Sofitel Mumbai BKC 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,368 件のレビュー

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C 57 Block G, Bandra Kurla Complex, Bandra East, 400 051 ムンバイ, インド

説明

ホテルのその他の情報

  • 米国領事館とジオワールドコンベンションセンターまで徒歩5分以内

  • クラブ ミレジムルームでは、空港送迎サービスとクラブアクセスを含むラグジュアリーな施設をご利用いただけます

  • ペットのご同伴も歓迎しています。ご宿泊の条件については、予約センターにお問い合わせください。

  • ハイテク設備、屋内／屋外をお選びいただける 9 つのパーティー／ミーティング会場

  • 豪華な多国籍料理を提供する、アワードを受賞した5つのレストランやバーからお選びいただけます

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ホテル所在地

Sofitel Mumbai BKC

C 57 Block G, Bandra Kurla Complex, Bandra East
400 051 ムンバイ
インド

GPS:19.0675, 72.868611

電話番号
ファックス +91 22 6117 5001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,368 件のレビュー

トリップアドバイザーの評価  4.8/5  9,076 件のレビュー

Good stay, but check-in issues took away from the experience

トリップアドバイザーの評価 3.0/5

vir3n トリップアドバイザー認証口コミ

Stayed at the Sofitel BKC Mumbai for a night and had a good time apart from a few things. Rooms are great and big, staff at both Pondicherry Cafe and Club Millesime deserve a shoutout. The concierge was great and helped us with each query we had. I was given certain information over the phone by the front office prior to arrival, which was not fully honored at check-in. Make sure to have such communication confirmed over email or remember the staff member’s name you spoke to, as they tend to ask for proof of conversation. Unfortunately, this experience at check-in affected our mood for the rest of the day. I would say their ALL Accor status recognition is average, at best.

Bonjour Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Mumbai BKC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback has been taken in the spirit it was intended and we have escalated the same to the concerned team to ensure that we continue to provide a seamless and memorable stay experience for our guests. I assure you that we will definitely work on the valuable feedback given by you. We request you to please share your contact details at taniska.chakrabarti@sofitel.com to be able to connect with you and offer a better resolution and ensure your comfort and satisfaction as your feedback is extremely valuable to us We are delighted to welcome you back with us. Sincerement, Neha Chhabra, General Manager Sofitel Mumbai BKC!

Shekhar from housekeeping is excellent!

トリップアドバイザーの評価 5.0/5

Connector61237304828 トリップアドバイザー認証口コミ

Shekhar keeps the room in great condition and offers me with great services. He is professional and friendly. Thank you so much.

Bonjour Guest, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel. We look forward to welcoming you back with us. Sincerement, Neha Chhabra General Manager Sofitel Mumbai BKC!

Clean and Consistent!

トリップアドバイザーの評価 5.0/5

Sanvitha S トリップアドバイザー認証口コミ

Shekhar was super helpful and very prompt in ensuring our room was clean and neat ever day during our stay. Always felt refreshed and clean after coming back to our room!

Bonjour Guest, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel. We look forward to welcoming you back with us. Sincerement, Neha Chhabra General Manager Sofitel Mumbai BKC!

Luxury Hotel stay in Mumbai

トリップアドバイザーの評価 5.0/5

D3246TIjohnw トリップアドバイザー認証口コミ

Booked Sofitel as a result of a stay at another Sofitel. Was not disappointed. Hotel has a great staff, friendly and helpful. The hotel is some distance from Central Mumbai but relatively close to the airport. Traffic in and around the area is the typical chaos found in India. No trouble to get Uber's and taxi's. Room was a reasonable size with a comfortable bed. We had our adult daughter with us and needed a rollaway which was not at all comfortable (too hard) and cme without enough pillows. Small pool area on 3rd floor was neat and tidy although water seemed a bit chilly. Good poolside service. Cafe and breakfast buffet were very good. Lots of chocies at reasonable prices and staff were helpful and friendly. Concierge and front of hotel deserve special mention for their helpfulness. Would definitely stay here again if ever back in Mumbai.

Bonjour Guest, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel. We look forward to welcoming you back with us. Sincerement, Neha Chhabra General Manager Sofitel Mumbai BKC!

Perfect Stay

トリップアドバイザーの評価 5.0/5

Ajaysinhji トリップアドバイザー認証口コミ

Amazing Stay for Staycation in Mumbai, it was our layover Stay but enjoyed like Staycation. We have reached early but as an Accor Gold Member they have allowed early check in and the breakfast as well which we couldn't avail as Stay was just till the night... Restaurant ambience, the live music & the food is awesome even they have different restaurants in this property. Room was very beautiful with all the amenities which required, all staff are very sweet & professional. Thanks definitely we will visit again whenever we will be in Mumbai. Ajaysinh Jadeja Wandering Minds with aj

Bonjour Guest, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel. We look forward to welcoming you back with us. Sincerement, Neha Chhabra General Manager Sofitel Mumbai BKC!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,046 件のレビュー 9.4/10 ロケーション
  • 2,090 件のレビュー 8.6/10 客室
  • 6,503 件のレビュー 9.5/10 サービス
  • 31 件のレビュー 7.4/10 インターネット
  • 3,344 件のレビュー 9.4/10 料理
  • 1,429 件のレビュー 9.4/10 雰囲気
  • 1,091 件のレビュー 9.5/10 朝食
  • 887 件のレビュー 8.5/10 設備

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ムンバイのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。