Pesan informasi

Hotel Novotel Suites Rouen Normandie bintang 4

Catatan tamu Avis 4.4/5 3.158 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak
Novotel Suites Rouen Normandie
Melihat pada peta
+ 11 Layanan

Keistimewaan hotel

  • Labelled ALLSAFE by Bureau Veritas

  • 24h catering: pizza/quiche/croque-monsieur cooked onsite+Boutique Gourmande

  • 30 m² rooms with large table and kitchenette.

  • Pets are welcome at Novotel Suites!

  • Large private terrace

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 12h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses bagi tamu disabilitas
  • Hewan peliharaan diperbolehkan Layanan berbayar
  • Permintaan titip anak
  • 100% hotel bebas rokok
  • AC
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • LATE CHECK-OUT UP TO 5PM Layanan berbayar
  • Unit charger mobil
  • Laundry
  • Boutique Gourmande Boutique Gourmande Layanan berbayar
Katering
  • Sarapan Layanan berbayar
  • 1 Bar
Rekreasi dan aktivitas
  • Pusat kebugaran
  • Permintaan titip anak
  • Arena squash (di dekat)
Layanan bisnis
  • Web corner
  • Pusat bisnis swalayan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Novotel Suites Rouen Normandie

10 Quai Boisguilbert
76000 rouen
prancis

Tel: +33232105868

Faks: (+33)2/32105869

Check-in dari 12h00

Check out sampai 12h00

  • Gare routière :  Teor Louis Pasteur

  • Métro Rouen Centre :  Métro Théâtre des Arts

  • Dengan pesawat

    BOOS ROUEN Pada 11km / 6,84 mil

  • Dengan pesawat

    CHARLES DE GAULLE Pada 154km / 95,7 mil

  • Dengan pesawat

    PARIS ORLY Pada 144,02km / 89,49 mil

  • Dengan kereta

    G. CENTRALE Pada 1,5km / 0,93 mil

GPS :49.443171, 1.075523

Akomodasi kami

30 m² suites with large NDream by Novotel double bed, mini-fridge, microwave, kettle, Nespresso machine. Bathroom with bathtub and shower. Separate WCs.

Superior Suite with 1 double bed and single day bed

Kamar disabilitas
  • Maks. jumlah orang: 3
  • Area: Dari 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed and twin beds

  • Maks. jumlah orang: 4
  • Area: Dari 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite measuring 377 sq. ft. with doublebed, day bed, and panoramic view of the Seine

  • Maks. jumlah orang: 3
  • Area: Dari 35 / 377 sq ft
  • Pemandangan: Sisi kota, Tepi sungai *
  • Sebagian besar akomodasi: CORNER_ROOM *

Tergantung ketersediaan

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Restoran dan bar kami

BAR

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Foto non-kontrak

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

Ulasan pelanggan kami untuk
Novotel Suites Rouen Normandie

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.4/5

3.158 ulasan

tripadvisor

Peringkat TripAdvisor 4.0/5

1.019 ulasan

Nice hotel

Catatan Tripadvisor 5.0/5

Raimo64 Business - 12/03/2020 Ulasan TripAdvisor tersertifikasi

Nice hotell with parking area. Very nice staff. Quite good breakfast. Very good quality suites. Night time no disturbing noise. Good location. Reception open 24/7. Hotel have it's own deli. Rooms are very clean.

Falling Standards

Catatan Tripadvisor 3.0/5

the4ofusBucks Family - 31/10/2019 Ulasan TripAdvisor tersertifikasi

This is our 8th visit and standards are clearly slipping. The 3rd floor was refurbished a few years back but our room was in desperate need of light maintenance and redecoration, particularly in the bathroom. The quality and cleanliness of bed linen has fallen and one of the mattresses was heavily stained. Having said this, we will be back as the location of the hotel and overall quality can't be beaten.

