Hotel Mercure Paris Gare de l'Est Magenta

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Hotel Mercure Paris Gare de l'Est Magenta 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 323 comentários

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Descrição

Extras do hotel

  • A 200 m da Gare du Nord e da Gare de l'Est, RER direto ao Aeroporto Roissy CDG

  • Quartos muito tranquilos no coração de Paris

  • Café da manhã no serviço de quarto e refeições 24/7

  • Área de bar para trabalho ou relaxamento

  • Um hotel recém reformado com toques de cores que vão deliciar você

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Hotel Mercure Paris Gare de l'Est Magenta

1-3 Cour de la Ferme St Lazare, Angle 79/81 boulevard Magenta
75010 PARIS
França

Telefone +33 1 48 24 84 84

Fax +33 1 48 00 91 03

E-mail de contato

  • GARE DE L EST BUS RATP:  30/31/32/39/47 TERMINUS GARE

  • GARE DE L EST:  4/5 OU 7 GARE DE L EST

  • De avião

    PARIS ORLY A 19,01 km / 11,81 milhas

  • De avião

    ROISSY CDG A 21 km / 13,05 milhas

  • De trem

    GARE DE L EST A 0,2 km / 0,12 milhas

GPS:48.876006, 2.355741

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar

LE BAR

O Bar o aguarda para um momento relaxante em um ambiente aconchegante e contemporâneo. Serviço de quarto 24/7 disponível com potes de comida de nossos parceiros de serviço de buffet.

Nossas acomodações

Nossos quartos modernos oferecem uma opção de quarto triplo, cama de casal ou camas de solteiro, com berço sujeito a disponibilidade. Nosso hotel possui um quarto PRM.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Hotel Mercure Paris Gare de l'Est Magenta

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  323 comentários

Classificação no TripAdvisor  3.5/5  700 comentários

Good location

Classificação TripAdvisor 4.0/5

Mitch2nd Avaliação certificada TripAdvisor

Friendly staff, good location with bars, restaurants and supermarkets near by. As with any Paris hotel small rooms, but this was particularly small, not much room in the shower room to move around and dry yourself, but nice rain shower. Clean. No point to the TV not many channels and BBC World News did not work. All in all would stay again but only if they had a bigger room

short stay in Paris

Classificação TripAdvisor 2.0/5

peardrf Couples - Avaliação certificada TripAdvisor

This is more of an "Ibis" than a Mercure; very basic with small rooms. Relatively expensive (though all of Paris is poor value). Otherwise OK; good location near the train station, helpful and pleasant staff.

John, Oct 08 2019

Classificação TripAdvisor 4.0/5

Tourist62692743902 Negócios - Avaliação certificada TripAdvisor

Very nice and conveniently located hotel, excellent value for money. Very nice and helpful staff. Quiet area but still central, close to Paris Metro and main train stations (Gare de l'Est, Gare du Nord).

Thanks for looking after Us

Classificação TripAdvisor 5.0/5

SJH2702 Couples - Avaliação certificada TripAdvisor

Staff were great. Special thanks to Marie Jose - we could not speak French but that did not stop her assisting us & ensuring we had an early breakfast so we could still catch our train. Great location near to Gare de l'Est & only few minutes walk to Gare du Nord.

Dear Hallsj2019, We really appreciate and thank you for your comments regarding your stay at the Hôtel Mercure Paris Gare de L'Est Magenta. I will be sharing your comments with the team especially Marie Jose, who will be very happy to hear your comments! Your feedback about the hotel and our area in the heart of Paris will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. We hope that you will be staying with us during your next visit to Paris. Kind Regards Serray

Excellent Stay!

Classificação TripAdvisor 5.0/5

Ji Hun J Friends getaway - Avaliação certificada TripAdvisor

This was my second time travelling to Paris for work/holiday purpose, staying at this accommodation for three nights. This accommodation is located at the walking distance of Gare du Nord and Gare de L'Est. Despite the fact the accommodation is located in the centre of the city because of its location (just around the corner of the big road), it is extremely quiet in the evening and I actually had a good sleep (and comfortable bed). The shower in the toilet was really good. The rooms are small though. Staffs are very helpful and friendly with good English speaking. Breakfast in the cozy location was satisfied. There was little problem with the room access for the first two days, but it was just minor one and sorted it out very professionally. I would love to stay here again next year if I travel to Paris!

