Novotel Nadi 4성
트립어드바이저 평점 3.5/5 1,369 리뷰
Namaka Hill, P O Box 11133, Nadi Airport
LOCAL BUS FROM LAUTOKA: VOTUALEVU ROAD
INTERNATIONAL AIRPORT 2.5km / 1.55마일
NADI INTERNACIONALAIRPORT 2.5km / 1.55마일
체크인 시간 : 부터 - 체크아웃 시간 : 까지
Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 10 pm. Continental breakfast from 5:30 am to guests leaving before 6am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
100% 인증된 실제 투숙객 리뷰자세히 보기
트립어드바이저 평점 5.0/5
vijayagoundar TripAdvisor 인증 리뷰
We were very satisfied with the continental breakfast every morning, clean and tidy room, the gardens and compound immaculately maintained, excellent service from all staff and overall very relaxing. It was a great time for my family.
Not the best
트립어드바이저 평점 2.0/5
BexM107 TripAdvisor 인증 리뷰
Very disorganised from the moment we checked in. We did have a large group but the paperwork was all incorrect and it felt like it was our fault when we had the correct paperwork printed out. I felt like we were an inconvience. The rooms lacked lighting and we found it very hard to see. The rooms are nice and spacious. There was hair on the walls of the shower that wasn't not from us!
Dear BexM107, Thank you for taking the time to provide us feedback on your recent stay. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. I understand your family's group booking on the day was slightly different from what the hotel had received from the Online Travel Agent who booked your accommodation. The Duty Manager on the day was merely trying to rectify the anomalies in your bookings to ensure it matched what the hotel was holding. I sorry if you felt you were an inconvenience, that is not how we view things at Novotel Nadi. Instead in the spirit of "True Fijian Hospitality", your family/group was given an early check-in at 11am, noting that our standard check in time is 2pm and two rooms were complimentary upgraded to Deluxe category. Why? Because we always want all our guests to feel welcome and valued when they stay with us. Please rest assured that we are taking the appropriate measures to address the lighting and cleanliness concerns you have raised. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel Nadi. Kind Regards, Jack Work General Manager Novotel Nadi
Somewaht fading from previous glory
트립어드바이저 평점 3.0/5
Rosemary F 비즈니스 - TripAdvisor 인증 리뷰
Have been staying at Novotel for many years since it was Mocambo and it was always the place to stay - comfortable and good rooms. however, sadly the place needs to be uplifted as do some of the staff. The rooms were unclean on admission - including floors and toilet /bathroom. We had to clean it ourselves as we did not feel confident with the housekeeping team. Breakfast was nice and plenty, but the room service menu needs to be rewritten - the desert on the menu has two visits not been available and only a non favoured ice cream was available. Back in the days the hotel was known for its desert, especially the cheesecake - sadly no longer the case. Wifi did not reach the room and had to use mobile hotspot - for a largely business hotel this is poor to top it all off the cost of the room was way too high for what we received - I would like to see it upgraded and then I would be happy to return.
Dear Rosemary F, Thank you for taking the time to tell us about your experience at the Novotel Nadi. My sincere apologies that your experience did not meet your expectations. Here at Novotel Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. I have addressed the concerns you have raised with the Management Team and we have implemented measures to avoid and improve the stay experience of our guests. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Jack Work General Manager Novotel Nadi
Very Tired Building
트립어드바이저 평점 2.0/5
fourofuss66 TripAdvisor 인증 리뷰
This Novotel building is very tired and run down .i 've been an Accor member for 16 or more years and this would be the only time I've stayed in such a run down Novotel. Such a pity as the surrounds etc are lovely. I cant believe that it was used as a Covid Isolation Hotel as some areas were not as spotlessly clean as one would expect .General maintenance has not been kept up as our daughters room had a broken lock on the door leading outside . Fortunately there was a safety chain on the door to keep it closed On saying that I have only praise for the Staff they were courteous and extremely helpful. The food was good and the service in the dinning room was excellent as was the music. As we had an early morning flight Office staff organised a take away breakfast and booked taxis for us .The beds were comfy but this hotel it is a long way from being a 4 Star .
Dear fourofuss66, Thank you for taking the time to share your stay experience with us. I am sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. Rest assured that we are taking the appropriate measures to address the concerns raised. Our efforts are concentrated in promoting positive stay experiences for our guests. Our staff always love interacting with our guests and always showcasing the true Fijian hospitality. I am glad you enjoyed the other aspects of your stay and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Jack Work General Manager Novotel Nadi
dirty and smelly rooms
트립어드바이저 평점 1.0/5
Neil A TripAdvisor 인증 리뷰
what a waste of a good resort, rooms were dirty, smelt musty, carpets looked old and made you not want to walk on them bare foot, there is so much potential here but wasted. The pool was nice, bar/food area was nice also, staff friendly, food was nice when we were there. Wouldnt recommend this place due to the dirty rooms.
Dear Neil A, Thank you for taking the time to provide us with feedback. We appreciate your feedback and we have addressed the concerns you have raised with the Team. We always strive to ensure all our guest rooms are clean and well presented. Please accept my sincere apologies if this wasn't the case when you checked in. We hope you would give us the opportunity to welcome you back to Novotel Nadi in the not too distant future. Kind Regards Jack Work General Manager
지도 위 호텔 위치