Novotel Marrakech Hivernage 4성

고객 평점 (ALL 평가) 3.9/5 859 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Marrakech Hivernage - Image 1
Novotel Marrakech Hivernage - Image 2
Novotel Marrakech Hivernage - Image 3
Novotel Marrakech Hivernage - Image 4
Rue Haroun Errachid, Quartier de l'hivernage, 40020 MARRAKESH, Morocco

호텔설명

호텔 추가 정보

  • Mini bar in each room

  • Beautiful outdoor swimming pool

  • Free WiFi

  • The hotel's Bazz'Art restaurant

  • Located in the heart of the trendy Hivernage district

숙박

호텔 위치

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Morocco

GPS:31.622722, -8.002278

전화
팩스 +212 5244-24541

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 룸 서비스

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  859 리뷰

TripAdvisor 평가  3.5/5  2,088 리뷰

Good hotel but much improvement needed!

트립어드바이저 평점 3.0/5

Pauly1975 TripAdvisor 인증 리뷰

I have stayed here once before, about fifteen years ago and I chose this hotel based on that experience, which was excellent. I would stay here again, however this hotel simply isn't as good as it used to be. Firstly, it was really hot when we arrived and when we went to the room, we found that the air conditioning wasn't working. We went down to reception to ask about this and were told that it had been turned off throughout the hotel. This resulted in us having to sleep with the balcony door and window open all night and as we were facing onto the street outside, there was the constant noise of music, shouting and loud vehicles. The temperature may well be cool for the locals in November but it was hot for us. It was even far too hot for my wife and she's from Bangkok! The room itself was very comfortable and all the staff were friendly in this hotel, speaking a variety of Languages including English, French and Arabic. When I stayed here before we had pay per view movies and loads of other English language options on the TV, however these days there is just a generic selection of Arabic and French TV, with just CNN in English. Not that I really want to watch TV whilst visiting Marrakesh, however it would have been nice to have the option of a movie or some TV when we once had an early night. The pool area is great, however due to it's position appears to be constantly in the shade and so the pool is freezing cold. I don't know what it's like in summer but in November it's certainly too cold for someone to get in and for it to be remotely pleasant. The staff, as I say, are amazing - welcoming and friendly, with the breakfast staff being especially so! The breakfast was great and is buffet style with lots of options for all tastes, however as is to be expected it has a heavy Moroccan/French theme. So yes, I would stay at this hotel again due to it's location, which is easy walking distance to the Medina and Jardin Majorelle for example, however much improvement is needed. For a major hotel group who have a hotel in a hot country, I would expect air conditioning to be 'on demand' and don't expect to be told for my £120 per night that it's simply not available during hot weather, presumably to save money.

Worst Hotel I ever Stayed

트립어드바이저 평점 1.0/5

ahkheng 비즈니스 - TripAdvisor 인증 리뷰

Reception service is terrible, slow, don’t understand English, errors in my invoice still not sorted by 2 duty mangers and key card don’t work after 2 days. Bed is bad condition, room noisy, and gym is non existent.

Disappointing hotel

트립어드바이저 평점 2.0/5

meichee96 TripAdvisor 인증 리뷰

Nice hotel, friendly staffs not bad location. We were given one of the 'premier ' room apparently. Unfortunately the stupid rule of switching off the aircon in the winter is totally unbelievable! I had sleepless nights, temperatures of 35 degrees during the day, sun shining straight into the room all day long and about 25 at night with not a breath of air! Our room faces a very busy roundabout so terribly noisy if you open the door or window. As for breakfast, can't really recommend it. Only good thing about the hotel was the lovely staffs

Perfect Stay

트립어드바이저 평점 4.0/5

Samy145 TripAdvisor 인증 리뷰

I recently stayed at Novotel in Marrakech for a business trip, and while the hotel is on the older side, it still offers a very comfortable and practical experience. The rooms and facilities are clean and well-maintained, though they show some signs of age. However, the staff's dedication and friendliness more than make up for this. They were incredibly helpful, ensuring all my needs were met—from arranging local transport to assisting with any questions I had about the area. The location is excellent for exploring the city, and the on-site amenities, though a bit dated, were fully functional.

Terrible Novotel

트립어드바이저 평점 1.0/5

hamad1111222333 비즈니스 - TripAdvisor 인증 리뷰

This was a terrible stay I had in this novotel, since checking in until checking out. What I saw is an understaffed hotel, and although this is considered an international chain I couldn't communicate in english nor in arabic to explain my case of stay. Let alone sending email before reaching the city, which no one replies. on different note, since it is understaffed, no one replies on room service phone nor the reception, when reaching the reception physically everyone is there and claiming no one called. cleaning service is very shallow, they don't clean room's wc, and certinely they do not replace used on the ground towels. gaurage is very limited and narrow, they allocate 2 or 3 spots for the staff bikes. I can't describe what i felt in this hotel words are not enough! I do not wish anyone to try, I would've paid to go to marriott instead.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 408 리뷰 8.5/10 위치
  • 610 리뷰 5.1/10 객실
  • 832 리뷰 7.5/10 서비스
  • 15 리뷰 7.1/10 인터넷 가격
  • 319 리뷰 4.6/10 안락함
  • 283 리뷰 7.3/10 조식
  • 241 리뷰 5.3/10 청결도
  • 184 리뷰 4.7/10 분위기

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