イビス リバプール センター アルバート ドック-リバプール ワン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,565 件のレビュー

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27 Wapping, L18LY リバプール, イギリス

説明

ホテルのその他の情報

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

当ホテルの客室

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ホテル所在地

イビス リバプール センター アルバート ドック-リバプール ワン

27 Wapping
L18LY リバプール
イギリス

GPS:53.399925, -2.98709

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

FOGG'S

非契約写真

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,565 件のレビュー

トリップアドバイザーの評価  4.0/5  2,598 件のレビュー

Liverpool

トリップアドバイザーの評価 3.0/5

S7489ZOdawnd トリップアドバイザー認証口コミ

Stayed in twin room but there was No room to separate the 2 singles in might aswell been a double too close to wardrobeand desk...I have restless legs syndrome so I like to have space so I don't keep kicking my husband ...breakfast good and most people catered for but would expect vegetarian sausage maybe these days...more mature staff lovely. We arrived 10 mins before start of F1 and was expecting to have to run somewhere to watch but the lovely lady on desk put it on for us in the bar...mature staff lovely younger ones not so nice ..we asked if disabled parking was available but no chance of using it as staff and other people with No badge used most of spaces ..the best thing about this hotel in location...right by the Albert dock and city centre

Dear Dawn, Thank you for sharing your feedback from your recent stay with us. We appreciate your comments regarding the room layout and accessibility. We are glad to hear that you enjoyed the breakfast options and that our more mature staff members left a positive impression. It's great to know that our convenient location by the Albert Dock and city center was a highlight for you. We apologise for any inconvenience caused by the lack of space in the twin room and the availability of disabled parking. Your feedback is valuable to us, and we will address these issues internally. We hope to welcome you back in the future for an improved experience. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Overall a nice stay.

トリップアドバイザーの評価 3.0/5

David Y トリップアドバイザー認証口コミ

We stayed over for my daughters dance competition. I can't fault the hotel/room it had everything you needed for a short stay, rooms bit outdated but was nice and clean. Breakfast was lovely and lots of selection. Great that it stays on till 12. Couple of negatives, security lady needs to learn about talking to customers with a kindly manner instead speaking to us with an awful attitude because a few of us moms was laughing. We was WARNED to lower our decibals not once but twice in 1 conversation because we was upsetting other customers. No customers was affected by our laughing and said how rudely we was spoken to. If it was that we was being too loud I would of appreciated just to be told nicely to lower our laughing instead of the attitude and manner she said it in. Ruined our night has we felt we couldn't even speak so we ended up going to our rooms early. 2nd negative, I was told it was £16 a day for my friend to use the carpark while waiting for us to finish competition. I went to pay and got charged £28 which is very expensive for 10 hours parking! So please check cost before you park on there. Overall a nice stay.

Dear David, Thank you for sharing your feedback with us. We are glad to hear that you found the hotel and room suitable for your stay, and that you enjoyed the breakfast selection. We sincerely apologise for the inconvenience you experienced with the security personnel and the unexpected discrepancy in the car park charges. Rest assured, we will address these issues internally to ensure a more pleasant experience for our guests. Your comments are truly valuable to us as we strive to improve our services. We hope to welcome you back in the future for an even better experience. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Smelly hotel.

トリップアドバイザーの評価 1.0/5

Hauxy ビジネス - トリップアドバイザー認証口コミ

Stinks.This hotel smells like a greasy spoon. The kitchen isn’t vented well and the rooms. Public areas all smell like fried food badly masked with air freshener. I had to stay here last year and it stunk then too. The cleanliness of the room has slightly improved but given the choice I would avoid this hotel.

Dear Hauxy, We sincerely apologise for the inconvenience you experienced due to the odours in our hotel. We are committed to providing a pleasant stay for all our guests. We will address the ventilation issue in the kitchen to ensure a more pleasant environment throughout the hotel. Your feedback is invaluable and we appreciate your observations on the room cleanliness. We hope you would reconsider staying with us in the future. Thank you for bringing this to our attention. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Great stay in no frills hotel

トリップアドバイザーの評価 4.0/5

unichick1976 ファミリー - トリップアドバイザー認証口コミ

We stayed here for a concert. The room was perfect for our requirements. We only noticed after the concert the toilet door of room 229 wouldn’t shut! The hotel was so quiet & we had a great nights sleep. The food was great at breakfast. My daughter in particular loved the Nutella machine. Can’t fault it but don’t expect the ritz. Staff were quite young & could have been friendlier but they weren’t unfriendly either. The lifts were fast which is always a plus. Hotel doesn’t ring taxis for guests so make sure to Uber. Overall a good stay & we’d stay again.

Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you had a great stay with us during the concert and that the room met your requirements. We are glad you that you've had a good night's sleep and liked the breakfast, especially the Nutella machine. We appreciate your feedback regarding the staff, and we will share this with the team for further improvement. Please note that we can arrange taxis for guests on request. However, we find on event dates such as concerts and football games, when we book taxis, there is often quite a wait and it is often better to use companies such as Uber, to make your taxi reservation. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Locked out of room 7.15 am

トリップアドバイザーの評価 2.0/5

D9594ZMbeng トリップアドバイザー認証口コミ

Tiny room but did have air-conditioning. Was with a tour group and our breakfast time was 7 to 7.30 and on bus by 7.45 Went to breakfast at 7 and left to go back to room to brush teeth and collect luggage. Found we were locked out of rooms , key card deactivated and same for our friends. Had to line up at reception to get access to our rooms again. The guy at reception was rude and couldn't of cared less. What hotel locks you out of your room 7.15 in the morning. Stay away from this horrible place.

Dear Ben, We sincerely apologise for the inconvenience you experienced during your recent stay with us. It is truly disappointing to hear about the issues you faced with accessing your room and the unprofessional behavior you encountered at the reception. We understand the importance of a seamless and pleasant stay for our guests, and we regret that we fell short in meeting your expectations. Please be assured that we will address this matter internally to prevent such incidents from happening in the future. Your feedback is invaluable to us, and we hope you will give us another opportunity to provide you with the quality service that we are known for. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

との提携 TripAdvisor

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