Hello Mr. Ji Hun J, We thank you for your comments following your stay with us. What was our pleasure to have read you !! It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Do not hesitate to contact us directly for your next stay, we will allocate you one of our many best rooms! Looking forward to welcoming you again and becoming your number one address in Paris! We ask you to believe in the expression of our best feelings. Thomas P

Nice hotel close to Gare de l'Est

Classificação TripAdvisor 4.0/5

JohnBoele Couples - Avaliação certificada TripAdvisor

The hotel is close to the stations, Nord and L'Est and the Metrostations. The room was not very large, the airco was not working the firts nights of our stay. The room was quiet, and clean. THe bathroom was very good with a rainshower.

Hello Mr JohnBoele We thank you for your comments following your stay with us We are glad to see that overall your stay went well. We were disappointed however to read that the air conditioning did not work in your room. Problem since resolved by our maintenance team but we will update with our Reception and Maintenance teams to understand why no alternative solution was found for you. Experience and satisfaction being the heart of our project, the situation we deplore strongly and we will act so that it does not happen again. We hope, however, to regain your trust during a future stay with us and show you the real potential of our establishment! Best Wishes Thomas P

Convenient overnight with a train to catch

Classificação TripAdvisor 3.0/5

Terence M Solo travel - Avaliação certificada TripAdvisor

A pleasant hotel with very compact rooms (a little bigger than the bed) and bathrooms. Welcoming reception staff and a good breakfast--but it's all just a bit better than an Ibis. Mercure hotels in other countries are much better than this.

Hello Terence M, We thank you for your comments following your stay with us. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. On the other hand, we were disappointed to read that the size of the room did not live up to your expectations. Indeed due to the architecture of our establishment, some of our rooms are smaller than others, however, on a future stay, do not hesitate to return to our reception 24h24, we could have changed rooms to the extent of availability. Looking forward to welcoming you again and demonstrating the real potential of our hotel! We ask you to believe, in the expression of our feelings the best Thomas P.

Very handy for Gare Du Nord and D'Est.

Classificação TripAdvisor 4.0/5

andrewgA8783GD Solo travel - Avaliação certificada TripAdvisor

Excellent welcome and a very smart standard room. Very much a city hotel partially hidden down a side street so not much in the way of views. However, very handily placed for the two Eurostar and TGV stations and well connected to other parts of the city by metro or bus. Breakfast was good if not exceptional in quite a small but well presented basement arched area.

Hello andrewgA8783GD We thank you for your comments following your stay with us. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. You have summarized two of our strengths that are our location near Gare du Nord and Gare de l'Est and our atypical breakfast room in Paris! Looking forward to welcoming you back and getting 100% satisfaction from you, we beg you to believe in expressing our best feelings and we wish you a happy new year 2019 !! Thomas P.

Very friendly

Classificação TripAdvisor 4.0/5

achsah Couples - Avaliação certificada TripAdvisor

VeryVery one night stop for either Nord or Est, though obviously slightly closer to Est. Reception staff very friendly and helpful. Perhaps the black wall in the cellar be noeakfast room would be better a lighter colour!

Hello Achsah We thank you for your comments following your stay with us! It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. We take your opinion on the layout of our rooms, beginning a renovation of them soon! Looking forward to welcoming you again, please believe in our best set. Chadia D. Assistant Director

Ripped Off

Classificação TripAdvisor 2.0/5

davidforster2018 Couples - Avaliação certificada TripAdvisor

The only thing "double" about this double occupancy room was the double bed. One would assume that double occupancy would usually mean two people are staying in the room. In this room the closet is 9.5 inches wide, there is a cabinet that contains a fridge and a safe, but the room is so small the cabinet door will not open fully because it can't get past the bed, which means that one cannot open the safe because it hits the door of the cabinet with cannot open because of the bed, which means the safe is not usable. No luggage racks, which of course is because there is no room in which to place a luggage rack, which means that suitcases have to be opened on the bed, then closed up and placed on the floor impeding entry to the bathroom and the entry door. This room may be adequate for one person with a small suitcase. It is a single room, not a double and was totally unsuitable for two travellers who had been in France for 6 weeks and were not living out of a backpack. I feel that it was a totally inappropriate room assignment. On the plus side, it had the best shower I had seen in six weeks.

