Pesan informasi

Hotel Sofitel Mumbai BKC bintang 5

Catatan tamu Avis 4.7/5 7.651 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

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+ 12 Layanan

Keistimewaan hotel

  • A luxury hotel in the heart of Mumbai

  • Designed with stars & diamonds as inspiration

  • Stay amidst luxurious settings with French elegance and Indian hospitality

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses bagi tamu disabilitas
  • Hewan peliharaan diperbolehkan Layanan berbayar
  • Permintaan titip anak Layanan berbayar
  • Memiliki penyejuk ruangan
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • LATE CHECK-OUT UP TO 5PM Layanan berbayar
  • Cuci kering / Setrika
  • Penukaran mata uang
  • Portir
  • Concierge
Rekreasi dan aktivitas
  • Kolam air dingin luar
  • Pusat kebugaran
  • Kesehatan
  • Permintaan titip anak Layanan berbayar
Katering
  • Sarapan Layanan berbayar
  • 4 Restoran
  • 2 Bar
  • Layanan kamar
Layanan bisnis
  • 12 Ruang pertemuan
  • Pusat bisnis
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex
Bandra East
Maharashtra
400 051 mumbai
india

Tel: +912261175000

Faks: (+91)22/61175001

Check-in dari 14h00

Check out sampai 12h00

  • Dengan pesawat

    CHHATRAPATI SHIVAJI DOM Pada 6km / 3,73 mil

  • Dengan pesawat

    CHHATRAPATI SHIVAJI INT Pada 10km / 6,21 mil

  • Dengan kereta

    BANDRA STATION Pada 3,5km / 2,17 mil

GPS :19.0675, 72.868611

Akomodasi kami

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

LUXURY ROOM, 1 King Size Bed

Kamar disabilitas
  • Maks. jumlah orang: 4
  • Area: Dari 35 / 377 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, 2 Single Beds

  • Maks. jumlah orang: 4
  • Area: Dari 38 / 409 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

1 King Size Bed

  • Maks. jumlah orang: 4
  • Area: Dari 35 / 377 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

2 Single Beds

  • Maks. jumlah orang: 4
  • Area: Dari 38 / 409 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Restoran dan bar kami

JYRAN - TANDOOR DINING & LOUNGE

Jenis hidangan: Regional

Intimate spaces, a contemporary style and the cuisine of warriors & poets, make this Indian Northwest Frontier Province culinary experience, magical! Savour an innovative beverage menu too, featuring exquisite Gin concoctions, using the finest brands.

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

PONDICHÉRY CAFÉ

Jenis hidangan: Internasional

Discover an epicurean extravaganza with an all-new à la cart menu and al fresco dining at Pondichéry Café. Indulge in a range of delicacies serving the best of world cuisines with refreshing beverages and delectable desserts crafted by our talented chefs.

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

TUSKERS - VEGETARIAN DINING BAR

Jenis hidangan: Masakan vegetarian

Restaurant is temporarily closed.

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

ARTISAN - BAR & LOUNGE

Jenis hidangan: Bistro

Savour delectable dishes and refreshing beverages amidst charming redesigned interiors and al fresco dining, while you sway to eclectic tunes from a popular DJ every evening at this chic venue of music and gastronomy in the heart of Mumbai.

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

L'OH Pool & Bar

Temporarily Closed.

Foto non-kontrak

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

LE BAR DIAMANTAIRE

Cutting edge and an homage to the "Diamantaires" of India, this lobby bar, with its stunning design and India's first Wine Tower, provides the perfect venue for a meeting of minds, friends and deal-makers

Foto non-kontrak

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 12

  • Ukuran maksimal: 1.858

  • Kapasitas maksimal: 1500 orang

  • Kapasitas perjamuan maksimal: 400 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Sofitel Mumbai BKC

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

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Peringkat ALL 4.7/5

7.651 ulasan

tripadvisor

Peringkat TripAdvisor 5.0/5

6.966 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Worst stay ever

Catatan Tripadvisor 2.0/5

Gauravcp85 02/04/2021 Ulasan TripAdvisor tersertifikasi

Their service is very poor and too slow you call for something you will get in 30 min you ask for room cleaning that will be done after 1 hr in this covid situation also they don't offer clean rooms there are finger prints of previous guests which stayed in room floor is dirty spread at breakfast in not upto mark as per the brand all in one it's a mental harassment staying here