No hot water

Catatan Tripadvisor 3.0/5

litigator_br Family - 29/07/2019 Ulasan TripAdvisor tersertifikasi

The staff on the reception desk didn´t know the rules of Le Club Accor. There was a problem on the hotel and there was no hot water for take a shower. The hotel has a average location for turism, but a very good breakfest.

Good Location - Decent Experience

Catatan Tripadvisor 4.0/5

urupnielsen10 Family - 20/07/2019 Ulasan TripAdvisor tersertifikasi

Good location of hotel with parking space in basement. No restaurant, only breakfast service. Outside breakfast area not too clean. Service from staff adequate. Quite a lot of noise from busy road next door to the hotel.

nice hotel, good location

Catatan Tripadvisor 4.0/5

Romica M Family - 01/07/2019 Ulasan TripAdvisor tersertifikasi

I choose this hotel because I was an Accor member. The location was good, although I preferred a nearer one. Room was big, with a beautiful view to river. Breakfast was ok. Ladies from the reception was very nice, helpful. I received only one voucher for welcome drink ( althought I usually received two) but they were very nice and offered two drinks.

Should not have the Novotel brand name

Catatan Tripadvisor 2.0/5

t0nyb49 Couples - 11/09/2018 Ulasan TripAdvisor tersertifikasi

The reception was not courteous , Housekeeping was a disaster the first day, then a better attendant was provided. Room cleanliness was not good.Parking although secure because of the environment - is a challengeI lost my faith in the Novotel Brand after staying at this facility

Dear t0nyb49, We attach great importance to the quality of our services and our services, we are really sorry that it is not what you felt. Hospitality is also essential and we raise our teams' daily awareness of this essential value for us. We renew our apologies and hope to have the chance to welcome you again to make you change your mind.If such was the case and if an inconvenience came again to occur do not hesitate to contact the reception which is at your disposal 24 hours a day and who will do the necessary to bring you full satisfaction. Best regards.

Parking issues?

Catatan Tripadvisor 4.0/5

Oggi1964 Family - 25/08/2018 Ulasan TripAdvisor tersertifikasi

Nice hotel, easy to find, nice suite and a good breakfast.Only issue that stops a five star review is that on arrival we were told the car park was full so we'd have to find a space on the street to park. we were fortunate to find the last single space available for some distance. This hotel was booked on the premise that it offered parking so it was a significant disappointment.

Dear Oggi1964, We take note of your positive remarks and we thank you for it. Regarding parking, please accept our apologies for the inconvenience. Being in the city center our parking spaces are limited but several alternative solutions exist nearby. Hoping to have the pleasure of seeing you again during your next visit to Rouen. Best regards.

nice hotel

Catatan Tripadvisor 4.0/5

MahendrafromBrussels Couples - 21/08/2018 Ulasan TripAdvisor tersertifikasi

Although not in centre of town, nice 12-20 min walk along the river to city centre with many cafes and restaurants along the route. Also discovered a bit late a nice shopping mall close by. Panorama XXL also right in front of hotel - highly recommended. All facilities in room were perfect, service was good.

Dear MahendrafromBrussels We thank you for all the tourist and practical information that you communicate to our future customers. See you soon

Not quite right.

Catatan Tripadvisor 2.0/5

A M Couples - 17/08/2018 Ulasan TripAdvisor tersertifikasi

I was looking forward to having a night in a room with a bit of space after us being on the road for 9 nights in different hotels. Well we had space, but it wasn't quite right. A lovely coffee machine, with literally 1 pod each because everyone travels with Nespresso pods in their luggage. A fridge, that was helpful for wine. A microwave and an electric stove ring. This is where it was confusing as there were no pans, plates etc except for 2 mugs and 2 glasses. No cutlery even. Whats the point. We don't like the toilet and the bathroom being opposite sides of the room, and why do we get public toilet loo roll in a 4 star hotel!?

