Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your wonderful review and for awarding us a perfect score following your recent stay at Pullman Bangkok King Power. We are delighted to know that you and your family had a perfect stay and that you enjoyed your connecting room, our breakfast, convenient location next to the BTS, and especially our swimming pool. Your kind compliments truly mean a great deal to our team. We would also like to thank you for your loyalty as an ALL Silver member. Your continued support is sincerely appreciated, and we look forward to welcoming you and your family back for another memorable stay in the near future. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you for your kind words regarding your recent stay at Pullman Bangkok King Power. We are pleased to hear that you found our service to be exceptional and our breakfast buffet met your expectations. It is gratifying to know that you appreciated the cleanliness of your room and the size of our swimming pool. Your feedback about our location is also greatly valued. We look forward to welcoming you back in the future. Best regards, Zhan Lisen(Tong) Welcomer Team Leader

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your wonderful and detailed feedback. We are truly delighted to know that you had such an enjoyable stay and that you appreciated our stylish lobby, comfortable atmosphere, and convenient location. It is especially rewarding to hear that you enjoyed our breakfast buffet and felt well taken care of by our team’s warm hospitality and helpful service. Your kind words mean a great deal to us and will be shared with our team as encouragement. We also sincerely appreciate your thoughtful comments regarding environmental sustainability. As part of the Accor group, we are committed to responsible practices and continuously strive to improve our efforts in reducing environmental impact while maintaining a high standard of guest experience. Thank you once again for your valuable feedback and recommendation. We sincerely look forward to welcoming you back again to Pullman Bangkok King Power for another memorable stay. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your kind feedback and for your high rating. We are delighted to know that you enjoyed our central location, well-equipped facilities, and the friendliness and helpfulness of our team. Your positive comments are truly appreciated and will be shared with our staff as encouragement to continue delivering excellent service. We look forward to welcoming you back to Pullman Bangkok King Power in the near future. ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your kind feedback and for highlighting your positive experience with our service. We are truly delighted to know that you enjoyed your time at the Club Lounge and found it to be a relaxing place, as well as experiencing the attentive and caring service from our team. It is especially rewarding to hear your recognition of Jay and our colleague at check out. Your compliments mean a great deal to us, and we will be sure to share your kind words with them and the entire team as encouragement to continue delivering excellent service. We truly appreciate your feedback and look forward to welcoming you back again to Pullman Bangkok King Power for another enjoyable and relaxing stay. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your perfect rating and for your wonderful feedback following your stay at Pullman Bangkok King Power. We are delighted to know that you found our hotel beautiful and enjoyed the comfortable rooms, rich breakfast buffet, and our spacious swimming pool. Your kind comments mean a great deal to our team and encourage us to continue delivering memorable experiences with warm hospitality and quality service. We sincerely look forward to welcoming you back again in the near future for another fantastic stay. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your kind feedback. We are delighted to know that you enjoyed our friendly and service oriented team, the modern and spacious rooms, as well as the extensive breakfast selection. It is also wonderful to hear that you appreciated our large swimming pool on the fourth floor and the convenient location, with the SkyTrain station just a short walk from the hotel. Your positive comments are truly encouraging for our team, and we sincerely look forward to welcoming you back to Pullman Bangkok King Power for another pleasant stay in the near future. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for sharing your detailed feedback following your recent stay at Pullman Bangkok King Power. We are delighted to know that you appreciated our convenient location with easy access to the BTS and Airport Rail Link, as well as the friendly and attentive service provided by our team. It is also wonderful to hear that you enjoyed our breakfast buffet and the spacious pool area. We appreciate your comments regarding the fitness center and the number of loungers by the pool. Your observations are valuable and will be shared with the relevant teams as we continue to improve our facilities and guest experience. Thank you once again for your kind feedback. We look forward to welcoming you back for another pleasant stay in the near future. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for sharing your feedback with us. We are truly delighted to know that you found our hotel to be an oasis in the city and appreciated the style, prime location, balcony room, and our breakfast selection. It is especially rewarding to hear your kind words about our attentive and accommodating team. Providing warm and thoughtful service is something we take great pride in at Pullman Bangkok King Power. We sincerely hope to have the pleasure of welcoming you back again in the near future. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your kind feedback and for sharing your experience with us. We are pleased to know that you found the room comfortable and clean, and that you enjoyed the quality of the bed and overall facilities. At the same time, we sincerely apologize for the inconvenience caused by the noise through the connecting door. Your comment has been shared with our team for review, as we continuously look for ways to improve sound comfort for our guests. We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back again for an even more pleasant stay in the future. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your perfect score and for sharing your kind feedback. We are delighted to know that you appreciated our location and found the service to be perfect. Your positive comments are truly appreciated, and we look forward to welcoming you back to Pullman Bangkok King Power again soon. ZHAN FANJING (TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your perfect score and for sharing such a wonderful review of your stay at Pullman Bangkok King Power. We are truly delighted to know that, even after more than 15 years, the hotel continues to meet your expectations. It is especially heartwarming to hear your praise for our attentive and friendly team, as well as your outstanding experience at the Executive Lounge. We are pleased that the quality of the food and the excellent selection of beverages contributed to your enjoyable stay. Your kind words are sincerely appreciated, and we look forward to welcoming you back again for another memorable stay. ZHAN FANJING (TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your wonderful feedback. We are truly delighted to know that you found our hotel perfect, appreciated the good location, and experienced excellent service throughout your stay. Your kind words are greatly appreciated and serve as strong encouragement for our entire team. We sincerely look forward to welcoming you back to Pullman Bangkok King Power for another exceptional stay. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest First of all, please allow me to reply to you in English. Thank you very much for your perfect rating and such an enthusiastic review. We are truly delighted to know that you consider our hotel number one and appreciated the excellent location, top class standards, friendly staff, and outstanding food. Your strong recommendation means a great deal to our entire team. We look forward to welcoming you back to Pullman Bangkok King Power, where we will continue to provide warm hospitality, modern comfort, and exclusive Accor ALL benefits for another exceptional stay. Best regards, Emma Yang Assistant Welcomer Manager