Nice rooms, very friendly staff, central location

Classificação TripAdvisor 5.0/5

Ronny P Solo travel - Avaliação certificada TripAdvisor

The room was very nicely furnished and in a good condition. The hotel is very central to Gare de L'Est but therefore also some strange people are on the streets around the hotel. The staff is very friendly and helpful.

Hello Mr. RonnyP, Thank you in the first place for giving us a feedback on your stay with us. We are really happy to read that your stay was up to your expectations. We could not have done better on the description of our hotel! Its situation being its strong point, close to two big poles which are the Gare du Nord and the Gare de l'Est, and of a district of very commercial passage with its numerous restaurant, we are all located in a small street at calm that gives it a certain charm. Satisfied that you have found the layout of our rooms to your taste, it means that our renovation campaign paid off! Be sure that your comments against our teams will be transmitted to you, giving 100% every day to make your stay unforgettable, your satisfaction being their main reward! Hoping to see you soon in our establishment and eventually become your number one address in Paris! Karim Djallali

Not up to Mercure standard

Classificação TripAdvisor 2.0/5

loral Solo travel - Avaliação certificada TripAdvisor

The best part of my stay was helpful service from the manager, Thomas. The rest was not good. I was in 309. The hotel is old and the rooms are very cramped. The single lift is tiny, the corridors are narrow and the fittings and carpets old. I have stayed in Mercure and other Accor hotels many times; this was more like an Ibis Budget than a Mercure, particularly the tiny bathroom, but it was older than any Ibis. The area suited me because of its proximity to Gare du Nord but was a bit scary after dark with a lot of homeless in the area. The lack of sport channels on the TV was very annoying when I wanted to watch a World Cup match but it was not available. Nor were there any channels in English, not even CNN or BBC. I would not stay again.

Dear LORAL, You've been our guest at the hotel Mercure Paris Gare de L'est et we want to thank you for your choice. Regarding your review, i wished that you'll have a better stay. The location is in the last real old Paris quarter, where the mixity is the key, differents culture arabic, french, indou and more are all together and i can understand that sometime it could surprise, but this is really loved usually from our guest since you can pass from India to Morocco in few meters, and have a stop for a typical french or libanees meal and this is something that personally i really appreciate. And then, you discover a little street out of this area, where our hotel is located and where no noise came in. Our hotel have been refurbished 2 years ago, and has you can see and the other comments, this operation had great review on Tripadvisor and other websites, but i can understand that it is not your type. Rooms are well sized for Paris, even if our hotel have been built in an Paris hold fashion style,with the convenience that it may cause, since we wanted to keep the natural specificity of the building. For your next trip, i highly recommend to book a PRIVILEGE ROOM, which offer more space and extra services as mini bar,Coffee machine and more. BBC world is available in our hotel, and i'm sorry that you were not able to find it, note that team is here 24 hours a day to answer o your questions. And for the football game, my colleagues are here aswell to recommande the best spots around the hotel to watch the game, most of the game have been proposed by the local channel, and on some of the spots chanel we've got, but for the other this is something that unfortunately we cannot handle. Hope to see you again and don't hesitate to contact me if you wish to stay with us again, contact me personally at the hotel and i ll take care of your stay. Sincerely yours. Karim DJALLALI Front Office Manage

Nice property in this price range

Classificação TripAdvisor 5.0/5

randallscottn Negócios - Avaliação certificada TripAdvisor

I got a good deal on this room via the Accor Hotels website. The room was comfortable and just a bit more floor space than a typical Ibis. The location is excellent for touring the city, just get on the Metro a block away and go anywhere.

Conveniently located, clean and comfortable

Classificação TripAdvisor 4.0/5

P3335WPmarcelb Negócios - Avaliação certificada TripAdvisor

Due to my ususal hotels being full, I relocated for the first time to Mercure Gare de L'Est Magenta. Walkig distance from both Gare du Nord and Gare de l'Est. Small boutique hotel without the usual reception area. Instead there's a table with a lamp that makes you feel you enter a living room. Staff is swift, friendly and knowledgable. Prices tend to fluctuate a lot though, depending on availability of rooms at the hotel and in Paris in general. Bed is firm but comfortable. Bathroom compact but OK.

