曼谷素旺那普机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 6,166 评论

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999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, Bangphli, 10540 曼谷, 泰国

描述

酒店其他优惠

  • 24 小时灵活登记入住和住满 24 小时退房服务

  • 室外热带花园泳池、水疗中心和健身中心

  • Square 餐厅全天候提供灵活餐饮服务

  • 距离机场列车站 300 米。25 分钟即可轻松抵达市中心

  • 高级楼层贵宾房，提供酒廊早餐

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酒店位置

曼谷素旺那普机场诺富特酒店

999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, Bangphli
10540 曼谷
泰国

GPS:13.696579, 100.751698

电话
传真 +66 2 131 1188

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  6,166 评论

TripAdvisor 评级  4.0/5  7,499 评论

卓越奖 2024

Convenient for early morning flights

Tripadvisor 评级 5.0/5

K6553QZginar 经 TripAdvisor 认证的评论

Good airport hotel. We chose it mainly because it's within walking distance of the terminal. Easily accessible on foot in less than 10 minutes from the basement of the terminal (where the trains to the city depart), following the signs to the airport hotel. We walked from the airport to the hotel and back (3am) with no problem. The room was very spacious, with a large bed, a well-equipped bathroom and efficient air conditioning. Wi-Fi was good. The swimming pool is a great place to cool off, although the sunbeds are old and most of them need replacing. A little expensive compared to other hotels in the airport area, but well worth the price given the excellent location.

Dear K6553QZginar, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel convenient for your early morning flights and that you appreciated our proximity to the terminal. Our team is committed to providing a seamless experience for our guests, especially for those with time-sensitive travel plans. It is wonderful to know that you enjoyed the spacious room with the comfortable bed, well-equipped bathroom, and efficient air conditioning. We are also glad that the Wi-Fi met your expectations during your stay. Your feedback regarding the swimming pool and sunbeds is duly noted, and we will address this internally to enhance our guests' experience further. At Novotel Bangkok Suvarnabhumi Airport, we strive to offer a balance of convenience, comfort, and value for our guests. While we may not always be the most budget-friendly option in the airport area, we aim to deliver exceptional service and an unparalleled location that justifies the value. Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay whenever your travels bring you to the area. Warm regards, Winai Moonsri Guest Experience Manager

I will never come back again

Tripadvisor 评级 1.0/5

Simon C 商务住宿 - 经 TripAdvisor 认证的评论

The hotel is old, food are terrible, service is not up to standard but this is the most expensive airport hotel amongst others. It’s absolutely not value for money! Spa is expensive, I booked a 2 hour muscle relief massage and asked for deep tissue/hard massage but the lady did for me is too gentle, I was unable to enjoy the massage throughout the 2 hours. I asked for a refill coffee for my a lá carte breakfast but was refused by the waitress. So upset that my simple request was rejected even I am a paying customer.

Dear Simon C, We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us as we constantly strive to improve our services. Please accept our sincerest apologies for the issues you encountered during your stay. At Novotel Bangkok Suvarnabhumi Airport, we take pride in offering top-notch services and an exceptional dining experience. We regret that we fell short of meeting your expectations in this regard. We have duly noted your concerns regarding the condition of the hotel, the quality of the food, and the level of service provided. Regarding the spa experience and breakfast service, we apologize for the inconvenience caused. Your comments have been shared with the relevant teams for further review and training. We appreciate your feedback on the massage and breakfast service, and we will take immediate steps to address these areas. We understand your frustration, and we assure you that your comments will not go unnoticed. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future for a more positive experience. Warm regards, Winai Moonsri Guest Experience Manager

Most convenient hotel to the airport but needs upgrading

Tripadvisor 评级 3.0/5

Homantin Couples - 经 TripAdvisor 认证的评论

We chose the hotel mainly due to it's proximity and walking distance to the airport. This is no doubt the main benefit. However, this hotel is a bit old and shows its age and yet costs almost double the price from other hotels in the airport area. This is a large hotel and walking from the room to the lift took 5 minutes. The restaurants are quite standard with one surprise there. I would expect a refill for coffee that is almost a norm but not with this one. I visited the spa , the booking and reception were courteous and efficient but the therapists are quite average. I would expect a higher standard at their price range. In summary, unless you need the convenience , you can look around before deciding

Dear Homatin, Thank you for sharing your feedback about your recent stay at Novotel Bangkok Suvarnabhumi Airport. We are glad to hear that our hotel's proximity to the airport was convenient for you. We appreciate your observations regarding the hotel's condition and pricing. Please be informed that we constantly strive to enhance our facilities and services to provide a comfortable stay for all our guests. Your remarks about the restaurant and coffee service have been duly noted, and we will address these areas to ensure a more satisfying experience for our guests. Additionally, we will review the spa services to uphold the high standards expected by our guests. We appreciate your kind comments about the courteous and efficient service at the spa reception. Your feedback is invaluable to us as we work towards exceeding guest expectations. Should you decide to stay with us again, we hope to provide you with an improved and memorable experience. Thank you once again for taking the time to share your thoughts. Warm regards, Winai Moonsri Guest Experience Manager

Good location, bad value for the money, other options cheaper.

Tripadvisor 评级 1.0/5

Richard L S 经 TripAdvisor 认证的评论

This hotel needs an upgrade. Shower leaked all over the floor, soap dispensers not filled and water stains on the roof. This is basically a 3-star hotel pretending to be a 5-star hotel.

Dear 37richardls, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you faced during your stay. Rest assured, your comments regarding the need for upgrades and maintenance have been duly noted. We strive to provide a top-notch experience to all our guests. We appreciate your insights, as they help us improve. We hope to welcome you back to showcase the true 4-star experience Novotel Bangkok Suvarnabhumi Airport is known for. Warm regards, Winai Moonsri Guest Experience Manager

Bakery is nice

Tripadvisor 评级 5.0/5

P T 经 TripAdvisor 认证的评论

"Great experience! Excellent service, friendly staff, and conveniently close to the airport. The breakfast line was particularly impressive. Highly recommend!"

Dear pt672, Thank you for sharing your positive feedback with us! We are delighted to hear that you had a great experience at our hotel. Our team strives to provide excellent service, and your kind words about our friendly staff are truly appreciated. We are glad that you enjoyed our bakery and found the breakfast line impressive. Your recommendation means a lot to us. Warm regards, Winai Moonsri Guest Experience Manager

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其他网络用户评价我们的酒店

  • 4,838 评论 9.5/10 位置
  • 5,231 评论 6.8/10 房间
  • 5,149 评论 9/10 服务
  • 54 评论 8.1/10 上网
  • 2,137 评论 4.9/10 清洁度
  • 2,068 评论 8.1/10 舒适度
  • 1,714 评论 5.7/10 性价比
  • 1,287 评论 8/10 早餐

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