グランドメルキュールアソークレジデンス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 402 件のレビュー

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グランドメルキュールアソークレジデンス - Image 1
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グランドメルキュールアソークレジデンス - Image 4
50-5 Sukhumvit soi 19, Wattana District, タイ, 10110 バンコク, タイ

説明

ホテルのその他の情報

  • アソークの一等地、BTS／MRT とターミナル 21 までわずか 5～10 分

  • 広さ71 m² の広々としたスイート。リビングエリア、フルキッチン、プライベートバルコニーを備えています。

  • 平日は 9:30 ～ 16:00、週末は 17:30 まで、トゥクトゥクの無料シャトルをご利用いただけます

  • 屋上施設にはプール、フィットネス、サウナ、スチームルームがあります

  • 一部のフロアではペット同伴可能な宿泊施設もございます

当ホテルの客室

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ホテル所在地

グランドメルキュールアソークレジデンス

50-5 Sukhumvit soi 19, Wattana District, タイ
10110 バンコク
タイ

GPS:13.741667, 100.560834

電話番号
ファックス +66 2 207 3339

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食

朝食

一日の始まりは、アラカルトでコンチネンタルスタイルのおいしいご朝食から。ご朝食は、6 時 30 分から当ホテルの「ルボーリュー」でお召し上がりいただけます。上質のお食事と各種お飲み物ですばらしい朝をお迎えください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  402 件のレビュー

お客さまの声 5.0/5

Yoshie K. ファミリー - 確認済みレビュー すべて

今回宿泊したエグゼクティブスイートは、ゲスト用のバスルーム・トイレも備わっており、家族3人には広すぎるほどの部屋で、非常に快適でした。フロントのスタッフ、コンシェルジュだけでなく、清掃スタッフや警備員、カフェスタッフも親切・丁寧な方々ばかりで、困った時にたくさん力を貸していただきました。また立地も、Asoke駅から徒歩5分程度でとても便利でした。

Dear Valued Guest, Thank you very much for sharing such wonderful and detailed feedback following your recent stay with us. We are delighted to know that your family enjoyed the spacious Executive Suite and found the additional guest bathroom and overall layout comfortable and convenient for your stay. Most importantly, it is truly rewarding to hear your kind recognition of our entire team. We are pleased that our Front Office, Concierge, Housekeeping, Security, and Café teams were able to assist you whenever you needed support and made you feel genuinely well taken care of. Your compliments will certainly be shared with everyone, as they are wonderful encouragement to our colleagues. We are also glad that you appreciated our convenient location and easy access to Asoke and the surrounding area. Thank you for choosing Grand Mercure Bangkok Asoke Residence for your family stay in Bangkok. It was our pleasure to take care of you, and we sincerely look forward to welcoming you and your family back again for another comfortable and memorable stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

お客さまの声 3.5/5

Yohei S. ビジネス - 確認済みレビュー すべて

ドアのカードが何回も反応しなかった。

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay with us. I am very sorry to learn that your room key card failed to work properly several times during your stay. I can fully understand how inconvenient and frustrating this must have been, particularly when you simply wanted to return to your room without any difficulty. Please accept my sincere apologies for this experience. I have personally shared your comments with our Front Office and Engineering teams so that the issue can be carefully reviewed and followed up. Thank you for bringing this matter to our attention and for choosing Grand Mercure Bangkok Asoke Residence. I sincerely hope we will have the opportunity to welcome you back and provide you with a much smoother and more comfortable experience next time. Warm regards, Mr. Piti Tiraronkornkul General Manager

お客さまの声 3.5/5

Yuji F. ビジネス - 確認済みレビュー すべて

スタッフは非常の丁寧に接してくれたがファシリティlが古く朝食のメニューが毎日一緒で飽きた

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay with us. We are pleased to know that you appreciated our convenient location and the polite, attentive service provided by our team. Your kind words are sincerely valued and will certainly encourage our colleagues to continue delivering warm hospitality. At the same time, please accept our sincere apologies that some aspects of our facilities and breakfast experience did not fully meet your expectations. We understand your comments regarding the age of the property and the breakfast variety, and your feedback has been shared with the relevant teams for review and improvement. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

お客さまの声 4.5/5

Sachiyo M. ファミリー - 確認済みレビュー すべて

部屋は広く清潔で申し分なかった。 ゴキブリの死骸があったが対処してくれて、スタッフの方には大変気を遣っていただいた。

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay with us. We are delighted to know that you enjoyed our hospitality and found the room spacious, clean, and comfortable. It is also truly appreciated to hear that our team was able to assist you kindly and accommodate your stay even without a prior reservation. At the same time, please allow me to sincerely apologize for the inconvenience caused regarding the pest matter in your room. While we are pleased that our team was able to respond promptly and assist you with care, this is certainly not the standard we aim to deliver. Please rest assured that we have reinforced our pest control measures and shared your feedback with the relevant team to ensure greater attention and prevention moving forward. Your understanding and kind remarks about our team’s service mean a great deal to us, and we truly appreciate your balanced feedback. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for a more comfortable and seamless experience in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

お客さまの声 4.5/5

Naoya K. ご友人 - 確認済みレビュー すべて

特記事項なし

Dear Mr. Naoya, Thank you very much for sharing your feedback following your recent stay with us. We are delighted to know that you had a comfortable stay at Grand Mercure Bangkok Asoke Residence. Your positive feedback is truly appreciated and serves as great encouragement for our team to continue delivering warm and attentive hospitality to all of our guests. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for another pleasant stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

その他のウェブユーザーの評価

  • 274 件のレビュー 9.5/10 ロケーション
  • 405 件のレビュー 7.6/10 客室
  • 448 件のレビュー 9.3/10 サービス
  • 124 件のレビュー 7.3/10 清潔さ
  • 74 件のレビュー 5.1/10 朝食
  • 10 件のレビュー 5/10 バー＆飲料

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