ibis budget Dijon Saint Apollinaire 2 gwiazdki

Arriving at 4pm last Saturday we were allocated a room on the second floor. It was immediately apparent the although the bed had been made, the floor needed sweeping and on checking the toilet cubicle, there was a used bath towel draped over the toilet and a small pool of damp urine on the floor. I took pictures and returned to the desk where, after seeing the photos and offering no reaction or sniff of an apology, we were merely allocated a second room. This second room reeked of tobacco smoke as soon as we opened the door so we returned once more, same indifference and a further room allocated which turned out to be the usual Ibis Budget standard we expect. Equally dismaying as the state of the first 2 rooms was the utter indifference of the member of staff. No apology, no reaction whatsoever. Had we not travelled 600km and had arrived earlier in the day, we would have walked off and found somewhere else. We usually give hotels a second chance but not this one.

Arrived late. Unable to get into room. The night porter had to wake another guest to open the shared door. Booked a triple room but was given a small double. The pillow case was dirty and my daughter had to use her sweatshirt as a pillow case. The room wasn’t very clean. We have often stayed at Ibis Budget hotels as we travel around France and they are usually OK, clean and comfortable budget accommodation. This was the worst we have stayed in.

Clean quietwarm room. However, we were woken a number of times through the night by fan noise from other rooms' toilets - so had a disturbed night. Reception was very crowded and social distancing not followed. The receptionist was protected by a screen but customers were not...... Not all wore masks. Snack food available on site but no restaurants within walking distance were available when we visited, despite what was published on the website. But is was cheap!!!

This hotel is cheap, that is the positive. It is not near the centre if you wish to explore Dijon then you must drive in and out, the hotel looks like a prison on the drive up and inside does not really improve. The only thing more drab than the décor is the attitudes of the staff. If I was to return to Dijon I would rather pay a little bit more and stay elsewhere.

We stayed here on an overnight stop to the Alps from the UK. After a long drive we were pleased with the ease of location from the motorway, the ample parking and friendly welcome. Even at midnight everything seemed easy! Rooms are simple and clean, we needed two for our family of 4 but very good value I felt. Breakfast cheap and easy, plenty of self service options and my child with allergies found himself not wanting for anything which was a great surprise. Look forward to staying here again on another trip.