Novotel Marrakech Hivernage 4성

Name: Novotel Marrakech Hivernage - ALL
Address: Rue Haroun Errachid, Quartier de l'hivernage, MARRAKESH, 40020, MA
Telephone: +212524424540
Rating: 3.7

고객 평점 (ALL 평가) 3.7/5 718 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장

41 41 사진 / 비디오보기

Rue Haroun Errachid, Quartier de l'hivernage, 40020 MARRAKESH, 모로코

가격 확인하기

Novotel Marrakech Hivernage

모든 순간이 기억에 남는 호텔

The Novotel Marrakech is located in the heart of the Hivernage district, the place to be in Marrakech, surrounded by restaurants, casinos and exclusive clubs. Our spacious and comfortable rooms and suites have a stylish decor, air conditioning and free WIFI. To relax, our hotel also has a fitness center, a bar and a Bazz'art restaurant offering creative cuisine in a casual and quirky setting.

The hotel is in Marrakesh's chic quarter, with lots of restaurants, casinos and clubs. The Novotel Marrakech Hivernage is perfectly placed for visiting the city's must-see attractions within walking distance. You're less than 20 minutes from the Koutoubia Mosque, Jemaa el-Fna Square, El Badi Palace, Saadien's Tombs and the Medina. Marrakech-Menara Airport is just 10 minutes away.

"Stay at Novotel Marrakech Hivernage, in the trendy Hivernage district, and visit the historical sites of the Ochre City. We look forward to welcoming you!" Ms. Touria EL BOURRAKADI, Hotel Manager.

TOURIA EL BOURAKKADI 호텔 관리

호텔 추가 정보

Mini bar in each room
Beautiful outdoor swimming pool
Free WiFi
The hotel's Bazz'Art restaurant
Located in the heart of the trendy Hivernage district

숙박

객실

Superior Room with double Bed and Sofa City Side

3명 최대

침구 1 x 싱글 소파 베드 그리고 1 x 더블 베드
전망: 도심쪽
장애인 객실

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

3명 최대

침구 1 x 싱글 소파 베드 그리고 1 x 더블 베드
전망: 수영장쪽
장애인 객실

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Deluxe room with double bed and sofa-bed

3명 최대

침구 2 x 싱글 베드 그리고 1 x 더블 베드
전망: 도심쪽 또는 수영장쪽
장애인 객실

최저 시작가 141.43 € 1513.5 MAD Note

요금과 포함된 세금

1박 | 성인 1명

예약

객실

Superior Room with twin beds and sofa bed

3명 최대

침구 1 x 싱글 소파 베드 그리고 2 x 싱글 베드
전망: 도심쪽 또는 수영장쪽
장애인 객실

최저 시작가 125.54 € 1343.5 MAD Note

요금과 포함된 세금

1박 | 성인 1명

예약

객실

Superior Room with double Bed and Sofa City Side

3명 최대

침구 1 x 싱글 소파 베드 그리고 1 x 더블 베드
전망: 도심쪽
장애인 객실

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

3명 최대

침구 1 x 싱글 소파 베드 그리고 1 x 더블 베드
전망: 수영장쪽
장애인 객실

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Deluxe room with double bed and sofa-bed

