Mercure Nadi 3성

고객 평점 (ALL 평가) 3.7/5 263 리뷰

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호텔설명

호텔 추가 정보

  • Located on 5acres of tropical gardens

  • Breakfast from 6am

  • Private balconies overlooking the pool or the tropical gardens

숙박

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호텔 위치

Mercure Nadi

Queens Road, Nadi Airport
NADI
피지 제도

GPS:-17.777908, 177.432386

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

ROKETE

Rokete Restaurant offers delicious international cuisine, friendly, efficient service and a relaxed atmosphere. Also offering Al Fresco style dining overlooking the hotels manicured gardens next to the pool.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  263 리뷰

TripAdvisor 평가  3.2/5  1,075 리뷰

Downgrade - a sad state of a "budget" accomodation

트립어드바이저 평점 2.0/5

PurposeTraveller TripAdvisor 인증 리뷰

My previous stay at this hotel earned a 3 star review..i am downgrading that to 1. Despite the staff still being the asset of the hotel (most that is) the property is a tired one and needs an upgrade on amenities and a paint-lift. I stayed in Room 302 and wondered if they should be selling this room at almost $300 FJD. Beds were old and mouldy, tv almost felt ancient and the room lacked maintenance-care basically. Under the bed were a whole different story - it was messy and had not been cleaned for a while...so i live with a sense of dissapointment thinking that this is the best they could offer their customers. 5 mins after checkout, the staff came knocking for my check-out reminder as if they wanted you out pronto..another came 5 mins later...the same disconnected at breakfast, I gave my name, room to the breakfast staff, checked and to breakfast i go only to be asked 5 mins later by another staff, for room number to be checked again. This checking system feels more like staff guarding the crown jewels than one to ensure a seamless enjoyable hustle free holiday stay... For a hotel brand chain that I am also a member of, I feel robbed of what i expect the Accor brand to be. But its coming to the Christmas.holidays, so maybe this will turn around in the new year...maybe...

Fabulous family-friendly environment

트립어드바이저 평점 5.0/5

Vegan-GFfoodie3 TripAdvisor 인증 리뷰

The staff were absolutely delightful. We had exceptional service and kindness from Semeli (he really went out of his way to help us). We also had help with our dietary requirements from the Restaurant Manager, 'D' (everyone calls me D--it's easier!) And Lea and others on the team were so helpful with serving our food, and always with a smile. The chef was outstanding, and she rose to the challenge (my tired brain sadly can't remember her name!). However, she found workarounds for our wheat and dairy intolerances, and Veganism, while preparing really tasty food for breakfast and dinner, and sometimes also lunch. They were in the process of making their menu more robust for food intolerances, and they were eager to both help me, and ask for feedback about their future plans. They were reassuring and helpful, and we ate well with delicious food, and no one got sick! Hopefully, in the near future, they will be able to offer more intolerant friendly food options and they will get a more secure supply chain for intolerance-friendly staples so they can make more options. We also indulged in an amazing on-site massage...excellent massage and good prices, in a lovely, relaxing, clean atmosphere. The ladies were welcoming and caring, and we had a lovely experience. The location was good regarding access to all the siteseeing opportunities, and they have a dedicated on-site tour coordinator. However, we wanted to do some activities, but do them our way, and none of the tours quite fitted us. So Semely was able to organise a cost-friendly taxi tour option, which put us in complete control. This was perfect for us. All in all, this was a wonderful stay, made so by the lovely staff at the Mercure, and by the clean and pleasant hotel environment. We would highly recommend a stay here (we were here for 4 nights). Disliked · We had a bad experience coming back from the town in a 'crazy' taxi...not the hotel's fault, but worth a 'heads up' to future travellers...He passed himself off as a legitimate taxi, but when we got in, there were no seatbelts in the back, and he was yelling at everyone, and generally terrified us (& I'm not easily scared). Next time, I would either ring the Mercure as book one to collect us when werw done, or ask one of the lovely locals at the doors to most large shops to help us find a safe one. Regarding the hotel, there was nothing we didn't like, but it will be even better when they have their new intolerance-friendly menu and educated staff (although D definitely knew his stuff!). It would be great if there were shade cloths over the pool, as we weren't able to use it during the hottest parts of the day as the UV was extreme. Also, it would be great if there was a way to lock and unlock the sliding back-doors from the outside on the ground floor rooms, so we didn't have to walk all the way around to get to the pool if no one was left in the room. This is not a long walk, but it would capitalise on the ease of being on the ground floor near the pool. Overall this was a fabulous place to stay, with the hotel staff being amazing, and the environment being clean, relaxed, safe and lovely.

Excellent to say the least

트립어드바이저 평점 5.0/5

Trek34721249170 TripAdvisor 인증 리뷰

The service from all DEPARTMENTS thru to rooms was a good and welcomed delight. May I say the welcome and advices given by Dhiraj ( Restaurant Supervisor ) was well above the greeting one gets …The various floor staff and all meals were of a high standard a credit to Mr J Work GENERAL MANAGER

Good On A Budget

트립어드바이저 평점 3.0/5

Brittany E TripAdvisor 인증 리뷰

A good space on a budget. Housekeeping were great, always attentive. The hotel is a little aged, especially in comparison with Denerau options. But suitable on a budget. Free carpark was great, with 24 hour boom gate security. Staff were always helpful and very friendly.

Dear Brittany E, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to offer good value and appreciated the attentiveness of our housekeeping team. Your comments regarding our friendly and helpful staff, as well as the convenience of our complimentary parking and 24-hour security, are sincerely appreciated. We also acknowledge your observation regarding the age of certain areas of the property. While our hotel continues to undergo regular maintenance and improvements to enhance guest comfort, we remain committed to offering a welcoming environment and quality service at an accessible price point. Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay. Kind Regards Jack Work General Manager Mercure Nadi

Great hotel.

트립어드바이저 평점 5.0/5

johnhY4694QH TripAdvisor 인증 리뷰

Accomfortable hotel stay. Lovely staff good food. clean room. Best breakfast buffet in Nadi. Rosies travel desk on site. taxi cabs available on site. Great situation.

Dear johnhY469QH, Thank you sincerely for taking the time to share your recent experience with us. We are truly delighted to hear that you enjoyed a comfortable stay and appreciated the warm hospitality extended by our team. Your kind words regarding the quality of our food, the cleanliness of your room, and the convenience of our location are greatly appreciated. We are especially pleased to learn that you found our breakfast buffet to be the best in Nadi, it is always our aim to exceed expectations in every aspect of our service. We are glad that you found the presence of the Rosie's Travel Desk and readily available taxi services on site to be convenient during your stay. Please note your feedback serves as a great source of motivation for our entire team. We look forward to the pleasure of welcoming you back to Mercure Nadi for another great stay in the near future. Kind Regards Jack Work General Manager Mercure Nadi

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

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  • 347 리뷰 4.4/10 안락함
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