Mercure Siracusa Prometeo 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 256 أراء

نضمن لكأفضل سعر
Mercure Siracusa Prometeo - Image 1
Mercure Siracusa Prometeo - Image 2
Mercure Siracusa Prometeo - Image 3
Mercure Siracusa Prometeo - Image 4
Viale Teracati 20, 96100 SIRACUSA, Italy

الوصف

خدمات الفندق الإضافية

  • Located in the heart of the city

  • Free Wi-Fi throughout the hotel

  • A stone's throw from the Archaeological Park and 20 minutes walk from Ortigia Island

  • Room service available

  • Smart TV connected to the internet

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Siracusa Prometeo

Viale Teracati 20
96100 SIRACUSA
Italy

نظام تحديد المواقع العالمي (GPS):37.0761, 15.281811

الهاتف
فاكس +39 0931 461616

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

PANORAMIC RESTAURANT

The panoramic restaurant offers outstanding dishes that blend different flavors and influences with the evolution of local tradition, a mix of ancient flavors and new experiences. It also offers a wine list with regional and national wines.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  256 أراء

تقييم TripAdvisor  4.4/5  1,596 أراء

2025 شهادة تميّز

Trip of a lifetime to Sicily!!

ملاحظة Tripadvisor 5.0/5

Guide303263 Couples - تقييم TripAdvisor المعتمد

First time visiting Sicily (first generation children who speak fluently ) couldn’t be more happier staying at Mercure Siracusa Prometeo. Walking into the lobby where we were welcomed by Umberto, who was more than hospitable and greeted us as if we were family. Whatever our needs where he made sure they were met by accommodating us and giving us advice of where to eat and how to navigate around Siracusa. The rooms were immaculate , the rooftop pool and view were incredible especially at sunset having a glass of wine and watching the sun go down was breathtaking. I highly recommend this hotel for its hospitality and accommodations and also the wonderful breakfast and dinner they serve . Thank you to Umberto and staff for a wonderful stay. Jesse and Maria ❤️

Poor Value - would not recommend.

ملاحظة Tripadvisor 2.0/5

FrequentTraveller096 تقييم TripAdvisor المعتمد

Definitely the most expensive Mercure hotel I have stayed in. Probably the most expensive Accor hotel I have ever stayed in. At 361 Euro (Room Only – no breakfast) for the lowest category and smallest room in the hotel this is a rip-off. Room overlooked what is probably the busiest and noisiest road in Siracusa. Must be very close to the hospital, given the continuous sirens from ambulances. I was not recognised as a Gold Accor member and was offered no upgrade. Internet was so slow it was almost unusable. No glasses in rooms, only paper cups, which leaked all over the side tables and floor. Housekeeping was inconsistent with having to ask staff for items that had not been attended to. E.g. coffee, towels, paper cups. One sachet of de-caf and one sachet of regular coffee only. Pool area – towels were difficult to obtain and were of poor quality

Dear Guest, Thank you for sharing your detailed feedback. I'm truly sorry to hear that your experience did not meet your expectations, and I sincerely regret the disappointment you felt during your stay. Please accept my apologies for the issues you encountered — especially as a valued ALL Gold member. Recognition of our loyal guests is a priority, and I’m very sorry if you did not feel acknowledged or offered the benefits you are entitled to. I will personally follow up with the team to ensure this is not overlooked in the future. We are also sorry to hear that the room location and noise affected your comfort. While we do our best to accommodate requests for quieter rooms, we understand that traffic and nearby emergency services can sometimes be disruptive. We will be sure to keep this in mind when assigning rooms, especially for longer stays or sensitive guests. Regarding room amenities and housekeeping, your observations are well noted. We are currently reviewing our in-room offering and service standards, and your comments will be shared directly with the housekeeping department to avoid inconsistencies moving forward. I also understand how frustrating it must have been to deal with slow Wi-Fi — our technical team has been informed to address this issue more thoroughly. Finally, I regret the inconvenience at the pool and with towel availability and quality. This feedback helps us identify where we fall short of delivering the level of comfort and value our guests deserve, particularly at the rates we offer during peak periods. Once again, I appreciate your comments and assure you they are being taken seriously. I hope you might reconsider and allow us the opportunity to provide a much-improved experience in the future. Warm regards, Maurizio Garofalo General Manager

Modern hotel, good location

ملاحظة Tripadvisor 4.0/5

pullet2016 تقييم TripAdvisor المعتمد

A modern hotel, in a decent location with archaeological park, catacombs, Basiclica Santuario Madonna della Lacrime Siracusa all nearby. My room was modern and clean, not overly spacious but enough for a few nights stay. The decoration of the room was a little loud for me, with some rather bright abstract wall paper on a couples of walls. good job I didn't wake up with a hangover. Food in the roof top restaurant was very good, be it the evening meals. or buffet breakfast. Both were very good, and restaurant, bar staff were excellent.

Great experience

ملاحظة Tripadvisor 5.0/5

1Dultimate تقييم TripAdvisor المعتمد

Very close to the archaeological park and 20 minute walk/easy bus ride to Ortigia. Excellent staff, particularly in reception and the restaurant. Breakfast a delight and so efficiently managed by the staff. Would thoroughly recommend.

Freezing in Mercure

ملاحظة Tripadvisor 1.0/5

Jasmina K تقييم TripAdvisor المعتمد

We were shocked and disappointed that the hotel discontinued heating in early April, with morning and evening temperatures at 12 C. We were told there is heating in the bathroom and to keep the door open. However, even the bathroom heating was on only for several hours. We were freezing. Thin blankets, mediocre breakfast.

Dear Guest, Thank you for taking the time to share your experience. I'm very sorry to hear that you felt uncomfortable due to the temperature in your room — we understand how important a warm and cozy environment is, especially during cooler mornings and evenings. In early spring, Sicily can indeed have unpredictable weather with noticeable differences between day and night temperatures. We do our best to adjust the building’s temperature system accordingly, but I regret that this did not meet your needs during your stay. We appreciate your comments regarding the blankets and breakfast, and we will take your feedback into consideration as we continue working to improve the experience for all our guests. I truly hope we’ll have the opportunity to welcome you again and provide you with a much more enjoyable stay. Kind regards, Maurizio Garofalo General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 320 أراء 8.4/10 الموقع
  • 338 أراء 8.1/10 الغرفة
  • 364 أراء 9.3/10 الخدمة
  • 14 أراء 4/10 إنترنت
  • 248 أراء 8.6/10 الإفطار
  • 162 أراء 7.6/10 مستوى الراحة
  • 130 أراء 8.4/10 المطاعم
  • 130 أراء 7.8/10 مستوى النظافة

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

ibis Styles Catania Acireale 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 (179 أراء)

عند km 58.514

الاطلاع على الفندق
جميع فنادقنا في Siracusa

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.