西安豪华美居人民大厦 5 星

客户意见评级 (ALL 评级) 4.6/5 13 评论

西安豪华美居人民大厦 - Image 1
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西安豪华美居人民大厦 - Image 3
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描述

酒店其他优惠

  • Centrally based discovery with walking distance to the historic attractions

  • Extensive landscaped gardens

  • In-room Broad Band Access and WIFI in public area

  • Easy access to the city's major commercial district

  • enjoy 600 pax show in our own grand theatre

我们的客房

预订此酒店

酒店位置

西安豪华美居人民大厦

东新街319号, 陕西省
710004 西安
中国

GPS:34.26627, 108.958068

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 客房服务

雅箸餐厅

非合约照片

57 咖啡厅,提供中式和西式自助早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  13 评论

TripAdvisor 评级  4.3/5  1,380 评论

Enjoyable Stay

Tripadvisor 评级 4.0/5

ging466 经 TripAdvisor 认证的评论

Dear ging466, Thank you for staying at Grand Mercure Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us, thank you for your recognition and motivation. We will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Hotel Manager

UNHELPFUL RECEPTIONIST

Tripadvisor 评级 1.0/5

baholmes89 经 TripAdvisor 认证的评论

Dear Guest, Please allow me to report that only restaurant in Grand Mercure Xi'an on Renmin Square is on the 4th floor and there are only guestrooms on the 3rd floor. Besides, we do not have reception bar. Therefore, may I confirm if your comment is on your stay with us? If yes, would it be possible for me to know the dates and room number of your recent stay? I'll investigate personnally if yes. Yours sincerely, Sam Gu Hotel Manager

POOR HOTEL, NOT A TYPICAL MERCURE

Tripadvisor 评级 2.0/5

PaolettaPaoletta 经 TripAdvisor 认证的评论

Dear Guest, Thank you for providing us with the gift of feedback. We are terribly sorry that the stay didn't meet your expectation, please allow me to express my sincere apology for that. We pay high attention to your comments, and will continue and enhance our efforts. Our dedication will never end. Yours sincerely, Sam Gu Hotel Manager

Site seeing

Tripadvisor 评级 3.0/5

Rodney S Couples - 经 TripAdvisor 认证的评论

Dear Rodney, Thank you for providing us with the gift of feedback. We are terribly sorry to know that the stay didn't meet your expectation and please allow me to express my sincere apology for that. The arrival experience is apparently not in line with our usual standard and I'll personally investigate and follow up. At the same time, we will also look into the wifi issue and continue and enhance our efforts in maintenance. Please be rest assured that our dedication and efforts will never end. Yours sincerely, Sam Gu Hotel Manager

An impressive appearance not reflected in the rooms, 5 star reception area, 3 star rooms.

Tripadvisor 评级 4.0/5

Kathleen1 经 TripAdvisor 认证的评论

Dear Kathleen 1, Thank you for providing us with the gift of feedback. Thank you for your recognition to hotel service. At the same time, we are sorry to know that the accommodation didn't meet your expectation and please accept my sincere apology for that. We will continue and enhance our efforts in all aspects and our dedication and efforts will never end. Yours sincerely, Sam Gu Hotel Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 182 评论 9.1/10 位置
  • 212 评论 7.7/10 房间
  • 227 评论 9/10 服务
  • 153 评论 6.1/10 氛围
  • 119 评论 7.2/10 早餐
  • 117 评论 8.4/10 舒适度
  • 90 评论 5.3/10 设施
  • 67 评论 9.6/10 清洁度

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