Dear skyesmum2015, We take note of your remarks and are sorry that your stay did not give you complete satisfaction. For a future stay do not hesitate to get closer to our employees who will provide you with a free set including dishes, these are not routinely made for hygiene issues. Know that the reception is available 24 hours a day to meet all our customers. Best regards.

Great hotel

Catatan Tripadvisor 5.0/5

DNO1971 Family - 16/08/2018 Ulasan TripAdvisor tersertifikasi

Excellent stay, from check in to check out everything was brilliant. Really good location, very friendly and helpful staff, rooms very good and clean. Cant fault it at all. They even had a special parking bay ready for us because of the size of our car.

Dear DNO1971, Thank you for your comment. That's a real pleasure for us to satisfy our guests. We hope you will be back in our hotel if come again in Rouen. Sincerelly,

6th stay - worst yet

Catatan Tripadvisor 1.0/5

the4ofusBucks Family - 03/08/2018 Ulasan TripAdvisor tersertifikasi

On our last trip we were allocated a room on the 3rd floor as opposed to all our previous trips where the rooms were on the 2nd floor. The 3rd floor rooms are newly renovated and far superior to the 2nd floor which is old and tired. On this trip we specifically emailed the hotel and requested a room on the 3rd floor and received confirmation back that they would do their best for a 3rd floor room. When we checked in, we were told that although 3rd floor rooms were available, we could not have one as we had our dog with us; as we have on all previous occasions. Room 210 is very tired with damaged furniture, dirty walls and a pervading smell of cigarettes and carpets were not properly cleaned, especially under the beds. The toilet cubicle smelled of urine and the duvet had a black stain on it although it had been washed. The corridor of the 2nd floor also looked very tired, stained carpets and the obligatory smell of cigarettes. As loyalty club members, we're supposed to be made to feel welcome/special/at home. This didn't happen, we could have been any member of the public. It is vary sad that the hotel is declining in this way as it is a fantastic location in a lovely city.

Dear the4ofusBucks, We thank you for taking the time to give us your opinion about your stay at our hotel. Our priority remains the satisfaction of our customers. Please accept our sincerest apologies if this is not the impression you have had. In the coming months, we have planned to renovate, so almost all our rooms will be renovated. We hope you will have the opportunity to stay in our hotel again and enjoy it. Best regards.

Really neat Hotel

Catatan Tripadvisor 5.0/5

Tud01 Couples - 02/05/2018 Ulasan TripAdvisor tersertifikasi

This Hotel has everything for the traveler:- * Great parking at reasonable rates * Beautiful big Rooms / Suites * Bed is so comfortable * Great WiFi * Bus / Public Transport to City Centre a 50mtr walk * Staff were really helpful * I believe this is an excellent ACCOR Hotel

Dear Tud01, Thank you for giving our establishment such a beautiful commentary. This one allows to highlight the work provided daily by our teams. This reinforces our motivation to satisfy our customers all the more, by making them live the best of experiences. Some additional details: For your utmost comfort, we have completely replaced our bedding in March 2018 and to live an even more convivial moment, a courtesy tray is offered to you (tea, coffee, cakes, mineral water). Our hotel offers you a modern and comfortable atmosphere in which our reception team available 24/24 will be delighted to welcome you again and to inform you about the products and tourist places to visit. Well cordially,

Disappointing

Catatan Tripadvisor 2.0/5

williammeikleham Family - 24/04/2018 Ulasan TripAdvisor tersertifikasi

Disappointing compared to our previous stay here. Air conditioning was not working, hence the rating for the sleep quality, temperature was extremely uncomfortable. There was no offer of a fan or extra water. Additionally, poorly stocked bar, one choice of white wine available, not what I would expect from a Novotel, especially in France. Was planning on staying on our return journey, but will find an alternative now.

