宜必思伊斯坦布尔赛庭布努酒店 3 星

Dear Law Y., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

Dear Shuai Y., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We sadly understand from your comment that we could not reflect our international service attitude to you during your stay. Firstly we would like to express our sincerest apologies. We kindly inform you that we are going to share the issues you have mentioned in your comment with the related departments at first and then with all our team members. Also we are going to take all the necessary actions in order to prevent any kind of future occurrence. We believe your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very objective thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future and receive your up-to-date thoughts about our services. Sincerely, Erhan Laçin General Manager