이비스 이스탄불 제이틴부르누 3성

고객 평점 (ALL 평가) 4.4/5 244 리뷰

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이비스 이스탄불 제이틴부르누

Kazlicesme Mah Kennedy Cad N56, Zeytinburnu
34025 이스탄불
터키

GPS:40.979858, 28.902084

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

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IBIS RESTAURANT

누구나 취향에 맞는 세계 각국의 요리와 현지 요리를 발견할 수 있습니다! 젊고 역동적인 이비스 레스토랑입니다!"

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  244 리뷰

TripAdvisor 평가  4.0/5  699 리뷰

2024으뜸 시설

Very bad customer service

트립어드바이저 평점 1.0/5

Mustafa A Friends getaway - TripAdvisor 인증 리뷰

Once i arrived at reception she took Passports and started process of check in but after 10 mins she gave us room which was not superior and one of the room which i booked it was superior and she said oh but i don't have right to give you this room wait my colleague will be with you after waiting for 15 mins now new employee came to do the check in but again he started to ask to many questions and later he said ohh for second room you are to male how this is possible and again i had to show him my reservation that the second room was twin bed . And he had reservations but purposely he was doing this . As a member and i have booked the room from you not the brokers site iam very disappointed with the treatment which i got from this hotel . And this was my 4th stay with them , worse part last day i woke up there was no water in my room and i asked they said there is problem and they don't know when it will be fixed i asked for another room to take shower but they said we don't have , but they haded so i don't know what to say worse customer service i h w ever had

Overall a Good Experience while Some Services Need Improvement

트립어드바이저 평점 3.0/5

grooveguru TripAdvisor 인증 리뷰

Smooth check-in and check-out. Everyone was generally very friendly and courteous. Kudos to the F & B team, the breakfast buffet was delicious and the service very good. The Front Office seemed overloaded and could be organized better. Housekeeping, while generally clean, was inconsistent — some days we would not have the floor mat; somedays the water bottles in minibar was not replaced, etc.

Dear Groove Guru, Thank you for sharing your feedback regarding your recent stay at our hotel. We value your comments and rating, which are crucial for helping us improve our services. We also want to express our sincere gratitude for your suggestions on how we can enhance our service. Constructive feedback like yours is invaluable in helping us improve and provide a better experience for our guests. We will carefully review your recommendations and implement the necessary improvements. We would be delighted to welcome you back to our hotel in the future and hope to provide you with a better experience on your next visit. Thank you once again for your feedback, and we look forward to seeing you on your next stay. Kind Regards, Guest Relations Team

Great stay very happy!

트립어드바이저 평점 5.0/5

Halle A TripAdvisor 인증 리뷰

My stay at Ibis was fantastic. The reception was amazing and kind, I had a hiccup as I booked through third party however the reception fixed up the issues for me and got me my refund from the third party company. Also big Thankyou to Atiye from housekeeping she is excellent she was so helpful and attentive. I will definitely come back! Thanks

Dear Hallea, We very much appreciate your comments regarding your stay at the ibis Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Really nice hotel for the price

트립어드바이저 평점 5.0/5

Elliotssleeping TripAdvisor 인증 리뷰

Excellent hotel for the price, we stayed whilst having dental work done nearby. Comfortable bed, nice clean hotel. The restaurant open till 10.30pm. We were served my Soner and Errol who were very helpful and the food was excellent, I had the burger and the lentil and orange soup which was very tasty and well presented. We will definitely stay again.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Service

트립어드바이저 평점 5.0/5

Brian J TripAdvisor 인증 리뷰

I really enjoyed our stay. The guy that helped us was Soner Umut. He help us understand the culture. The Buffet was awesome. I recommend the stay there. Turkish Tea was an experience. No problem with the language barrier. Until next time God Bless.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 433 리뷰 8.8/10 위치
  • 732 리뷰 6.2/10 객실
  • 993 리뷰 8.8/10 서비스
  • 13 리뷰 7.9/10 인터넷 가격
  • 386 리뷰 8/10 청결도
  • 275 리뷰 9.1/10 레스토랑
  • 270 리뷰 8.5/10 조식
  • 229 리뷰 7.8/10 가격 대비 가치

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