Bonjour Gauravcp85, Thank you for staying at Sofitel Mumbai, BKC and we appreciate you for taking time to post feedback of your experience on TripAdvisor. At Sofitel, Mumbai, we endeavor to consistently deliver excellent service to all our guests. Incidents like this challenge us to introspect and find permanent solutions in order to constantly keep improving our products and services. Once again I apologize for the inconvenience caused to you and hope you will not allow this experience to forever mar your impression of our hotel. For your future travel plan, please write to me and I will be delighted to oversee all arrangements of your stay personally. I hope you will give us another opportunity to serve you in the not too distant future. We look forward to welcoming you again soon. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Value for money

Catatan Tripadvisor 4.0/5

Nomad27114743745 Business - 19/03/2021 Ulasan TripAdvisor tersertifikasi

Because of the pandemic, room tariffs were extremely cost effective. Service was good. Not over the top. Had a goof up on my 1st night when i went to dine in. The staff said 4 course dinner was complimentary. I ordered, ate and went back to my room v happy. A call comes from the restaurant and they say it was an error, and i will be billed for my soup. How could i say no? But such errors with so less guests staying at the hotel doesnt speak too high of the brand

Bonjour Nomad27114743745, Thank you for staying at Sofitel Mumbai, BKC and we appreciate you for taking time to post feedback of your experience on TripAdvisor. At Sofitel, Mumbai, we endeavor to consistently deliver excellent service to all our guests. Incidents like this challenge us to introspect and find permanent solutions in order to constantly keep improving our products and services. Once again I apologize for the inconvenience caused to you and hope you will not allow this experience to forever mar your impression of our hotel. For your future travel plan, please write to me and I will be delighted to oversee all arrangements of your stay personally. I hope you will give us another opportunity to serve you in the not too distant future. We look forward to welcoming you again soon. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

A Decent escape from Routine

Catatan Tripadvisor 4.0/5

Sunit A 07/03/2021 Ulasan TripAdvisor tersertifikasi

Service otherwise was good, except that the drinking water given in plastic bottle was of bad quality and we were not provided proper glass glasses & Ice for use. Also the Radio stations were not catching on the Bose system. And there was no Coffee provided to use thru the Coffee Maker.

Bonjour Sunit A, Thank you for staying at Sofitel Mumbai, BKC and we appreciate you for taking time to post feedback of your experience on TripAdvisor. At Sofitel, Mumbai, we endeavor to consistently deliver excellent service to all our guests. Incidents like this challenge us to introspect and find permanent solutions in order to constantly keep improving our products and services. Once again I apologize for the inconvenience caused to you and hope you will not allow this experience to forever mar your impression of our hotel. For your future travel plan, please write to me and I will be delighted to oversee all arrangements of your stay personally. I hope you will give us another opportunity to serve you in the not too distant future. We look forward to welcoming you again soon. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

VERY NICE STAY AT SOFITEL BKC

Catatan Tripadvisor 5.0/5

Naind Kumar S 15/01/2021 Ulasan TripAdvisor tersertifikasi

I and my wife checked-in ON 23rd December 2020 straight from ASIAN HEART HOSPITAL. Our booking was handled very nicely by URVI till checkout on 12th January 2021 evening. The breakfast buffet staff were very helpful as i was supposed to eat certain food after my major heart operation. The rooms were nice and clean and housekeeping staff were very helpful. the front office staff and the security people were very polite. next time when visiting Mumbai, I will definitely book Sofitel BKC

Bonjour Naind Kumar S, Thank you for choosing Sofitel, Mumbai. We appreciate you sparing your valuable time to share feedback of your experience on TripAdvisor. We are pleased to read that you both have had a wonderful experience and that you were impressed with the service at the hotel. Your generous compliments have been shared with the entire team for making your visit a memorable one. Thank you once again for your positive review. You may write to h6451-fo@sofitel.com when travel plans bring you back to the hotel. The team and I look forward to your continued visits and we assure you of our best service at all times. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Front office staff needs training

Catatan Tripadvisor 2.0/5

darshitjk 07/11/2020 Ulasan TripAdvisor tersertifikasi

The opera suite was booked but they allotted a junior suite and were trying to charge me for the opera they rectified the same after 25 minutes Ruhi and Urvi unprofessional. Need a call from a senior p

Bonjour darshitjk It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent stay with us. I understand our Front Office Manager is in touch with you. Do write to us when travel plans bring you back to our hotel and rest assured of a magnifique stay. Thank you once again for your feedback and we hope you will give us the opportunity of welcoming you again soon in Sofitel Mumbai BKC. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Nice stay in Mumbai

