Grand Hotel La Cloche Dijon-MGallery 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 960

O hotelu

  • Wyjątkowy 5-gwiazdkowy hotel w centrum sklasyfikowany jako zabytek historyczny

  • Restauracja Les Jardins by La Cloche, z certyfikatem Master Restaurateur

  • Dzieła z Muzeum Sztuk Pięknych w Dijon i rzeźby Richarda Orlinsa

  • Zabiegi Carita, Vinésime i Ardevie w Spa By La Cloche

  • Zagospodarowany i słoneczny ogród z zacienionymi tarasami

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Grand Hotel La Cloche Dijon-MGallery

14 place Darcy
21000 DIJON
Francja

Pozycja GPS:47.323996, 5.033927

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Les Jardins by La Cloche

Całkiem odnowiona restauracja Les Jardins by La Cloche oferuje nowoczesną kuchnię oraz wspaniałe dania i wina. Kulinarne menu opracowywane przez szefa kuchni Aurélien Mauny zmienia się wraz z porami roku, aby zaprezentować najlepsze lokalne produkty.

Nasze pokoje

Wszystkie nasze sypialnie i apartamenty mają ciepły, elegancki wystrój z ponadczasowych materiałów, łączący ciepłe odcienie i dzieła z Muzeum Sztuk Pięknych w Dijon.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 960

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 984

Definitely not 5 star - more like 4 star or less.

Ocena na stronie TripAdvisor 3.0/5

Sunshine333 Couples - Opinia zatwierdzona w TripAdvisor

Grand Hotel La Cloche Dijon is absolutely definitely NOT a 5 star hotel. It is a 4 star hotel at best. But there are not a lot of hotel choices in Dijon and this seemed to be the best choice. But... We stayed for three nights in Dec. 2022 - we were given a room on the third floor facing Darcy square. To be clear - the rooms do not look like the pictures so prepare yourself for something a little different. The room was bizarrely long with part being the bed, and the other part just a wasted space filled with old ikea looking big red and orange chairs. (think old college dorm lounge). The bed itself is very comfortable, pillows fine, but so many creepy curtains, and a bathroom that you can see in to. Shag carpet which is pretty gross in a hotel room, not to mention not the most sanitary choice. The toilet was in a separate closet and the walls in there are just plain dirty. (the room was relatively clean though...). Then there is a weird, long walk in closed that is just wasted space with nothing there but a few hangers and a safe. Check in - One strange and confused looking man who will park your car, but seems surprised when you ask for a ticket, or anything so that you can your car back. Then at the desk - service was quick but the woman seemed almost shocked that we had any questions. The whole experience was just weird. Room Service - a total joke. They don't open for orders until 7pm and there are only a few items on the menu. I had to call five times to beg for salt/pepper and ketchup for the cold fries that my husband received. His food showed up on a tray uncovered, with just a plate, no utensils, no nothing. After five calls, we gave up and just made sure to get credited on our bill. Breakfast - lovely breakfast and great breakfast staff. Hard to believe that the wonderful staff at breakfast is the same hotel. Overall - this hotel is really well located, but we would never stay again. My skin still itches at the thought of being in that room. (This was our third Accor hotel on this trip, and I am starting to believe that Accor is just not gonna be for us.)

Dear Sunshine333, Thank you for taking the time to tell us about your experience at Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. I'm sorry that your experience did not meet your expectations; allow me to offer you my most sincere apologies. I am extremely sensitive to your comment following your recent stay with us. We are sorry for the problems you encountered during your stay, which do not reflect the quality of service we wish to offer our customers. Rest assured that we are taking appropriate action to resolve issues and prevent future occurrences. The photos available reflect a decoration and an atmosphere of all ours rooms. Only the layout may be different due to the fact that we are in a historic building and all the rooms are not identical according to certain parts of the hotel. I remain available to discuss with you for this point. We are sorry to read that the decoration did not meet your expectations. It is essential that every guest enjoys an excellent stay and I would like to express my sincere apologies if we were unable to provide you with this experience. Sincerely, David Vincent Operations Director

Awesome hotel to enjoy Dijon to the fullest.

Ocena na stronie TripAdvisor 5.0/5

marikao795 Couples - Opinia zatwierdzona w TripAdvisor

We fully enjoyed our stay at La Cloche. The location, the ambiance, the amenities , the bar and the restaurant delivered everything we could ask for. All our expectations were met . In addition to this, we really appreciated the welcoming and friendly staff.

Dear marikao 795, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Experience of my second stay here, both disappointing!

Ocena na stronie TripAdvisor 3.0/5

ahleechan3 Opinia zatwierdzona w TripAdvisor

No point you advertising a spa, one can only book from the room once checked it. As soon as i got to the room i tried to book for the spa to relax after a long drive from London, only to be told it s fully booked. That s the second time it happened! Frankly for the price you charged, not worrh it. Other hotels have better service with free parking. Also staff not very polite, cold!!!

Dear ahleechan3, Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are very sorry that you were unable to book an access in our Spa. It is essential that each guest enjoys a stay of excellence and I wish to express my sincerest apologies if we have not managed to bring this experience to you. Sincerely, David Vincent Operations Manager

Another Excellent Stay

Ocena na stronie TripAdvisor 5.0/5

Harry G Couples - Opinia zatwierdzona w TripAdvisor

We have stayed at La Cloche several times. It has always been excellent. The room is quiet and clean. The staff have always been helpful. The location is perfect for walking around Dijon and is easily reachable by tram from the train station. The restaurant is quite impressive and worth reserving. If in Dijon again, we will certainly return to La Cloche.

Dear Harry G, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Real Grand Hotel in a beautiful City

Ocena na stronie TripAdvisor 5.0/5

Stay673471 Opinia zatwierdzona w TripAdvisor

At the first glance she hotel looks a bit old-fashioned. But it has charm, an ideal location in the heart of beautiful Dijon, comfortable rooms (efficient AC), a chic bar, where real good cocktails are served. Breakfast has very good choice (the homemade jams are yummy). The only drawback ist the service at arrival: nobody assists you with your luggage or is showing you the room. Would I come again: yes definitely.

Dear Stay673471, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our valet & porter service is always available for all our guests, it may unfortunately already be busy when you go to reception, but our reception team offers to take care of your luggage and car keys so that these services can be carried out for you as quickly as possible. Please allow me to express my sincerest apologies if this service was not offered to you by our team. Sincerely, David Vincent Operations Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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