3명 최대

침구 2 x 싱글 베드 그리고 1 x 더블 베드
전망: 도심쪽 또는 수영장쪽
장애인 객실

최저 시작가 141.43 € 1513.5 MAD Note

요금과 포함된 세금

1박 | 성인 1명

예약

객실

Superior Room with twin beds and sofa bed

3명 최대

침구 1 x 싱글 소파 베드 그리고 2 x 싱글 베드
전망: 도심쪽 또는 수영장쪽
장애인 객실

최저 시작가 125.54 € 1343.5 MAD Note

요금과 포함된 세금

1박 | 성인 1명

예약

호텔 위치

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
모로코

GPS:31.622722, -8.002278

+212 5244-24540

+212 5244-24541

MARRAKECH GARE

기차역

접근: 1.5 km / 0.93 mi 15 min walk / 5 min drive

셔틀

셔틀 호출됨

CASINO SAADI

카지노

접근: 200 m / 0.12 mi 3 min walk / 1 min drive

셔틀

셔틀 호출됨

CASINO LA MANOUNIA

카지노

접근: 500 m / 0.31 mi 5 min walk / 1 min drive

셔틀

셔틀 호출됨

CINEMA LE COLISE

관광지

접근: 1 km / 0.62 mi 15 min walk / 5 min drive

셔틀

셔틀 호출됨

LA KOUTOUBIA MOSQUE

역사 기념물

접근: 1 km / 0.62 mi 10 min walk / 5 min drive

셔틀

셔틀 호출됨

OPERA DE MARRAKECH

오페라/심포니/콘서트 홀

접근: 1 km / 0.62 mi 10 min walk / 5 min drive

셔틀

셔틀 호출됨

MADINA SOUK

관광지

접근: 1.5 km / 0.93 mi 10 min walk / 5 min drive

셔틀

셔틀 호출됨

LA MENARA

식물원

접근: 1.5 km / 0.93 mi 20 min walk / 5 min drive

셔틀

셔틀 호출됨

JARDIN DE MAJORELLE

식물원

접근: 2 km / 1.24 mi 20 min walk / 10 min drive

셔틀

셔틀 호출됨

MUSEE DE MARRAKECH

박물관

접근: 2 km / 1.24 mi 20 min walk / 10 min drive

셔틀

셔틀 호출됨

QUARTIER TANNEURS

역사 기념물

접근: 2 km / 1.24 mi 20 min walk / 10 min drive

셔틀

셔틀 호출됨

GOLF ALMELKIS

스포츠 센터

접근: 5 km / 3.11 mi 10 min drive

셔틀

셔틀 호출됨

호텔 서비스

체크인 시간 : 14:00부터 - 체크아웃 시간 : 12:00까지

호텔 인근

수영장
셔틀
레스토랑
휠체어 이용 가능
Wi-Fi
에어컨
조식
바
룸 서비스

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

COMPTOIR NOMADE

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

BAZZ'ART LOUNGE BAR

While Marrakech starts vibring, BAZZ'ART LOUNGE BAR is the perfect place to share drinks and tapas. Come and discover our cocktail creations specially designed for you.

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 3.7/5 718 리뷰

TripAdvisor 평가 3.7/5 2,150 리뷰

Disappointment Disguised as Hospitality

Benjamin O 2025. 10. 1 TripAdvisor 인증 리뷰

With over 100+ hotel stays this year alone I have never left a negative review, but this stay deserves one. My experience at Novotel Marrakech Hivernage was an extraordinary display of disorganisation, indifference, and false advertising from a hotel that has no business calling itself a resort. When I arrived, I was placed in a room directly above construction work, which made the space impossible to rest in. When I raised the issue, I was moved to a smaller, downgraded room with no balcony, no view, and fewer amenities than the one I had booked. I agreed to this only after being assured that I would be upgraded the following day. The next afternoon, after several hours of waiting, I was informed that an upgrade was ready. It turned out to be identical to the room I had just stayed in, located on a higher floor with broken air conditioning. This led to another move at two in the morning, this time into a single bedroom but with working air conditioning. Every room I stayed in suffered from the same faults. The showers flooded the floor, fittings were worn, and the overall atmosphere felt neglected. The hotel advertises itself as a resort, yet there is nothing about it that distinguishes it from a standard city hotel. There is no spa, no enhanced dining, and no sense of comfort that would make guests want to spend time there. If a property chooses to call itself a resort, it must deliver something that justifies that title. The pre-booked airport transfer I arranged and paid for through the hotel arrived 45 minutes late. Staff could not locate the booking and took an unreasonable amount of time to provide a solution. What made the stay most frustrating was the lack of accountability. There was no apology, no effort to correct the situation, and no gesture of goodwill. Guests book holidays to rest, not to chase down the basics of service. There is a clear difference between a place to sleep and a place to stay. This hotel presents itself as the latter but offers nothing that would make you want to remain inside it. I recognise how demanding hospitality work can be, and this is not a reflection of every staff member. The issue lies with management and oversight. Standards have slipped, and the absence of care shows. Until that changes, I would not recommend wasting your time and money at this hotel, if you are seeking the quality and professionalism normally associated with the Accor name.

