ibis Marrakech Centre Gare 호텔 3성

고객 평점 3.8/5 2,316 리뷰

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  • 리워드 포인트를 사용할 수 있습니다.

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ibis Marrakech Centre Gare
지도에서 보아라.
+ 15 서비스

호텔 추가 정보

  • Swimming pool

  • Less than a 5 minute walk from the station

  • Free WiFi

  • Located in the city center

  • 10 minutes from Jamaa El-Fna and other tourist hotspots

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 12h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • 온라인 체크인
  • WIFI / 인터넷 접속
  • 공용 실외 주차장유료 서비스
  • 애완동물 허용유료 서비스
  • 에어컨
  • 호텔에서 이용 가능한 언어
  • 24시간 리셉션 운영
  • 얼리 체크인/체크아웃 시간 연장유료 서비스
  • 세탁
  • 환전
레저 및 액티비티
  • 수영장
케이터링
  • 조식유료 서비스
  • 레스토랑 1개
  • 바 1개
비즈니스 서비스
  • 복사/인쇄 서비스 이용 가능유료 서비스

호텔 위치

ibis Marrakech Centre Gare

AV HASSAN II
PLACE DE LA GARE
40000 marrakech
morocco

전화: +212524435929

팩스: (+212)524/435936

체크인 시간 : 12h00부터

체크아웃 시간 : 12h00까지

  • 비행기로

    MARRAKECH MENARA 5km / 3.11마일

  • 기차로

    ONCF MARRAKECH 0.1km / 0.06마일

GPS :31.62975, -8.018305

숙박

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • 최대 인원: 2
  • 면적: 최저 시작가 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Twin -2 Single Beds

  • 최대 인원: 2
  • 면적: 최저 시작가 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Sweet Room by ibis with 1 double bed

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Sweet Room by ibis with twin beds

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
객실

레스토랑 & 바

IBIS KITCHEN

레스토랑 타입: 세계 각국의 요리

Fresh, simple and delicious cuisine with salads you create yourself selecting from a huge range of ingredients and dressings. Spicy, sun-drenched specialties from Morocco for you to enjoy as well.

런치

디너

BAR

비 계약 사진

The Bar: a friendly place to get together at any time of day.


ibis Marrakech Centre Gare 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 3.8/5

2,316 리뷰

tripadvisor

TripAdvisor 평가 3.5/5

1,328 리뷰

The worst ibis

트립어드바이저 평점 1.0/5

fardimcoan Couples - 24/01/2020 TripAdvisor 인증 리뷰

Is this a hotel? Too old fashion. Do you call that a lift? It takes an eternity to do 0-3. And it's impossible for 2 person to use it with 4 suitcases. The rooms are too small and are badly painted. The washroom is pityful. I've been to more than 10 ibis in different countries and let me tell you that this one can't be described as hotel. It should be categorized as pensionat. Thank you

Dear Sir, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Best Regards

Broken bed

트립어드바이저 평점 3.0/5

montyellen Couples - 11/01/2020 TripAdvisor 인증 리뷰

Maybe it was because it was booked on a Black Friday deal but it was a poky room at the end of the corridor. Stayed in Ibis Gare in Marrakech many times and usually get better than this! One of the single bed mattresses collapsed at the bottom meaning sitting at that end was impossible as it dropped down! As it was late at night when we checked in we let it go as once in bed and horizontal it was ok. The receptionist was very apologetic. Still a great location for onward connections and good cafes and shops nearby. Forgot to bring toothpaste shop across the road open at 11.30 pm!!

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Not an Ibis standard

트립어드바이저 평점 1.0/5

fabianalondres Couples - 04/01/2020 TripAdvisor 인증 리뷰

Accor should improve this hotel to the Ibis standard. The building needs to be redecorated urgently, the bedroom had one part of the shower screen broken/removed! The mattress is very good! We paid extra to have a breakfast but there is no control at all, everyone could have a breakfast without paying! The breakfast was very poor managed, no enough cups, cutlery, food and drinks. There is not enough staff to top up the breakfast items.