Dear Williammeikleham, We are sorry that the service did not live up to your expectations. We have a reverse air system. The high heats suffered during your stay, are unusual to our region during this period, the temperature change was brutal (+ 15 °c in one week). The time of intervention of our provider in order to proceed to the changeover of the mode of heating in the fresh air, did not allow us to offer you the best quality of service on your stay. We ask you to accept all our apologies for these inconveniences, be assured that the well-being and comfort of our customers are paramount for us. For the record, we have already done the necessary. Since this Monday, April 23rd, our suites enjoy fresh air again. During a next stay, in case of inconvenience do not hesitate to contact the reception team, available 24h/24h, which is able to do the necessary and to offer you the loan of a fan and water. Our bar card offers fresh drinks with or without alcohol, as well as a selection of red, white and rosé wine. We send your note to customer service because the products offered are similar to all the hotels of the ACCOR group. Best regards,

Overnight stay

Catatan Tripadvisor 4.0/5

katebG1070SC Family - 11/08/2017 Ulasan TripAdvisor tersertifikasi

Great room/stay BUT whilst checking in online, which was very easy, €100 was taken as a deposit against any extra charges during our stay (no problem) however I am still waiting for it to be credited back into my account 5 days later after being assured by the receptionist this would happen immediately. (There were no extra charges on the room)

Quick stay in Rouen

Catatan Tripadvisor 5.0/5

philipl888 Family - 03/08/2017 Ulasan TripAdvisor tersertifikasi

Arrived in the early hours of the morning to be grated by a smiling novel receptionist. Very helpful. The room was great, simple and clean. The breakfast was great and the staff very efficient (like a well oiled machine) would stay again on the way to the south of France.

Rouen.Jan 13 2017

Catatan Tripadvisor 3.0/5

Marc H Couples - 19/01/2017 Ulasan TripAdvisor tersertifikasi

Everything was fine except for 1 the price for parking . 12€/day 2 the plastic bath compartment 3 the poor fish in the glass on the lobby desk left to die for decoration purposes All other things around were really nice. Situated next to the Seine and its food mile. Not too far from the historic center. And most important within a 10 minute walk to the Kindarena

A convenient stay with the family

Catatan Tripadvisor 5.0/5

HelenB445 Family - 11/09/2016 Ulasan TripAdvisor tersertifikasi

We stayed in a good sized family room with our children. We used the underground carpark - an extra 10 euros a night but convenient. Needed to get a code from reception to enter the carpark and this was very slow - only negative. Easy 15min walk to the centre along the river. Good breakfast selection. Pleasant staff - although an extra person on reception would have been a big improvement

Clean, modern and large rooms

Catatan Tripadvisor 3.0/5

358Jim Family - 25/08/2016 Ulasan TripAdvisor tersertifikasi

We were very happy with the family room, which was large and had some good thin partitions to give privacy, but so you could still here the kids!! The location was ok, with good parking and 15mins from the cathedral. It lost one star for breakfast, which was manic with too few tables and frequently having no food. This may have been because they were busy, but still... One other star was lost due to prices. Not do much the room, but the bar. I nearly fell off my chair at the price of a beer (much needed after a 7hr drive). We soon left for the restaurant bar opposite.

Great stop over

Catatan Tripadvisor 5.0/5

paulab692016 Family - 14/08/2016 Ulasan TripAdvisor tersertifikasi

Stay here many times before on the way back from visiting friends to break up the return journey. Always clean and comfortable. Good size rooms for the family of four. Great Central location. Helpful staff.

Great place to rest and walk around

Catatan Tripadvisor 5.0/5

Michele M Family - 28/07/2016 Ulasan TripAdvisor tersertifikasi

The location of this hotel is great. We walked over to the Seine and enjoy the area. There are many places to eat. Staff was friendly and helpful. We were there just for a night and would return. We were there with our two kids so we appreciated that the toilet and the shower were separate, plus two sinks.

Ulasan 20 terbaru kami

Dalam Kemitraan dengan TripAdvisor

Hotel terdekat kami yang lain

Semua hotel kami di rouen