Novotel Ha Long Bay 5 yıldız

Tripadvisor puanı 4.1/5 1.173 görüş

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Otel ekstraları

  • "Visibility of sea view (800m) "

  • "Opposite position to beach access way "

  • 3 minutes driving to Sun World Ha Long parks and city center

  • "Most favorable out-door swimming pool in town "

  • "Most rooms feature a balcony "

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Otelin konumu

Novotel Ha Long Bay

160 Ha Long road, Bai Chay ward, Ha Long city, Quang Ninh, Vietnam
200000 HA LONG CITY
Vietnam

GPS:20.951973, 107.041898

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

THE SQUARE

The Square offers all day dining in a modern tropical setting overlooking Ha Long Bay. Serving international and traditional Vietnamese food, The Square also features an open grill counter and range of fine wines. Operating hours: Daily, from 6am to 11pm

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Daha fazla bilgi edinin

TripAdvisor Derecesi  4.1/5  1.173 görüş

The place to stay in Ha Long Bay.

Tripadvisor puanı 5.0/5

AMsays TripAdvisor onaylı yorum

What a great hotel!! Positives include fabulous well- equipped, clean balcony room, outrageously good service, helpful staff, wonderful pool and excellent meals. Great convenient location across from a row of about 20 seafood and other restaurants. Negatives – there weren’t any !!! The place to stay in Ha Long Bay.

Dear AMsays, Thank you so much for your fantastic review! We’re absolutely delighted to hear that you had such a wonderful experience with us. It’s always rewarding to know our guests enjoyed the clean and well-equipped room, excellent service, helpful staff, relaxing pool, and delicious meals. Your kind words truly motivate our team to continue delivering exceptional hospitality every day. We’re especially glad you appreciated our convenient location near local dining spots—Ha Long Bay has so much to offer, and we’re delighted to be a part of your memorable trip. Thank you again for your generous feedback. We can’t wait to welcome you back on your next visit! Sincerely, The hotel management team

Good view, amazing hospitality

Tripadvisor puanı 5.0/5

Nisha K TripAdvisor onaylı yorum

The location was 20ish min away from the port for our tour to Ha Long Bay. Amazing staff/ hospitality, beautiful view from the room, and great location. Bui Thu communicated with me pre arrival, I had a tiny hiccup with my visa, hence my transportation and hotel stay were uncertain, but she was patient, supportive and extremely careful to make sure I had a comfortable stay. I truly appreciate her help in arranging our transportation. on the final day, we kept the driver-car service for the entire day as we moved from Ha Long to sightseeing in Hanoi to the airport. Thank you so much, because of this my trip was seamless and much more enjoyable.

Dear nyshaaaak, Thank you very much for your wonderful review! We are truly happy to hear that you enjoyed your stay with us, and that the beautiful view, convenient location, and especially our hospitality made your trip more enjoyable. Your kind words about Ms. Bui Thu mean a great deal — she, along with our entire team, is dedicated to ensuring our guests feel supported and well taken care of from the moment they plan their trip. We're also glad to know that the transportation arrangement helped make your journey smooth from Ha Long to Hanoi and the airport. It’s always our pleasure to assist in creating a seamless travel experience. Thank you once again for choosing our hotel. We look forward to having the chance to welcome you back in the future. Sincerely, The hotel management team

Great stay

Tripadvisor puanı 5.0/5

Dinh T TripAdvisor onaylı yorum

I had a great stay with my family here. The room is spacious. Hotel is located in the center of city which is convinient to go around. Staffs are friendly and helpful. Facility is bit old but well maintained and clean. Recommend to choose this hotel

Dear Spaliendinh, Thank you very much for taking time to share your feedback here. We’re delighted to hear that you and your family had a great stay with us. It’s wonderful to know that you appreciated our spacious rooms, central location, and the friendliness of our staff. Your recognition truly means a lot to our team. While we acknowledge that some of our facilities are aging, we’re glad you found everything well-maintained and clean. We are continuously working to improve our services and facilities to offer an even better experience for all our guests. Thank you once again for your recommendation. We look forward to welcoming you and your family back in the near future! Sincerely, The hotel management team

Most kind and wonderful experience

Tripadvisor puanı 5.0/5

Mairead D TripAdvisor onaylı yorum

My uncle and I came To Halong Bay for two nights on 13/14 February. We stayed at the lovely Novotel Halong Bay. Unfortunately, my uncle became ill and had to go to Bai Chay hospital for six days .The staff at the hotel were amazing (and went above and beyond basic human kindness) to look after me and him. The manager (Thu Bui) was so supportive and generous. She not only came to the hospital with me to translate but brought me back when he was being discharged. I have never known someone selfless and amazing. All the staff were supportive and thoughtful. I wish I could give them more stars.

Dear 876maireadd, Thank you very much for choosing Novotel Ha Long Bay and sharing your feedback to us. It is delighted to learn that you and your uncle had a wonderful experience at our hotel. We are sorry that your uncle had to go to hospital for 6 days. We all understand that health is very important to all of us and therefore we really care about it. We are please to learn that you appreciated the friendliness and assistance of our staff, especially Ms. Thu Bui. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Many thanks again for your sharing and we look forward to welcoming you back again soon in the future. Sincerely, The hotel management team

Customer friendly and professional hotel staff

Tripadvisor puanı 5.0/5

AAAvoyage TripAdvisor onaylı yorum

I did stay for about a week at Novotel Ha Long Bay. My feedback: I’m totally satisfied about the entire hotel staff. They are well trained and acting always in a very helpful and professional way. (e.g. support for my transfer to Hanoi) At this opportunity, I would like to express my gratitude to Mrs Ngan and Mrs Thu for their friendly help during my stay at Ha Long Bay. About the hotel building: the construction is not from the newest generation, however the rooms are well maintained and in good shape.

Dear AAAvoyage, Thank you very much for choosing Novotel Ha Long Bay and taking the time to share your feedback to us. We are delighted to learn that you had an enjoyable stay at Novotel Ha Long Bay. This is the biggest encouragement to all of us, especially Ms. Ngan and Ms. Thu. Rest assured that we will share your feedback with the entire team because this is what we try every day. Many thanks again for your feedback and we look forward to welcoming you back again soon. Sincerely, The hotel management team

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