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Average stay

트립어드바이저 평점 3.0/5

Hellal_choudhury Friends getaway - 03/01/2020 TripAdvisor 인증 리뷰

The rooms very adequate but it was very noisy outside and between rooms. The staff were very friendly and welcoming. The reception decoration was very poor and need some refurbishment. The breakfast items was very limited.

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in ibis Marrakech Center, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.

Avoid it... very bad... hotel rooms very dirty.. bad service..

트립어드바이저 평점 1.0/5

993ruig Family - 13/10/2019 TripAdvisor 인증 리뷰

Since arriving everything was terrible.. Staff not attentive at all.. Accor status not recognised.. Rooms very dirty.. Trying to overcharge at check-out.. Avoid it.. when we book an Ibis we expect a simple but clean room .. not here.. if you can avoid it..

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best Regards

It Was Great

트립어드바이저 평점 5.0/5

gostepahead Solo travel - 14/08/2019 TripAdvisor 인증 리뷰

It was Great Staying At this Beautiful Location , Friendly Stuff , Clean & Comfortable Bed , Good Reputation , Nice Breakfast , I Use to Stay at this Hotel everytime i come To Marrakech , Because of its location and because The Price also , I 100 % Recommend This Hotel To Everyone .

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to match your holiday expectations. Best Regards

스위트룸은 괜찮으나 스탠다드룸은 리노베이션이 필요합니다.

고객 평점 3.0/5

김. 친구 - 17/07/2019 전체(All) 통지 확인

첫날은 스탠다드 두째날은 스위트에 묵었습니다. 스위트룸은 다른지역 이비스의 일반 객실과 비슷한 수준이나 스탠다드룸은 많이 낡고 바닥 상태도 좋지 않았습니다. 특히 에어컨이 너무 약하고 물까지 떨어져서 불편한 점이 있었습니다. 특히 밤에 근무하는 직원은 아코르 플래티넘 회원에 대한 정책을 전혀 이해하지 못하고 있었습니다.

K. MINCHUL님께, 소중한 시간을 내어 ibis Marrakech Centre Gare 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 심심한 사과의 말씀을 전합니다. Ibis에서는 모든 고객님께 최고의 서비스를 제공하기 위해 노력하고 있습니다. 이에 따라 고객님의 의견은 호텔 서비스를 개선하는 데 매우 소중하게 사용될 것입니다. 고객님의 의견은 호텔 서비스 문제점을 해결하고 향후 그러한 문제가 더 이상 발생하지 않도록 하기 위한 기준으로 반영됩니다. 호텔 이용 중 경험한 불만 사항이나 문제점을 말씀해 주시면 본 호텔이 향후 보다 나은 서비스를 제공할 수 있는 밑거름이 될 것입니다. 감사합니다.

Amazing

트립어드바이저 평점 5.0/5

814joannej Couples - 12/06/2019 TripAdvisor 인증 리뷰

This hotel was absolutely perfect. Location is excellent right next to train station however you use the bus to get to the main town. Staff are incredible, they couldn't do enough for us! Upon arrival we paid extra for a suite room as the other rooms weren't very nice. The pool is lovely too.

Dear 814joannej, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to match your holiday expectations. Best Regards

Comfortable hotel with swimming pool and ibis standards, but outside old city and some small lacks of service

트립어드바이저 평점 3.0/5

pevanel Solo travel - 12/05/2019 TripAdvisor 인증 리뷰

Comfortable hotel, Ibis brand, but with some imperfections. Irregular quality of breakfast, rooms not 100% cleaned, no bottle of water in room upon arrival, outside of old city center, but good wifi, nice garden en terrace with garden

Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at ibis hotels we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best Regards

A very helpful staff, the best location, a value for money

트립어드바이저 평점 5.0/5

Explorer66815419290 Solo travel - 22/04/2019 TripAdvisor 인증 리뷰

It was my first visit to Morocco and Marrakech, because i appreciate an assistance of hotel's staff and the best location; it is very easy to reach any "must have" historical place. You can enjoy a good ibis standart breakfast buffet with some local dishes also; after long walking you can enjoy a nice swimming pool in the garden, as well restaurant or bar (24/7) Highly recommended!