Boutique Hotel Close to Station

Classificação TripAdvisor 3.0/5

Starmoon7 Couples - Avaliação certificada TripAdvisor

Recently renovated and clean room. Hotel is close to Gare de Nord and Gare de l'est station. However,there are a lot of black and middle Eastern migrants hanging around the neighbourhood near the stations which does not instill a peaceful and secure atmosphere.

Dear guest, Thank you for your feedback regarding your stay at Mercure Gare de l'Est. We very much appreciate your comments about our hotel and our room. We regret that you didn't feel safe in the district but I reassure you, none of our customers met problems until now. We hope to see you again very soon. Regards Jessy, front office manager

Great stay in Paris

Classificação TripAdvisor 5.0/5

88clinte Negócios - Avaliação certificada TripAdvisor

I was very happy when I arrived and found such a helpful staff. The rooms were very clean and comfortable. The staff as very friendly and helpful. I stay often at a Mercure while traveling in France all are good this one was the best.

Dear guest, Thank you so much for your so enthusiastic comment ! We all are happy and proud that you enjoyed your stay, our rooms and our staff. We sincerely hope that you will keep good memories of your trip. We hope to welcome you soon in our beautiful city... Sincerely, Jessy, front office manager

A poor nights sleep.

Classificação TripAdvisor 3.0/5

Tiaontour Família - Avaliação certificada TripAdvisor

The location of the hotel for both Gare du Nord & Gare L'est was excellent. The staff were friendly & efficient, the hotel was clean & tidy and the breakfast was excellent. However, the room was small & lacked double glazing. It felt like we were sleeping outside on the pavement with constant traffic noise & police sirens. Would not stay here again.

Dear guest, Thank you for having expressed us your opinion about your stay in our hotel. We are delighted to know that you appreciated the location and the welcome of our team. However we are really sorry that you are disturbed by the traffic during the night. We shall change from the next month all the window of the hotel for a better comfort of our customers. Thank you again for your comments and we hope welcome you for a next stay. Regards jessy, chef de réception

Convenient stay

Classificação TripAdvisor 4.0/5

561nicolette Negócios - Avaliação certificada TripAdvisor

The hotel was recently renovated and I had a very nice room. Perfectly situated in the city with nice restaurants in the neighborhood. I liked the breakfast area very much and was nicely served. I recommend this hotel to others when you need to stay in the city and to enjoy a convenient hotel to meet your needs.

Dear guest, Thank you so much for your comments, we are delighted !! It was a pleasure for us to welcome you and we hope to see you very soon. Sincerely, Jessy, chef de réception

convenient for Gare de L'est

Classificação TripAdvisor 3.0/5

cabajan Couples - Avaliação certificada TripAdvisor

Probably my mistake to stay here a second time although the refurbished bathroom was very good. Room very small, only one chair between 2 people (elderly). Just about satisfactory for a one-night stop but not at the price - there must be better value elsewhere. No doubt the hotel makes it's money on business people on expenses, which makes it poor value for us leisure travellers. Bar area not very welcoming and equates to an average cafe at best.

Dear guest, We thank you first for having taken time to leave your comments futher to your stay in our hotel. It's a real desappointment for us that to hear that it's your second stay and that you were not satisfied. You chose to trust us again but we were not up to your expectations and we are very sorry about that. We take into account however all your remarks to improve us. Best regards Jessy, front office manager

Nice location

Classificação TripAdvisor 4.0/5

Ivan M Negócios - Avaliação certificada TripAdvisor

I stayed in Hôtel Mercure Paris Gare de l'Est Magenta for 2 nights. The location was good cause near to Gare du Nord (10 minutes walk). The room and bathroom was clean, the hotel also gave mineral water for complimentary. There were many cafes and restaurants near hotel. The hotel served breakfast during my stay but there were not many options. I realized that cause the resto was not big enough. The staffs were very helpful and nice. Overall, I enjoyed staying at this hotel.

Dear Sir, It was a pleasure for us to welcome you and we thak you for your warm comments. We hope to see you again very soon ! Sincerely Jessy, front office manager

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