Hotel Mercure Dijon Centre Clémenceau 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 650

Hotel Mercure Dijon Centre Clémenceau - Image 1
Hotel Mercure Dijon Centre Clémenceau - Image 2
Hotel Mercure Dijon Centre Clémenceau - Image 3
Hotel Mercure Dijon Centre Clémenceau - Image 4

Opis

O hotelu

  • 2 przystanki tramwajowe od centrum miasta

  • Zacieniony taras w salonie i ogród Zen

  • Podgrzewany zewnętrzny basen od 19 maja do 25 września

  • Sieć WIFI w hotelu

  • Płatny parking z 60 miejscami (pod warunkiem dostępności). Uwaga: 180 cm wysokości.

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Dijon Centre Clémenceau

22 boulevard de la Marne
21000 DIJON
Francja

Pozycja GPS:47.328185, 5.051211

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

LE CHATEAU BOURGOGNE

Kucharze i cukiernicy będą zachwyceni wyjątkowymi kreacjami tej przytulnej, ciepłej restauracji łączącej smaki regionalne i śródziemnomorskie, w 100% domowej roboty! Ciesz się tarasem w ogrodzie zen z widokiem na basen.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 1 650

Ocena TripAdvisor  4.1/5  Liczba opinii: 1 668

Highly recommended for overnight stay.

Ocena na stronie TripAdvisor 5.0/5

GastonGerard Couples - Opinia zatwierdzona w TripAdvisor

This hotel impressed us greatly. We could not fault any element during our stay. The room was amazing, both in it's modern design, facilities and cleanliness. The staff were polite and professional at all times. Our food was enjoyable. Well done Mercure!

Smell of the plague

Ocena na stronie TripAdvisor 1.0/5

KateFusi Friends getaway - Opinia zatwierdzona w TripAdvisor

Smell of the plague - I checked into room 210 and there was an acute drain smell in the bathroom. I called reception and a member of staff agreed that it was not acceptable. She took me to another room which had the same problem and it was the same. So then staff member said she would get the technician to resolve the issue in room 210. After dinner I was assured it had all been fixed. Went back to the room and the bathroom was smelling fresh - little did I know that all they had done was to spray an atomiser - after taking a shower and getting dressed for bed the smell was back. However after a 13 hr drive from the U.K. I was too exhausted to argue and change rooms. This morning it was the smell of the plague and it was impossible to have a shower without gagging! Complained at reception - shrug of the Gaelic shoulders - all I was offered was a free breakfast and 30% off the room bill. Not acceptable.

Dear Guest, Thank you for taking the time to share your feedback. We strive to provide an exceptional customer experience, and it's clear we fell short. I just want to let you know that we did more than just spray a spray bottle. We thought it was acceptable after that, but unfortunately, it wasn't. That's why we offered you another room, but you declined. We apologized repeatedly and offered a trade discount. It's rare that we encounter a problem, but when we do, we always try to find a solution, but this time, unfortunately, you refused. Sincerely, General Manager

Truly Disappointing

Ocena na stronie TripAdvisor 1.0/5

Vivien S Opinia zatwierdzona w TripAdvisor

This Mercure hotel stay was shockingly below par. Slow service, no air-conditioning in warm weather without notification, inadequate and dirty fan, restaurant served the wrong fish without informing us, and charged for slippers. A truly disappointing experience that does not reflect the Accor brand.

Worst Stay of Our Trip – Poor Maintenance, No AC, and a Sleepless Night

Ocena na stronie TripAdvisor 2.0/5

Cpongs1 Opinia zatwierdzona w TripAdvisor

We stayed at Hôtel Mercure Dijon Centre Clemenceau, and unfortunately, it was the most disappointing hotel of our 6-stop European trip. The extra bed we paid for was delivered in poor condition — some slats were missing, and it couldn’t be used properly until we requested repairs. For a hotel in this price range, this should never have been overlooked. The central air conditioning wasn’t on, and no explanation was given (maybe seasonal). We had to open the window just to breathe. Unfortunately, the room overlooked an intersection and tram line, so the noise, streetlight glare, and mosquitoes made rest nearly impossible. Even our 5-year-old child couldn’t sleep. Between the discomfort, the noise, and the lack of basic maintenance, we left exhausted and disappointed. Mercure is a brand we expected more from — but this fell far below the standard. This is only the second hotel review I’ve written in ten years — because no traveler should have to go through this.

Good for a stop over

Ocena na stronie TripAdvisor 4.0/5

CLRL Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel is in a good location with shops and restaurants locally. The rooms are fine and the beds comfortable. The hotel is let down a bit by unfriendly reception and bar staff. Underground parking at an additional cost. They have electric car chargers but they are super slow (I think 2.5kw) Overall ok but could be improved with more friendly staff.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 492 Liczba opinii 8.6/10 Lokalizacja
  • 784 Liczba opinii 7.8/10 Pokój
  • 753 Liczba opinii 8.9/10 Obsługa
  • 8 Liczba opinii 6.4/10 Internet
  • 316 Liczba opinii 8/10 Śniadanie
  • 230 Liczba opinii 7.3/10 Czystość

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Dijon - wszystkie nasze hotele