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to match your holiday expectations. Best Regards

Ibis Marrakech Centre Gare

트립어드바이저 평점 2.0/5

yolie5910 Solo travel - 02/04/2019 TripAdvisor 인증 리뷰

Great location but not a pleasant experience for me. My room was not cleaned my 2nd day there. Returned to room at 8 pm to find it the way I left it that morning. Yassin, at the front desk insinuated that maybe I had left a sign outside the door not to clean the room. Not the case at all. I requested to be moved to another room, and his solution was to offer clean towels, which was not acceptable. He insisted there was no availability at all in entire hotel. After insisting on a move, I was offered room 121, which is a complete dump. Room not renovated, soiled carpet, etc. I refused to accept the room, and when I told him that I was going to report this incident, he suddenly found me an upgraded room, similar to the one I had. This experience was totally unavoidable. If a hotel fails in its responsibility to its customer, it is incumbent upon them to make it right. You do not make it right by 1) lying and 2) offering a substandard room as an option. Enough of a bad experience to make me not want to stay at that location again.

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best Regards

Fully met our requirement

트립어드바이저 평점 5.0/5

Dreamer63743489179 Couples - 01/03/2019 TripAdvisor 인증 리뷰

The hotel is conveniently situated next to the rail station, yet with the quiet rooms we'd asked for. Staff were particularly helpful, and we were delighted to meet Nadine, who is being trained in management through her job with the Ibis.

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to match your holiday expectations. Best Regards

다른 금액

고객 평점 0.5/5

Taekyung K. 1인 - 14/01/2019 전체(All) 통지 확인

인터넷으로 예약을 하고 갔는데, 예약한 금액보다 높은 가격을 지불해야했다. 예약했음에도 불구하고 체크인 시간이 너무 길어, 엄청 피곤하고 지친 날이었다. 그 비싼 가격에 생수 조차 제공되지 않았다. 다시는 이용 안할 것이다.

k. TAEKYUNG님께, 소중한 시간을 내어 ibis Marrakech Centre Gare 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 심심한 사과의 말씀을 전합니다. 고객님께서 경험하신 문제는 Accor 호텔의 표준 정책에서 예외적인 상황입니다. 본 호텔은 그러한 문제를 해결하기 위해 적절한 조치를 취할 것을 약속드립니다. 또한 향후 유사한 문제가 발생하지 않도록 전 직원이 최선의 노력을 다할 것입니다. 대신 전체 숙박비에 해당하는 금액 $____를 포인트로 환불해 드릴 것입니다. 이 포인트는 15일 내에 고객님의 계정으로 지급됩니다. Accor 호텔은 높은 수준의 서비스 품질 표준을 준수하고 있음을 다시 한번 강조드리며, 향후 호텔 이용 시 보다 나은 서비스를 기대하실 수 있을 것입니다. 가까운 시일에 Ibis에서 고객님을 다시 만나 뵙기를 고대하겠습니다. 다음 번 호텔 이용 중 불편한 사항이 있으면 언제든지 저에게 문의해 주시기 바랍니다. 감사합니다.

The worst stay at Ibis ever!