Dear Valued Guest First of all, please allow me to reply to you in English. Thank you very much for taking the time to share such a comprehensive and thoughtful review of your week long stay with us. We are truly delighted to know that you appreciated our central location, the convenience of public transportation and shopping nearby, as well as the high level of service provided by our team. Your kind words about our service oriented colleagues and the exceptional, varied breakfast are greatly appreciated and will be shared with the team. At the same time, we sincerely thank you for highlighting the areas where we can further improve. Your comments regarding the non opening windows in most rooms and the audible sound from the building’s air conditioning system on one side of the hotel are very valuable to us. Please be assured that your feedback has been carefully noted and will be shared with our management and engineering teams for review, as guest comfort remains one of our top priorities. It is truly encouraging to hear that you would highly recommend our hotel and consider it a small oasis for relaxation in Bangkok. We very much look forward to welcoming you back to Pullman Bangkok King Power, where we will continue striving to provide warm hospitality, modern comfort, and Accor ALL benefits for another enjoyable stay. Best regards, Emma Yang Assistant Welcomer Manager

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for taking the time to share your feedback. We are delighted to know that you found our hotel recommendable and appreciated the good location, delicious breakfast, and the very helpful and friendly service provided by our team. We are also pleased to hear that you found the hotel very clean and that sufficient towels and hygiene amenities were provided during your stay. At the same time, we sincerely apologize that the shower gel was not refilled as expected. This oversight does not reflect our usual housekeeping standards, and your comment has been noted and will be shared with the relevant team to ensure better attention to detail in the future. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Pullman Bangkok King Power for another comfortable and enjoyable stay. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest First of all, please allow me to reply to you in English. Thank you very much for taking the time to share such a detailed review of your stay with us. We are delighted to know that you appreciated our convenient location, beautiful rooms, excellent breakfast, easy access via the Airport Rail Link, as well as the nearby shopping mall, 7 Eleven, and local attractions. It is also a pleasure to hear that you enjoyed our relaxing pool area and the surrounding city views. At the same time, we sincerely appreciate your comments regarding the absence of a balcony and the non opening windows. Please allow us to share that this design is in place to ensure guest safety and comfort in our urban setting. Your suggestion about having a sky bar is truly valuable, and we are grateful for this inspiring idea, which will be shared with our management team for future consideration. Thank you once again for your constructive feedback and kind recommendations. We truly hope to welcome you back to Pullman Bangkok King Power, where our team will continue to provide attentive service, modern comfort, and Accor ALL benefits. Best regards, Emma Yang Assistant Welcomer Manager

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your perfect score and your kind comments. We are delighted to hear that you enjoyed our quiet location on a side street, as well as the cleanliness of the hotel. Creating a peaceful and comfortable environment for our guests is always our priority. We truly appreciate your support and look forward to welcoming you back to Pullman Bangkok King Power again in the future. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest, First of all, please allow me to reply to you in English. Thank you very much for your perfect rating and for choosing to stay with us for the 4th time. We are truly delighted to hear that you enjoyed our very central location with perfect access to the Skytrain, and that the ambience, service, and staff were all perfect during your stay. Your continued trust and support mean a great deal to our team, and we are honoured to remain your preferred hotel in Bangkok. We look forward to welcoming you back again for many more wonderful stays at Pullman Bangkok King Power. Best regards, Emma Yang Assistant Welcomer Manager Front Office