宜必思伊斯坦布尔赛庭布努酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 502 评论

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Kazlicesme Mah Kennedy Cad N56, Zeytinburnu, 34025 伊斯坦布尔, 土耳其

描述

酒店其他优惠

  • 靠近市中心

  • 免费无线网络

  • 免费室内停车场

  • 客房可欣赏海景

  • 完全翻新的大堂、酒吧和宜必思厨房餐厅，提供全日餐饮选择。

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酒店位置

宜必思伊斯坦布尔赛庭布努酒店

Kazlicesme Mah Kennedy Cad N56, Zeytinburnu
34025 伊斯坦布尔
土耳其

GPS:40.979858, 28.902084

电话
传真 +90 212 414 39 29

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧

IBIS RESTAURANT

供应各种国际和当地美食，每个人都可以品尝到符合自己口味的美食！宜必思餐厅充满朝气与活力！

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  502 评论

TripAdvisor 评级  4.0/5  706 评论

卓越奖 2025

Poor hotel

Tripadvisor 评级 1.0/5

Neetha R 经 TripAdvisor 认证的评论

Very bad experience. Two nights of total misery. Hot and sweaty stay with no air circulation. Lousy breakfast No AC, open windows and the noise was booming.

the best hotel i've ever seen

Tripadvisor 评级 5.0/5

berkay k 经 TripAdvisor 认证的评论

i travelled to istanbul so many times, when i came to istanbul i stayed in ibis zeytinburnu bcz there has a amazing staff they are so friendly especially Mr. Erdem from reception , the rooms are clean as well. new furniture , comfortable bed so basically everything is perfect thank you for everything.

Very good stay

Tripadvisor 评级 5.0/5

857utk 家庭住宿 - 经 TripAdvisor 认证的评论

Our stay was very good. I especially want to note the kind and professional approach of your staff in lobby. Kamil from your staff was helping us and he is surely very capable at his job.

Dear 857utk, We very much appreciate your comments regarding your stay at the ibis Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very bad customer service

Tripadvisor 评级 1.0/5

Mustafa A Friends getaway - 经 TripAdvisor 认证的评论

Once i arrived at reception she took Passports and started process of check in but after 10 mins she gave us room which was not superior and one of the room which i booked it was superior and she said oh but i don't have right to give you this room wait my colleague will be with you after waiting for 15 mins now new employee came to do the check in but again he started to ask to many questions and later he said ohh for second room you are to male how this is possible and again i had to show him my reservation that the second room was twin bed . And he had reservations but purposely he was doing this . As a member and i have booked the room from you not the brokers site iam very disappointed with the treatment which i got from this hotel . And this was my 4th stay with them , worse part last day i woke up there was no water in my room and i asked they said there is problem and they don't know when it will be fixed i asked for another room to take shower but they said we don't have , but they haded so i don't know what to say worse customer service i h w ever had

Dear Mustafa Albanna, First of all, thank you for sharing your feedback with us about the service that Ibis Istanbul Zeytinburnu offers you. Your opinions make a great contribution to our continuous improvement of the services we offer. We have learned with regret from your comments that the negative experiences you had during your stay did not meet your expectations. We fully understand the negative impact that such situations have on our customers and we sincerely apologize for the inconvenience you have experienced. Your feedback is very valuable to us. We are committed to constantly improving ourselves in order to provide you with a better service. We would like to thank you for your understanding and let you know that we will continue to strive to provide you with the best service. We are looking forward to exceeding your expectations and offering you an unforgettable stay on your future visits. Kind Regards, Murat Kıran Hotel Manager

Overall a Good Experience while Some Services Need Improvement

Tripadvisor 评级 3.0/5

grooveguru 经 TripAdvisor 认证的评论

Smooth check-in and check-out. Everyone was generally very friendly and courteous. Kudos to the F & B team, the breakfast buffet was delicious and the service very good. The Front Office seemed overloaded and could be organized better. Housekeeping, while generally clean, was inconsistent — some days we would not have the floor mat; somedays the water bottles in minibar was not replaced, etc.

Dear Groove Guru, Thank you for sharing your feedback regarding your recent stay at our hotel. We value your comments and rating, which are crucial for helping us improve our services. We also want to express our sincere gratitude for your suggestions on how we can enhance our service. Constructive feedback like yours is invaluable in helping us improve and provide a better experience for our guests. We will carefully review your recommendations and implement the necessary improvements. We would be delighted to welcome you back to our hotel in the future and hope to provide you with a better experience on your next visit. Thank you once again for your feedback, and we look forward to seeing you on your next stay. Kind Regards, Guest Relations Team

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其他网络用户评价我们的酒店

  • 441 评论 8.9/10 位置
  • 835 评论 6.7/10 房间
  • 1,533 评论 9.1/10 服务
  • 561 评论 8.1/10 清洁度
  • 267 评论 8.7/10 食物
  • 263 评论 8.6/10 早餐
  • 44 评论 9.3/10 酒吧和饮品
  • 27 评论 9.3/10 沙滩

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