Novotel Marrakech Hivernage 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 865 görüş

En iyi fiyat
garantisi
Novotel Marrakech Hivernage - Image 1
Novotel Marrakech Hivernage - Image 2
Novotel Marrakech Hivernage - Image 3
Novotel Marrakech Hivernage - Image 4
Rue Haroun Errachid, Quartier de l'hivernage, 40020 MARRAKESH, Morocco

Açıklama

Otel ekstraları

  • Mini bar in each room

  • Beautiful outdoor swimming pool

  • Free WiFi

  • The hotel's Bazz'Art restaurant

  • Located in the heart of the trendy Hivernage district

Konaklama olanaklarımız

Otelin konumu

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Morocco

GPS:31.622722, -8.002278

Telefon
Faks +212 5244-24541

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Oda servisi

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  865 görüş

TripAdvisor Derecesi  3.5/5  2.077 görüş

Terrible Novotel

Tripadvisor puanı 1.0/5

hamad1111222333 İş - TripAdvisor onaylı yorum

This was a terrible stay I had in this novotel, since checking in until checking out. What I saw is an understaffed hotel, and although this is considered an international chain I couldn't communicate in english nor in arabic to explain my case of stay. Let alone sending email before reaching the city, which no one replies. on different note, since it is understaffed, no one replies on room service phone nor the reception, when reaching the reception physically everyone is there and claiming no one called. cleaning service is very shallow, they don't clean room's wc, and certinely they do not replace used on the ground towels. gaurage is very limited and narrow, they allocate 2 or 3 spots for the staff bikes. I can't describe what i felt in this hotel words are not enough! I do not wish anyone to try, I would've paid to go to marriott instead.

Accors' Biggest Embarrassment

Tripadvisor puanı 1.0/5

swayze2626 TripAdvisor onaylı yorum

Building work going on in the hotel (which obviously creates noise - so impossible to rest during the day if needed), no advanced notice of the building works. Hotel significantly dated (possibly hence the building works?) including the bedroom. I've never known a 4* hotel which does not have irons in each room. All the previously noted hygiene concerns are valid and correct....birds nested on the bread at breakfast, stray cats wandering around your feet (fyi I'm a cat lover but don't expect this in a restaurant) and a cockroach that joined me at my table one evening for dinner. Zero interest from any staff to rectify any of this experience. Breakfast service is farcical... cereals, but no bowls or milk. Asked for milk and got bored of waiting so ate dry cereal. Had to ask for cups for the tea/coffee...again waited far too long. This was not a single experience but was a common theme throughout my 4 day stay. Accor just lost a Live Limitless Silver member based on this experience.

Please avoid this horrible hotel.

Tripadvisor puanı 1.0/5

Si M TripAdvisor onaylı yorum

This hotel was the worst experience of my life. The staff were extremely rude, they messed up my booking and made me pay for another room. The room was dirty, outdated, one broken iron to be shared with all the guests in the hotel with a broken ironing board. The breakfast average. The reception staff who were the two aicha’s did not know how to speak. Despite asking for the manager she never came to speak to me but sat in a room giving me evils. I do not believe this is a part of novotel. Please do not book this hotel it ruined my holiday. No help with booking tours in the city.

Racist staff

Tripadvisor puanı 1.0/5

Roam22689735288 TripAdvisor onaylı yorum

They are very racist ironically that Morocco is in Africa they don’t treat black people fairly. Pls avoid if you are black, they will compromise your safety unless you are lighter race you will. Go at you own risk but if you are a person of colour please be careful

Very disappointing for a Novotel

Tripadvisor puanı 3.0/5

Tourist31406353230 Aileler - TripAdvisor onaylı yorum

I agree with many other reviews. First the good. Room was fine with lovely bathroom (loved separate bath & shower) and a separate toilet. Faced pool so quiet. Given a 3 for this reason alone. The bad - Apart from the nice waiters in the evening the service was awful. Reception was understaffed and when you did get to speak they could not care less, no recognition of being an Accor member. But that was nothing compared to the dreadful hygiene concerns. There were wild cats running everywhere, in the pool area and in the restaurant. We ate inside to try to avoid them but they even came inside the restaurant. There were birds flying around at breakfast eating the bread and staff did nothing. My daughter has a diary allergy and a hotel this size and rating couldn't provide ANY dairy free milk. Probably one of the worst Novotels I've stayed in and I could not recommend it. Poorly managed and let's hope with all the works going on it improves!

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 408 görüş 8.5/10 Konum
  • 610 görüş 5.1/10 Oda
  • 832 görüş 7.5/10 Hizmet
  • 15 görüş 7.1/10 Wifi
  • 319 görüş 4.6/10 Konfor
  • 283 görüş 7.3/10 Kahvaltı
  • 241 görüş 5.3/10 Hijyen
  • 184 görüş 4.7/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Marrakesh şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.