Novotel Marrakech Hivernage 4성

고객 평점 (ALL 평가) 3.9/5 865 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Marrakech Hivernage - Image 1
Novotel Marrakech Hivernage - Image 2
Novotel Marrakech Hivernage - Image 3
Novotel Marrakech Hivernage - Image 4
Rue Haroun Errachid, Quartier de l'hivernage, 40020 MARRAKESH, Morocco

호텔설명

호텔 추가 정보

  • Mini bar in each room

  • Beautiful outdoor swimming pool

  • Free WiFi

  • The hotel's Bazz'Art restaurant

  • Located in the heart of the trendy Hivernage district

숙박

호텔 위치

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Morocco

GPS:31.622722, -8.002278

전화
팩스 +212 5244-24541

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 룸 서비스

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  865 리뷰

TripAdvisor 평가  3.5/5  2,077 리뷰

Terrible Novotel

트립어드바이저 평점 1.0/5

hamad1111222333 비즈니스 - TripAdvisor 인증 리뷰

This was a terrible stay I had in this novotel, since checking in until checking out. What I saw is an understaffed hotel, and although this is considered an international chain I couldn't communicate in english nor in arabic to explain my case of stay. Let alone sending email before reaching the city, which no one replies. on different note, since it is understaffed, no one replies on room service phone nor the reception, when reaching the reception physically everyone is there and claiming no one called. cleaning service is very shallow, they don't clean room's wc, and certinely they do not replace used on the ground towels. gaurage is very limited and narrow, they allocate 2 or 3 spots for the staff bikes. I can't describe what i felt in this hotel words are not enough! I do not wish anyone to try, I would've paid to go to marriott instead.

Accors' Biggest Embarrassment

트립어드바이저 평점 1.0/5

swayze2626 TripAdvisor 인증 리뷰

Building work going on in the hotel (which obviously creates noise - so impossible to rest during the day if needed), no advanced notice of the building works. Hotel significantly dated (possibly hence the building works?) including the bedroom. I've never known a 4* hotel which does not have irons in each room. All the previously noted hygiene concerns are valid and correct....birds nested on the bread at breakfast, stray cats wandering around your feet (fyi I'm a cat lover but don't expect this in a restaurant) and a cockroach that joined me at my table one evening for dinner. Zero interest from any staff to rectify any of this experience. Breakfast service is farcical... cereals, but no bowls or milk. Asked for milk and got bored of waiting so ate dry cereal. Had to ask for cups for the tea/coffee...again waited far too long. This was not a single experience but was a common theme throughout my 4 day stay. Accor just lost a Live Limitless Silver member based on this experience.

Please avoid this horrible hotel.

트립어드바이저 평점 1.0/5

Si M TripAdvisor 인증 리뷰

This hotel was the worst experience of my life. The staff were extremely rude, they messed up my booking and made me pay for another room. The room was dirty, outdated, one broken iron to be shared with all the guests in the hotel with a broken ironing board. The breakfast average. The reception staff who were the two aicha’s did not know how to speak. Despite asking for the manager she never came to speak to me but sat in a room giving me evils. I do not believe this is a part of novotel. Please do not book this hotel it ruined my holiday. No help with booking tours in the city.

Racist staff

트립어드바이저 평점 1.0/5

Roam22689735288 TripAdvisor 인증 리뷰

They are very racist ironically that Morocco is in Africa they don’t treat black people fairly. Pls avoid if you are black, they will compromise your safety unless you are lighter race you will. Go at you own risk but if you are a person of colour please be careful

Very disappointing for a Novotel

트립어드바이저 평점 3.0/5

Tourist31406353230 가족 - TripAdvisor 인증 리뷰

I agree with many other reviews. First the good. Room was fine with lovely bathroom (loved separate bath & shower) and a separate toilet. Faced pool so quiet. Given a 3 for this reason alone. The bad - Apart from the nice waiters in the evening the service was awful. Reception was understaffed and when you did get to speak they could not care less, no recognition of being an Accor member. But that was nothing compared to the dreadful hygiene concerns. There were wild cats running everywhere, in the pool area and in the restaurant. We ate inside to try to avoid them but they even came inside the restaurant. There were birds flying around at breakfast eating the bread and staff did nothing. My daughter has a diary allergy and a hotel this size and rating couldn't provide ANY dairy free milk. Probably one of the worst Novotels I've stayed in and I could not recommend it. Poorly managed and let's hope with all the works going on it improves!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 408 리뷰 8.5/10 위치
  • 610 리뷰 5.1/10 객실
  • 832 리뷰 7.5/10 서비스
  • 15 리뷰 7.1/10 인터넷 가격
  • 319 리뷰 4.6/10 안락함
  • 283 리뷰 7.3/10 조식
  • 241 리뷰 5.3/10 청결도
  • 184 리뷰 4.7/10 분위기

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Marrakesh 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.