ibis Constantine 3 stars

Customer review rating (ALL Rating) 3.8/5 24 reviews

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Description

Hotel extras

  • Bedroom with mountain view

  • Dining offer, French cuisine

  • Free WiFi

  • Secure car park

  • Downtown, close to tourist sites

Our accommodation(s)

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Hotel location

ibis Constantine

2 Square hadj Ali
25000 CONSTANTINE
Algeria

GPS:36.365423, 6.606941

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

KITCHEN

Enjoy the Mediterranean setting, tastes and scents. Savor the delicate aroma of food cooked in olive oil.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  24 reviews

TripAdvisor Rating  3.5/5  387 reviews

Nice location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Fast check-in process. No refrigerator like the Ibis in Setif. Staff helped dry-clean clothes. However around 10:00 am, thrre was no one at the reception desk fir twenty minutes.

Dear Rabah S., We very much appreciate your comments regarding your stay at the ibis Constantine. Your feedback is very important to us, and we are very sorry that some of our hotel's services did not meet your expectations. We thank you again for sharing your experience and hope that your next visit will be more pleasant than the last. Sincerely, Akrame CHEKROUN General Manager

i did not like it

Customer review rating 0.5/5

Kim Y. J. Business - Confirmed reviews ALL

rooms are small, there is no the bare minimum of anything, compared to prices everything is exaggerate

Dear Young Kim j., Thank you for taking the time to tell us about your experience at the ibis Constantine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Akrame CHEKROUN General Manager

Disappointed at Ibis Constantine in Algeria

TripAdvisor rating 3.0/5

spc354 TripAdvisor review

Stayed in an Accor property after a long time (Covid...). My status is gone, and I am lowly Classique. Very polite and friendly front desk. However room is very small. No fridge, and no arrangement for coffee in my room. No amenities in the shower. Soap dispenser empty :(. Only two towels and no hand towels. Facilities are sub-par compared to unbranded local 3* properties even in south (Ghardaia, El Oued). Don't recommend this property.

Dear guest, First, thank you for taking time to share your feedback with us following your stay. We apology that some of our services didn't meet your expectations, however, be assured that we will immediately implement the required actions to correct the mentioned dysfunctions and prevent this from happening in the future. We hope to welcome and serve you again very soon. Kind regards

Good hotel in an ideal location.

TripAdvisor rating 4.0/5

david b Friends getaway - TripAdvisor review

Stayed here during our recent trip to Algeria and was very happy with the experience. The hotel is very clean and smart, and in an ideal location, right in the heart of Constantine. We made the most of the bar each night, either in the Ibis or next door in the adjoining Novotel. The rooms are comfortable enough for a budget hotel, although the curtain in our room needed repairing. We had a buffet breakfast each morning which was ok. The staff were very friendly and polite, so I would recommend this place if visiting wonderful Constantine.

Cher David, First, thank you for taking time to share your feedback with us following your stay. Your positive review is very encouraging, many thanks for sharing. We hope to welcome you and serve you again very soon. Kind regards

Nice Location, Rooms Questionable

TripAdvisor rating 3.0/5

middle_aged_guy TripAdvisor review

This hotel has a great location that is convenient to markets and restaurants. It is a little worn out and room service was questionable. The room did not have a trash can when I checked in and I had to make a request for one. They first delivered the trash can and a few hours later, they delivered the trash can liner. The room also came with only 2 large towels, one of them I had to use as a shower mat. I would have expected some hand or face towels. The safe also did not work, it required numerous visits over several hours to get fixed. The front desk was very efficient for check in and check out but was not that helpful in providing directions-- I chalk this up to probably a language issue, I only spoke English.

Dear guest, First, thank you for taking time to share your feedback with us following your stay. We apology that some of our services didn't meet your expectations, we will immediately implement the recquired actions to correct them. We hope to welcome and serve you again very soon. Kind regards

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Other web-users rate our hotel

  • 120 reviews 9.7/10 Location
  • 224 reviews 4.4/10 Room
  • 346 reviews 8.3/10 Service
  • 11 reviews 6.8/10 WiFi
  • 123 reviews 5/10 Cleanliness
  • 106 reviews 7.7/10 Breakfast
  • 74 reviews 4.7/10 Comfort
  • 43 reviews 2.7/10 Value

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Novotel Constantine 3 stars

Customer review rating (ALL Rating) 3.8/5 (84 reviews)

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