Location is good , bad customer service , no air con in room

FK-224 2025. 9. 25 TripAdvisor 인증 리뷰

As a loyal Gold Member and a paying subscriber of the All Plus Voyageur program, I expected a certain standard of service, but unfortunately, my experience fell shockingly short. Upon arrival late at night, I was greeted by a very rude front desk staff member – an older man with a beard. Although the reception area was empty, I was made to wait more than 25 minutes before being checked in, as the staff member insisted he was “not in check-in mode” at that time. When I requested two room keys, he aggressively questioned me and refused to provide them, making me feel extremely uncomfortable. To make matters worse, when I reached my room, the air conditioning was not working. I immediately reported this to reception, but I was told no room changes were possible until the morning. I suffered through a sleepless night in unbearable heat. The following morning, I again requested a room change, but was again told the hotel was full. As a result, I endured a second consecutive night in a room without functioning air conditioning. It was only on the third night, after visiting reception five separate times and waiting nearly an hour, that I was finally moved to another room a completely unacceptable delay. Adding to the frustration, I was never offered any form of compensation for these two extremely uncomfortable nights. Moreover, the hotel’s practice of issuing room keys that expire each morning requiring guests to return to reception daily just to renew them – is highly inconvenient and unprofessional. In summary, my stay was marred by: Rude and unhelpful front desk staff. Being denied a simple request for a second key. Two nights in a room without working air conditioning. Repeated delays and dismissals in resolving my issues. No compensation offered despite a clear service failure. I expect a prompt and serious response to this complaint. At a minimum, I request compensation for the two nights I spent without air conditioning, along with an acknowledgment that the treatment I received as a Gold Member was far below acceptable standards. I sincerely hope you take immediate corrective action with your staff to ensure no other guest endures such an experience.

Marrakech

Z4hp 2025. 9. 21 TripAdvisor 인증 리뷰

It is a Novo Hostel not a hotel...

MarceloAlemao 2025. 9. 12 TripAdvisor 인증 리뷰

Never witnessed such a bad experience in an Accor hotel even Ibis budget is better No laundry available because is Sunday No uniform/name tag for FO team No iron/iron baord available you have one bolted on the wall at the 4th floor Breakfast not consistent - one day boiled eggs the other no/ no one offers eggs such as omelete / cats fighting in the restaurant/ at 8h45 buffet is empty / no plates - no cutlery Bad condition of the room fixtures At check out / did not present a bill jjst asked for the CC to pay... Overall a hostel with big individual rooms a shame to show Novotel as a brand and stand beside the Sofitel Accor you need to send a mistery guest audit there

Disappointing

Theresa M Friends getaway - 2025. 9. 12 TripAdvisor 인증 리뷰

Nice location however, hotel quite old, aircon was definitely struggling to give out cold air, food for breakfast buffet was terrible, hallways was smelly, and eerie, shower recess - water was going out the shower door hence floor was very wet, staff were helpful but very poor english, my room was open upon check in even before i had put in key- called receptionist to come and check for any person inside room she said maybe cleaner did not close door well which is a risk if i had the room cleaned and they had left door open. Elevator was noisy and shaky, i cancelled the rest of my stay and found another hotel. Will definitely jot recommend them they need to renovate a lot of things to improve it.

제휴 TripAdvisor

웹사용자 등급

그 외 웹 사용자 평가 등급

501 리뷰 8.8/10 위치
744 리뷰 4.8/10 객실
1,116 리뷰 7.6/10 서비스
20 리뷰 5.2/10 인터넷 가격
382 리뷰 4.1/10 안락함
334 리뷰 6.6/10 조식
323 리뷰 5.3/10 청결도
231 리뷰 5.2/10 분위기

52 리뷰 8.5/10 위치
100 리뷰 3.4/10 객실
123 리뷰 6.8/10 서비스
58 리뷰 3.8/10 안락함
50 리뷰 7/10 조식
41 리뷰 4.8/10 청결도
32 리뷰 4/10 레스토랑
24 리뷰 4.2/10 분위기

27 리뷰 8.8/10 위치
57 리뷰 4.6/10 객실
60 리뷰 6.4/10 서비스
33 리뷰 6.3/10 조식
26 리뷰 4.2/10 안락함
20 리뷰 4.7/10 청결도
16 리뷰 4.5/10 분위기
15 리뷰 3/10 편의 시설

16 리뷰 8.9/10 위치
38 리뷰 3.4/10 객실
56 리뷰 6.4/10 서비스
22 리뷰 3.9/10 안락함
15 리뷰 6.3/10 조식
14 리뷰 4/10 분위기
12 리뷰 4.8/10 청결도
11 리뷰 2.6/10 편의 시설

16 리뷰 8.8/10 위치
25 리뷰 4.9/10 객실
38 리뷰 7.2/10 서비스
15 리뷰 6.5/10 조식
14 리뷰 6.6/10 수영장
13 리뷰 4.6/10 안락함
9 리뷰 2.9/10 편의 시설
8 리뷰 5.1/10 청결도

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마라케슈 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.

Novotel Marrakech Hivernage 4성

호텔설명

호텔 추가 정보

숙박

Superior Room with double Bed and Sofa City Side

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

Superior Room with double Bed and Sofa City Side

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

Deluxe room with double bed and sofa-bed

Superior Room with twin beds and sofa bed

호텔 위치

호텔 접근 및 교통

호텔 서비스

BAZZ'ART

COMPTOIR NOMADE

BAZZ'ART LOUNGE BAR

아침밥

수영장

고객 리뷰

웹사용자 등급

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