Catatan Tripadvisor 4.0/5

vince284 Business - 11/03/2020 Ulasan TripAdvisor tersertifikasi

Nice hotel, good service, location is convenient, the room was large enough, the room service was excellent with great quality and quality of food, breakfast buffet is truly amazing, a very nice hotel to stay

Bonjour vince284 Thank you for choosing to stay with Sofitel Mumbai BKC during your recent visit to Mumbai and for sharing your appreciation with us. We are delighted to read that you had an overall pleasant stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to the Sofitel Mumbai BKC. Sincèrement, Vikas Kapai General Manager - Sofitel Mumbai BKC

Sofitel Mumbai BKC

Catatan Tripadvisor 5.0/5

WORLDTRAVELER78111 Business - 11/02/2020 Ulasan TripAdvisor tersertifikasi

This is a great hotel at Mumbai, I was one of the first customer 8 years ago, when the hotel opened. Since then, I am staying there every time I am going to Mumbai. It is really handy, only 15 minutes from the airport "when trafic is good", BKC is a very quiet area. The personals are very friendly and useful. I recommend this hotel.

Bonjour WORLDTRAVELER78111 It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for your continued patronage over the past 8 years! Thank you ever so much for the showers of praise bestowed on our staff across the hotel who are thrilled to note your appreciation for them. It is indeed very heartening to note your comments about our hospitality, location and meticulous attention to detail. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward. We thank you very much for your patronage and look forward to welcoming you back with us at Sofitel Mumbai BKC soon. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Stay Sofitel

Catatan Tripadvisor 3.0/5

Cindy L Business - 05/02/2020 Ulasan TripAdvisor tersertifikasi

Sofitel has always been my first choice of hotel when i visit mumbai. The crew and services are still excellent however cleanliness of the room needs improvement. The room is dusty and has a stale smell.

Bonjour Cindy L Thank you for taking the time to share valuable feedback with us from your recent visit to Mumbai and for choosing Sofitel Mumbai BKC as your accommodation choice over the past many years. I am sure that your feedback for our staff will serve as an encouragement to all as we strive to continuously improve the quality of our services. I am extremely concerned to read the areas of opportunity that your review has brought to our attention regarding the room. We maintain the highest levels of hygiene and sanitation, and rest assured I have personally addressed your comments with our Executive Housekeeper. Please allow me to add that your observations are not reflective of our normal guest service standards and request you to give us an opportunity to showcase that to you on your next visit to Mumbai. We shall work harder next time to convert your good experiences to best and earn that desired 5th star. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Boys in Mumbai BKC

Catatan Tripadvisor 4.0/5

Krishan B 27/01/2020 Ulasan TripAdvisor tersertifikasi

Stayed at this hotel with some mates. Hotel was of very good standard but however the restaurant and out sourced company that are part of it are very appalling and disrespectful they need to be fired.

Bonjour Krishan B We noted your feedback and were wondering in which outlet we could have done better. Do write to us on h6451-qc1@sofitel.com letting us know of the grievance faced. We would be delighted to resolve this personally with you. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Best hotel in Mumbai

Catatan Tripadvisor 5.0/5

Cmaziol Business - 26/01/2020 Ulasan TripAdvisor tersertifikasi

Great staff, great food, especially Jyran with a nice terrasse. Rooms are large and the bed is amazing. Massage was great, Dyvia had magical hands. I've been going to this Sofitel for 5 years, twice a year and have never been disappointed.

Bonjour Cmaziol It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for your patronage. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our ambassadors ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your stay and especially your spa treatment was. I have shared your feedback with everyone (especially Divya) at the hotel – your appreciation means the world to our ambassadors and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back with us at Sofitel Mumbai BKC soon and thank you again for your patronage over the past 5 years and recommendations to others. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Giorgio

Catatan Tripadvisor 4.0/5

Bellero75 Business - 24/01/2020 Ulasan TripAdvisor tersertifikasi

In general I am satisfait about my stay, BUT I got very disappointed when I asked to stay one night more and pay same price which I had paid. The answer was negative, they asked me almost double rate, then I decided to check-out. When they seen I was with my luggage ready after 5 minutes, they offered me better price in order to convince me to stay, BUT FOR ME WAS TIMEOUT. I moved to another 5 stars hotel nearby airport. I think I will not return at Sofitel Mumbai in the future.

