especially on New Year's Eve, and we will address this with our team to ensure a better experience for future guests. We appreciate your insights and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind Regards Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Doggy Friendly Hotel To The Extreme And Unacceptable Level

トリップアドバイザーの評価 3.0/5

Roy L トリップアドバイザー認証口コミ

Stayed at this hotel during last few days with friends. Have stayed at the hotel on several previous occasions in recent years. Great location and friendly staff. Staff have done a good job dressing the reception area for Christmas making the hotel warm and welcoming. Breakfast is basic but ok. On site parking is very useful. Room was looking a little tired. The heater did not work properly so room was too cold for me but after reporting to Reception maintenance resolved the issue with the heater. Bed this time was very hard impacting sleep quality. Significantly, I hadn't realised that the hotel now was dog friendly. For someone who is afraid of dogs this is a big no no! Noticed 5/6 dogs during our stay with their owners and all seemed to be staying on different floors? Suggested to me that there were no dedicated room for guests with dogs. I did ask Reception about this and they were surprised by the question and gave me the impression that there were NO DEDICATED rooms for dog owners and their dogs. Not hygienic and unacceptable surely for non-dog guests like me. I actually complained to Reception about dogs being allowed to accompany their owners in the breakfast room. One owner was walking his dog around the buffet counter while collecting his food, patting his dog in the process. The Receptionist agreed with me that it was not acceptable but did nothing about it. Come on IBIS this is surely unhygienic and unacceptable practice to your guests regardless of if there dog owners. Standards have slipped and won't be staying here again!

Dear Roy, Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our location, friendly staff and festive decorations. However, we regret that your experience was marred by concerns related to our pet-friendly policy. We understand that this aspect can be challenging for guests who may not be comfortable around dogs. While we strive to create an inclusive environment for all our guests, we are committed to ensuring that hygiene and comfort levels are maintained throughout the hotel. Your comments regarding the presence of dogs in the breakfast area have been noted, as we take such matters seriously to uphold our standards. We sincerely apologise for any inconvenience you experienced with your room's heating and the quality of your bed. Your feedback is invaluable, and we will be reviewing these matters to enhance our guests' experiences in the future. Thank you once again for sharing your thoughts, and we hope to have the opportunity to serve you better in the future. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Convenient location

トリップアドバイザーの評価 4.0/5

Liz W ファミリー - トリップアドバイザー認証口コミ

Helpful and approachable staff. Good to have parking available (at a reasonable cost). Rather difficult to get the room temperature to an acceptable level because of the location of the heater unit

Dear Guest, Thank you for your kind feedback regarding our location and staff. We appreciate your comments about the parking facilities. We will take note of your concern regarding the room temperature for future improvements. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 3,353 件のレビュー 9.6/10 ロケーション
  • 3,395 件のレビュー 5.9/10 客室
  • 2,453 件のレビュー 8.4/10 サービス
  • 43 件のレビュー 4.7/10 インターネット
  • 1,866 件のレビュー 3.8/10 快適さ
  • 1,483 件のレビュー 6.9/10 清潔さ
  • 1,240 件のレビュー 7.6/10 朝食

Powered by Trustyou

周辺の他の施設

リバプールのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。