트립어드바이저 평점 2.0/5

faktor82 Friends getaway - 10/01/2019 TripAdvisor 인증 리뷰

We booked two double rooms. Our friend had a very nice room (we found it out after we saw ours), renovated and we got probably the worst room I ever got at a hotel. Almost everything was broken, there was too much dust everywhere, probably a room waiting for the renovation but they just gave it to us. I am a member of AccorrHotels programme with a higher status and definitely I didn't expect to be accommodated in something like that. We asked the staff to exchange the room and also why our friend got a new one and we this terribly dirty room. The person at the reception told us that we ordered a different configuration of beds and if we agree with a different configuration. They gave us a new room and the configuration of the beds was exactly the same we had in the old one. I really don't understand this behaviour. On top of that, we came to breakfast at 9 am. There was literally nothing, no tableware, no glasses, no cutlery, just people eating some croissatns they were able to find on the empty tables. After 30 minutes nothing changed. Just the staff asked us the room number. People were just desperately looking around the place if there is anything to eat. I've never experienced something like that!

Dear Faktor82, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Everything was good except the first night

트립어드바이저 평점 3.0/5

Rachid E Solo travel - 07/08/2018 TripAdvisor 인증 리뷰

I arrived to the hotel the 3rd of August around 01:45 AM. The guy on the lobby didn't take my reservation into account, so he give me the worst room ever .. not what i book on the Accor Hotels application. In the morning, i asked the reception to change the room or I'll be obliged to leave the hotel and look for another one ... but the reception agent was so kind and helpful, and she told me that she will change my room in the afternoon. Then i was satisfied about my reservation and my two days at Ibis Marrakech. At the checkout the agent was also so kind (another one) on saturday morning and he offer me the breakfast.

Dear Mr. Rachid, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Breakfast Room, Saturday December 24, 9am, what a mess.

트립어드바이저 평점 3.0/5

Heinz J Solo travel - 28/12/2017 TripAdvisor 인증 리뷰

Upon arriving lots of vacated tables but used dishes not removed, therefore no clean cups, cereal bowls, forkes, knifes, spoons available, buffet partially not refilled (fruit salad). Table surfaces generally not wiped clean after removal of the trays. No supervision at this place? Rooms, carpets badly stained.

Dear HEINZ J, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A relaxing Holiday in Marrakech

트립어드바이저 평점 4.0/5

Flavio B Couples - 01/11/2017 TripAdvisor 인증 리뷰

I've been in Marrakech with my wife for the first time and we spent our time in this hotel very satisfying. The room was clean and well-ordered but a little bit small. Staff was very helpful and kind about every sort of our needs. Generally, it's a good solution between cost & quality if you prefer to stay away from the center (it's very simple to get to jemaa el fna square with a chipest taxi)

Dear Flavio B? We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In desperate need of TLC

트립어드바이저 평점 1.0/5

amineb444 Friends getaway - 31/05/2017 TripAdvisor 인증 리뷰

Flies and mosquitoes all over the room, water dripping out from the shower head, shower drain barely gets rid of the water, torn out towels... I wouldn't recommend it to anyone..... overall experience: Very poor

Dear Amine, Thank you for taking the time to share your thoughts about your stay at Ibis centre gare Marrakech. It is with immense pleasure that we receive your compliments. Our teams work day after day to offer you a wonderful stay, so your satisfaction is the best reward for us. Ibis Hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Please be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to have the opportunity to offer you an exceptional service during your next stay. Best regards, Jalila BENTAHAR General manager.

Not goog at all one side is traffic nois and another side is train nois ...and room is to small ..and no channel on tele

트립어드바이저 평점 2.0/5

Iftikhar A Friends getaway - 13/03/2017 TripAdvisor 인증 리뷰

And different smell in room no air condition room is too hot ..and no iron in room all together is not good for holidays ..in holidays need with out noisy place ..and the double room is moor smaller than single and thay charge too much for nothing

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR

stay away!!!!

트립어드바이저 평점 1.0/5

Shiv S Family - 01/01/2017 TripAdvisor 인증 리뷰

The worst IBIS hotel ever!!!! Bad rooms, bugs and insects, smelly, unclean, water clogging, extremely small, bad and unhygienic breakfast, plates and cutlery unclean at breakfast. Location is the only plus, else this is a big NO NO

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR

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