Bonjour Bellero75 Thank you for taking the time to share your comments with us. While we are happy to read that you had an overall pleasant stay at our hotel, it is with sincere regret that we note there were some areas which did not meet your expectations. The gaps that your feedback has highlighted have been carefully noted and we assure you the necessary steps have been taken to improve the quality of our service and avoid reoccurrence. We look forward to the opportunity of welcoming you back again and it is our sincere hope that Sofitel Mumbai BKC remains your choice of hotel on all your future visits to Mumbai. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

excellent stay

Catatan Tripadvisor 5.0/5

Unmay S Business - 15/01/2020 Ulasan TripAdvisor tersertifikasi

the service was amazing and the food and breakfast was amazing with many variety of food both veg and non veg, i love this hotel bcz of location. i am staying in hotel every time my visit to bkc since last 9years . also this time i missed mr parag shah a lot.

Bonjour Unmay S It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent visit. I am so pleased to note that we always meet with your best expectations and that you are floored with our service and exquisite culinary offerings every time over the past many years. We thank you for your recommendation and for your 5 star endorsement and look forward to welcoming you again soon to the Sofitel Mumbai BKC. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Excellent place, perfect for business travelliers to Mumbai

Catatan Tripadvisor 5.0/5

tajrubadilshad2018 Business - 14/01/2020 Ulasan TripAdvisor tersertifikasi

For people on a business tri0p to Mumbai, Sofitel is ideally located in BKC. The hotel more than lives up to to its international acclaim and the food is some of the best you will have. Rooms are lavishly furnished and staff are very helpful. I had to check out early in the morning and in a hurry. Based on my immediate request, the hotel finished all formalities within five minutes, fastest check-out I have ever had.

Bonjour tajrubadilshad2018 It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for your patronage. It is heartening to note your appreciative comments about our hospitality and meticulous attention to detail. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward. Thank you once again for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Terrible Hotel and Miserable service

Catatan Tripadvisor 1.0/5

meghat819 Business - 12/01/2020 Ulasan TripAdvisor tersertifikasi

The hotel is ridiculously expensive and ideally should not have even 3 stars. I stayed there on business and the TV in my room was not working. Despite repeated requests to fix this - no one bothered to respond. The rooms look like strange and the colour schemes are all over the place. Service levels are non existent and the staff is unconcerned. Please avoid this hotel.

Bonjour meghat819 It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent stay with us. I understand our Guest Experience Manager is in touch with you and I thank you for speaking with her regarding your feedback. Do write to us when travel plans bring you back to our hotel and rest assured of a magnifique stay. Thank you once again for your feedback and we hope you will give us the opportunity of welcoming you again soon in Sofitel Mumbai BKC. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

very satisfactory stay

Catatan Tripadvisor 4.0/5

cgala2020 Solo travel - 11/01/2020 Ulasan TripAdvisor tersertifikasi

A good business hotel, comfortable and helpful staff. Dining area was very well equipped with multiple choices of dishes. Enjoyed very much. Would love to come back in future travels.....Club level was very helpful

Bonjour cgala2020 It was a pleasure having you visit us at the Sofitel Mumbai BKC and we thank you for graciously sharing your feedback. We are glad to learn that you had an overall pleasant visit and particularly appreciated the dedication of our staff and your dining experience at our hotel. Your comments are most gratifying and will be shared with the entire team. We hope we will have the pleasure of welcoming you again soon in Sofitel Mumbai BKC. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Best hotel ever

Catatan Tripadvisor 5.0/5

mblad202 Family - 06/01/2020 Ulasan TripAdvisor tersertifikasi

This hotel is the best hotel my family and I have ever stayed in. What a service, what a luxury and what a great breakfast. The New Year's Eve party could not have been better. What a superdelicious food. Amazing. And even a great swimming pool (although the water was a bit fresh). I would recommend this hotel to everyone.

Bonjour mblad202 It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for your patronage. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable time here. Your feedback is most gratifying as it is our endeavour to ensure that our guests have memorable experiences each time they visit us. It was a pleasure to have you with us and we look forward to welcoming you again soon to Sofitel Mumbai BKC. Sincèrement, Vikas Kapai General Manager - Sofitel Mumbai BKC

Classy Hotel

Catatan Tripadvisor 5.0/5

fleeceme Couples - 03/01/2020 Ulasan TripAdvisor tersertifikasi

We stayed in the Sofitel Mumbai just before the New year, the service from the moment we walked in the door to the moment we left was superb, everyone really couldn't do enough for us, we got a room upgrade, and a very nice room indeed. The dining was very good with plenty of selection. On the Sunday we had the brunch special and Amol was on hand all afternoon, great service once again. The overall service and quality of this hotel was a shining light for our stay in India. Thanks to all the team

Bonjour fleeceme Thank you for your encouraging note. Your review on TripAdvisor means a lot to us. Your endorsements on your overall experience, the food and service rendered at Sofitel Mumbai BKC is much appreciated. Request if you could write to h6451-qc1@sofitel.com the next time you plan to visit with family. We would love to have you over once again and take personal care of you. Sincèrement, Vikas Kapai General Manager - Sofitel Mumbai BKC

A VERY WONDERFUL AND UNFORGETTABLE EXPERIENCE

Catatan Tripadvisor 5.0/5

Prince O Couples - 03/01/2020 Ulasan TripAdvisor tersertifikasi

From our very first entrance into Sofitel Mumbai BKC the ambiance was fascinating. Then we went to the reception for check in. That was where we met a young, amiable and fantastic staff by the name Anuja. The reception we received from her was out of this world. We were given as usual the welcome drink and then were checked in. As a Gold member of All Accor Live Limitless our room was upgraded to the privileged Club Millesime room. This lady escorted us to our room to ensure that everything was in order. It was a royal treatment. We requested that more bottles of water should be brought to our room everyday and she immediately approved. Each of the 6 days we spent at the hotel, enough drinking water was placed in our room. When we went for dinner and then breakfast the next morning, we met another wonderful group of staff who were so eager to help in anyway to make our experience unique. A specific distinguishing staff among these staff at the restaurant was a man by the name Noheed. He ensured that everytime we went for our meal that we were well taken care of. As we settled down day after day, we observed and took note of the friendly staff of the hotel, at virtually all the Departments. By the third day of our stay, my wife asked me if we have ever seen or experienced Accor group of hotels that their staff were as nice as this Sofitel Mumbai BKC staff. We tried to see if there is any hotel in this group all over the world that could match this hotel. Our verdict was, NONE that we have been to can be compared with this Sofitel Mumbai BKC team. The cleanliness of the hotel was a top notch. Our memories for our stay here will last long if not forever as we were even given a precious gift by Ms Anuja that will always remind us of Sofitel Mumbai BKC. We where so treated well that I could not even use my welcome drink card as Gold member, because there was no need since the treatment surpassed the need to go for additional drink. Thank you all for making our stay memorable. You are a great Team. Keep it up. Prince Okechukwu Obasi-ike Membership no. 3081033202320815

Bonjour Prince O It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for your patronage. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our ambassadors ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your stay was. I have shared your feedback with everyone ( especially Anuja and Noheed) at the hotel – your appreciation means the world to our ambassadors and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back with us at Sofitel Mumbai BKC soon and thank you again for your patronage and recommendations to others. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Exciting one day stay at Sofitel

Catatan Tripadvisor 5.0/5

Vikas G Couples - 03/01/2020 Ulasan TripAdvisor tersertifikasi

Excellent room, very good service , breakfast menu is very good. We had dinner at Pondicherry and the meuu was really good. Lobby is small , but probably becuase of location.. As a Accor member , next time , we will probablay try to stay at Novotel in Juhu to have a dfferent experience.

Bonjour VikasG886 It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for your patronage. I am truly delighted that you were able to enjoy a generous service experience during your stay and that our ambassadors ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your dining experience was at Pondichery Cafe. We look forward to welcoming you back with us at Sofitel Mumbai BKC soon and thank you again for your patronage and recommendations to others. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Great Hotel located in business district

Catatan Tripadvisor 5.0/5

cpatel50 Family - 02/01/2020 Ulasan TripAdvisor tersertifikasi

Sofitel BKC is normal Sofitel standards hotel … Fantastic and eager staff It does require some renovations as some of the rooms are dated. The staff is excellent - especially at the lounge on the 14th floor …. Front desk staff does require professionalism (I am still waiting for promised bills via e-mail ) ..Concierge services and door staff excellent .. Tuskers restaurant food was extremely spicy .. and décor / ambiance is not that of a top restaurant ..We strayed initially for 3 days and then again for 9 days … while some staff recognized us and provided excellent service, we never saw or met the top management that usually says hello to us as platinum members of Accor. Overall a great stay

Bonjour cpatel50 Thank you for sharing your valuable feedback regarding your recent visit. Your loyalty and patronage to the Accor brand truly means the world to us. I am extremely concerned to read the areas of opportunity that your review has brought to our attention and I promise to look into each one of them in-depth and get the needful rectified. Reiteration of training standards will be done and your feedback has truly been taken in the spirit intended. Thank you once again for your feedback and we hope you will give us the opportunity of welcoming you again soon in Sofitel Mumbai BKC. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

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